[Resolved] Irctc — irctc website very slow during 08:00 to 08:30 AM

Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — irctc website very slow during 08:00 to 08:30 AM

R Rajesh Kumar Singh from Roha, Gujarat

Dear Sir, Let me first congratulate irctc for giving such an excellent services. I am a frequent traveler in rail and for me your services are simply superb. Now coming to my complain. Sir the website is very slow from 08:00 AM to 08:30 AM ie at the time of Tatkal booking daily. Sir, sometime we need to book Tatkal ticket from irctc sites but till the time the site opens all tatkal quota is finished. Why ??? ARE YOU TRYING TO HELP THE TRAVEL AGENTS, so that pubilic visits these travel agent and pay 200 to 300 Rs. extra for getting tatkal ticket. Please look into this matter so that the normal public using irctc are benifitted. Thanks and regards, Rajesh Kr. Singh, Patna. irctc user name - rajeshks4 Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Rajesh Kumar Singh

from Roha, Gujarat

Emcure- Gennova — Server is very slow during 08:00 am tatkal booking time.

Dear Sir,

Let me first congratulate irctc for giving such an excellent services. I am a frequent traveler in rail and for me your services are simply superb.

Now coming to my complain. Sir the website is very slow from 08:00 AM to 08:30 AM ie at the time of Tatkal booking daily. Sir, sometime we need to book Tatkal ticket from irctc sites but till the time the site opens all tatkal quota is finished. Why ???

ARE YOU TRYING TO HELP THE TRAVEL AGENTS, so that pubilic visits these travel agent and pay 200 to 300 Rs. extra for getting tatkal ticket.

Please look into this matter so that the normal public using irctc are benifitted.

Thanks and regards,

Rajesh Kr. Singh,
Patna.
irctc user name - rajeshks4

ssen123

from Delhi, Delhi

Sir,
This is a genuine complaint to be looked into by the Vigilance Section of Indian Railways as this is a malpractice that is thriving.

arun02Oct

I would suggest the concerned authorities to look into this matter with more seriousness. more people are depending upon on online booking. For tatkal booking, even the irctc home page is not opening. It opens after 8.30 am and making us to login by 8.45 and by that time all tatkal quota is finished. Increasing the IRCTC server numbers, server specifications would help people to book online tickets.