Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

DEAR SIR,
I HAD PURCHASED A TICKET ON E TICKET through the website of IRCTC.CO.IN WHICH HAS THE PNR NO[protected] TICKET WAS BOOKED IN THE NAME LOMESH .G.PAREKH, AND PURVI.L.PAREKH, 14/12/2008, BOOKED ON[protected].WHICH has the transaction no I [protected] AND THE TRAIN NO OF WHICH IS 6613, COIMBATORE EXPRESS .i WAS UNABLE TO BOARD THE TRAIN BECAUSE OF NON AVAILABILITY AND NO ROOM FOR TRAVEL (WL ).SO I HAD TO CANCEL THE TICKETS SO...

TDR Not yet refunded
I have filed a TDR on 18th Feb 09 and I haven’t received the payment so far. I have informed the same to IRCTC and I got nothing except appologies. The status is showing from 5 months as shown below.

PNR No: [protected]
Reason For TDR : Train route was diverted.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 18-Feb-2009
Refund...

sir.. I am sending my email details with IRCTC i have booked two ticked but get bill from my bank for three ticket and paid the same. while asking irctc customer care they ask me to send the photo copy
of my credit card i have send the same in same day. but i could not get refund till now. regarding this i have so many time contact over phone also but still no result. Few dates are given below of contacting over phone with IRCTC customer...

I was trying to book my ticket from http://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/planner.do?BV_SessionID=@@@@[protected].[protected]@@@@&BV_EngineID...⇄
& was getting a message saying "booking not permitted, Try some other train or class"
I started to book my ticket @ 8:00 am & i couldn't get that ticket till 8:15. now all tickets for that train have been sold....

Subject: Urgent, Duplicating of ticket issue [IRCTC #189285]


Respected Sir,
Myself Prashant Sharma (user id : ps28880) from Ahmedabad, Gujarat using your services since last two years.
I would like to comment that the services your are offering online of making tickets and also the
services of providing meals in train is fantastic and and one of the best of its kind.

But sir...

No booking of ticket despite of debit from account
Hi,
Today in the afternoon, ie on 2nd July 09, I tried to book an e ticket through IRCTC online services as per the detail as mentioned bellow

Name of Passanger - rajendra singh ( M 29)

Train No. 3008, Date of Journey 4th July 2009, Class SL,

Transection ID - [protected]

Status - Not Booked.

As per...

I send this mail as so0n as i get error . After 2 days IRCTC cancelled the ticket and refunded only 25% and none of my mistake they penalise me.

We need to take up jointly against IRCTC -Tatkal scheme . They literally cheat the consumers.

From: A.P. Arunachalam <[protected]@yahoo.com>
Subject: Re: Email From IRCTC
To: [protected]@irctc.co.in
Date: Tuesday, August 12, 2008, 1:43 PM
Hi,...

I had reservation on 11/6/09 by 2314 having PNR no.[protected] fron New Dehli to Sealdah. Due to certain emergent reason I deboarded the train at DGP. The same was informed to catering staff including manager in advance. I wanted at least one breakfast for my son before deboarding which was conveyed to the concerned staff but I was refused. I may be informed whether I was entitled to have my quota or not....

Sir/Madam

I booked a e-ticket on 01-apr-09. PNR No. of the ticket is [protected]. Journey date of the ticket is 20.04.09. I cancelled the ticket on 13.04.09. I received an e-mail from IRCTC citing refund of Rs. 2786/- to my account on 15.04.09 at 12.00 am. But when I checked my account the amount was not credited to my account. I contacted my banker SBI enquiring about the refunded money but they told no money received from...

Booked etickect to travel on 13 Feb 09 but unfortunately train missed by 5 minute.
Filed a TDR to calim refund.
Earlier status for TDR shown was Admin approved but now it is showing regret.
Reason provided for regret is travelled on tiket.
What identity used to verify the passenger who travelled on the same ticket for which I claimed TDR refund agaisnt reason Passenger not travelled?
Travelled by bus to...

during booking of the e-ticket of railway reservation from nagpur to to delhi for 16 august on 23 june but due to some tech. problem page has been expired and my money is debited from my account of state bank of india acc. no.[protected]. but ticket is not booked.plese refund my money....

Sir/Madam,
I don't know whether there would be any action taken on this plea of mine, but this is a genuine plea on behalf of me not getting confirmed ticket on 29 june 2009 trying to book it on 24 june 2009 .There were 48 available seats on the tatkal quota of the AC 3 tier when I booked my ticket.And when I finished booking there were 9 available . And even though there were tickets available I was handed over a waiting list...

Hi,

I have booked the ticket via IRCTC from Khammam to Kochin, And the train is delayed by more than 3 hrs (around 7hrs delay), with the reason I have requested irctc to file the TDR for refund of full amount.

And after waiting for so many months I have received information from IRCTC, there is refund of amount of rupees 1388 (which is near by half amount).

Please help me in getting the solution...

Hi,

While I was trying to book a Tatkal eTicket from Chennai to Tuticorin (for 23rd June 2009 travel) on 18th June 2009, I was getting compilation error displayed in the screen, because of which I tried booking tickets 5 times and the same error was thrown. I was thinking that booking has not been done since error was thrown in the confirmation page. In order to confirm this, I tried looking at my booking history where I was...

I was trying to book a tatkal ticket. IRCTC website says that Tatkal tickets can only be booked after 8 AM. So i logged on the site at 8 AM. When i searched my train it showed 81 seats available in tatkal quota. I made the payment quickly but after making the payment my ticket was listed in wailing list 116. This is beyond belief....

The tatkal scheme provided by railway was for the convenience of people who wants to get the ticket immediately and online reservation was added to it but whenever the tatkal scheme opens, i.e. the first day of the booking for the sixth day the irctc.co.in never opens and when it opens all the tatkal seats are always reserved. It's not a single day problem. The site never opens at 8am as provided in the railway rules and all the agents...

Logged in IRCTC #240185 and complaint Serial No- 527964)

Hi,

Today myself & wife with(PNR No : [protected]) missed the Seald Rajdhani Express as due reason of not receiving on time proper information for our reservation where it's departure time is 4.40 PM IST.

We have booked a Tatkal Reservation for 30-may-2009 trip, our ticket status was listed waiting (no-WL 28 & WL29) till 2pm...

Dear Sir,

I was trying to book a train ticket in TATKAL from Chennai to Mysore on 20th June 2009, the IRCTC site was showing page cannot be displayed error & due to my consceutive tries to the site i ended up booking 7 TATKAL tickets & at aroung 3:30 p.m on 18th june 2009, when i checked my e-mail i was surprised that the tickets have been booked & i immediately mailed IRCTC to cancel the 6 tickets & not to...

I want to cancele my e ticket which by booked through on line i.e. IRCTC. Now home page or any link of
IRCTC is cannot be displayed How I can cancele my ticket The details are below :

PNR [protected] Date of journey 20/06/09 From NDLS To CNB Class SL
PNR [protected] Date of journey 25/06/09 From NDLS To CNB Class 3A
PNR [protected] Date of journey 28/06/09 From NDLS To CNB Class A/c CC
PNR [protected]...

Money charged, ticket not provided

Hello,

On 18/06/2009 I have done an online transaction to purchase a ticket on Falaknuma Express (Train No. 2704) from Secunderabad to Howrah boarding on 16/07/2009 in my name Raihan Hazarika. Unfortunately after the payment was made through SBI ATM cum DEBIT card payment gateway, the error, "REDIRECT=https://www.irctc.co.in/cgi-bin/bv60.dll/irctc/booking/bankresponse.do?com.broadvision.session.new=Yes&"...