[Resolved]  LG 3d Plasma 42 Inch TV — fault in usb port circuit board

Address:Dharwad, Karnataka

I purchased LG 42 inch plasma 3D TV model no 42PW450 -- TD.ATCLLH Sr. np.121BO1lv --- 72610 from Mustafa market Singapore . I stay in India . Now whenever a pendrive is connected to USB port the pen drive gets damaged .the pen drive does not work after connected to TV USB port this has happened atleast five six times I feel this is due to some fault in the TV' s USB port circuit board connection .
The pen drive does not work after it is coonected to TV 's USB port this has happened atleast five six times i have damaged /lost so many pen drives . I complained to LG services ,about fault in product
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Aug 13, 2020
Complaint marked as Resolved 
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I purchased LG 42 inch plasma 3D TV model no 42PW450 -- TD.ATCLLH Sr. np.121BO1lv --- 72610 from Mustafa market Singapore on 27.05.2011 invoice no CA 81548 . I stay in India . Now whenever a pendrive is connected to USB port the pen drive gets damaged .the pen drive does not work after connected to TV USB port this has happened at least five six times I feel this is due to some fault in the TV' s USB port circuit board connection . The pen drive becomes very hot and video gets hanged
The pen drive does not work after it is connected to TV’s USB port this has happened atleast five six times i have damaged /lost so many pen drives . I complained to LG services, about fault in product. They are asking for warranty papers, I have your genuine product and installed by your personal at HUBLI .
My contention is that this is due to Some fault in your product .


Mahendra Agrawal
Bhuspeth HUBLI KARANATAKA 580028
+91 [protected]
Yesterday Mr Prasad visited my place has taken copies of documents .
This problem is from the date of installation, Local service engineer Mr . Prasad installed the TV at our residence, on that day itself he could not demonstrate 3D pictures from his pen drive. After some two day he informed that his pen drive has failed.
My contention is that this is due to Some Manufacturing defect
still there is no communication of any sort from local office or there representative .
to
LG India,

dear sir,
You apologize for the manufacturing defect, I have given all the purchase documents even after eight days no corrective measures have been taken to rectify the problem.

This problem i USB is from the date of installation, Local service engineer Mr . Prasad installed the TV at our residence, on that day itself he could not demonstrate 3D pictures from his pen drive. After some two day he informed that his pen drive has failed. THis has been informed by him to the company

Mahendra Agrawal
Bhuspeth HUBLI 580028
KARANATAKA
+91 [protected]
Dear sir,
on October 3 you informed That your problem will be rectified, but Even till today no body has turned up to rectify your manufacturing defect of the USB port as informed by you on your last communication dated Oct 3, 2011 nearly seven days are past from your last communication to rectify my problem, Now it is more than one month from the complaint date.

Please inform your local personal to rectify the above manufacturing defect immediately .


Yours truely

Mahendra Agrawal
Bhuspeth HUBLI 580028
KARANATAKA
+91 [protected]

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