[Resolved] City Business Pages — Fraud company
JJigar Y Shah
I m writing this letter to draw your attention towards the company/Agency named, "City Business Pages", which is been illegally working by the name of google and cheating the costumers. Company’s marketing executive, customer care employee, all of them introduce themselves like employees of Google. When I call on help desk number[protected] they say, “Welcome to Google. How may I help you? “. Further they convinced us that, they are business partner of Google & Google will help us for any other problem in future related to our website.
At first I didn’t believe them, but they gave us their visiting card named Google. I called on help desk, and they replied as I mentioned above and convinced me. We agreed on terms that they would give me a dynamic website, a brochure, Power-point presentation, 5 keywords in Google. And I paid Rs.10101 as a part of deal with them.After that they uploaded the site “http://www.wire-rope.in/#“ with brochure. I checked it and found out many mistakes. The site is good for nothing, i cannot even represent it in front of any my client. So I approached them talked about their mistakes and asked to correct them and make necessary changes according to my requirement.
Since last 2 and a half month our website and brochure are not as per our requirement. I asked them to make necessary changes in the website and brochure, but they have totally failed to make it up to our requirements. Even after several talks regarding this matter, there is no response from them. They are literally ignoring it. After giving them many reminders and sufficient time to get the work done, at last I told them to cancelled our deal and asked them to refund our money back. But still there is no response from them. When I talked with owner of the company Mr.mehulbhai he replied very harshly and not ready give me refund as well provide service.
I want you to take necessary action against them. For a middle class person Rs.10, 101 is a big amount to pay at a stretch, and after paying when one doesn't get the proper services, its not pleasing. Please take some action towards this as soon as possible and help me to get our money back.
Complaint marked as Resolved Jan 1, 1970
City Business Pages customer care service did everything in their power to resolve this complaint. All attempts to contact the complaint author have failed. Therefore, this complaint has been annulled and must not be considered where company image and it's services are concerned.
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