Indian Oil Corporation [IOC] Complaints & Reviews

Citibank Indian Oil Credit Card — about statement

the credit card statement which is sent to my mail id is incorrect.plz send me details statement of my purchase to my home address.

Indian Oil — non receipt of account statement

I have not received Account statements for the following folio nos.
Folio No.[protected] UTI YIELD FUND DIVIDENT OPTION-PAYOUT
Folio No.[protected] UTI YIELD FUND DIVIDENT OPTION-Re-investment

Citibank Indian Oil Credit Card — non receipt of statement

the bank used to send details of transactions,payments,dues & turbo points on my credit card by post. for the last few months i get sms only showing total payable amount.i want the bank to continue previous arrangement at the earliest.A.K.Tiwari

Yes, it is absolutaly right that Indane gas service veryyyy wrost. Also the agency available in Saroor Nagar, Green Hills Colony, same things happens with this agency. If we try to call on their given landline number, these numbers are always engaged all time or no any responce. Request to Govt., please take appropiate action on this subject. Customers are suffering with this issues from long back. Now some strict action expect.

Dear sir,

we are the customers to indane gas
and our gas agency name is GURUDATTA located in kothapet greenhiss colony, they are giving phone numbers but those phone does not work and the working staff in that agency keep the phones in engage or those phones donot respond
if you want you can enquire in that area

My Name is M. vijaya Lakshmi, My Gas service number is 19854 with the name of M. Lakshmi Narasamma.
Please consider my booking and supply my cylender immediately.


Thanking you
M. Vijayalakshmi
Moblle No: [protected]

I am the customer of Indane Gas our Gas Agency name is GURUDATTA AGENCY, Greenhills colony, L.B.Nagar since long back we are getting problem for Gas booking every time they are providing phone numbers all the numbers are busy morning to evening last one week we are not able to book the gas through phone.

My consumer number is : 36858 with the name of Mr.P.Sai baba

Please consider my booking and supply the gas immediately.

Thanking you
P.Sai baba
Cell No: [protected]

Gurudatta Gas Agency — Worst Customer Service

Hi Sir/Mam,
I am one of the customers of Indane Gas Agency and the gas agency name is GURUDATTA located in KOTHAPET,GREEN HILLS COLONY. The phone numbers provided by them do not work or they put the phones engaged all the time because I have been trying their phone numbers from past one hour but didn't get through to book the gas cylinder and this is not the first time it happened many times.The staff is not courteous at all and when you ask them any questions they do not care to give an answer. I do not understand why they offer phone bookings when they cant answer the phones in the first place. Every time I have to go all the way to the agency to book the gas cylinder.
It is very ironic to see that after so many complaints against this particular agency still there is no action being taken and if taken why there is no improvement in the way things carried at this location. Please consider my complaint as well as other complaints for this location and take the necessary action.

Cust ID : 4656
Phone Number: 24040325

I too faced same problem, no reply from the Agency even when i visit to there office same treat.

Very poor customer service and phone services are vey bad. Rude employee Behaviour

Extremely bad service by Gurudatta Gas Agency. When there is no response to the customers, it means that they are selling the gas cyllinders illegally to some other people with higher rate by which there is grave loss to the customers as well as the government.

Also there is fault in the online booking system. Even if we get the booking number via online booking, we need to book the cyllinder mannually as the online booking is just fraud and abuse.

If any lawer is reading this message, please send legal notice to the agency after validating all the complaints given by us, so that the appropriate person attend the court of law.

Please take necessary steps.

Since long time they are maintaining same kind of worst service to the customer...I think they will not change...Please take serious action...OR ..Atlease make them to keep the phone lines available to the consumers...

Thanks
Lakshmi

dear sir


likej in gas at H No. 1-7-127 Rd no. 16 Chaitanyapuri, dilsukhnagar, hyderabad

kindly solve the problem plz...



Gas no.429418
vangala.srinath
[protected]
[protected]

sir service is very worst .we r suffering without cyilinder my consumer no is 7008 plz provide cylinder . i kindly request

Yes, it is absolutaly right that services of Gurudatta Gas Services, located at Kothapet is dam worst. I don't know for whom they are running the agency. When we try to call on their given landline numbers, these numbers are no response or always engaged all the time.Request the Authority to take appropiate action on this subject. Customers are suffering with this issues since long. Now some strict action is expected on the issue or please cancel the dealership license to them. He is stupid agent.

Rajesh
Kothapet

Yes its absolutely correct

Many o[censored]s are facing the same problem

Pls do take the necessary action towards this

Worst service by Gurudatta Gas Agency, HYDERABAD near kothapeta. I have booked a cylinder for refilling before two weeks, still I didn't get it and they are not receiving calls. Worst service by indane gas agency.


