[Resolved]  KSRTC — KSRTC online ticket booking, Amount refund

Address:

Hassan, Karnataka

Dear Sir/Madam,

Its been 15 days long after giving you the intimation to refund the amount due to failed transaction. The amount is not yet credited to my account. As you said last week i have called the number you mentioned below, she told to wait 3 to 4 days. Today from morning i am giving a cal to that number but there is no, answer from you side.
Please refund the amount as soon as possible or i will complain to Indian customer complain forum.
The transaction failed OB details are mentioned below.

Regards,
Abhilash S



The failed transaction details are mentioned below,

Sl.No Trip Details KSRTC OB No. Journey Date Booked On
1 HASSAN to BANGALORE OB8048975 15/01/2013 14/01/2013
2 HASSAN to BANGALORE OB8049027 15/01/2013 14/01/2013
3 HASSAN to BANGALORE OB8049281 15/01/2013 14/01/2013


from: [protected]@ksrtc.org
date: Wed, Jan 23, 2013 at 12:18 PM
subject: Re: Amount Refund
to: onlinerefund ksrtc

Respected Sir/Madam,

We have received your mail and necessary action will be taken to refund the amount. In case the amount have been received by KSRTC. You are requested to check up with the card issue bank/statement of account for the refund amount after 7 business days and also we have introduced automatic refund for failed transaction on ICICI bank gateway, hence no mail be sent for failure on ICICI bank gateway. IF AMOUNT HAVE NOT RECEIVED IN SAID WORKING DAYS YOU ARE REQUESTED TO CONTACT[protected]DIRECT LINE).



REGARDS..

KSRTC
On Tue, Jan 22, 2013 at 1:05 PM, <abhilash.s.[protected]@gmail.com> wrote:

OB8049281