[Resolved]  Central Recordkeeping Agency — I-PIN NUMBER NOT WORKING

Address:Nadia, West Bengal

DEAR SIR
MY I-PIN NUMBER ALLOTED BY CENTRAL RECORDKEEPING AGENCY UNDER NEW PENSION SCHEME IS NOT WORKING.MY PRAN NO-IS[protected].WHENEVER I TRY TO LOG ON THE SAID WEBSITE "INVALID PASSWORD"IS THE FEEDBACK. PLS DO NEEDFUL.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Subscriber,
It appears that you are entering the incorrect I-PIN while logging into the CRA website, hence you are receiving the message “Invalid Password”. In case you have forgotten your I-PIN you can reset the same by using the 'Forgot password' link. After clicking the 'Forgot password' link you need to answer the secret question which you had set at the time of first log-in. The system will prompt you to reset the password (I-PIN) by entering the new password and confirming the password by re-entering the same. However, if you are unable to change the password with this option you need to request for re-issue of password.
To reissue the password (IPIN), you need to submit the Subscriber details Change Request Form (S2 Form) to your respective PAO (Pay and Account Office) through DDO (Drawing and Disbursing Officer). You need to fill up ‘Section C’ of S2 form for reissue of IPIN and TPIN. Please mention your active Permanent Retirement Account Number (PRAN) in the form which is your user ID.
After receiving your S2 form, PAO will capture and Authorize the request for re-issue of IPIN in CRA system by logging into NPSCAN website (www.npscan-cra.com) using the I-Pin provided by CRA to PAO at the time of registration. After receiving online request, CRA will reissue the password and your IPIN envelope will be sent to your communication address mentioned in PRAN application form by you at the time of registration for NPS. PAO has to retain the change request forms and shall not forward the forms to CRA. You can down load the ‘S2 Form’ (Subscriber Details Change request form) from our website www.npscra.nsdl.co.in.

Subscriber Care Group
Dear Sir,
I was allotted with PRAN No.[protected], while processing my I-Pin i forget my secret question`s answer and unable to process my pass word to view my NPS account. Please helpme to sought-out this problem.
SIR
MY PRAN NO. IS[protected]. I THINK THAT I FORGAT MY PASSWORD SO I NOT CHECK MY ACCOUNT.
Sir,
I, am Prabhat Kumar Srivastava. The I-Pin allotted to me along with PRAN was locked, though I never changed the i-pin. Again I-pin issued against Ack No[protected]' Could not be received by me. Another i Pin issued against Ack. no [protected] returned without any attempt to deliver me. Again I pin issued against Ack' no [protected]' on dated 9 th September shows incorrect password/ i pin while I try to log in the same. What may be the reason. I have tried four times. Only last attempt is left. Whether i Pin issued against other ack no. is creating problem?
My Pran No. is[protected]...i-pin allotted is '83963224'
My e mail is pks.[protected]@gmail.com
Mob. no [protected]
MY I-PIN NUMBER ALLOTED BY CENTRAL RECORDKEEPING AGENCY UNDER NEW
PENSION SCHEME IS NOT WORKING.MY USER ID NO.[protected].WHENEVER I TRY
TO LOG ON THE SAID WEBSITE "INVALID PASSWORD"IS THE FEEDBACK. PLS DO
NEEDFUL.
I'am Prabhat Kumar Srivastava. I also faced this problem till one year. Either you did not used your i-pin allotted by CRA for the first time till two months or if allotted second time more than two weeks. So now you have to apply a fresh. you may also contact to your nodal office
I was allotted with PRAN No.[protected] while processing my I-Pin i forget my secret question`s answer and unable to process my pass word to view my NPS account. Please helpme to sought-out this problem.

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