[Resolved]  IDFC Infrastructure Bonds — Non-Receipt of Intimation Letter / Proof of Investment Letter

Sir/Madam,

This complaint is against IDFC and their transfer agents Karvy Computershare.

On October 16, 2010, I had applied for IDFC Infra Bonds - Application Number[protected] for Rs. 20,000/- through my Demat Account with Kotak Securities and I have been allotted 4 Bonds (2 from Series 3 and 2 from Series 4).

However, it has been more than two months and I have not yet received the any kind of intimation letter / physical certificate / or any other kind of statement for the bonds which I can produce to claim the tax benefit. I have been contacting IDFC and Karvy for 1 month now and I am sending them many emails but there is no response.

Following are the details of my application:

Application Number : 5 2453721
Name of the Applicant : Rahool Jain
Address : Old No.7 Rotler Street,
2nd Floor (Backside),
Choolai (Near Doveton HotChips),
Chennai - 600112.
Bank Details : Check No. 713508 Dated Oct 16, 2010 from Citibank Hyd.
Demat A/C Details : Kotak Securities Ltd.
DP ID - IN 300214
Beneficiary A/C Number[protected]

I request you to address this issue.

Thanking You,
Rahool Jain
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Aug 13, 2020
Complaint marked as Resolved 
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Hi Rahool,

I agree with you, even I am facing same problem. I have purchases IDFC bonds from HDFC Securities.
Hi Rahool,

Same case with me. I have applie for Rs 20000 through ICICI Direct and its been 3 months but no statement or certificate. My company would not accept demat screen print out for a proof. So there is no way I am getting the tax benefit. So it is absolute waste.

Vijay
Dont apply through online.As investors are applying for tax benefit it is advised always to apply by application hardcopy .Online remittance and applying for issues may be good and easy in the perspective of time and other data entry mistakes usually commits by the registrar.
But one can try with demat account statement which is the proof that you have got allotted the Bonds.The salary disbursing officer may have to get satisfied with this statement as there is no physical holding.
It is the pathetic and inefficient way of handling the IDFC Infra Bonds Issue by the Registrara of the Issue M/s. Karvy Computer share Pvt. Ltd.Many of my friends who are applied by using hard copy of application form with required documents for issuance of Bond in Physical form havent received their Bond certificate yet.Instead of sending the Bond, they were asked to submit again the documents required to the registrars.What pity it is to asking again and again to submit the documents.All have submitted the documents along with the application forms which was checked and accepted by the collecting bankers authorised by IDFC.After checking the documents are intact they were acknowledged the receipt with date stamp.Again th so called registrars/IDFC is putting the poor investors in uncomfortable situation by taking the undue advantage of invested money is got held at the company's end.I request the company to lookin to this bulk missing of the documents and compensate properly by crediting the postal expenditure/ courier charge to every clients who were asked to resubmit the documents.Further it is advised to change the registrars who is not capable of handling the after sales service with utmost customer care
pmv
Hi,

Thanks for your response. I am calling / sending mails to Karvy every day but they are completely ignorant about the plight of investors. I even doubt some one is even reading the mails or not. I am going to approach a consumer lawyer and explore the possibilities of filing a complaint against them.

Rahool Jain
Non-Receipt of Intimation Letter / Proof of Investment Letter
Sir/Madam,

This complaint is against IDFC and their transfer agents Karvy Computershare.

On October 18, 2010, I had applied for IDFC Infra Bonds - for Rs. 20, 000/- through on line with Kotak Securities.

However, it has been more than thtee months and I have not yet received the any kind of intimation letter / physical certificate / or any other kind of statement for the bonds which I can produce to claim the tax benefit. I have been contacting IDFC and Karvy but there is no response.

Following are the details of my application:
Applied online through Kotak Securities Ltd.
Name of the Applicant : NAVNEET SHARMA
Address : Kotak Mahindra Bank 1st floor
6, Vaishali enclave, Near Gulab Sweet
PITAMPURA - NEW DELHI -110088
Demat A/C Details : Kotak Mahindra Bank
DP ID - IN 10024348
email id - navneet.[protected]@kotak.com
I request you to address this issue.

Thanking You,
Navneet Sharma
Finally after the long delay I have received the letter of intimation from Karvy. Please send a mail to einward.[protected]@karvy.com to receive the proof.. this will be a long process.. it took me 1 month to receive the bonds..
Dear Sir,



With due respect this is to bring to your kind notice that I have invested to your IDFC Bond Rs- 20, 000.00 (Rupees Twenty Thousand Only) through HDFC Bank, (Cheque No- 586236, dated- 18.10.2010) Kalyani Branch, West Bengal .

My application no. is[protected].

But till date, after 2 Months I have not received any certificate or document from your end.



Hence you are requested to do the needful at the earliest, so that I can submit the document to my office for Income Tax benefit.



