[Resolved] Hathway Broadband Services — Billing and disconnection fault | |
I am Manoj I had taken Hathway 128kbps quaterly plan in january by giving 1200 and at that point of time sales person told me that I can renew the plan and didnt tell me that after 3 months my monthly charge would be 500 rupees. After completion of three months nobody intimated me that my plan is over and I should renew it or charges would be extra. Now in the month of may they are telling me that my outstading bill is more that 1000. and even I didnt receive the bills every month. Fine I was ready to pay it I mailed them to disconnect the connection and come to my place to collect the bill I even called the customer care. But no body came. after that I shifted to new place and they are calling me and saying me to pay the bill the point of time when I had money I asked them to come nobody came Now I dont have money. Can Anyone suggest me What can I do with this I have proof of mail which I had sent to them. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
5 Comments | |
Comments
please give me update every month billing amount on my mail address
even i am facing same problem now.
they just say your complaint is forwrded to the engineers and will be resolved soon but weeks have passed no but the problem still persists.
they just say your complaint is forwrded to the engineers and will be resolved soon but weeks have passed no but the problem still persists.
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i want to know about my billing detail update on my mail address.
my account no 422472.
with regard
s.m.ishaque