SIR/MADAM,
1 -I PURCHASED A BIKE FROM SUMAN AUTOS B-78, SECTOR-2 NOIDA(GAUTAM BUDDHA NAGAR) U.P. BAJAJ XCD-125 ON[protected], CHASIS NO MD203JB22RWC17734., ENGINE NO.06090.
2 - BIKE IS NOT GIVING 109KILOMETER PER LITRE MILAGE AS CLAIMED BY BAJAJ COMPANY.IT IS GIVING ONLY55 TO 60KMPL.
3 - SINCE 585KM, VEHICLE IS NOT GETTING STARTED WITH KICK IN THE MORNING DURING FIRST START OF THE DAY.MATTER WAS REPORTED TO SUMAN AUTOS MANY TIMES TILL NOW BUT IN VAIN .FINALLY, THEY REPLACED THE CLUTH PLATE AND ASSOCIATED ACCESSORIES FOR RS.1073/- ON[protected] VIDE JOB CARD NO.04179543&INVOICE NO.04231122 WHICH WAS DUE TO MNUFACTURING DEFECT.ON[protected], SERVICE KIT WAS REPLACED FOR RS.150/-, KIT10K KMXCD WAS ALSO REPLACED FORRS.249=78, WAS AWASTEFUL EXPENDITURE FOR ME VIDE INVOICE NO.04247551 AT10000 KM OF METER READING, BY SUMAN AUTOS NOIDA AND ENGINE OIL WAS ALSO FOUND NILL DURING SERVICING BUT NO REMEDIAL ACTION WAS TAKEN .
4 - COMBINATION SWITCH IS REPLACED AFTER REPEATED REQUESTS FOR HEADLIGHT INTERMITTENT OPERATION VIDE GATE PASS NO.0015351DATED[protected] FREE OF COST. ON,[protected], DURING SERVICING VIDEJOB CARD NO.04108132, INVOICE NO.0430852 DATED[protected] AT 14969KM TIMING CHAIN, BRAKE SHOE REAR&FRONT, GASKET, KIT VALVE KIT XCD, SEAL OIL PLATE FRICTION, ENGINE FLUSHING (BG) 2, GASKET CYLINDER HEAD CAM CHAIN LINKS, GASKET MAGNETO COVER, GASKET CLUTH COVER, WHEEL CLUTTH, HUB CLUTCH, PLATE CLUTCH, etc.WERE REPLACED FOR RS.2963/-AS ENGINE WAS GIVING SMOKE&ENGINE WAS FOUND FAULTY.NOW CLUTCH IS REPLACED SECOND TIME, WHITCH IS DUE TO MANUFACTURING DEFECT IN ENGINE.
5 - AS BOTH THE BRAKE SHOES ARE REPLACED NEW, STILL BOTH THE BRAKES ARE NOT FUNCTIONING PROPERLY IN SPITE OF CHECKING THRICE SINCE[protected].
6 - SO, I AM LOOSER FOR LOT OF MONEY UNWANTEDLY DUE TO ABOVEMENTIONED POINTS ATLEAST RS.3OOOO/-
7 - SO, NECESSARY ACTION MAY PLEASE BE TAKEN AGAINST THE DEFAULTERS.
THANKING YOU IN ANTICIPATION,
YOURS"FAITHFULLY
BRIJ BHUSHAN SHARMA
Aug 14, 2020
Complaint marked as Resolved
bajaj automobiles/ xcd 125 — i am charged during my free service
dear sir, i bought bajaj xcd 125 on 20th june 2008 on first day itself i noticed the oil leakage from the nut hole which is a space for self start fitting. i brought it to the notice of incharge there. they said wait untill first service.when i done my first service i again told them about oil leakage, they opened the packing and the problem was not solved (i recognised when i went home). and during the second service they did the same and charged me for gasket ring also charged me for top up engine oil. though they are unable to solve the problem the head over here at (sarbani motors nagpur road chandrapur)mr sherpure said they wont replace bike nor engine. they will repair it there itself at showroom but why they charged 121rupees me is a question. and how many times should i allow them to open the engine .its a matter of time and patience.
if the company wont replace the new damaged bike why they exchange the bike for new one if we buy paying extra. my vehicle registration no is mh34 x6049
sir i want my money back now i am tensed and wont buy or replace the bik with bajaj.
they are unable to satisfy customer
thanking you
yours faithfully
prakash bhardwaj
my no [protected]