Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

Hi,
i by mistake paid my bill feb 2009 twice. I have tried all i can to get my money back but all in vain. They don't have a system. my number is 28680643. MTNL is Mumbai's shame. Its ancient and lack courtsey. Anybody can chose to slam the phone on you at anytime.
Thanks,
Vishal Agrawal...

I have a MTNL landline & broadband connectiion. My consumer no. is [protected]. I have severe problem of noise/disturbance in the line/connection, due to which the broadband gets frequently disconnected. I have registered several complaints with the concerned officer at the Dwarka Exchange and central complaint cell, during the last one year. Howevrer there has been no response from the department. The problem is due to joints in the cable/wiring...

We have subscribed for Aksh IPTV through MTNL & have been using it since almost a year.
However, we are very dissatisfied with the kind of service from customer service, interrupted performance of the channels.
The service provider is irresponsible & deletes any channel without prior intimation & reasoning for the same.
The Chief of Customer Service shamelessly disconnects the phone calls, never comes on line...

Everyone faces problem with the pvt. companies very regularly. But I always faces problem with one of the India's Largest telephone and mobile service provider MTNL specially during the bill payment time. Inspite of repeated reminders and telephone calls to their office and even talking to the Senior officials the problem remains the same. The have given an option of payment through credit card on their site. But it never works for the...

Sub : 1) Excess & Incorrect Utilization / Consumption of MB Data Shown in my account 2) Slow speed of Internet

Dear Sir,

I wish to inform you that my account has been showing an excess & incorrect utilization of MB data, resulting an excess billing to my account. For example, for 10/09/09, a utilization of 38.48 MB data is being shown during the time 12:38 p.m. to 12:53 p.m. even my compuetr was not...

Respected Sir,

I am a consumer of your Broadband service through Telephone no 22382193 & Consumer no [protected] in my monther name Savitri Gupta, Regret to inform you that the download speed is very low i.e 216, you are requested to kindly increase my download speed, i have already requested so many times at 1504 but there is no change in speed. You are requested to kindly do the needfull.


Thanks...

I have paid a bill of 2500 for a month for down load charges for watching IPTV
I have seen the seeion history of download charges and has opserved download everytime I switch on the TV. People using IPTV please check your download bills and session history.
From july to sept I have given three written complain still there is no reponse
How to get MTNL to respond any one know any complain escallation matrix in mumbai.br...

Hi,
For past couple of months I have been facing server problems with MTNL triband connection (area is kharghar). I have to frequently call 1504 for resolution.They say that it is a server problem and do something and it gets rectified.This is happening more frequently. I have complained this many time but no answer. On contacting customer care they give me numbers of DGM and when I call them they give me other numbers. I have tried...

Respected Sir Madam

I am using MTNL Landline/Broadband connection from Feb 2007 my no is 25991453 My CRN is [protected] in the month of July I have changed my plan from 250 Combo to 500 combo after fighting agst excess bill issue the July bill is rectified but when I have recd aug 09 bill then there is same issue I don’t know what is going in MTNL I think it is worst experience with MTNL to using MTNL services in aug I...

Sir, I am having MTNL Broadband Connection with Land line phone[protected] and my Customer id is [protected].I am using the broadband With plan 599 combo which is allow to me Unlimited Surf net +Downloading With 256Kb/s Speed Which's mentioned By MTNL Plan Cat log,Now From 10/9/2009 To till date My Downloading Speed To Much Low like 10 to 20kb/s.I have'd also many times Complaint Reg. To MTNL Customer Care Number (1504) with Number[protected],But...

dear sir , MTNL is cheating with consumer one of them is me ,
my name is gulam my landline number is[protected]

recently mtnl given surprice with over joy to consumer that they have double the speed of internet at same price , joy for mtnl not for user

before my speed was 256 KB/s now its 512 kbps now mark this both KB/s & kbps ,
its means before my plan was 256 kilobytes / second , now...

DEAR SIR/ MADAM,
I HAVE A MTNL BASIC PHONE NO.22960412 install on 04/09/09 BUT I AM VERY SORRY TO SAY YOU THAT I AM FACING LOT OF PROBLEM FROM YOUR SERVICES. I AM FACING THE PROBLEM OF NO DIAL TONE IN MY PHONE WHOLE DAY PHONE WORKING AS A ONE WAY WHEN I TRY TO DIAL A NO. THEN I FIND NO DIAL TONE. I HAVE ONLY INCOMEING. I HAVE MANY TIME REGISTER MY COMPLAINT THRUGH ONLINE & THROUGH PHONE TO LOCAL J.T.O MR. JAI BHAGVAN ON HIS MOBILE...

This is to inform that my landline connection [protected] is cut due to mtnl problem from[protected] to[protected].someone is use my phone .According to rules i am not paying money for that period in which i am not use that phone but mtnl members not realised their mistakes & i also give complaint to noodle officer ,eastern court on[protected].please solve my problem.
thanks
naresh kumar goyal...

I had sent a complaint to MTNL billing section Prabhadevi, Mumbai and also to MTNL Exchange, Bandra Kurla complex as communicated to me while contacting the costumer service centre of the service provider. Both the letters were sent back without receiving.
Complaint related to the excess billing in respect of roaming within Maharashtra. Even call to toll free numbers were charged. Incoming and outgoing calls were cahrged as roaming...

telphone line and telephone instrument is not working properly. please immidiatly this instrument replace.

Thanks

sulekha rani,
tele no 22485959
consumer .no. [protected].,
S-35 south pandav nagar
delhi 110 092....

[protected] Forwarded message[protected]
From: VIRENDRA VATS <virendravats.[protected]@gmail.com>
Date: Sat, 5 Sep 2009 21:44:00 +0530
Subject: Fwd: URGENT ...............MTNL BROADBAND CONNECTION NOT WORKING PROPERLY SINCE INSTALLATION
To: feedback.[protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, [protected]@bol.net.in, gmds <[protected]@bol.net.in>,...

am Vikash tyagi and my phone number is:- [protected]. i availed the service of internet with this connection. this is the first time i am using MTNL number. i varified and confirmed with Mr. brjesh at posangipur sanchar haat about the internet plan. he asked me to opt for Rs. 649 (Trib band combo) plan including rs. 50 for modem and told me that i will get free surfing and downloadin in that, in the customer services i was told that the rs....

MY MOBILE NO. IS [protected]. MTNL HAS DISCONNECTED BY MOBILE CONNECTION SINCE 19.08.09 INSPITE OF TIMELY PAYMENT OF MY BILLS. CURRENT BILL FOR AUGUST '09 HAS BEEN PAID WELL BEFORE THE DUE DATE (24.08.09) ON 19.08.09 BY CHEQUE NO.059641DT. 19.8.09 FOR RS. 1362/- DRAWN ON CENTRAL BANK OF INDIA, NEW DELHI. IT IS REQUESTED THAT THE CONNECTION MAY BE RESTORED IMMEDIATELY WITHOUT FURTHER LOSS OF TIME....

I would like to inform you that I have received a call from a cll center for MTNL broadband connection and I asked them to send their represantative and they have come with form and got signed and collected Rs 500/- but till date they have not connected broadband since 6 months and when I call them they do not reply.

Anil Nanda...

Besides repeated complains, I am still facing the disturbance in the service provided by MTNl.

Please look in to the matter...