[Resolved]  Idea Cellular Prepaid — deduction of money without customers knowledge

Address: Pune, Maharashtra

dear sir,

1. I have tried to register a complaint against idea cellular service, but the customer care is not registering it.
2.From last two month(March and April, 2010), Idea cellular service is deducting money for the sms packs which I never activeted. When I tried to complaint, customer care is not registering it.
3. When I told the person from customer care, I would like to talk to senior executive, that person has dropped the call.
4. Please help me to refund the deducted money.
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Aug 26, 2016
Complaint marked as Resolved 
Verified Support
Apr 30, 2012
Idea Cellular Customer Care's response
Dear Sir,

We wish to inform you that the matter is currently being follow up and we will revert to you at the earliest.

Regards,
Ideacellular
Verified Support
May 07, 2012
Idea Cellular Customer Care's response
Dear Sir,

We tried to call you but the contact could not be established. Kindly confirm your alternate contact number so that the concern can be resolved to the best of your satisfaction.

Regards,
Ideacellular
 
464 Comments

Comments

Dear Sir,

SUBJECT: Fraudulant deduction of Rs. 30.00 per month from my pre-paid mobole - [protected]

I am having a prepaid Mobile Connection - [protected] - of IDEA Cellular Co.. It is surprised that a sum of Rs. 30.00 (Ruppees Thirty only) are being deducted per month for *Shanaz Hussain Hair Care Tips* with out my concent and even without prier intimation. This is a fraudulant and clearly a cheating perpormane of IDEA Cellular Co.

Kindly help me to get rid of it and the IDEA Cellular Co may kindly also be requested to issue a receipt for a deductions.

Hopping for early result

Thanking you,

Yours sincerely

(B.P. MAHAUR)
Mob: [protected]
E-Mail: [protected]@gmail.com.

Idea Prepaid — without information they activate caller tune n deduct money

WITHOUT INFORMATION THEY ACTIVATE DIALER TONE AND DIDUCT MONEY,I TRIDE MANY TIMES ON THERE COUSTMER CARE BUT THEY NEVER RESPOND
Respected Sir/Madam,
Today I made a customer call @4444 nearly @7.00 PM evening. "Mr. Milind Morey" a customer executive reply my query about "Unwanted Call". But he spoke to me in bad manner rather than solving my query. And ask me such a stupid question. So I "NILESH AWARE" put a complaint at IDEA CELLULAR Ltd. MAHARASHTRA & GOA CIRCLE. U can hear recording of my call. My IDEA cell no. is +91-[protected].
So pls look after to my complaint and reply me positive soon. Thank U!

Yours Customer,
NILESH AWARE
+91-[protected]
respected sir,
last week my idea sim card is damaged.
my idea number is [protected]
so I want to buy a new sim wthout changing my number.
so please tell me the what is the process about that on my temporary number [protected] or send the detail mail on my e mail address.
thank you
my number is [protected]
sir,
sim card registration failed please my number is regularly
my alternet number is [protected]

thank you
lalit kumar sharma
Dear Sir,


Mobile No [protected]

Please send me Detail of Call timing with No Name and Address 10-11-09 to 12-11-09



Thanks
Mohd Naved.
sir if i register my idea number in free sms websites like 160by2, way2sms.com, the register is not complite...
I am having cell no [protected]. some how a service telling me cogetion on roads of ncr has started and i am getting sms every now and then.will you kindly stip thi or else advise me of action to be taken.

thanks

ankush

Idea Prepaid — deduction money without confirmation

My balance last night approx Rs. 250.00 and in morning I found Balance rs. 1.06 without any call any gprs any downloading and gprs not activtated in my phone I call to customer care but response they told to call on 53555 but no responce there
the process of talk to customer care executiv is too much long and it is the loss of valuable time
and pls start night chat free plan other wise i will defuse the idea number
my number is [protected]...i'm not getting proper dailertone which i want ...if i call to idea its not giving proper answer ...how can i get my favorite dailertone...! i wish can u help
Incoming/Outgoing calls barred
I had purchased the idea sim card on 14th November 2009 and provided the full documents to the dealer . Even then my number was disconnected on 22nd November 2009, . when I called the customer care they told me that they have not received the documents .

I the called to the Idea cellular that is in Malur but they told me that they have sent the documents . I had again given my complete documents to them on the same day, but till date despite repeated callings done to the customer care and the Idea cellular my number still has not been activated.

This is a complete negligence on the behalf of company professionals as they just distribute the sim cards and the give franchisee to the dealers which are totally in efficient and careless in their work .

your requesting you to activate my nos [protected] & [protected].

otherwise,
I will never buy any product of Idea cellular from now onwards.
Dear Sir/Madam

Kindly dactivate all the services of mobile no.[protected] with immidiate effect i will be highly obliged

Thanks & Regards

C.S Pandey
Dear Sir
Myself Dines mule My Idea Prepaid No [protected] . i want the details of my Incoming & outgoing Call From Period of 01/08/2009 To 30/10/2009 . so PLz send me the Details of My calls .
Its highely Obgile to me . plz do the needful

Regards,
Dinesh Mule
[protected]
For your information all these mobile companies aree beggar, so they are deducting 1 rs, 2rs ...sometime 20 50.
my number is not acctivad
deducting 1Rs without any reasons
My number is temporary not in serivce by idea because of identity proof, however i have submitted 3 times.
My number is [protected]
Respected sir,
kindly provide me call history of mention cell no. it will be a great favour . number is [protected]
THIS IS A FROUD COMPANY & BAD SERVICE PROVIDER. THIS COMPANY ARE CHEETER

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