[Resolved]  Hathway - Cable TV Set Top Box — NOT working since 2 months - no free replacement & also took away the faulty set top box

My Hathway SET TOP BOX is not working since 2 months. The local cable operator took away saying the same shall be replaced free of cost.. Till date there is no response & they too are blaming the HATHWAY company that ... they are not responding...
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Aug 14, 2020
Complaint marked as Resolved 
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Hathway — No response to my requirement of set top box

First, there is no option available in their website for lodging complaints. No email ID given. That itself means that they are customer un-freindly...

I have been requesting their local dealer for set top box, they do not seem to be interested. No idea whom to approach...
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i am kishor adhikari stay in thane distict . Before 8 month i have purchase set up box. and reason behind purchase of this set up box that there is channel no 884 international channel name is nepal 1 tv was activated . From ur side after 2 month this channel diactivated.

i request to u that we r from nepal but in ur service there is no any nepali channel so plz activate this channel as soon as posible. i am not telling that ur service is bad but instead of other channel we want nepal 1 tv so plz activate this channel . I waiting for ur reply as soon as posible . i hope that u can understand my feeling or requirement and reply to me on my contact which is mention below .


My contact detail is EmailID kishor.b.[protected]@gmail.com
mob no. [protected]
i would like to hear quality music videos like that of anil singh and of sabin rai and so on.the songs you play are not so good at all.In comparision to other channels yours songs are not so good.plz provide us with good songs.

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