CARS24 Services Complaints & Reviews

I sold my car No. DL-1CU-3850 in Pitampura Branch, Delhi and employee of yours assured me that my loan foreclosure amount 2, 94, 266 /- will be deposited by 14/06/19. Cars 24 is saying that they have deposited the amount. on contrary Axis bank is denying any such payment. my EMI has also been deducted today. Such an irresponsible and highly unprofessional services of cars 24 was not expected. Your branch is not even responding to my concerns....

I had sold my A4 AUDI to cars24, Swar Fate, pune branch for Rupees. 840000.
They have deposited rs.1000 in my account in 1 hr. And said that remaining amount will be credited in 24 hrs. But now it has been 2days i have-not got any amount.
On calling the representative, they yesterday said they can release the payment only when the dealer give the 10% amount as token to CARS24. Now today around 11.30AM, representative said...

Few months back i sold my vehicle to cars24 for scrap purpose

Vehicles details
HR51 K8711
Indica
Black color

As per given commitment by your employees scrap vehicle VIN plate will received within 15days but still 3months went im not received any courier
Many times I took followup with your team members but no response.

Kindly revert as soon as possible
br...

Cars 24 people are cheaters they purchased my car gave me 1000 rs token and took delivery of my car without paying me amount just committed to pay me in 48 hours I have all papers now their office people sending me the message after 20 days that u have not delivered ur car so sent 1000 rs and 5000 cancelation charge then we will release ur car so rediculus .such a fraud going in these big companies and Indian govt is sleeping. This company...

I had to visit Cars24 to sell my Swift Dzire 2015 model on 4th June 2019 at 10am, Initially the discussions with the Manager(Siva) and Retail associate (Prasanna Ganesh) went very well, they treated me well. Inspection was done, Auction done and the Retail associate (Prasanna Ganesh) quoted a price without checking my service history and RC details, while im still on negotiation, he left a word that they will waiver the service charges (5K)...

Hi Every one, I got attracted by the ads by cars24, and been there to Hulimavu, Bannerghatta road branch to sell my car. Rafter the inspection and bidding, they broke my cars digital AV system. It is completely recorded in the photos they clicked. They agreed that they broke it. While asked for replacement, they were rude and said do what ever hell you wanna do. We won't replace it. We complained via customer care. They are even more basterds...

This cars24 company is doing fraud in India they took my car from me and gave me papers or agreement about price and payment terms that is 4 working days but now it's 15 days they are just passing the time and countinue saying our channel partner drop the deal we are not able to give u same price .till date I hav not received my car and any amount from that plz suggest wat I do...

Hello Sir/Mam,

I have sold my car on 2nd march 2019 to Cars 24. I have received two chalans of rs 100 and 300 in march 2019. It has been more than 3 months. Multiple times I have Emailed to cars24 and called to support team but no one responding in satisfactory way.

That's really disappointed and troublesome. Whenever I call to customer care I am hearing that we have highlighted the issue and u can send again...

I sold my vehicle to cars24 on 13th april 2019 with a written confirmation that they will provide the rc transfer with 45 days. However after repeated communication via email, whatsapp messages and phone calls they have failed to do so. Due to this i have suffered a financial loss of rs. 75, 000/- as the exchange bonus that i was to receive from the dealership from where i purchased my new car.

I would want them to reimburse...

Hello
I am naveen saini compalining against cars 24. My token id is [protected] & car purchased from cars 24 is alto lxi hr72b9655. They have charged me rs. 10000 for hassel free rc transfer but its 5 month now no resolution have been made yet.
Its very shamefull that the problem is not solved yet by cars24 team even after 5 months.
Cars24 is the biggest fraud company.
Ye wo company hai janha sale thug log bharti...

I wanna buy a car which is sx4 zxi 2008 red colour. 110000rs
And i have bid the car on 23/5/19 and after that i recieved a call from cars 24 about that car which i have bidded. Then i told him i will come to see the car day after tomorrow he said okay. But they never called me back. And the car still available on cars 24. What is this? I am very disappointed!...

Issue is still not resolved...

Nothing has been done till now

Hi, i sold my car to cars24 in east dehi, delhi in may 2018
My chevrolet cruze inspected and sold at cars24 branch in jhilmil, new delhi in may, 2018

And even after 10 months the cars has not been transferred.

The dealing was done by the car 24 retail manager mr. Ajay srivastav mobile number -*0591)
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Still not received rc amount 10000 which was committed 21days and its now 3 months overdue

Following up with golf course centre but no resolution

Everytime i visit the centre they say ill get the refund.

This is harrassment and the service levels are pathetic

The customer care denies to give nodal officer email id they say they have no such details...

Hi this is hitesh i have sold my wagon r car reg no. Dl8ck8958 on 28th april 2019 and today is 23rd may 2019 but still i am chasing cars 24 for the payment but still the issue in its first stage. I am trying to reach out contact persons of cars 24 but i am getting only disappointment from them as nobody is responding on my emails and phone calls as well.

A representative of cars 24 mr. Manoj soni came at my place sector-3,...

सर मेने आज मेरी alto car number rj14 ce 6880 का valuation कराने के लिए न्यू आतिश मार्केट, जयपुर (राज•) के office मे गया था ।वहा कार का निरीक्षण करने के बाद कहाँ गया कि otpआने के बाद आपको आपकी कार कि value बता दी...

Totally you making fool to me and grabbed deposit amount - how much time i have to raise an issue of activating my id, but since from a year making me fool dint activating my id, often and often asking me deposit slip, u have saved data details about id holders, why are u making nonsense activity here,
How many times your executives made a call to me and till yet dint get solved my issue, if you cant solve my issue means pls returned...

I have called near about 12+ times for inspection and its been 2 times where no body came back to me and i was waited for near about 2 days by taking ofc leave. Issue escalated to sr authority and he committed to rslv but again u got failed. Really frustrating service. I'll definitely spend time and publish whole recording and story on social media...

Team,

I sold my car (Maruti Swift ZXI - KA-05 ML 4052) to CARS 24 Bannerghatta Road branch on April 30th and have NOT received my money for the same yet. My Car's Bank Hypothecation was not removed yet as i had to collect the NOC for my Car Loan from the bank for which i had provided the Authority letter to the team as well as they said they will do it on my behalf provided i give them the authority in writing. Their executives...

I was discussing my car sale of dezire vdi with mr karan/raghav from indirapuram branch. Yesterday car inspection was done and car was found to be in excellent condition. Late in the evening mr raghav called me to confirm the price of 4.8 lakh can be matched as i had another offer but asked me to wait for next day to close the deal. I insisted to come and close the deal but he said tomorrow morning it can be closed. Now today after following...

I've sold my car to cars24 sira road tumkur branch on 02/05/2019. On the same day after all the documentation process and agreeing for instant payment option they credited 1000rs to my account in the evening and told me i'll be getting the remaining balance amount by tomorrow but tomorrow when i speak to concern person at the branch they told me i'll be getting the remaining balance amount within 48hours, but it's already 5 days but they...