Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

Although there are 536 complaints available on IRCTC in this forum, has any action taken on it to rectify the problem. I am fed up booking any Tatkal tickets in IRCTC. I have never booked any Tatkal ticket, The IRCTC people are deliberately blocking the site exactly at 8 AM every morning. Are they just providing a service for the agents. It is very clear that the IPs of the agents alone can access the site. Why is this? Anyway, I really...

Dear Sir/ Madam,

This is regarding to our TDR File on dated 26/11/2008, Regarding to our reservation E-Ticket dated 26/08/2008 Transaction ID- [protected] PNR No.[protected] for dated 29/08/2008 and Train No. 2801 (Purushottam Exp.) but Train was Late by 7 hours at Boarding Destination at Allahabad Junction so I did not take the train and Ticket could not be cancelled due to Chart Prepared so I Cancelled the Ticket by TDR File,...

Today i tried to book ticket from Chennai central to Erode and Chennai central to Coimbatore. I entered into the payment gateway and once i gave pay it shows some page without any proper link or proper message. But the payment got deducted from my account. And i tried to relogin to the website it shows service unavailable. And again i tried to book the ticket second also i got the same page and the amount is also deducted from the account....

Hi,

I am a regular traveler and use IRCTC for booking online tickets. But, I have seen that Tatkal reservation is all mess. It’s merely an application only for name sake.

The application will work fine before 8 am and the moment the tatkal reservation time starts, it stops working. I have tried on multiple occasions for different trains and multiple times but its all same. When the game is all over and there...

Hello All,

Myself Ravikant Ahuja, i booked train ticket thru www.irctc.co.in , which I cancelled on the date of train as train was late for more then 7 hrs. I had i file TDR already with irctc but no responce came yet its already 6 months (approx). please find below the detail of ticket booked.


waiting for positive responce
my contact no. [protected]

Ravikant Ahuja...

The site seems to be useless, as most of the times it doesn't work. And specially when I tried to book my tickets in tatkal I log into irctc from 6 am morning but as soon as its 8 am the server goes down and remains down for 5 minutes and finally when the page opens reservation status is reached 100+ waiting.
I would suggest its better to close this site, because anyways its of no use. Rather provide the phone numbers of agents...

Dear Sir,
I have booked through IRCTC and am a Senior Citizen also. But unfortunately all the three times it was allotted Upper Berth vide PNR Nos.[protected];[protected];[protected] dt.11.11.2009.

I hav to cancel the above e-tkts with a loss and more to that my money not yet deposited back into my account.

I am here surprised about the railway booking package logic about allotting Upper berth to senior citizen....

I try to book a train ticket under TATKAL. normaly TATKAL booking will open at 8am. when i try to book at 8am it says," sorry tatkal booking open after 8hrs" even at 8:20 also the same message, after it comes up with Waiting list 50" what stupit is this?. Bloody . This is purely Southerrailway FRAUD.they sell the tickets for the Agency with some commissions.

WHO WILL TAKE ACTION ON THIS?...

Dear Sir,

I have forgotten my password. I tried to submit the answer to the secret question, but it shows "answer is incorrect", even if I give the right answer. Please send my password to the email address associated with the user ID " S. S. Das", by Sunday. My train is on 27th of November.

I wish you'll look into the matter seriously, and help me.

Thanking you,
Shyam...

Hi ,
I want say that IRCTC site should be permanent close on 8:00AM to 9:00 AM. Since it is standared time for tatkal booking and in this time if any one can book ticket he will not success. Because upto this time the IRCTC site always shows "Service unavailable". I dont think so IRCTC is planning to use any Load Balancer for this time.
Can IRCTC guys tell me that they are thinking any thing for this time.
br...

when I try to book indian railway ticket online. The ticket booking is allowed only after 8 A.M. And when I try to book it, for next half hour or so, it does not allow me to book ticket saying "services unavailable". And when after half hour when it allows me to go ahead with booking / shows page, all the tickets in tatkal quota are alloted and sold. Its easy on behalf of railways to say that all the people try to book at the same...

