[Resolved] BSNL Cellone — Misbehave by BSNL Customer care | |
I got a message from BSNL/Jharkhand that "New tariff Vouchers introduced LOCAL/STD calls free on BSNL N/W with Rs. 549 and LOCAL Calls free on BSNL N/W with Rs. 298 Available through CTOPUP" on 07.070.08. I approch to one shopkeeper to recharged the same. After several efforts by the shopkeeper my number could not be chareged and he advise me u contact with BSNL Customer care, so I contacted to BSNL Customer case over this no. [protected]. He replied u try after some time it will do. After my several effort but it did not rechage my mobile no. [protected] with this new tariff. On 08.07.08, I again contacted with BSNL Customer care at 10.05 hrs, Some Customer executive Mr. Abhishek received my call. I asked him why this tariff is not working in my no. [protected] then he begain to start misbehave with me and told there is no solution of your sim no. so u dont call again in customer care for this purpose. Therefore, I approch to your kind honour kindly look into the matter and take necessary action against the Customer executive and let me know taken action. Thanking you, Yours faithfully, R.B. Sah Qr. No. H-20/5, Near Rly. Hospital At+P.O.- Chakradharpur Dist.- Singhbhum(W) Jharkhand Mob: [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 23 Comments | |
Comments
dear sir/madam
this is my 2nd mail, , , regarding to deactivate the mobile investor package from my mobile phone, , , but there is no response from your side regarding my complaint...
suggest me the way to deactivate this offer bcz, this software in my mobile is corrupted, so i am not able use this package, and simply there is deduction from my balence for this offer.
my mobile information, :
Number: [protected], Prepaid number, ,
kindly look in to this matter ans sugest the solution for the same,
Reagards,
Mahadeva
this is my 2nd mail, , , regarding to deactivate the mobile investor package from my mobile phone, , , but there is no response from your side regarding my complaint...
suggest me the way to deactivate this offer bcz, this software in my mobile is corrupted, so i am not able use this package, and simply there is deduction from my balence for this offer.
my mobile information, :
Number: [protected], Prepaid number, ,
kindly look in to this matter ans sugest the solution for the same,
Reagards,
Mahadeva
i have no want any type of message of realted news on my mobile so plz dissconecet my news message and no cut my subscripction
cell no-[protected]
cell no-[protected]
R/s
on 25/01/09 i assigned a complain again as my mob num.[protected] got registered failed suddenly i was told complain # A[protected] by mr. shashi parkash at 05:44pm and advice to wait for 24 hrs to day i called up after waiting given time i called again on 26/01/09 at 05:40pm c care mr .rajan gupta picked my call and nt able to assist me and transfer my call to his senior CSA to mr Karan he was nt professional on call he was just trying to ignore me and told me ur complain, mob numb is wrong.and refuse to help me out and he was disconnect my call, again i try to called up this i find mr nishchal who told me there is no any complain registered for same and he transfered my call to his supervisor to mr.Sandeep kumar he was also refuse to help me out, also informed there is so such complain was assigned and nt ready to give me the e-mail of customer complain unit again my call was disconnected from his side
now i request here kindly do the need full take the action again that type of misbehaving scenario
and requst to reactive my cell # [protected]
Alt mob # [protected]
malkeet singh
on 25/01/09 i assigned a complain again as my mob num.[protected] got registered failed suddenly i was told complain # A[protected] by mr. shashi parkash at 05:44pm and advice to wait for 24 hrs to day i called up after waiting given time i called again on 26/01/09 at 05:40pm c care mr .rajan gupta picked my call and nt able to assist me and transfer my call to his senior CSA to mr Karan he was nt professional on call he was just trying to ignore me and told me ur complain, mob numb is wrong.and refuse to help me out and he was disconnect my call, again i try to called up this i find mr nishchal who told me there is no any complain registered for same and he transfered my call to his supervisor to mr.Sandeep kumar he was also refuse to help me out, also informed there is so such complain was assigned and nt ready to give me the e-mail of customer complain unit again my call was disconnected from his side
now i request here kindly do the need full take the action again that type of misbehaving scenario
and requst to reactive my cell # [protected]
Alt mob # [protected]
malkeet singh
I HAVE NO NEED TO ANY TYPES OF NEWS SO PLZ UNSUBCRIBED MY NEWS ON MY MOBILE .
MY CEL NO-[protected]
MY CEL NO-[protected]
Cust Care people say they will fix problem in 24 hrs n we will call u back. but that never happens even after 120 hrs.(I have experinced it.). Nowadays I dont believe them.
They bully customers.
I hate talking to them.
They are always in hurry to disconnect call without hearing full complaint.
I am from Rest of Maharashtra Region.
They bully customers.
I hate talking to them.
They are always in hurry to disconnect call without hearing full complaint.
I am from Rest of Maharashtra Region.
I have Bought a Topup recharge card for RS.225/- from BSNL Franchisee located near Ayodhya Mandapam in West Mambalam on 28th Feb'2009. When I tried the nos. given for recharging my cell it says it is not possible. When I enquired about it the person in the franchisee told me that he has instructed the Girl in the showroom not to issue RS.225/- card and issue only Rs.220/- Card as value has been changed, but the bloody idiotic Girl/Lady in the show room has issued the Rs.225 Card. He added that since BSNl is updating the software it will get charged on 1st march 2009, but in vain even after several attempts.
It is very clear that Most of the Cheats are bloody Girls/Ladies.
Card No. is 4491 1031 XXXX XXXX X7
The bloody thing is that they do not even give a receipt for that. One has to very careful with BSNL.
