LG Electronics — repair

LG Washing Machine — REPEATED PROBLEM

HI

IS SOMEONE THERE TO RESOLVE MY PROBLEM, ??????????????

LG Washing Machine — repeated requests for repairs

After numerous requests for a service engineer to even come and look at my machine, We were given a id no; s9cb0505058. With this no; we were assured our problem would be relayed to an engineer.
After about 3 weeks one actually came ,proceeded to disconnect a full washing machine told me not to use it and he would return after 2 days with the new part. That was 5 weeks ago,
I have rang the centre in Bangalore quoting the useless above no and been assured they would talk to an engineer and get back to me. Well surprise! surprise I,m still waiting for that call.
Considering how much money LG spend on their TV advertising they should realise that the best publicity is word of mouth; sadly after reading all the other complaints there's not a lot to be positive about. So come on LG get off your asses!! and get some repairs done.

LG Washing Machine — repair

nobody responds from lg service centre even after repeated calls.
customer care responds pathetically. just one excuse every time that my contact no is not responding, at the same time i am receiving several different calls on same no.

complaint id is c[protected]

LG Service Centre of Washing Machines is terrible! Some road-side plumber type guy comes, looks at the machine & never addresses my complaint head-on. My complaint is: While the time shown on controller is 39 minutes foor full operation from wash to dry, the machine is actually taking more than 75 minutes. The road-side plumber type guy who visits from LG srvice centre makes just one statement: the water pressure influences the timing. That is insulting the intelligence of the consumer- certainly water-pressure might affect the timing, but 10-15 % is acceptable limit. Here, we are talking of almost 200% more time being taken. My Water pressure is probably higher than envisaged in the design of the machine, vertainly not deficient to the extent the machine should take 200% more time. LG Washing machine service centre is a BIG HOAX.

Sir/ Madam ,
i had registered a complaint with your customer care . my request id is c[protected].
a service engineer visited my house and informed me that the spring lid is faulty. the spring has broken and it needs to be replaced.
this visit was on 25th june 2010. i am yet to get my machine repaired after repeated requests.
we need the drier more often than the washing section during the monsoon. kindly look into the matter
thanks

DEAR SIR,
THIS IS MM DASS HOME APPLIANCE SERVICE.CHENNAI, WE WOULD LIKE TO SERVICE YOUR MACHINE PROPERLY, IF YOUR INTRESTED PLEASE CONTACT KARTHIK:[protected]

Dear Sir,

I have Purchased LG Washing Machine fully automatic, top loading system, after warranty period machine was repaired not woking condition, purchase date is 01.12.2008.

I have asked for repair LG Washing Machine Customer Care Centre. vide Customer ref. No:[protected] dt 03.12.2010 & various dates are[protected],[protected],[protected], it is very poor response from your Service centre.

Service Centre Shreeji Engineering, person came after 13 days from 03.12.10 to 15.12.10, that service person says some push parts can be replaced, he says I will come with material next day.

I have called on 17.12.10, he says only for your machine repair i will not come, he says that area require another 6 to 7 customer complaint required otherwise i will not attend the same.

I am daily dialling phone call to Service Centre M/s Shree Engineering, Mr. Amit Bhai, Mobile No: [protected], [protected], [protected] .

Service attended Person Mr. Kalpesh Rathore Mobil No: [protected] now both are not lifting the phone.

My question is LG product after warranty period will not work or disposal item, after completion of warrnty period machine is not working.

In India LG product is very good name & and also Excellent product name, kindly protect the protect, this type of service centre destroy your business very shortly.

Kindly instruct to Service Engineer to attend my washing machine to be repaired in time.



Thanking you,

Yours faithfully,

K. Mani
mobile No: [protected]
mail id is [protected]@indiatimes.com

sir,
1. I am Alok Kumar and was a fan of LG products before this happened to me.
2. My LCD TV has been lying unused for past 4 months. Your technicians have not been able to repair it despite several complaints. He says " It is beyond his technical abilities". I consider it as a case of very poor service support.
3. Please tell me why LG can not repair my TV which is not even 2 years old and which was working perfectly fine till one day it refused to dispaly picture.
4. I am determined to take up this matter to the highest forum and will certainly look for other options to redress my grievances.
5. The details are as follows...
Product - LG LCD 32' model 32 LH 20 R
First Compalint - RNA[protected] on 3 Feb 11

Hi,

Will tell you one thing in short.
DONT BUY LG PRODUCT.
Im calling LG cust care number everyday to repair my washing machine (1 yr old) for past 10 days. not yet resolved. each they are providing new service request number and cancelling the previous one. stupid 24*7 policy..
worst response....worst response....worst response....worst response....worst response....worst response....worst response....worst response....worst response....

as i had bought microwave oven from reliance mart of tolichowki and we shifted to another house so we didnt used it for more than one month and after shifting when we tried, it didnt started. from the day one it has not been working............we had complained many times but no response v r getting we want microwave oven either get repaired or else exchange........plzzzzz............reply as soon as possible.......................thank you...........

Sir, in spite of repeated request to local LG service centre since 8th Aug.2011, no action taken so far. We are helpless, every time they say that mechanic will reach shortly.
you are requested to gear-up your noida service centre so that image of LG should not be destroyed

regards

n k ahuja
[protected]

i m disagree from ur dealer and customer care helpline

I have booked a complaint with LG regarding LCD TV the complaint number is RNA[protected] there engineer visited suggested a part replacement by Monday but still it is not replaced I have already their customercare 5 times I am not getting answer from them and when I spoke to the engineer he said it will take 3 days more. The engineer last visited us on Thursday.

Kindly request you to look into the issue so that my issue can be resolved or get me almuni for my product.

Hi,

I have been following up on this regular basis every day i call your service centre every days from last 14 days but still you do have resolution kindly provide me the resolution kindly do not close the case as this is issue presesiting from last 14 days. I want to reqister case against your part replacement.

Any update on this

LG — LG WASHING MACHINE REPAIR

I have register lg complaint no.RNA[protected] for washing machine repair on 23.6.2012 and a person visited my home on 25.6.12 till date i am trying to contant this person and ms. Pooja mathur both person not receiving my call nor machine has been repaired
Vedprakash sector 71 noida

LG person attended the microwave and left it in opened up condition 15 days back. cc nos gives only some other no to chase. no person comes to repair.

-- a r sit
[protected]
2, kashipur club.
kolkata-2

Dear customer

We regret the inconvenience that is caused to you. We have transferred your complaint number and details to the concerned branch service center. Our representative will get in touch with you at the earliest and help you out with all the product related issues.

Thank you.

LG Service Team

i have puchased woofer speaker ( oct 2011 ) 1 year warranty

now repair that product and given to service center but service not done (one month completed)

service center very poor...........

Receipt date:16/08/12

model SH 32SD-W, Set serial no:107KQSY 00/42

Dear Customer

We regret the inconvenience that is caused to you. Please get your call registered with our 24x7 Call Center @[protected] for assistance or you can mail us @ serviceindia[at]lge[dot]com

LG Service Team