Airtel — bill without telephone

Address:

Chandigarh

Not refunding the security and bill paid wrongly when telephone was never installed

bill no[protected] dated 12 sept 2012


cust id 0172 4630122


I have received a bill for 561.21


this i think is for some braod band which has not been installd at my residence


I HAD APPLIED FOR A BROAD BAND CONNECTION LAST YEAR VIDE CEF NO 669178


I WAS TOLD VERBALLY THAT THE CONNECTION CAN NOT BE PROVIDED BECAUSE THERE WAS NO TERMINAL AVAILABLE I HAD REQUESTED FOR REFUND OF DEPOSIT BUT INSTEAD OF THAT BILL WAS RAISED AGAINST THAT


I STILL HAVE NOT GOT ANY BROAD BAND CONNECTION BUT I AM TOLD FROM 121 THAT THE CONNECTION IS RUNNING FROM APRIL HERE


I HAD GONE ABROAD FOR TWO MONTHS AND DURING THIS PERIOD TWO BILLS SENT TO MY RESIDENCE WERE MISTAKENLY PAID BY MY SERVANT, WHO HAD NO KNOWLEGE OF THE SUBJECT, 0N 31ST JULY FOR RS 96 AND ON 27.8.2012 FOR RS 561


I HAD COMPLAINED ON 16TH AND 19TH JUNE BY EMAIL AND VIDE COMPLAINT NO 17502366 ON 121 ON 20TH JUNE


SINCE I HAVE NOT BEEN PROVIDE BROADBAND CONNECTION AND I AM NO MORE INTERESTED IN IT NOW I WOULD REQUEST YOU TO REFUNG RS 5500 PAID AS ADVANCE AND 96 AND 561 PAID BY MISTAKE THINKING THAT IT IS A BILL OF MY OTHER LAND LIE NO [protected]


I WNT EARLY SOLUTION TO IT OTHERWISE I WILL GO TO THE COURT


THANKING YOU


HARBHAJAN BAINS
122 SHIVALIK ENCLAVE NAC
CHANDIGARH 160101




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