Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

Since FEB'09, i have been getting slow speeds and continuous disconnections on my earlier plan 590NU and latest upgraded one 849NU. MTNL people have come to my place to test my CPE and line and told me to do various tests like changing the PHONE, FILTER, ROUTER, PC, ETHERNET CARD etc which i have done readily and they themselves have done it at my place. Finally their DE and other people have confirmed that its a line problem though...

Sir,

I was using a MTNL landline number 22712987 in the name of Smt Rekha Gupta.My last billing plan was Rs. 99 per month. One day I saw a aid in a news paper for Broadband use at present number. I booked a broadband connection on my landline and according to customer care within 8 days the service would be provided to my number. But no broadband service was activate. after that I met with Mr. Gupta (SDO MTNL) Mayur Vihar...

To,
The General Manager
6th Floor, Charai
Telephone Exchange Bldg
Mauli Mandal Road
Dhobi Ali
Thane (W) 400 601


Consumer No: [protected]
Work Order No. : 17121 Dated 10th Sept. 2009
Tel. No. : [protected]

Sir,

I have applied for this connection two months back as per details mentioned above.

My mother and I have called...

Hi ,

I have a dolphin connection . My mobile no is [protected]. But this no has been disconnected due to not receive ID proof . But I have also given my ID proof to retailer and also I have talked to him.
So retailer was saying that he will submitted my ID proof to Dolphin(MTNL) office today evening.

So I request to you please start to my connection services.


Thanks
Sushma...

Respected sir,
i am getting problem in my broadband connection from starting,when i take the internet connection .it doesnt work properly at any time and the speed is too slow that it takes about 1 min to open a site.,but according to my connection( i.e- Broadband plan-599 unlimited) my speed is upto 256 kbps,which is not delivered to me.I have regulary registered the complaint at 1504 but they only gave assistance that action should...

Dear Sir,

I have been using MTNL triband for some time now. On 30th October 2009, I had given a request to change my tariff plan to the new festive offer of Rs.749 unlimited plan to their customer service. I was issued a booking no. F6030656 for the same date. Subsequently, I have a received confirmation call from their side confirming my booking and was told the scheme would take effect on 1st November 2009 as their schemes...

Dear sir,

maine 1504, per call kar Takriban 20, bar Complain kar diya ki mera Broad band work nahi kar raha hi aur kabhi kabhi karta bhi hai to kafi Slow so chek kar mera Net sahi kiya jaye aur complain per action nahi karne wale Mtnl ke staff per imideate action kar mujhe inform kare jis se ki main net ka sahi se Upyog kar saku ( Mera Mtnl Phone No[protected]

with best regards

S K Sharma...

i want to know the puk code of my prepaid trump sim card(delhi,india) number is[protected]?...

I have got my mtnl dolphin connection permanently closed. no. is [protected] and also submitted an application for refund of security at Sector -3 , Rohini. All the bills have been paid till 28.10.2009. It is requested to kindly refund my security at the earliest possible.

My address is 112 sangam appartments, zone H 45 pitam pura, Delhi-110034....

This is regarded as highly unprofessional and unethical behaviour of MTNL that it charges excess billing. Iam using Dolphin Post Paid connection for quite some time and to my surprise - last month the bill was huge.
Total outstanding bill amount is Rs 1853/- which is huge.
Firstly, The excess amount charged is towards GPRS (Internet usage).
When I called customer care and enquired - they told me that GPRS is not activated...

contact No 25355598

i m user of above mentioned number,
i m facing problam related internet. i have complained to Mtnl custermor care many times
but nothing have been done so far........

My broadband connection is erratic. Its LINK and DATA light goes off abruptly hampering download process midway and soon the connections resumes on its own. This happens twice a minute and is quite inconvenient. This problem is persisting since June, 2009 and despiting writing mails to CMD/MTNL, no improvement is forthcoming. Plz advise what to do next.....

I have take a SIM connection from mtnl (trump) these no. is [protected] since july 2008 to continue but mtnl block my phone on[protected] without any notice and information. i'm make complaint on 13th oct. which no. is 19100037. after that i make llnd complaint on
14th oct. which no. is 19100001.after that i make lllrd complaint on
15th oct. which no. is 19100001.after that i make ivth complaint on
16th oct. which...

Dear Sir,

I am holding a broadband connection with phone no. 23642585 from around 10 months now. I send repeated complaints to 1504 for last 15 – 20 days the people picking up the phone there ask if the ADSL is blinking & if it is blinking then there is problem in line or get the setting changed every time and it starts. It is our every day duty to call up at Mtnl and complain. But the line man who attends our house...

I have purchased a mobile sim from laxmi nagar dealer whose no is [protected] and its sim no is[protected] on 16/10/09 but my sim was not activated . i have submitted the necessry document to the dealer.
any satisfactory help is not given by the customer support.dealer told that he send the document already.I also go to the SANCHAR HAaT but he told me to talk to dealer.
Please tell me what i have to do to activate...

Hi, I was using MTNL Landline connection since 1997 to Aug 2009 but because of some irresponsible & lazy service by MTNL, I have decided to surrender my landline connection. On Aug 1st I have surrender my instrument as well as all the neccesary documents. Now it has been around 75 days, I haven't received my surrender cheque. A clerk in Sanchar Hart in Dilshad Garden told me that it'll take 60 days from the submission of instrument...

Sir my complaint is pending since 6th Aug 2009 No.CO90855054
I sent regd ltr dt 17 Aug recvd reply fm MTNL BKC Mumbai -98 as follows Quote Complaint is forwarded to DE Billing GSM, MTNL 4th flr. for action n direct reply. In the meantime u r rqstd to make communication with him directly in case of delay Unquote Kly note that I hv recvd no telephone no. as to whr shud I phone but on making phone calls on Nos.26520303, 26527447, 28403300,28403400,...

Dear Sir/Medem,

i m user of mtnl broad band, my telephone no is[protected] in sadat pur extn, karawal nagar, north east area delhi.This telephone was dead from last 30 days and i have logged complaint many times around 10 times on 1504 but response is zero and also contact this no. 22967824 area manager, So, no body helping me.Please provide me proper initiatives so that these people don't try to ignore other persons.br...

MTNL Delhi Complaints - TELEPHONE / BROADBAND DEAD FOR MORE THAN 40 DAYS & NO BODY FROM MTNL LOOKING WHILE LOGGED COMPLAINT MANY TIMES. ALSO ZONAL OFFICER MR. ARYA (NEHRU PLACE OFFICE) IS NOT PICKING/ READY TO ATTEND DIS-SATISFIED CUSTOMERS
Dear Sir/Madam,

My MTNL telephone number is 26443692 in LAJPAT NAGAR area, SOUTH delhi.
This telephone was dead since 40 DAYS and i have logged complaint many times. Recent...

Respected Sir,
My name is Sugumar, Iam Employee of claim managment Company in Rajendra place, New Delhi.Iam MTNL network user. On 03/10/2009 I sent a request to MTNL Network activate caller tune to my mobile. But the caller tune not activated till a date.I called a mtnl customer care center 35 times. They said the reason is that ( Server down, song not able to download), They are saying fooling answer, when i calling...