Eastern Indian Railway TTE M R Rao (E Id[protected] — Misbehavior & taking bribe | |||
I am writing this mail with great regret .As I got a very raw deal from one TTE of eastern railways which I find utter humiliating .Kindly bear with me & go through the mail & have a reality check .On 14th June ,12 morning I intend to travel from jamshedpur to kolkata through steel express (12814) . As reservation was not available I took a general ticket on morning 5.34 am .But incidentally am unable to board on Steel express which departed Tata nagar on scheduled departure time of 06.15 am .Actually I was feeling sick for past few days & that is why going to kolkata for medical consultation as kolkata is my home town & my parents live there .Right after boarding Steel express I felt dizziness so decided to seat on the platform premises & let go the Steel Express .I was was sitting there for almost two hours some onlookers offered me water & help .After feeling better I boarded on Gitanjali Express (12859) but on sleeper compartment .I was willing to pay the balance fair but have not find any TTE in vicinity .Now after Chakulia station a group of TTE boarded on that compartment & asked me for ticket .After seen my general ticket they said I have to pay fine & they charged Rs.314 but unfortunately that time I was carrying only Rs.295 .Which they almost snatched from my hand .They forcefully taken my wallet & started searching for money .When I protested One of the TTE named Mr.M R Rao (Employee Id[protected]literally abused me & use filthy language against me in Hindi (M***** C***) in front of the all commuters .Was he has the right to behave like that??? After that I have to accompany them till they got another case like me & after few compartment they got one person who don't have the express ticket .In same way they taken Rs.250 from him & issued an accumulated receipt of Rs.314 for both o[censored]s & hand over it to me & told both o[censored]s to shift to general compartment immediately .Trust me sir it was a horrendous experience .I was drained physically as well mentally after got these kind of treatment which was totally unwarranted . Kindly look into the matter & do the needful to mend the behavior of this kinda employee as its really counts .I send this mail as an eye opener . Thanking you all in anticipation . Unfeigned regards, Pritam dutta. [protected]. Was this information helpful? | |||
 7 Comments | |||
Comments
Dear Sir,
I had been to Orissa on the 13th of December and returned back to Kolkata on the 21st of December and am forced to write you this letter for the situation that we faced.
This is my fifth trip to Orissa and I have never faced a situation like this before and am quite appalled at the lack of customer service and friendliness of the railway police and TT.
We were traveling in a group of four all of whom are women. Two of them were senior citizens, one of 18 years and myself 34 years. Our return ticker for the 21st were RAC at the time of booking and on approaching station on the 21st we visited the Collectors office to get the confirmation of our Coach and seat numbers. The Collector wrote on the ticket providing the coach number as SE II and seat numbers as 7, 8, 15 and 16.
The train Jagannath Express was late and came to the platform at around 11.05 pm. We ran helter and skelter but could not find the coach SE II written on any of the coaches nor did the computer signs which glows the coach number reflected any coach number adjacent to the train. I asked one of the Railway police to guide us and he was in a hurry to brush me off and said that SE is II is probably S 2 and I might as well get going in that coach. Traveling with elders who cant move as swiftly as us we had no other option to board a coach. Fellow traveler helped us to board with our elderly aunts and offered his seat to my aunts while I left to search for the T.T. I found him and if I am not wrong his name is Mr. S.C. Mishra. The T.T. told me that he cannot exactly say where the extra coach is and I might as well go searching for the extra bogy in descending order. I told him that if I cant reach the specified bogy if the door is closed can he help us in getting on the right coach? To which he replied that we can do so in the next stop but refused any assistance even after telling him that we have two elderly people with us. Thankfully another fellow passenger helped us to locate our seat. He too told us that he was equally puzzled to locate his seat as nobody could help him.
My point is that people employed by railway and stationed at the railway stations should be friendly and helpful. That is integral to traveling and gives a huge impetus to travelers. I have an immense liking to wards Puri and would again come next year but as a lover of Puri it is my humble suggestion that please impress on the people who are related to tourism, that it should be customer friendly. I hope that I or any fellow passengers do not face what we faced.
Hoping your prompt action in the matter.
Thanking you in anticipation of your help.
Regards,
Sukanya Ghosh
I had been to Orissa on the 13th of December and returned back to Kolkata on the 21st of December and am forced to write you this letter for the situation that we faced.
This is my fifth trip to Orissa and I have never faced a situation like this before and am quite appalled at the lack of customer service and friendliness of the railway police and TT.
We were traveling in a group of four all of whom are women. Two of them were senior citizens, one of 18 years and myself 34 years. Our return ticker for the 21st were RAC at the time of booking and on approaching station on the 21st we visited the Collectors office to get the confirmation of our Coach and seat numbers. The Collector wrote on the ticket providing the coach number as SE II and seat numbers as 7, 8, 15 and 16.
The train Jagannath Express was late and came to the platform at around 11.05 pm. We ran helter and skelter but could not find the coach SE II written on any of the coaches nor did the computer signs which glows the coach number reflected any coach number adjacent to the train. I asked one of the Railway police to guide us and he was in a hurry to brush me off and said that SE is II is probably S 2 and I might as well get going in that coach. Traveling with elders who cant move as swiftly as us we had no other option to board a coach. Fellow traveler helped us to board with our elderly aunts and offered his seat to my aunts while I left to search for the T.T. I found him and if I am not wrong his name is Mr. S.C. Mishra. The T.T. told me that he cannot exactly say where the extra coach is and I might as well go searching for the extra bogy in descending order. I told him that if I cant reach the specified bogy if the door is closed can he help us in getting on the right coach? To which he replied that we can do so in the next stop but refused any assistance even after telling him that we have two elderly people with us. Thankfully another fellow passenger helped us to locate our seat. He too told us that he was equally puzzled to locate his seat as nobody could help him.
