CARS24 Services Complaints & Reviews

Dear sir/ma'am,
I have bought a used wagon r having no. Dl3c* from vasant vihar car parking.
They asssured of rc transfer on time and receipt of the transaction on letterhead of cars24,
After then they are not giving any clear response and evenually refused to take my calls in this regard.
I here by request you to look into the matter, otherwise i have to explore some other options as i m feeling cheated....

Concern
I Rajesh Dankhara, from Surat got cheated with cars 24.Warning every individual not to get in touch with this cheaters, putting so much advertisement will not make the brand, it’s about honesty, transparency & good faith which makes value. You are committing 72 hours maximum of payment condition, I am on 6th urge of the day still awaited of my money, with all brand value of cars 24 without any hesitation; I have put my car...

Dear cars 24,

I was trying to buy a car from your side in may and was looking for a loan for the same. Relationship Manager assigned to me from your side is Rahul Rohilla. He has asked for the token money of 3000 Rs. (acknowledgment recipt number- [protected]) and I transfered. Later the deal was cancelled as he made me wait for 1 month for a loan and later changed the terms for the loan. Now I have registered compalined two...

Hi,

This is to bring to your notice that i sold my car in kolkata below office.

Spring fresh, the circle club, dhalipara, arjunpur, near haldirams,
Opposite charnock hospital,
Kolkata - 700136

When i did the deal on my first visit and always told the members (Mrs shakuntala) that i wont be available in kolkata and let me know before i leave kolkata if any pending task is remaining...

The manager
Cars24 services pvt. Ltd.
Gurgaon - 122002

Dear sir,
Pls refer my deal for car hyundai verna as above subject. I paid the initial token amount of rs. 15000/- to purchase, vide transaction ref no’s[protected] and[protected].
It was done only on the basis of the information about car condition, on website. Unfortunately when i inspected the car physically at your yard at hub huda...

I just purchased a suzuki ignis from mumbai through you guys. I am dealing with a guy rahul ([protected]). He has been unprofessional throughout the transaction. The car was not in the condition promised. It has been over 3 weeks that the paperwork is not taken and transfer has not been done. Rahul has been avoiding me since over a week and not collecting the paperwork. He has been very unprofessional and has spoilt my experience. I never...

Hi team,

I have taken the hyundai i10 car from cars24 on may 2019. I have paid them the brokerage fees of inr 3000 for the deal and paid an entire amount of the car inr 213000. As per their commitment that they will do all the necessary needful for getting the car transfer under my name for which they have also charged from me inr 4500.

They committed me that if in case the product is not genuine and found...

I bought a car through cars24 in 20th may, i went and met the seller with cars24 agent and i liked the car, the agent of cars24 told me that they can get my rc transfer done and it will take 5000 rupees fee. Beside that they took 3000 rupee fee that i bought car through them. Well i paid the 3000 fee and 5000 for rc transfer and then i paid 160000 to car owner as it was the price of car. Eventually the cars24 agent told me after days that...

Last case number - 130449 (Appointment id:[protected]) there was a scheduled home inspection in the month of march nobody showed up and cars24 did not refunded the money automatically. We are following up for almost 4 months. The customer service executive is unprofessional - lack basic courtesy to talk (Who serviced it last time). Just wanted to know will we get the money back?

Standard response from call centre: "you need...

I have sold my car with cars 24 on 15 June 19. I have received the partial payment and rest was withheld for NOC. Though I have submitted my NoC at the time of delivery the car, however it's been a month and payment is not made till date. After calling their customer care so many times, no proper reply has been received so far.

Request you to resolve the issue as soon as possible. As a customer we expect a professional behaviour...

I sold my car at your golf course next. Road, gurgaon branch on 19th jan 2019. I have categorically informed cars24 that we will be available in june month to complete any rto obligations.in april 19 i got a response that my amount, inr 10000 has been forfeited due to non availability at rto, but again we got a request in june 2019 to come at chandigarh rto on 27th june 2019 and cars24 also confirmed it over that my amount of inr 10000 will...

I visited mayur vihar centre and wasted my half day for all their nuisances and was later wasshell shocked to hear the offer at the end of the day 35% below the market rate. They need only those sellers who need money immediately by selling their cars and without any market price idea. Cars 24 is a very well laid trap company for potential sellers. So it is better to avoid them all and keep away from these fraudsters....

On 20th june i purchased used maruti astar and made the full payment of car including 3000 rs for service charges and 4000 rs for rc transfer. On the day of payment rm informed me that in 2 days he can send the receipt of payment made to rto. Its been 10 days pass documents of the car has not been sent to rto. And i got to know that bank noc is missing. How can they give me car without proper documents. It was very bad experience. 1 day i...

I purchased a used car sx4 hr26 as 1266
As your employee (Gaurav kumar mb no. [protected]) took 1000rs extra amount and said it will be refunded after rc transfer. Now he is not replying my msg and calls.
During rc transferring his behavior was very rude he was not telling the actual process in time. Same situations created either he was not receiving calls or saying "just go and do what you want" (Jo krna h kr lo jaha mrji complain...

Vehicle Delivery Ackonwledgement : [protected]

One and half months back I sold my vehicle to you (cars24) for scrap purpose and as per your commitment vehicle chassis number and scrap note will received by courier service at my given address wthin 15 days but still not received any documents.

Many times I took followup with your team members but still i didn't get proper answer.

Vehicles details...

I have lost the bidding and losing the bidding they have procured the vehicle and placed on my account without consulting me ..

Totally fraud cases..
Once a person has lost bidding means he lost the offer..

When I call the dealer call centre there is one stupid executive by name submit he is not ready to take complaint and later he disconnected the call...

Dear Sir,
1. I had sold my Maruti 800 Std car to Cars24 on 23 May 2019 against my Appt ID [protected] at your Nasik Branch for Rs8000/-. All requisite documents were handed over to your rep.I was asked to pay Rs3000/- as the car was registered in Uttar Pradesh with the proviso that Rs 10, 000/-would be paid on completion of 21 days.
2. Having waited for 21 days and not received the promised amount, I approached Nasik Branch...

I wasted my half day for all their paraphernalia and was shell shocked to hear the offer at the end of the day 50% below the market rate.It is plain that these guys are after desperate owners who need money immediate by selling their cars.Some are forced to sell since they have no option for immediate money. So if you are not desperate to sell your car for much less market value, avoid them....

I sold my car Indica Vista in Phase-2, Noida branch in April-2019. While transferring the money, team told me that they will hold INR 10, 000 for party peshi in RTO office and once I appear in RTO office and sign the transfer documents the amount will be released in couple of hours. I did went to RTO on the scheduled time on 20th May and it's been exactly one month, I have not received my full money. After waiting for almost 10 days, I went...

Dear Team Cars 24,

A few days ago I decided to buy a new car.when one of my friend advised me to sell my old car with Car 24. Then i come to know about Cars 24 and I went to car 24 to sell my car with the big hope of professional behavior, where I met Arun. What has been said or done was changed every day. In the last six days, new things are coming out everyday. Due to all these facts, and due to the unrealistic deal,...