Dear Sir,

Here i m sachin agarwal from bhilwara.On behalf of all pepoles of Rajasthan & MP i want to tell u a problem in train reservation of train no 9656.
As above From 1st nov railway expand the train 9656 from Ajmer JN to Bhopal JN which was previously running between Ajmer Jn to Ratlam Jn. IRCTC/Railway starts the train from 1st nov but doesnt updated its server so upto 7-8th nov pepoles...

on 23-10-09 we were suppose to go to Hyderabad.But because of the pipeline which has fallen in thane made our journey cancelled n the train has departured from kalyan instead from cst.The refund money we were suppose to get.We didn't got yet.The ticket details are as follows pnr no:[protected]. transaction id :[protected] passengers were.1.jayasree,2.soumya,3.swathi....

It has been been my practical experience with the above site, while doing online booking (www.irctc.co.in), especially in TATKAL category.

Whenever I login on the site to do Tatkal booking, the site mysteriously depicts "Services Unavailable" message from dot 8.00 am to around 8.10 am. The same site works properly till 7.59.59 am and as soon as the clock strucks 8.00 am, we get the "Service Unavailable"...

Sir
I was supposed to board at Guwahati station The train No 2518 Garib Rath dated[protected] which was late by 9 hours than the scheduled departure time(21hrs) and was re-scheduled next day i.e. on[protected] at 06-30 hrs. I filed TDR for refund as the said train was late by more than 6hrs and was supposed to get back the full amount of my ticked according to the rules laid by the IRCTC . But till date I got refund only Rs. 293/-.I...

BEFORE PASSENGERS ARE REDIRECTED TO BANK FOR MAKING PAYMENT THEY SHOULD BE ALLOWED TO SELECT THE BIRTH THEY PREFER.
I AM OVER SIXTY AND MANY A TIME I WAS ALLOTTED SIDE UPPER BIRTH AND I HAD TO CANCEL THOSE TICKETS DUE TO MY INABILITY TO CLIMB UP TO THAT BIRTH. IN THE PROCESS I HAD TO LOOSE MONEY I PAID TO BANK FOR THE ONLINE TRANSACTION.
IF I WOULD HAVE BEEN INFORMED THAT THE BIRTH TO BE ALLOTTED TO ME WOULD BE THE SIDE UPPER...

Hi,

I sent various mails to IRCTC, regarding my refund issue, but there is no response from them, initially they gave me a ticket number as if they are really going to work on it, later they didn’t even bother to reply my e mails. I called 3-4 times in IRCTC customer care number, but either they talk very rudely or they will hang up the phone.. first I thought that the phone got disconnected due to network issue but when...

respected sir, iam just registering my complaint about the coach maintanence by irtc on my travel expierence. my trasaction id [protected] pnr no [protected] travel date[protected]. sir i and my co -passengers where sitting in our seats and it was raining heavily out side, when we reached vijayawada station. i fond lot of water enterering into our coach trough the windows[we were in the ac coach] all of our luggages got wet and some people...

Hi

My name is Archit Chopra and i had booked tickets on IRCTC site and most of the times , i faled to board the train or train late and other issues and i filed TDR for all the tickets but i have not received the refund for more than 10 months of filing TDR on IRCTC Website.

1 [protected] [protected] 28-Jun-2009 Admin Approved -----No refund received yet---date of filing[protected]jun--2009
2 [protected]...

Hi,
i travelled oct19th from trichy to chennai (Rockfort Express). i booked train tickets for my whole family (5 members) through e-ticket. TTR came and verified one Person ID Proof and he left. after that i gone to sleep, at midnight 1.30a.m three special squard came and disturbed my sleep and ask ID Proof . i gave the ID Proof to them. They Asked each and every person ID Proof. I said only one passenger ID Proof is enogh , i aruged...