CARS24 Services Complaints & Reviews

I booked a home inspection and got my quote. The cars24 rep called me asked for adhar, pan and cancelled cheque. I told him that the quote is very low. He said that he needs aadhar, pan card, and cancelled cheque to talk to his superiors. Hence, i sent a pic of all there to this number. Next day, he has sent rs. 1000/- and called me and raised some amount from the previous quote. Today, i said the quote is still lower than other places. To...

I have purchased a renault kwid car from cars24.com on 16th march 2019. As per the car condition and as per renault service center executives the car is accidentally damaged and repaired outside. The work done from outside in the car - welding, denting, penting, dashboard replacement, excel damage etc. As of now the car is in service center and the cost of repair, they told me is 50000 rs.
I don’t want to keep this car with me now.br...

Dear cars24

My client company nachi precision tool india private limited having its registered office at 179, sector-4 imt manesar, gurgaon - 122050 had sold honda accord bearing registration no. Hr26aa2830 on 12th dec, 2018. I visited with nachi authorised representative at your branch office at iocl, haryana agro fuel station, anamika enclave, sector 14, gurugram, haryana 122001.

All the documents were signed,...

I have sold my fiat palio stile sdx 1.3 to car24 pune. The deal was finalized @69k and opted for instant payment. Car has been picked up on 22nd feb19 that is again due to delay by their car pick up team and rs. 500/- delay charges levied on me. Again there was payment of rs.58k and that is not paid yet. Rs.10k to be paid by cars24 after rto process and that is fine. Now i need rs. 1000/- plus rs. 5000/- as delay in crediting payment from...

These Car 24 sales team keep calling me everyday at 7-10 days. I already told these ### that I never ever booked any appointment still getting calls. Moreover these guys not even aware at which place I am residing at times I get call from Delhi, Gujarat Ahmedabad that please visit our showroom.
I already made complaint with Car24 couple of times but no one bothered to work on my request....

My self tejasvi bhagwatilal jain i selled my car mahindra scorpio mh48aw1375 on 23/02/2019 with my id no [protected] on valuation of 745000 with cutting 5000 commission they final my amount 74000 difference amount +noc security amount i have transferred to cars 24 kotak mahindra account amount of 76400 as said till date they have not clear my bank loan and car have selled by them if my ecs on 5/3/2019 and return from bank all responsibility...

Appointment id [protected]. Have sold hyundai accent 2003 model in july 2018 & rc ownership transfer email also received in aug-2018. Since than no phone calls from their team weather chassis number plate arrived or not. When visited personal twice (Feb-2019) in thakur complex, kandivali east, mumbai, they have misplaced somewhere and unable to locate the some. Even repeated email complain in feb-2019 has not resolved the matter. Realities...

I sold my car through cars24 on16-jan-2019 and i am still waiting to get full payment as agreed in the attached pdf.

Moreover, there has been no communication on email since 16-feb that my car has been sold via cars24. All communications have been happening through so called "whatsapp" messages only and that too after multiple follow ups with executive.

It has been more than a month now that i have been waiting...

I had gone to nashik’s cars24 very bad service. I took the appoiment at 4pm they made me wait till 5:30 around then inspected the car and still they expected me to wait after inspection of the car, so they gave me option that they will call me in half hr it’s been now more then 26hr still no call i made the call to company helpline number they said wait for more 24-48 hrs they will call u or visit the store which i had...

Sir i have deposited the amount in company's virtual account of cars24 i. E [protected] hdfc bank & dealer code is 59165 arihant car bazar jodhpur rs 774000 and 5000 already in my account total amount is 779000 from which i have taken a car maruti 800 of rs 64000 balance amount is 715000 from which your cars24 has debited 10000 from my cars24 account on 18 february 2019 and also 705000 debited on 19 february 2019.in account summary the message...

Complain regarding cars24 service.
Cars 24 says to people for instant processing. But it is wrong information. They are not completed their work timely. Also not to say what is the time period of customer complain. I sold my old car on 15 feb 2019. But 4 days later they are not take any action for that. Also raise a customer complain. Still the time they are saying different different problems....

Hi recently I went to cars24 branch at hbr Bangalore to sell my Hyundai Accent car. As usual they will explain you all the Process and will make u wait. Later the car inspection person will come take it for a test drive and will check the car and will take u back to the office and make wait for 2hours and will tell that online Bidding is going on we will get u THE BEST price. After waiting for nearly 2 to 3 hours They call me and told the...

Had visited u in pune after an appt for sale of vw vento auto which was less than 5 yrs old. After wasting my time for over an hour in various inspections, got a call from the office regretting the sale as no customers were found.
U claim to be one of the best in ur line by giving vide publicity on tv, radio etc but regret to say that according to me u have failed miserably. A friend of mine too had a similiar experience. I was warned...

We visited car24 office in mumbai office where they taken cheque and other documents like pan from my father in low who visited to sell his car but one of employee used that cheque to withdrawal amount with the use of pan number,
We went bank to investigate this surprise withdrawal then we come to know by cctv and that cheque is used which was taken by car24 office employee

We have cctv and much more evidence where...

There are various hidden details which the customers are not being informed, i was about to sell my car when i came across the fact while signing the papers that the price quoted to me is with my car insurance, and when i confronted the same with mr. Anand jha (Employee) he started arguing on phone call and cancelled the deal saying "i have sold 3 lakh cars and now we also do not want to buy". When i reached their branch for my signed documents...

As in the website my car has given price from near about 3.5 to 4.02 and for the price i took a appointment in gachibowli hyderabad branch... After inspecting my car they are saying we can offer you 2.2 and also they are saying that your car is repainted... I can take your person to showroom also if it is really repainted or not... And at last they are saying the car is in excellent condition... Why the cars24 persons are cheating the customers...

I have sold my Hyundai I10 Magna car to cars24 at Bengaluru, Indiranagar branch on 3rd Jun 2018.Though it is less bidding (30% less to market value) since they promised me, ownership transfer will be done within 90 days and all other process is hassle free.Its been 240 days now, no ownership transfer certification or rto is received. I have been chasing with cars24 support team and branch manager from Oct 2018, by email and phone.They never...

I have handed over my car hyundai x cent to car 24 at jaipur center on 21-aug-18 and during this transaction i got the commitment from car24 team of rc transfer within 90 days but after 5 months still i am doing followup with team and they have no proper response on it.

For the same lot of followup has been done with jaipur team.

Appointment id : [protected]...

Hi,

I sold my car nissan terreno hr 26 cd 5860 to cars24 at the indirapuram branch. There is a loan on the car hence cars24 deducted the loan amount as per the loan foreclosure certificate and paid the rest of the amount to my bank account. Its beenore than 2 weeks and the payment to my loan account has still not been made, this is after me giving all the details. Now the staff is not taking any ownership or answering any...

I am rakesh kumar and i have sold my car 1.5 month back in faridabad branch. Car number is hr51bc0075. I got partial amount but till now i did not get my balance amount of 25000 in my account. I was told that it will deposit in my account 7days. Nobody is picking phone also. Requesting car24 to resolve this issue asap bcz it is already too late. Thnx....