Indian Railways Complaints & Reviews

Date: 14.1.2012

To,
The General Manager
Western Railway
Baroda Division
Baroda

Sub.: Insufficient checking

Dear Sir,
I the under signed Ismail Bharuchi Regular First Class Pass Holder commuting daily from Kosad – Surat – Kosad in Umergaon - Baroda bound Memu Train which departing at 5.45 p.m. daily from Surat
In this first class coach uncivilized communes of second class such like bootleggers pick picketers and like wise making too much trouble.
Many times we First Class pass holders get no place to seat and when request to those culprits they angers and show their muscle power.
Some time we have to call guard to get seats, hence I on behalf of first class communes request you to look in to the matter arranging safety and starting checking from Surat station or Utran station with the hope than only all these notorious nuisances will stop.
Awaiting of your prompt action
I remain,
Sincerely yours,


Ismail Bharuchi
Kosad, Dist. Surat
Mo:[protected]

Indian Railways — BED ROLE

I frequently travel between Dhanbad - Kolkata and Dhanbad - Rachi by rail in A.C sleeper coaches. It is observed that A.C. coach attendented are relucted to provide bed role (i.e.bed sheet, blanket, pillow etc). to pessager in such short distance. As if passenger of short distance are travelling at free of cost. Every time either I have to request them 3-4 times or verbal complain to TTE then only bed role will be provided. if any body keep quite then he will never get bed role. This type of incidence not only take place common expess train but also train like Rajdhani Express.

Please do the needful at the earliest so that our rail journey become more comfortable.

sir,

very sorry, please read my amendment in my complaint as under :

Today (27/11/2011), I have booked an online transaction to purchase a ticket bearing Transaction ID: [protected] for Sleeper class in Train No.11020 Train Name - Konark Express from Berhampur (BAM) to Secunderabad (SC) boarding at Berhampur on 15/01/2012 for my wife Mrs.Nirmala Maharana aged-37 years. But unfortunately after the payment was made through SBI(ATM & Debit Card) ( for which I have received a SMS from SBI for transaction and deducted from my Saving Accounts for a sum of Rs.352/- only) payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankrespon...⇄ displayed in my Computer Screen without giving me the confirmation of the payment and also the required ticket is not generated. But as per the SMS received from SBI the transaction has been made from my Saving Account.

It is therefore, you are requested to either the ticket may be confirmed at your end or a sum of Rs.352/- refund to my Saving Account immediately please.

In this regards your kind co-operation will highly regretted.

Thanking you sir.
Mr. P.C. Maharana
GC CRPF Rangareddy
Post : Hakimpet, Secunderabad-500 078.
Email ID : [protected]@yahoo.com
[protected]@gmail.com
Mobile No. [protected].

TDR Details
Reason For TDR: Train Late More Than Three Hou
rs and Passenger Not Travelled
. TDR Status: Forwarded To Railway Reference No: ekt[protected]
TDR Zone: SER TDR Filing Date: 03-Jan-2013
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00

Today i.e on 24.11.2012 I am getting "unable to retrieve due to communication failure"...This is really bad from the irctc services. This problem was rectified since yesterday till now.

I travelled by 1097 Ernakulam Express from Pune to Kanhangad on the 13th of February.
The reservation of ticket is:Transaction id: [protected] PNR No.[protected]
Class 3A Passengers: Anant Raman S 72/M Mrs Rajan A F/67

When I boarded the train at Pune station, I was not comfortable with the atmosphere in the 3A coach. The TTE arrived and I told him of the problem. He asked whether I would like to be upgraded to 2A and that there were two side berths only. I was agreeable to the upgradation. He marked berths 47 and 48 in A1 coach and asked me to proceed there. All this happened at 11.30 pm, close to midnight.

At about 11.45 pm, the TTE came and asked for Rs.1500. I was shocked and surprised because I thought it was a normal upgradation to vacant seats in 2A. Nevertheless, it was not prepared for an argument at midnight and I was too tired and sleepy. I gave him the money.

He came back ten minutes later and gave me a receipt and told me that he will give me the balance. Then he did not come. Next morning I found a new TTE and I was told that there was change of duty at Miraj at about 5 in the morning. There disappeared my balance money!

Now comes to the calculation part. The TTE had calculated difference in fare and excess fare etc and had given receipt for Rs.900. I do not know how he came to such a figure. According to me:

Rs.1219 is the fare I had paid for the berths in 3A vide the above PNR [protected]
Rs. 900 is the excess collected from me vide receipt No.B620231 dated 13.2.2010 towards dif ference in fare
Rs.2119 is the total paid
Rs.1667 is the fare for the two o[censored]s in 2A according to the figure available in internet
Rs.452 is therefore the amount excess collected from me and so due to me from the Railways
Rs.600 is the amount due to me from the TTE

Is there any way I can get the above amounts? I

Ladies coach security — Ladies coach security

Hi ,

I will travel by train PINAKINI (Train No: 12711 -> 12712). In that train, for ladies coach there is no proper security. The Train starts from Vijayawada. From there to till Onglole only security gaurds are coming. There they are getting down. So, all gents are coming into that coach and Harasses ladies. Till Chennai, this is the situation. When train returns from Chennai to Vijayawada, that time also no security in ladies coaches.

