[Resolved]  MTNL Landline Bill — paid bill twice accidentally

Dear Sir,

My landline no: is 29543699. I paid my bill online, on 22/08/09 BIL/[protected]/MTNL DELHI/[protected]. Payment Id is [protected]. This was already paid online-27/7/2009 BIL/[protected]/MTNL DELHI/[protected]. Payment Id is [protected]. Please help me get a refund.
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Aug 14, 2020
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my land line No.27654614, CA [protected]. I have paid tel bill twice online on[protected], details are MSBI[protected]IGC4567018 transfer to [protected] INB MTNL MUMBAI which was debited from my account and not shown any bill reciept then I paid bill again [protected]IB09557008 transfer to [protected] which was debited again from my account.
please refund or adjust the amount to my tel bill.
MY LAND LINE NO.22696078, 22696076, 22696094, 22696095, 22696096, [protected] Wrongly Hav Paid Telephone Bill Twice I.E.2/5/20 & 26/5/20 Details ON Telephone Bills Itself Whice was Debited From My Account . Please Refund or Adjust The Amount to My Tel.Bill. CUSTOMER A/C NO.[protected], [protected], [protected], [protected], [protected], [protected]
MTNL Bill No.MTDL[protected] dated 7.3.2020 for Rs.890 in respect of land line No.26253238 was paid through Udyog Bhavan Post office on 11/3/2020. However, MTNL showed this as unpaid bill. A copy of the bill and payment slip made in this regard are attached herewith.

2. Again I was asked to make the payment to MTNL due to non-receipt of payment by MTNL. I have again made the payment second time through Net banking for Rs. 910 with late fee.

3. It may be seen that since I have made the payment within time, late fee was not applicable to me. However, I was made to make the payment again (double payment) with late fee.

4. It is kindly requested that Excess payment(double payment) made to MTNL and late fee deposited by me may kindly be made adjusted with the forthcoming bill bill.

This is to inform you that MTNL Bill No.MTDL[protected] dated 7.3.2020 for Rs.890 in respect of land line No.26253238 was paid through Udyog Bhavan Post office on 11/3/2020. However, MTNL shows this as unpaid bill. A copy of the bill and payment slip made in this regard are attached herewith.

2. Again I was asked to make the payment to MTNL due to non-receipt of payment by MTNL. I have again made the payment second time through Net banking for Rs. 910 with late fee. A copy of the voucher attached.
3. It may be seen that since I have made the payment within time, late fee was not applicable to me. However, I was made to make the payment again (double payment) with late fee.
4. It is kindly requested that Excess payment(double payment) made to MTNL and late fee deposited by me may kindly be made adjusted with the forthcoming bill bill.

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