Thanking you,



With Best Regards,



Goutam Dey

C/o- Mr. Santi Ranjan Dey

51/N, Sasti Tala Lane, (Bagmore),

P.O- Kanchrapara,

D/T- 24 PGS ( North),

Pin- 743145,

Cell No.- [protected]
Hi,

I mailed [protected]@karvy.com and einward.[protected]@karvy.com requesting for the proof of Allotment.
Got the reply and Allotment Proof Document in 8 minutes. :)

May be you all want to write to [protected]@karvy.com and einward.[protected]@karvy.com.

Regards,
Goutam
I have just written to [protected]@karvy.com, einward.[protected]@karvy.com and the email ids mentioned on IDFC site i.e. [protected]@idfc.com & [protected]@karvy.com.

Let’s wait and see if I get a response as quickly as Goutam has.

My application no. 12100125 via HDFC securities (on-line banking).
I also need the document to submit to my office for Income Tax exemption under section 80CCF.

Regards,
Welwyn
I had exactly the same problem. Wrote to the above mentioned email IDs and got a reply with the allotment notice in 20 mins.
Similar to Goutam, I received a reply with the document attached via email in 30 min form Ansar Basha.

I am pleased with the responce level at Karvy. Only need to get the right ids involved i.e. [protected]@karvy.com and einward.[protected]@karvy.com

Regards,
Welwyn

ICICIdirect and Karvy Computershare Pvt. Ltd. — Non-receipt of IDFC Bonds

I had appilied for 4 bonds of IDFC amounting to Rs.20000/- online through ICICIdirect.com in Oct 2010. Till date I have neither received any intimation thru e-mail or hard copy of the bonds for my records.
I am completely in the dark about the status of my money. Somebody at ICICIdirect or Karvy needs to help me out.

Regards

Rakesh Puri

Karvy computershare Pvt Ltd — Non Issue of Physical bonds of IDFC

I had applied for bonds of IDFC Ltd through my bank HDFC Gurunath Sankul Branch and I was intimated by IDFC by their letter dated12th Nov 10 that I have beeen allotted 4 bonds vide my Application no.61609663 of Rs 5000/- each and the same has been kept in an escrow account as I had not submitted my demat account details.My bank HDFC and myself have sent repeated mails stating that I do not have a demat account and hence physical bonds be issued. On talking to phone number[protected] I was asked to write in explaining the same alongwith a self attested pan card xerox which was sent through my bank. I had also submitted a cancelled cheque alongwith my application as I do not have a demat account.
I and my bank keep getting the same message asking for demat details even though it has been intimated that I dont have a demat account.
Karvy Computershare Pvt Ltd may be a big company which deals in crores of public money but do they employ deaf or blind people deliberately to overlook such cases even though they are being written to and mailed about one statement THAT I DO NOT HAVE A DEMAT ACCOUNT AND ISSUE PHYSICAL BONDS.

My DP ID........ 069300

My Client ID.... [protected]

My Application No..61609663
With due respect this is to bring your kind notice I have invested to your IDFC Bond Tr. 2 Rs.20000 through HDFC Bank branch sector 08 Karnal.through My application no.41494113.I yet not received . Hence you are requested to do the needful at the earliest. So that I can submit the document to my office for income tax banefit .UMA KHURANA 828/7 URBAN ESTATE KARNAL (132001)
Dear Sir,

With due respect this is to bring to your kind notice that I have invested to your IDFC Infra Bond-2, Rs- 20, 000.00 (Rupees Twenty Thousand Only) through HDFC Bank,

My application no. is[protected]. Ref. no.-1151090 & Folio no.-IDB0349293. and RL NO -20775.

But till date, after 2 Months I have not received any Bond certificate or document from your end.
So pl. send hard copy bond certificate by address.

Thanking you,
With Best Regards,

SACHINANDAN DAS ADHIKARY
QTR. NO. B-4149,
REFINERY TOWNSHIP
INDIAN OIL CORP, LTD.
PANIPAT-132140
HARYANA.
Even I am facing lot of issues. Everyday Karvy is coming up with some excuses. I have now written a mail to Aansarm let me see how it works for me.
Hi,

I give with IDFC investment and Karvy response.
How to withdraw invested money from IDFC?
What are the deduction and penalties?

Thanks for one who replay,
Nataraj
I have applied for IDFC bonds in physical form along with my husband Mr Arvind Laxman Sontakke whose bond certificate has since received .But my certficate is not yet received .Details of my application is as under

Name Asha Arvind Sontakke
Appl No 2/2587915
No of Bonds -4-
Ch no 463132 drawn on CBI J B Nagar Br for Rs 20000.00
Date of receipt of acknowledgement 21.03.2011 by HDFC Bank CMS Dept Fort Mumbai
My Email Id [protected]@gmail.com
Mob No [protected]
SIR
I HAVE NOT RECEIVED INTEREST OF THIS YEAR
MY PORTFOLIO IS AS UNDER
SUNITA SACHDEVA
SS CORPORATE SECURITIES LTD.
DP-ID-IN 303108
AC NO 10027183
BANK STATE BANK OF BIKANER AND JAIPUR

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