So, please provide proper security.I hope that this problem will solve as soon as possible.

Thank You.

Dear Sir,

I am also facing the same problem in everyday in Trichy Railway Station, Where the complaint to be given ?

A Thilagaraj
Trichy
[protected]@yahoo.co.in

There is Very Very Very Loud Deafening Noise Pollution in Residential areas around near hebbal - kempapura, those working in night shift regularly lose their sleep due to such Deafening Noise Pollution throughout the day, Night shift working people sleep during day time but there is so much of Deafening Banging Noise pollution that sleep is regularly getting disturbed & Our Eardrums are getting Damaged. We Hardly get 4 to 5 hours Sleep due to the Deafening Noise Pollution, Losing Our Sleep We go to Work working entire night. There are quite a lot of people working in night shift here but regularly facing the same problem. I kindly request the residents associations in all these areas here to take a note of this nuisance.

Dear authorities,

I would like to bring to your attention the unbearable noise that trains produce while passing through Hebbal, Bangalore. They constantly and repeatedly blow their horns which clearly surpass the decibel level observed to maintain a good health. This is creating uncalled for stress levels in the community and it's a health hazard.

Would you please instruct the drivers to stop this insanity?

Thank you.

This is to bring to notice to the concerned railway officers, about the noise pollution every train contributes, which is really disgusting and unbearable. Most of The trains are so noisy and on top of it the drivers just honk repeatedly which is unnecessary. Barricades should be put by the side of tracks in the city limits and see that people do not take short cuts on these tracks. If they do so it is at their risk and trains need not bother about that and keep honking, disturbing the lives of many . Instructions should be clear at crossings and at all stations. Passengers should be responsible to follow them. Instead of making the public aware of rules and regulations, railways are just adding to the noise pollution.. All railway drivers should be made aware of the noise pollution they are creating and ask them to move as silently as possible in the city limits and near stations. They should allow the public to follow rules and become responsible... Hope the noise will lessen as soon as possible and allow people to lead a peaceful life...

With due respect and humble submission, I want to make this request regarding the noise pollution made by unnecessary honking and alarm near the residential area of kolkata(Eastern railways-South section-Sealdah). I felt the problem before and now a days I'm feeling it daily, that yes, this is really a big problem for whole day long. My living place is near Motijhil lane(2nd Bridge), Kolkata-700015 and I am employee in a media company. Previously that area was a accident prone zone(2 years ago), but now due to some effective measures the number of accident has fallen to nil.Moreover people has become more sensible.But still they are honking loudly without consideing that anyone is crossing the line or not. This is creating an unnecessary sound pollution withing the residential area leading to disturbance of old & aged people, small kids who are studying at some etc. Moreover as the Sealdah(South) station is nearby and trains also donot ply very fast, then why are they honking so loudly creating an unlivelihood situation.
So, with lots of hope I am leaving this complaint and wishing for the Eastern Railways-Sealdah South section to mitigate this problem asap, so that we can stay calmly at our houses.

We need solution to this noisy problem. Indian Railway causes so much distress all over the country by honking all along its more than 65000 km rail routes. Can we not devise better ways to handle any safety concerns?

It's disturbing throughout the day. Please lower the volume of honking.

It's disturbing all the day. Please lower the volume of honking.

Indian railways is the worst service ever known. You people do not think of health concerns of indians. My house was a bit far from railway track when was a child then you indian railways doubled up lines i.E put another two lines and it's now close to my house. These ### drivers of indian railways blow horn repeatedly which is a serious health hazzard. The number of trains have increased and not to wonder, indian railways looking only for money, the number of goods trains are running more frequently and reason are the industrial companies like vedanta, bhushan who are growing up killing indians with disastrous pollution. To an addition this non sense indian railways producing so much noise pollution which is a health hazzard. Our dearest railway minister of india, please stop doing this insanity and advice your drivers to stop blowing unnecessary horn which is irritating and produces so much noise pollution. Have stayed in many eoropean countries and they absolutely make zero noise with thier trains and accidents are very rare where as in india, the railways slowly kill people staying from long near railway tracks with the noise pollution especially of blowing horn. Tell me is that required to continuously blow horn continuously?? in india railway accident are highest in world rather than any other countries. Railway minister of india stop killing people like this. Request you to advise / make legal rules and all necessary measures and steps to prevent this kind of noise pollution indian railways produce so much noise that even industries don't produce you indian railways you killing people you nonsense.
Mr. Railway minister, please have the dare to sleep in high noise, come to my house and sleep for one night, then you will know how much noise pollution indian railways is making. Request you to please reduce blowing horn that too your horns are a serious health hazzard, which clearly surpass the decibel level observed to maintain good healththis is creative on called for stress levels and a serious health hazard. If we face health hazard the railway minister you also face health hazard, understand. Would you please instruct the train drivers to reduce this going on so frequently and stop this insanity?? indian railways you do not even deserve a thank you because you are so rude. I request you to read this complaint and just do it.