[Resolved]  Capital First — NOC not received

Address:Kolkata, West Bengal, 700034

I had a TW loan which was closed in previous month (i.e September, 2016) and I was supposed to get a corresponding NOC document against my loan ref no. 2363053 after that through my mail. But unfortunately I still didn't receive any kind of NOC documents from Capital First. I also tried downloading my NOC through their customer portal but it's saying that “NOC of closed cases for TW and Auto Loan is not allowed from here”.
I couldn't get any way to contact them as the customer care no. is useless, every time I used to call them, the call gets failed. I also tried to contact them via email but no response at all.
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Nov 14, 2016
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2016
Capital First Customer Care's response
Dear Mr. Bhattacharjee,

This is with reference to your concerns regarding No Objection Certificate (NOC).

Further to our telephonic conversation, we are looking into the concerns raised by you. We would send the final response on your email id [protected]@gmail.com (email id masked for security reason).

In case of further clarifications, please feel free to write to us at social.[protected]@capfirst.com

Assuring you of our best services always.

Capital First Limited
Complaint comments 


Hi ii have not received easy buy card since 2 years I have given complaint 7 months back to costemercar but they told they will check and send the card . but till today I have not received . know I got a message please quote your card so please send the card .my card number is1679535 .call me for further details [protected]
hi am ambika. i have a loan in capital first. loan no is 11619147. its closed 1 year ago. but didnt get any noc or anything. i tried calling customer care but no use. please help me to get noc.
Please given my NOC

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