Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

My ADSL is not working since three months from March2009 till date and no one bothers despite of repeated complaints ...shame on MTNL .
I am at Vikaspuri Delhi..!
All my bills are paid and still paying thousands despite of no ADSL connection....

Dear Sir/Madam,
My telephone no is [protected] .Since last one month i have raise so many request that my MTNL broadband is not working.Since last 4 months it worked on for 15 days.I have paid three months bill aready.It seems to me that MTNL has duped me.I don't no how to get resolve my problem.Due to this i am not able to do my office work from home.Please get resolve it as quickly as possible.


Thanksbr...

Hi,
I m using MTNL broadband for the past 5 years.
Since past 4-5 months I have been facing problem with my internet connection. It frequently gets disconnected some time the is not ADSL line and most of the time there is no ping from the DNS server.
I lodged many complaints with MTNL over phone (called on 1504) and have personally gone to telephone exchange to meet Dwarka Area Manager they noted done my complaint....

My name is Nikhil Pathak and unfortunately, i am a user of MTNL's I-Control service from the past 3 months. the service they provide for their system is worst in the country.
Every time, i used to call them for any technical fault, they say that an engineer will be sent to you in next 2 hours. But actualy, no one is their to cope up with my problem. In the whole month, their service is ok only for atmost 15 dayz.
I just...

Telephone No :[protected] has internet connection since beginning. However on MTNL Delhi broad band complaint site this number is not accepted stating internet facility not available on this number. Since last May beginning I made innumerable complaints on 1504,[protected]SDO, Dwarka), [protected] (Area Manager, Dwarka), [protected] (General Manager, Janakpuri),[protected]General Manager-Broad Band, Kidwai Bhavan). Nothing has been done...

Dear All

Few days ago I made big mistake. I subscribe for 3G MTNL.USB modem
1. Can't use Internet, every 5 seconds, line is dropping.
2 Speed :[protected]Kb/s 800Kb/sec no more
3 Customer support just dropping phone when I call them

That company MTNL just busters, they r not providing normal service and normal support. I never seen that kind of busters and mother[censored]ers as in MTNL...

My internet connection at home has been giving trouble for the past 2 months. While I have a connection, the line keeps dropping.

I have registered a complaint twice in these 2 months (this is when I have got someone on the line at the 1504 call center...otherwise the line is answered but no one speaks). Both times the connection was restored and it worked ok for a couple of days.

When I called today, I got...

I stay in east Delhi (Raj Garh Colony) and applied for the MTNL broadband internet connection in December 2009.I spoke to the SDO (Mr. Shiv Kumar) of area Raj Garh colony for the same but according to him MTNL exchange is more than 4Km away from my home, this is the only reason they are not ready to provide me the MTNL Broadband connection.

According to SDO (Mr. Shiv Kumar) his GM (MTNL General Manager) ordered them not to...

I have complained MTNL about my unstable internet connection. Till date they are unable to solve this issue. Few days back line man came to fix the connections but all in vain. I am regularly facing the internet disconnection after every 15-20 minutes which is a major hinderance in my work. My telephone number is[protected]. Please look into the matter get the issue resolved as soon as possible.

thanks

Sarbjit...

I have been using mtnl prepaid connection for abot 2 years now. The connectivity is really really bad. I spend too much balance each day due to Network Failure!!! It creates worst problems when one is travelling. Since last 3 days i have been sneidng smses and they have been deducting my balance but none of these msges actually get delived! utlimately, i have to make ohone calls on roaming. I tried to connect to customer care and landed uo...

I am Manjeet Singh Rana, having residence in Rajapuri, Uttam Nagar, New Delhi-110059. My complaint is regarding the BAKWAAS & GHATIA (Downtrodden & Inferior) Service of MTNL. I purchased the Postpaid Broadband under My younger brother name "MR VISHWAJEET SINGH RANA". The service is available on MTNL LANDLINE NO 28561751.

Further, to all concerned it is really unfortunate to say that the quality of service,...

I subscribe to the MTNL unlimied broadband plan (999). However, there is a frequent line drop due to which there is either no or limited connectivity. This hampers our work. Our verbal and written complaints to MTNL Gamdevi Exchange and Prabhadevi exchange have gone unattended so far. Please resolve this issue immediately....

To whome so ever it may concern

Dear Sir/ Madam,

I am very much fed up with the signal of goregaon mtnl towards joeshwari, as its time is comparitively very less than other signals as other signals are for 1 minuts whereas signal of goregaon mtnl towards joeshwari is only for37 seconds. in the morning hardly 4-5 vhehicals are able to cross the signal and the time gets over.we have to wait for another 15 minuts...

25806641 my tele.no.
there is problems while using internet, suddenly pppoe is not working many complaints given to the department, linemane, gm office but no response why?i think we have to surrender triband service
because ther is no time to look after for proper service. GM LIKE NOT INTRESTED OR MTNL DONT
WANT CUSTMER?
DR.R.D.THAKKAR.
[protected].
02, LAWRENCE HOUSE, WAGLE ESTATE, THANE(W)....

I have mtnl unlimited broadband plan and my broadband speed should be 256 kbps.
But I am getting a speed between 20 to 25 kbps.
I have made many complaints and have mailed them too
but am getting no help....

My number is[protected] & and the internet at my home has not been working for the last 15 days. I have complained (Complaint No. 9493 ) atleast 5 times and have been told everytime that my complaint has been updated. The Officer incharge is never available and no heed is being paid to the complaints made. The attitude of the employees is totally ""sarkari" as they have no accountability whatsoever.

I hope...

My number is [protected] and I cannot find my PUK code and my SIM number is[protected]....

sir
i want to change my prepaid mtnl mobile no. [protected] in to post paid, plz tell me about the requre document, form and the place or concerning person for the same....

Dear Sir
I am sending a text of complain forwarded to MTNL [protected]@bol.net.in.Despite of frequent complain MTNL does listens at all.Kindly do the needful. The text is

DEAR SIR
FROM YOUR SERVICE OF 56262 I AM GETTING MESSAGE "rS 25.00 HAVE BEEN DEDUCTED FROM YOUR ACCOUNT AS MONTHLY PLAY TUNES" for last six months a service I never asked for.On contacting 1503 i was toldb to send UNSUB BUT YOUR STUPID SYSTEM...

the service wire of my landline phone no 27284422 from pole to my house is broken and is tied on the the roof of some neighbour who misuse the line i have reported this to lineman of narela exchange a lot of times but no action is being taken by him .as a result i have to pay extra. kindly remove the service wire from the existing pole to some other pole and change service wire with new....