[Resolved]  Indian Railways — allotment of railway berths to ladies and senior citizens

Address:Andhra Pradesh

I am aged 47 years and underwent knee surgery.
my mother is aged 70 years and a patient who is unable to walk .
when ever I book train tickets , inspite of repeated requests no lower berth is provided which is making our train journey
a painful experience every time we travel by train. ultimately it is the co-passengers who are some times helping us by exchange of berths.
many times railway department announced that if the age of the passenger is above 45 naturally system will provide lower berth with out any specific request. but it is not in practice.
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Aug 13, 2020
Complaint marked as Resolved 
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Indian Citizen — berth allotment

I booked Eticket on 27/12/2011 by garibrath from yeswantpur to secendrabad vide pnr no[protected] for self and wife.Before booking i checked therewere 369 berths available.I requested for lower and middle but was allotted both middle without considering my age. i am 69yr old .when sufficient berths are available why not the software be developed in such a way the prefered berths should be allotted cosidering the age and the gender.
RKRISHNAN
Seniorcitizen
mob no [protected]
tel no 23650268

Indian Citizen — noreply for the complaint lodged on 31/12/2011

I have sent complaint on 31/12/2011 to you and I am yet get areply .pl let mode of reply iwill receive.I checked email inbox and spam but not recd any reply.Same from southwesternrly for the coplaint sent on 01/01/2012.pl.reply
Yes i agree with the bove comment fully as i have been a victim many a times.

Even now, despite being a senior citizen above 60 years and requsting for lower berths, they have alloted MB and UB and the same is the case in both onward and return journey

Can the booking clerk see this and act according to the age God only knows Since wh en we board the train and request the co passengers they sometimes oblige but most of the time refuse as this is causing a lot of disturbance and mental agony for us

What is the purpose of asking for age and not alloting the berths accordingly

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