[Resolved]  Airtel — Ala CarTe Pack Not Activated

Airtel/ Airtel DTH — Not activating the DTH connection

Hi,

I bought the airtel DTH connection on 30-Apr-2010 at around 10:00AM by paying Rs. 2750/- over phone using airtel IVR service. The payment was done through my credit card.

At the time of buying the connection the customer care executive told me that the connection would be installed on the next day in the afternoon. He also told me that I will receive an SMS in the next 2-3 hrs mentioning the date and time of installation. But I didn't receive any message from the airtel DTH.

When I call airtel DTH customer care, everytime I get a different answer from different executives. When I tell them to transfer the call to their supervisor they disconnect the phone. I am not able to speak to their supervisor even once in these days.

Today is the 4rth day and still my connection is not activated. I have also written mails to the [protected]@airtel.in but didn't get the appropriate reply the first time.

Now I want my money back as I have lost my faith in this DTH service provider.

Please let me know what should I do now to get my money back.

Regards,
Priyank

Airtel DTH — NOT ACTIVATED

AIRTEL DTH NOT ACTIVATED LAST TWO DAYS, AFTER RECEIVING FROM OFFER ALONG WITH SAMSONG LCD TV 22" WE ARE TELLING INSTALATION FREE BUT 65 RS RECEIVED,INSTALATION PERSON NAME-NARESH,CELL NO-[protected],I AM CALLING AIRTEL CUSTOMER CARE BUT PROBLEAM NOT SOLVED,SO PLEASE ACTIVATE AND RECTIFIED PROBLEAM IMMEDIATELY,OUR DTH ID NO-[protected].

Airtel DTH — Service not activated after installation

Dear Sir,

My customer id is [protected].
My connection is purchased online through snapdeal.com. Installation has been done on Saturday August 27, 2011, its already been 5 days still my connection is not activated. When i call customer care, they redirect my call to someone else or disconnect the call. I am also getting calls from number [protected] but after i pick up the call no one speaks from the other end. After some google search, I came to know that its of Airtel DTH number.

Please activate my connection and resolve my issues. Otherwise i will have to file a complaint and return the DTH connection.

Airtel DTH — dish not activated

sir ihave applited for dth airtel on 04-10-11. on online your people tell to me your person will come and collcted mony from me..than i pay 3290 rs on 05-10-11 by cash .still 11 days or left no one can come and give connction of airtel dish. i call [protected] from last 11 days nearly 200 times no one can take acction on it.
your people who was collected money he is mr. bhanu kiran mobil no is [protected] he tell 2 days it will acctivacon and also give another no [protected] he was tell worng nember.airtel call center also no data on it kindely settel the mater asap

Namaste Ananth,

This is to inform you that your concern listed on 04 August 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at airtel.[protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Ananth,

We would like to inform you that your concern listed 04 Aug. 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33