My point is that people employed by railway and stationed at the railway stations should be friendly and helpful. That is integral to traveling and gives a huge impetus to travelers. I have an immense liking to wards Puri and would again come next year but as a lover of Puri it is my humble suggestion that please impress on the people who are related to tourism, that it should be customer friendly. I hope that I or any fellow passengers do not face what we faced.
Hoping your prompt action in the matter.
Thanking you in anticipation of your help.
Regards,
Sukanya Ghosh
Railways — tte misbehavior
I was traveling from kolkata to sambalpur trian no. 8005 dated 16th feb 2009.my reservation was confirmed from wl 1. I reached the station a bit late but any how i was able to catch the train. I was in sk2 and asked the TTE about my status .. That told me that I am not carrying the list very rudely. How I managed to come to my place I now. I asked him for the complaint book but he denied.I think he was drunk ... any how i managed to get a seat and slept. morning i realised that no one had bothered to come to check the ticket.. there type of anti social elements should be kicked out of the job.
Railways — misbehavior
sir,i m having a reservation in sleeper class but i m not getting a seat even to sit and the incharge of the ticket counter is not cancelling my ticket.
the ticket is from jhansi to allahabad,
coach S-2,
seat no. 57
and PNR NO.[protected].
you are requested to please see to it and take a serious action against it.
Yours faithfully,
P.K.Sharma
advocate
highcourt
allahabad
Indian Railways — Misbehavior by TTE
Complaint about the misbehavior of TTE - Mr. N.Devasundaram, Deputy CTA, ErodeI am a doctor practicing in Kochi. I had to travel by the Nagore Express from Ernakulam Jn. to Ottapalam on 29th. May 2010 for an emergency purpose. Since it was an emergency, I could not book my berth in advance. However, on suggestion from the Railway enquiry, I bought a regular ticket to Ottapalam and decided to try my luck of getting a berth with the TTE. I boarded the S2 coach and sat beside the Police constable who was the security in charge in the train. The constable reassured me that there were berths available and that I need not board the general unreserved coach. The train soon left the station and started moving at high speeds.
The TTE Mr. N. Devasundaram reported for his routine check whereupon I requested him to allot me a berth, if possible. He said it was not possible at all and that I should try my luck in the AC coach. He also added that I should leave the coach immediately. I walked up to the AC coach only to be told by the TTE there that there was no berth available in the AC coach too. I walked back and requested the TTE Mr. Devasundaram to somehow allot me a seat till Ottapalam. He retorted very rudely and asked me to go out of the compartment. I walked ahead and sat in one of the vacant seats in the S2 coach, waiting to alight when the train stopped next, to go to the unreserved compartment, as there is no connection of the rest of the compartments with the unreserved coaches. This was when the TTE approached me again. He was very rude. He asked me to go out of the coach. I asked him how I could get out of the coach when the train was moving. He did not have the patience to listen to me, but told me that I should not be seen next time he comes that way. I walked along the aisle and stayed close to the door to alight and get into the unreserved compartment when the train stops at the next station. Soon afterwards, the TTE came up again with a shower of abuses. He threatened to impose a fine on me... I asked him to fine me immediately. I produced my ticket and told him that I'm a person who obeys laws of the land that I was only happy to pay a fine as I had erred by entering a reserved coach without a reservation. He fined me. Now, I requested him to be a little more polite with passengers... he started abusing me... I asked him his name and designation when he flew up in a big rage and continued hurling abuses... and that he is willing to fight a case upto the Supreme court if I'm to face him legally. He asked me to get out of the apartment immediately. I told him that I'll take this case of misbehavior with the concerned authorities... I got out of the compartment at the next station and continued my journey in the unreserved compartment.
As a patriotic Indian, I feel depressed when I think of such arrogant public servants... It is a disgrace for the country as well as the organization to have such people on rolls... they should be taken to task and reprimanded for their improper behavior. I fervently hope some authority in the Indian Railway sees this posting and takes appropriate steps against this extremely arrogant railway employee Mr. N. Devasundaram, Deputy CTA, Erode.
Dr. Prasanth Pillai
[protected]@gmail.com
I suggest you to lodge a complaint at this site of Indian Railways (Ministry) and see what happens
http://pgportal.gov.in/Grievance.aspx
Thanks.
http://pgportal.gov.in/Grievance.aspx
Thanks.
Raise ur complaint here also
http://customercare.indianrailways.gov.in/criscm/common/complaint_registration.s...⇄
http://customercare.indianrailways.gov.in/criscm/common/complaint_registration.s...⇄
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Indian Railways — misbehave by TTE
I was travelling on 16/12/08 by train no. 5609 in ac 2 tier from Katihar to Muzaffarpur, seat no. 37.TTE had misbehaved with me when Bihpur station was passing by due to seat problem, he shauted very badly and tried to hit me. Being a railway official...he must has some manners...
I request to railway official to take necessary action against him.