BANDARU RAMESH

Cheating by Petrol pumps in Delhi.

An incident happened with me on 12th March, 2010. I was on my way to Nizamuddin Railway Station and my car's Petrol level was very low and I went to Aman Fill Point, National Highway, Mayur Vihar Phase II an Indian Oil Petrol outlet, to fill the tank of my car. Many of my friends told me earlier also that Aman Fill Point cheats customers regularly by giving less petrol than they pay. Since I had no other option, I had to go to this petrol pump for the first time. It was around 0745 hrs. and no other vehicle was in the pump.

I gave Rs. 1000/- and asked them to fill the tank. I made sure that it is 0.00 on the machine. I fixed my eyes on the machine, as I was cautioned by many of my friends about this pump. When the meter showed around Rs.360/- one person came to clean up the car with a bucket and a mop in hand and told me to roll up the windows. As I started rolling up the windows and diverted my attention, the person filling the tank stopped the machine. When I looked up, Rs.1, 000/- was shown on the meter. I was surprised to see this, as 5 seconds ago, I have seen Rs.365/- on the meter and within a span of seconds, it shows Rs.1000/-.

I was not in a mood to argue or make a complaint, as I was getting late for reaching railway station. So I drove away in a suspicious mood. Normally, whenever I fill my tank Rs.1000/- the needle in the fuel meter reaches almost 85% full. (Wagon R has a fuel tank capacity of more than 30 litres- for Rs.1000/- we should get 21-odd litres of petrol). But this time the needle remained below the half way mark. I spoke this matter to my fellow passengers and my sister-in-Law, who was sitting in the back seat noticed that when I was busy rolling up windows of the car, the needle reached Rs.430/- and the attendant stopped filling and manually fed Rs.1000/- on the machine, which was shown after filling the tank. She was not aware much about these things and did not smell anything unusual about it. Hence she did not caution me at that time.

Two hours later, when I was passing through that way, I went to the petrol pump and met the supervisor and narrated him the entire story. He led me to the Manager of the pump and I again narrated the entire story to him too. I gave him my visiting card also. He told me to come to the petrol pump the next day and told his supervisor not to relieve the night duty attendants till I come to the petrol pump to identify the culprit. He was not at all apologetic and through his body language I was sure that this malpractice is being done with his knowledge only. He was not at all appeared to be sincere in his behavior. I told him I am not remembering

anybody's face to identify, he was laughing at me that I don't have any proof to support my allegation. I understand he was arranging an identification parade only for an eye-wash.

I went back to my office and I did not go for the identification parade. If he was sincere in stopping the malpractice, he would have definitely contacted me, as he was having my visiting card with him, where all my contact details are mentioned.

I understand that they are providing this extra service of cleaning the windows of customers is only to divert the attention and this is being done with the full knowledge of the management. When I spoke this matter to many of my friends, they also told me that many of them also experience same cheating from the very same petrol pump.


James Kurian

Indian Oil Corpn. / LPG — Refused to take booking of LPG

Dear Sir/Madam,

I would like to inform you that one of my relatives Ms. Sumita Kar, C/o, Late Sudhir Ranjan Kar, 193A, Raibahadur Road, P.O. Behala, Kolkata-34 (Consumer No.21733) sent three letters dated 24th February, 17th April & 27th May, 2009 to your Kolkata & Delhi Offices against your Dealer M/s. Flame Craft, 538, Block No.'N', New Alipore, Kolkata-53 (Code No.[protected] who have been refusing to take booking LPG from her without showing any reason for more than six months for which she has not been getting any LPG from them. Not only they are refusing to take booking LPG but also harass and misbehave with the consumers time and again.

I regret to state that against the above three letters neither she has received any reply nor any action from anybody's end even now. She has been facing difficulties for not getting the LPG for the last six months.

I hope that as soon as you receive this message, you will look into this matter very seriously and advise the concerned officers to take drastic action against the aforesaid dealer so that my grievance can be redressed immediately and may get the LPG from them without any further delay.

Thanking you,

Yours faithfully,

(DILIP KUMAR DEB)

Sir, The 23rd.August.09
I am a domestic gas consumer No. 6785 with J.K.Gas Service. 79/16B, A.J.C.Bose Road, KOl-700 014
Previously when we were booking with J.K.Gas telephone no. we used to get refill in time.But a few months
back we were given a Call Centre no. 23480697 where we are getting trouble. I have booked my refilling on
14-08-09 vide booking no 487 but not get supply till date. Secondly, whenever I ring the no. for any query it
says "not responding"
Sir, we are having our Ramzan started so please look into the matter for early delivery.
Thanks
Abdur Razzaque
Sr.Cashier E.Rly
Kolkata.