[Resolved]  MTNL Delhi — Broadband Speed Complaint

Sir,
Mera Tel.no.27821975 hai sir meri broadband ki speed kafi kam hai. Mera 599 unlimited plan hai jo meine novmeber mein liya tha . is plan ke acc hame 0 to 2 Mb/sec ki speed batai gayi thi. ab MTNL Delhi ne plan change kar diya hai.1 Janurary se hame 256kb/sec . ke hisab se hame mil rahi hai. lekin hame purane plan se according spped milni chaiye...
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Aug 14, 2020
Complaint marked as Resolved 
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sir
this is govind singh From South Delhi. my land line no. is[protected]. I'm using Rs.599 Combo plan it's speed should be 256 kbps but i'm getting only 15-25 kbps speed. plz solve my problem..!
Sir, My telephone no. is 24101072 with 250 combo plan enabled with internet speed of 2mbps. But at all the time i have received only 20-30 kbps downloading speed. Plz. solve this problem.. at the earliest.
with thanks.
Dear Sir,

my tel number is[protected] and i hav a plan of 599 combo unlimited.

The downloading speed of this connection is very slow around 15-25kbps This is not good

Soo kindly suggest me how i can increse my speed. i want minimum

dowenload speed 100 kbps.

so plz slove this problem as

mtnl broadband unlimited — plz increase my net speed

sir, i am having my phone no [protected].speed is very slow.i have given so many complaints, plz increase my speed.
sir mayra mtnl broadband plan 256 kbps ka hay or mayre nebur ka bhe yahi plan hay laken uski speed 1.5 mbps aati hay or mayre 40kbps tell me hum dono kay same plan hay laken uski speed 1.5 mbps aati hay kyo. my no is [protected]
sir,

earlier i was having problem that my net get disconnect after every five minutes now when i is solved after many complaints then new problem rised is i havind limited downloading speed of 25kbps instead of 90-100kbps.my mtnl landline no. is[protected]
Sir,
My telephone no is[protected] and the plan i hav opted for is 599 combo unlimited.
I would like to bring into your notice that the download speed is not crossing 25 to 30kbps which
has to be upto 256kbps.kindly help us with the same as soon as possible.
regards,
H.R.Prabhakar
Dear Sir,

My tel number is[protected] and i hav a plan of 599 combo unlimited.
The downloading speed of this connection is very slow around 15-25kbps which is too less which has to
be upto 256kbps.
So kindly help us solve this problem as soon as possible.

Regards,
H.R.Prabhakar
sir,

mera no. 23543321 hai mere net ki speed 220 kb se age badti nahi aur mera PLAN 599 UNLIMITED Hai si please jaldi se karo aur ha jab mein customar care par call karta ho to koi log udh ke rakh dete hai yeh hamere liya bahut dikkat vali baat hai . ihope you will solve this promblem very fast.
sir i m using 1300 unlimtd plan of 512 kb/s speed ...bt i m getting only 27kb/s download speed my no is 22961502...plz help me
My broad band is not properly connected &it is inoperative.Inspite of repeated complaints no one has even attended to my complaint.Besides other problems spilter needs to be replaced.MTNL has recovered monthly charges even though system was not working.Kindly improve customer services
otherwise customer will shift to others .
AKChopra
Ph No. 25082206
Mob No. [protected]
I am having MTNL broadband plan 649. I am having problem with the internet connectivity. Some times it take very long to connect with the internet and some times it does not connect at all. Some times it goes off all of sudden and may never come back.

I have lodged a no. of complaint at 1504 and also at local exchange ( at Sect 6, Dwarka, New Delhi.) but of no result. The officers at exchange would promise to come and visit the house but never came!

when I inquire about the fate of my complaints at 1504 the gentleman told me that they forward the complaint to the concern area manager, but I have never received any call back from the area manager or any concerned officer on the basis of my complaints at 1504. I think there is no mechanism of getting feedback about the complaint at 1504.

The internet has become an essential part in life but the MTNL which promises to give best and responsible service is yet to understand it, that is why it is least bother about the complaints of its customers.

MTNL Broadband — no download speed

my number is 26542810 as mtnl promises to give 256kbps download speed i am getting only 27kbps speed stable speed please check and do the needfull
Dear Sir, my telephone number 22933508, CA-[protected].

I have a Broadband connection of mtnl my plan is (599 unlimited)

but my dowenload speed is only 20 to 22 kbps. This is not good

Soo kindly suggest me how i can increse my speed. i want minimum

dowenload speed 150 kbps.but telephone exchange vaale khaite hay ki aap ki speed 256 kbps ki aani chahiye.

thanks and regards.

Broadband — change plan about unlimited downloading

i am new subscriber of internet of broadband. i aply the plan of 250/- per month one GB downloading but i found one GB is very short and in the 6 or 7 days the net covered one GB. After about 10 days i write an application to change my plan as UNLIMITED DOWNLOADING @750/- per month.I also submitted my GOVT. SERVENT CERTIFICATE in connection to reduce or conceesion to me in broadband bills. But yet not reply or respons given me by your hon'ble department, sir. I request to yourself please inform me at my email i.e. written above. with regards...sb [protected] surajbhanjaand...email...is>>>>>>sbhan.[protected]@rediffmail.com<<<<<<<
dear sir,

my mtnl no is 23693583. i have a plan of 599 unlimited combo with 256 kbps speed. but we get only 10-25 kbps speed. we have complaint about it a lot of time but no action will be taken till yet.

please solve my problem as soon as possible as i enjoy my unlimited plan.

thanks & regards

Naveen kumar
sir, madam

i have 599 mtnl broadband plan its speed is 256kb but my net speed is not cross30 kb i complaint many times but no action is taken please take any action soon.
sir, madam

MY tel no. is[protected]. i have 599 mtnl broadband plan its speed is 256kb but my net speed is not cross30 kb i complaint many times but no action is taken please take any action soon.
I Just bought MTNL broadband 7days back. The internet was working fine in first 2 days. Then after it stopped working. I have filed complaint but for last 5 days nobody contacted me. I have made so many calls to them but they don't listen to me. I am frustrated. Please do something. My no is[protected] .

Mtnl 250 kbps BROADBAND Plan — Internet Connection is not working For past 1 month correctly

MTNL Services

I Dheeraj Saini is a Employee of Mirco Dynamics and currently using internet service of MTNL Plan : 256Kbps on phone no.27552209 for around 3 months on my Office Address, earlier the services were not satisfactory but since last 1 month they have become worse which has caused me and my company a lot of problems.

The speed as my plan should be 256 Kbps, but the net is not linked properly on a whole day.
The complaints regarding there matter the executive of the toll free no. 1504 many times by me but this problem is not resolved. Sometimes they ask me to contact the area manager who most of the times doesn't picks the phone.

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