[Resolved]  Aquaguard Total Nf — poor services and defective product

We have purchased model of aquaguard total NF last year but the product is pathetic and we are really dissatisfied with the service provided by the company.it cost us about 14000/-Rs which is now taking on our nerves.The product at its initial installation was creating problem and till we have not paid the money the salesman were coming again and again to our home to check the machine but as we paid the whole amount we wre fooled. they told us that this machine is suitable for your area but it is not atall working properly and I am sick of this machine because in the morning I have to clean it and in the evening it again stops working and we are out with drinking water. FROM LAST 3 DAYS WE ARE BUYING WATE RFROM THE SHOP AND NOBODY FROM THEIR SERVICE CENTRE IS COMING TO ATTEND OUR COMPLAINT.
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Aug 14, 2020
Complaint marked as Resolved 
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Eureka Forbes Limited — defective model and poor services

We bought Aqua Guard water purifier from SCF 11, 3-b-2, 11nd Floor Mohali from Akash Saxena code No. 9017636 for Rs. 8590/- on 14.4.10 against receipt No. 248 No. 008373. Only after 2 and 1/2 months the machine is giving trouble. We have called the agent. Lets see what happen. We dont want this defective piece as we have given the demanded cost. It should be replaced by the new one. Pleasse direct your agent to replace the same at the earliest. Because in rainy days the water is so muddy that it is unable to drink.. We have just spend money mto get purified water. But whats the fun of all this. No agent is liable to service the same. When they install the machine they use to talk very big things. 2 Free services. I dont know where they are? I want that the same should be replaced immediately.

sunil sharma House No. HL 19, Phase 7, Mohali - Mobile-[protected]

Aquaguard Total R. O. — Dissatisfaction of water

Dear Sir,

I have installed Aquaguard's Total R.O. model at my resident on 1st September 2008. Since then it was working in a very good condition, but suddenly after the first service done there has been a drastic change in the taste of water which I am drinking. Its been a week I have been complaning regarding this but there is no response from the company's end.

Please see to it at your earliest, and oblige.

AQUAGUARD TOTAL NF — product not working properly

Dear Sir
I purchased aquaguard form eureka forbes on 25th august. It is not working since begining. I've comlained multiple number of times but i've got no response from the company. Kindly look into the matter and help me to get out of this problem.
thanking you


Dr Rajiv Jain
Senior Orthopedic Surgeon
Astha Multispeciality Hospital
Baraut, Baghpat(U.P.)
phone:[protected]
We have purchased aquaguard total NF 2 year back, company told us they will give us 1 year free service but till today they are not given any kind of service, we called them so many times they never responded. before selling there product they came so many times to our house to sell this machine after getting there mony they never came back to check there product

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