Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I m a user of ictct i have an account on irctc web site from a long time. i book many ticket without any problem. but from last a month on my account page booked ticket history, tds details etc. not shown by irctc. so i m confuse about this,

i want to show my booked ticket history etc. details...

This is regarding cancellation of ticket via irctc, irctc claiming money been refunded but till date the money havent credited into my pnb account, its been a month. Pnb call centre doent care to answre the quiries and blames the irctc. this is frustarting ....

During my last trip to Pune, I booked cab through IRCTC online services. I was told while booking I would receive SMS on cab details and chauffeur phone number. I requested for 11:45AM pick up from Pune air-port, since my flight was scheuduled arrival of 11:30AM. Even after landing till 12:30 I did not get any sms or call from any body.
Then I called IRCTC, it took nearly 10 minutes to make the customer service person to understand...

I have been using this service for years now, but today I have witnessed this much casual approach frmo IRCTC end, that I felt posting this complaint early ni the morning at 5:15 AM.
Earlier I had booked tickets at 5 in the morninig .Today i wanted to book tickets for[protected], so i logon to irctc at 4:58 AM .For 2 mins, site was showing me booking timings from 5 Am to 11:30 PM, but the moment server got back after 5 AM, at the time...

I am Nithya V working in pune.

I am hoping you will help me. I was cheated by someone.

Someone have booked railway ticket using my bank account (through my internet banking account)

I need to find that person. So i have sent a detailed mail to IRCTC about this. I called IRCTC delhi but they said it is not possible to find it.

My opinion is, that person should have booked the...

I would like to describe a difficulty in the e-ticket reservation. At sometimes the authorized agents misspell the name of the passengers in e-ticket, Tatkal. In such cases there is no possibility to change or correct the name of the passenger. Previously, a identity proof number had to be provided for e-ticket, with which we can atleast prove the correct passenger name though the passenger name is wrongly typed while booking the ticket....

sir,
i booked a ticket on 3rd june 2009 with a user name & password in the irctc websight. but today when i am trying to logging into this websight its mentioning my user name or password invalid. when i went through the forgot password option & gave the answer of the question i have selected its showing an incorrect answer alert.
i really need to access my acount having the same user namr & password....

The new scheme of tatkal tickets is doing no help in reservation of tickets for common person like me. First the tickets are sold within minutes after opening of tatkal 5 days earlier. What is point in keeping the scheme for five days if the tickets are going to be sold in just few hours? I wanted to book the tickets for Jodhpur to Pune for 9th of jun. But as soon as its 8 o'clock, the irctc site shows service unavailable due to traffic...

From: "nitin jain" <[protected]@yahoo.com>Add sender to ContactsTo: [protected]@irctc.co.in, [protected]@irctc.co.in, [protected]@irctc.co.inMessage contains attachmentsFw: Re: ***CANCELATION OF E-TICKET***.eml (9622KB)

--- On Mon, 25/5/09, nitin jain <[protected]@yahoo.com> wrote:


From: nitin jain <[protected]@yahoo.com>
Subject: Fw: [Fwd: Fw: Re: ***CANCELATION OF...

I cancelled my tickets on 8dec 2008 because train was running late by more then 6 hrs. now it has been more then 6 months intially it was showing admin approved now on 13th may 2009 its showing 223-NR/6 As per records Passenger(s) travelled on the ticket. The case is repudiated. When I will get my refund.

PNR Number [protected] Booked On[protected]...

Hi, the below email was sent to care & irctc on Apr 29, 2009. I don't think they will even read the email properly and understand the context. After sending continous reminders I see only the below response from them. You will have better understanding once go through the response from them.

[protected][protected]My Query to IRCTC[protected][protected][protected][protected][protected]br...

Whenever I try booking tickets on IRCTC in tatkal quota, the website doesn't open up and even if it does, I am unable to book tickets because of the immense load on the website.

By the time the website opens up, no tickets are available anymore. This is due to the strong "agent" network that is functional throughout the country.

Some steps must be taken to stop these agents from taking away all...

I and my brother in law booked tickets using irctc portal from Kottayam - Samalkot and Samalkot - Visakhapatnam for dt.[protected] and[protected] by special trains 0743 and 748B but 0743 which from Quilon - Samalkot was delayed by 7 hours and the connecting train which we've catch was missed by us due to the late running of 0743 special train. So after coming to Visakhapatnam I've filed TDR online through IRCTC requeted for the...

d/sir
this is regarding booking of tatkal tickets.It is being noticed that tatkal tickets for busy routes such as mumbai, delhi are not booked frequently on this web site.this facility is blocked between 8am -9am till all takal tickets are filled and after 9am only wait list tatkal tickets are made avaliable.this way cheating is done with the valuable customers which is not justified.it appears that this is intentionally being done...

Dear sir,
I have booked an e-ticket on 23rd may 2009 from jalandhar cantt to saharanpur sheduled on 6th june 2009. The ticket was booked and delivered but they debited ammount twice from my account.The detail of e- ticket booked is as:
Passanger Name-- ROBIN TYAGI
Reservation from JALANDHAR CANTT to SAHARANPUR
Train name & no.-- PUNJAB MAIL 3006
Date of Journey-- 6th june 2009
class-- AC 2 TIER...

Dear Sir,
I booked a ticket from Tata to Howrah in Barbil Janshatbdi for 27th.My first transaction was shown invalid due to server failure.Next one was ok.But Money has been deducted from by SBI account for both the transaction, the valid as well as the invalid.Please do something about it.
My IRCTC account is suvrodip...

Kindly note that I Miss Sapna Khandelwal had filed an online TDR on 25th Nov 08, details given below through IRCTC, have not yet received the refund for it . 60 days is the turn around time to process the request, have done lots of followup but there was no commitment given regarding refund . Kindly lodge a complaint against IRCTC & help me getting my refund.

PNR number : [protected]
Ticket type : eticket
Ticket...

I booked an e-ticket on 23rd may 2009, amount was debited from my account but i didn't got the ticket.
Ticket details:
Passanger Name-- ROBIN TYAGI
Reservation from JALANDHAR CANTT to SAHARANPUR
Train name & no.-- PUNJAB MAIL 3006
Date of Journey-- 6th june 2009
class-- AC 2 TIER SLEEPER

Transaction detail ;
SBI ATM CUM DEBIT CARD
CARD NO.-[protected]br...

Through this letter I want to bring to your kind attention, the blatant flouting of the norms by the IRCTC approved “Rail Aahar” vendors on most of the railway stations. One such intolerable incident was experienced by me at Bhopal Railway Station while I was travelling from Gwalior to Mumbai on 0132 AGC CSTM Super Special Express on 19th May 2009 (PRN No. [protected]). It was around 2315 hrs, when the train arrived at Bhopal RS....

I availed train no. 2863 on 09.05.09 in Coach No. S7 Birth No. 13 having PNR No. [protected]. had lunch plate consisting of Rice, Dal/Curry, Egg Curry(2 eggs) at a cost of Rs. 37 per plate. But while returning by train no. 0201 (YPR-Guwahati exp.) on 19.05.09 Coach No. S7 birth no. 67 PNR No. [protected] had lunch plate consisting of same menu they charged Rs. 55.

Why so disparity?

When asked for bill or rate...