Eureka Forbes — Worst AMC service

Address:Karnataka

Hi,
I have taken an AMC for 3 years in the month of Jan 2013. As per the AMC Eureka Forbes Engineer needs to perform a service of my water purifier twice in the year.
So as per this AMC I was supposed to get my water purifier serviced in the month of June and this is still not done. I am fed up calling your call centere with no proper
response. I have already logged a complaint numbered 72549077, to which no body has visited my place. If I donot receive any resonse , I have no other option
other than taking this to consumer court. Please respond to my mobile number for details.

Thanks and regards,
Raghavendra Prasad B O
[protected]
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Eureka Forbes — Worst Service of Eureka Forbes

Hi All,
I purchased Auqa guard Integra-7 on 18-Jul-09, Receipt no-026366, Cus Id-[protected].
After installing the aqua guard, the water pressure in kicthen becomes very slow and can not work at all.
It is due to connector that connects the kitchen tap and aqua guard pipes. I lodge several complains to fix the issue. But now it its more than a month and no body came to fix it.
Also till now it is more than month, I did not get the invoice.
I called several times to call center, local area Service manager. Every time I was told that tomorrow the technician will come and fix it, also would receive the invoice tomorrow. But never came.
Please do not buy aqua guard at any cost. The service is worst ever I have seen.
Please let me know what shall I do now.
How can I get back my money. I do not want the aqua guard any more.

Thanks,
Pranjal
Nagawarpalya,
C, V.Raman Nagar
Bangalore-93

Eureka Forbes — 7 months old 25 times attendant

I.D NO[protected]&LATEST COMPLAINT NO [protected] OF PROTECT PLUS MODEL OF EUREKAFORBES.Plenty times attendant by serviced,but not satisfied.To take severe action for consumer help.
Dear raghu_gemini,

Please accept our apologies for the delay.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues. We have made a note of your contact details. Our executive will fix an appointment at your convenience and resolve the issue at the earliest.

You can also write to us at [protected]@eurekaforbes.com.

Regards
Eureka Forbes Team

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