[Resolved]  MTNL Delhi — Broadband Speed Complaint

Sir,
Mera Tel.no.27821975 hai sir meri broadband ki speed kafi kam hai. Mera 599 unlimited plan hai jo meine novmeber mein liya tha . is plan ke acc hame 0 to 2 Mb/sec ki speed batai gayi thi. ab MTNL Delhi ne plan change kar diya hai.1 Janurary se hame 256kb/sec . ke hisab se hame mil rahi hai. lekin hame purane plan se according spped milni chaiye...
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Aug 14, 2020
Complaint marked as Resolved 
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helloo sir/madam

my tel number is[protected] and i hav a plan of 599 combo unlimited BB usage.
The downloading speed of this connection is very slow around 15-30kbps and my plan speed is 256kbps.
so plz slove this problem as soon as possible ..
and increase my plan speed
i have 999 unlimited plan from 512kbps speed.my phone no.27917820, sir my net speed last 4day 25 to 30kbps please help me.
helloo sir/madam

my tel no. is[protected] and i am using the plan of 599 combo unlimited BB usage.
The downloading speed of this connection is very slow around 15-30kbps and my plan speed is 256kbps.
so plz slove this problem as soon as possible !!
sir, i am having my phone no [protected].speed is very slow.i have given so many complaints, plz increase my speed.
My name is Anshul tyagi
And i'm also facing the same problem the spped promised is 256kbps
but i only get around 15-30 kbps and that too is not continous.
please solve this issue...
the speed has been slow since last one month..
please help my landline no. is[protected]
DEAR SIR,
WE ARE SUFFERING WITH THE SPEED & THE CONECTIVITY PROBLEM OF YOUR

BROAD SERVICES ON OUR TELEPHONE NO. 23277654 IN THE NAME OF SMT. PROMILA GUPTA

PROPRIETOR OF PROMILA & COMPANY.

SO., YOU ARE BEING REQUESTED TO KINDLY SOLVE OUR PROBLEM & HELP US .

THANKING YOU
JITENDER SHARMA
I am also having the same problem.My telephone no. is [protected] and plan is of Rs599 which should provide at least 100kbps download speed, but now the speed has reduced to 40(maximum).Please take some action.
sir
i have broadband connection of 256bkps which has been incresed to 512kbps, but i am still gettin 40-50kbps whan i downlaod

plz solve my problem
Hi,

I have upgraded my MTNL plan to TriB UL data-512 Combo, but i am still getting speed of my old plan. Also it was promised to the customers that as of 1st April 2010, we will be getting downloading speed upto 1 MBPS on TriB UL data-512.
Please can you escalate the issue because i feel i am being cheated since even after upgradation, i am still getting old speed.

Kind Regards
Mayank

MTNL,DELHI — Internet speed not changed to 512 KBPS

On my telephone no. 22752214 interet speed has ot bee sofar changed to 512 kbps from 256 kbps. Urget action is requested.
Dear Sir
I have a Broadband connection of mtnl my plan is (599 unlimited) Phone-No-
[protected].

but my download speed is only 15 to 20 kbps. This is not good.

Already complaint 3 or 4 (complaint No 64085, 65553 )time online and manually on phone

So kindly suggest me how i can increase my speed. i want maximum

download speed .

thanks and regards.
hello
sir, madam
mai karan bhardwaj delhi shahdara se hu meri net ki speed bhaut kam hai koi bhi site kholni hoti hai to bahut time lagta hai aur peechle 4 dino se net kabhi aata hai aur kabhi nhi aata ..mere net ka unlimited wala plan hai jiske hisab se net ki speed 512 honi chaiye par net ki speed to bahut kam aati hai sir maine iski phele bhi complaint ki thi par koi reply nhi aaya ...mai aapse request karat hu plz meri prblem ko jaldi se solve kare plzzzzzz...yeh mera no. hai 22820957...plz solve my prblem as early as possible

Thanking you
helllo
sir, madam

i m nirupma dutt drom delhi shahdara ..sir mere net ki speed bahut kam hai bahut dino se mere net ki speed bahut kam aa rahi hai..maine 599 wala unlimited plan karwa rakha hai ..aur meri net ki speed 1 week se bahut jyada kam aa rahi hai aur bahut bar to net aata hi nhi ..mai aapse request karti hu plz meri prob ko solve kare ..yeh mera no. hai 22832804

thanking you
it is one of the worse internet i have ever seen. Nobody would even pee on MTNL if they would have options.
i am facing problms since a month now on 29913858. nobody is ready to listen. not even area managers.
Mumbai, 06 December 2010

To,
The MTNL Manager
MTNL Fort,
Mumbai-40005

From,
Alliance Française de Bombay,
Theosophy Hall,
40, New Marine Lines,
Mumbai-400020

Subject : problem in download speed

Respected Sir/ Madam,

At present we have the Broad band tariff plan DSL unlimited 1599. my number is 22036187 gives me a speed of 1.344Mbps. in the initial month the speed was good but after that it has drastically dropped. We have made several complaints and when ever, we call 1504 they say that speed issue they do not handle and give me other numbers to call which are as following : 26435000, 26432300, 26433000, 26451100,[protected] the incharge at each of the following numbers is not available at any time of the day and even after several complains to 198 the issue has not been solved. Time to Download: 67.107second(s) Your Bandwidth: 672.70Kbps (0.657Mbps) and its 6 Dec today and there is not much change in the speed.

We request you to do the needful at the latest.

Yours sincerely,

Anne DUBOURG
Director of Alliance Francaise de Bombay
Hi Buddies!!!

I have gone through most of your complaints... I felt that most of you have miss-understood the concept of kbps. So, I would like to tell all of you that if your service provider MTNL is providing a speed of 512 KBPS (KILO-BITS PER SECOND), it means, that you are suppose to get a download speed of 64 kbps (kilobytes per second).

Please remember that 1 kilobyte is equal to 8 BITS. Hence, 64 kbps (kilobits per second) is equal to 512 KBPS (KILO-BITS PER SECOND). The service provider states the speed in term of KILOBITS, whereas, the PC/laptop shows you the speed in kilobytes.

Hope, my piece of information would be useful to you. For any query, contact me at my email id "[protected]@yahoo.com".

Thanks & Regards,

Supratim.
Hello,
My Internet speed is extremely slow . I am using unlimited plan of Rs 699. My tel no is[protected]
model no : DSL-502T
Kindly do the needful .
sir i am lokesh my tel no is [protected] i live in anupam apartments arjun ngr. maine abhi kuch dinpehle hi optical fibre lagwaya hai aur mujhe mere plan k hisab se bahut kam speed mil rahi hai.mere plan k hisab se mujhe 512kb/ski speed aani chahiye after 4 gbs par mujhe 14, 16kb/sec ki speed mil rahi hai from which i m not satisfied so plz improve my speed
thanks
hi sir
I am arbaz i am very disappointed by your services all net iptv etc i have because your services work in the half month work only in a month your iptv and net not working and when they worked iptv is always freezing sound, picture all are freezing too much and when net working net speed is so slow the speed of it 40 kbps solve my problem please my user idi is 26654899 help me
Sir/ Madam
i am sadik and my Broaband no. in[protected] in am using 256kbps plan and my internet speed is very slow i am getting very slow speed.
i hope that u will increase its speed as soon as possible
my bandwidth is coming 90 kbps only

thanks
sadik
director of jeevan project

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