I want to make a complaint with BSNL and Police Department
It is very clear that Most of the Cheats are bloody Girls/Ladies.
Card No. is 4491 1031 XXXX XXXX X7
The bloody thing is that they do not even give a receipt for that. One has to very careful with BSNL.
I want to make a complaint with BSNL and Police Department
how to deactivate news alert for cellone prepaid customers
plz help
Sir,
I have tried many times to customer care but not responding. I want to change my two discount call of Rs.0.50. How it will change? and when activated new tarrif (50% Less) on Excel Anant?
with thanks,
Manoj,
Deoghar, Jharkhand
I have tried many times to customer care but not responding. I want to change my two discount call of Rs.0.50. How it will change? and when activated new tarrif (50% Less) on Excel Anant?
with thanks,
Manoj,
Deoghar, Jharkhand
Dear Sir,
My residency area cell tower very very too much problems 1- No clarity 2- very frequant cut 3- crass tack extra In this background i am able to use cell one mobile now i request to you kinly look very serious
My wife suggest Pvt cell Like Airtel, Extra What obut Cell one customers care ????????
Thanking You
D.Antonysamy
Cell .[protected] My Wife Use
Cell:[protected] My Office Use
Residency Address:
D.Antonysamy
no.8823, 'A' Type, TNHB
Iyappakkam
Chennai - 600077
Land Mark (Near ICMR Hospital)
My residency area cell tower very very too much problems 1- No clarity 2- very frequant cut 3- crass tack extra In this background i am able to use cell one mobile now i request to you kinly look very serious
My wife suggest Pvt cell Like Airtel, Extra What obut Cell one customers care ????????
Thanking You
D.Antonysamy
Cell .[protected] My Wife Use
Cell:[protected] My Office Use
Residency Address:
D.Antonysamy
no.8823, 'A' Type, TNHB
Iyappakkam
Chennai - 600077
Land Mark (Near ICMR Hospital)
Dear Sir,
My Office area cell tower very very too much problems 1- No clarity 2- very frequant cut 3- crass tack extra In this background i am able to use cell one mobile now i request to you kinly look very serious
My staff suggest Pvt cell Like Airtel, Extra What obut Cell one customers care ????????
Thanking You
Vanitha
My Office area cell tower very very too much problems 1- No clarity 2- very frequant cut 3- crass tack extra In this background i am able to use cell one mobile now i request to you kinly look very serious
My staff suggest Pvt cell Like Airtel, Extra What obut Cell one customers care ????????
Thanking You
Vanitha
Please don't mind on what I am Complaining. This is really to much the way BSNL mobile service is providing to the costumers. I am using BSNL mobile since its start mobile service at Aizawl. But this is too much the way which disconnect my mobile without my knowledge. Its ok I am late for one week on giving bill. But what is Rs 2000 credit means which is written on the bill. Is it a joke making to costumer or real? My bill is only Rs 540 but credit limit given is Rs2000. Then, why the BSNL is disconnecting my mobile without giving further information? I am running a small business, mostly require mobile. This is quite enough. Please don't behave like this on future to the costumer. If you don't like me to use BSNL mobile, Its ok, I don't mind, Many other Service providers are also available in Aizawl. Really, not happy this time. Please take necessary action on this matter.
My no. [protected]
My no. [protected]
my mobile no. [protected] recharge with STV 49 for 49 paisa std/local/sms with 6 months validity on 06/11/2009 and message received "you have received credit of Rs49 from no. 138212 ref no.[protected] shop keeper mobile no. [protected] rechargeed Rs.49/ at 1:02:55 pm when I was not getting STV49/ rate asked customer care they told your mobile was rechrge with Rs. 61/ and validity 1 month which is wrong. It may be rectified to 49 paisa std/local/sms
m.k.sinha
m.k.sinha
550 wala rc karwaya tha [protected] per life time call rate ...lakin ab me 49 wala rc karwana chata hu..lakin usme 49 ka rc nahi ho raha hi. plz solved problem
BSNL CUSTOMER CARE KI LUND MAA KI
BSNL CUSTOMER CARE KI CHOOT BEHAN KI
FATAY GI EAK BAR TO KYA HO GA, SALNEY WALAY ITNEY BATHEY HAI.
SALAY BATTAMEEZ, NALAYAK, BEHAN KE LODAY, MADAR CHOOD AUR MERA LUND LO SALOO
AWAWO CUSTOMER SE MAA BEHAN CHUDAWOO, KYUN KI UN KE HI PAISOON SE TUM APNI BIWI KA WISPER KHARED TE HO AUR APNI BEHAN KA WISPER WET CHOOT.
BSNL CUSTOMER CARE KI CHOOT BEHAN KI
FATAY GI EAK BAR TO KYA HO GA, SALNEY WALAY ITNEY BATHEY HAI.
SALAY BATTAMEEZ, NALAYAK, BEHAN KE LODAY, MADAR CHOOD AUR MERA LUND LO SALOO
AWAWO CUSTOMER SE MAA BEHAN CHUDAWOO, KYUN KI UN KE HI PAISOON SE TUM APNI BIWI KA WISPER KHARED TE HO AUR APNI BEHAN KA WISPER WET CHOOT.
excel cellone bsnl — discounting of THE particular service
Sir,I am Mukesh Khamar. I have a Excel Celone Mobile service. Re.1/- is every day being deducted from 52906001. I humbly request you to please stop this service and stop deduction Re.1/- every day from my balance.
THANKING you in ancipation.
Regards
Mukesh Khamar
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i called to customer care for abt 12 times to ask PUK code for my mobile and nobody gave me my PUK code and also said that they cant do anything in this respect .