Mahanagar Telephone Nigam [MTNL] Complaints & Reviews

My brodband connection 27859529 is not working properly,, mtnl lineman says it is virus problem and closed the call. But my computer is completely protected with virus. Also mtnl is not able to run internet on some other computer as well.

Can mtnl name the virus so that i can send the request to quickheal to find out the solution..

To my surprise mtnl lineman is not equipped with any antivirus but he claims that...

Broadband Issues
Hi,

From last few "Months" I'm having problem with my MTNL Broadband.

DSL Router: T-KD 318-EUI
Name: RAM NARESH

Everyday most of the time it just keep trying to connect to internet and i get "Authentication Failure" or "PPP Down" messages, It works fine for some time (Around 2-3 hours in brakes in 10 hours of time). But whenever...

I purchased a 3G mobile connection ([protected]) on 24-June-09 from Sanchar Haat, Jor Bagh. However, even after passage of a month, I find that the above mobile connection is not yet energized and, whenever I want to use it, gives a message “Your phone is suspended temporarily”.

I had already submitted the requisite Agreement form alongwith copy of photo ID. On enquiry with the Sanchar Haat Jor Bagh, I’m informed...

Hi,

This is Manish from Mumbai, I an subscriber for MTNL ADSL Broadband Connection from September 2006. Prevoiusly I had subscribed for DSL 599 Plan (minimum download speed as committed by MTNL on thier site is 256Kbps)but the speed I was getting was pretty good between 150Kbps to 175 Kbps.

Since last month I have changed my plan to Trib Unlimited 256 Kbps after that the speed has reduced to 25- 28 Kbps (minimum...

Fe months back IPTV- MTNL executive visted our home to sale IPTV conncetion, We have taken conncetion on 1 month trial basis.

They have not done installaiton at all, & charged us rs. 900 as installation csot & deposit. They just hanng wire & taken wire cost. Provide IPTV chinees model & remote, whcih is not working properly & hanged regulalry.

On MTNL site they have given customer service...

TEL -[protected]


I HAVE BEEN USING MTNL DELHI BROADBAND SINCE LAST 1 YEAR.OVER THE YAER MY INTERNET IS NOT CONNECTING PROPERLY .AFTER 5 MINUTS IT DO DISCONECT.I M FEED UP TO LODGING THE COMPLAINT IN 1504, 197, AND MTNL WEBSITE.NOBODY COME FOR CHEK THE PROBLEM FROM MTNL....

BROADBAND NOT WORKING REGULARLY

I regret to bring to your kind notice, my sad experience with getting an
MTNL internet connection installed at my home.
I had registered for an MTNL Broadband connection on MARCH 2009.

My broadband connections is not working regularly anytime. First of all the Phone is not working 4 months out of 4 and Half months (till date of complaint)

I have made...

My telephone number is 22725092 in I.P.Extension. I have Mtnl broad band internet connection.
It is not working properly. always disconnect after sometime. Never worked continously within a month.

On making complaint it is rectified for one day again someone plays mischief in MTNL and stops its working. MTNL higher authorities should do something about it or I am thinking of discconeecting both landline telephone as...

My name: Alok Maheshwari
Address: C-144-St. No-2, Prakash Vihar, Karawal Nagar, Delhi-110094
Contact: [protected]

1: My Telephone and My Broadband not working. Registered complaint. (Complaint No: 1002 Dated:13 JULY) visited the local Telephone exchange. They said Cant say how long it gonna Take.
2: Its been around 15 days today its not working.
3: Since that day I m trying to register the complaint...

I have the following MTNL Delhi Dolphin Mobiles.
1. [protected]
2. [protected]
3. [protected]. I have opted and paid for the itemised statements for all of the above.

The bills for the month of June 2009 were recently sent to me for the above phones. I find that itemised statements for all the above pnones show calls made and charged for the month of May. Further, even thogh the bills have been invoiced on...

Dear Sir/ Madam,

My telephone no. is 23697045

I am a mtnl triband user for over 3 years now. Recently i got my plan changed from trib unlimited 256 to trib unlimited 512, it was done on the 1st of july.
Since that day onwards my internet speed has decreased considerably. Previously my average download speed used to be 200 to 230 kbps, now it is mere 50 - 55 kbps after the plan change.
I have been...

I had purchased this Mtnl DataCard on 14th June, 2009 for Rs. 2850 which is non refundable. I was told that it will fetch you the speed between 60kbps to 100kbps. But the speed I am getting is betweem 15kbps to 25 kbps which is very slow.. Inspite of several complaints there is no improvement in Speed. I am unnecessarily paying the money without any effective use for me. Is there any Procedure for getting my money back or fixinfg my problem.??...

Due to the non availability of proper and cost effective broadband connections in my suburb in Mumbai (Mulund), I eventually had to go with MTNL broadband connection. I was informed by many that MTNL is good but I am sorry to say that MTNL is not even satisfactory.

The main user of the connection is my dad and he won't easily understand the reliability of the connection. He would just try and refresh pages 3-4 times and...

We all know that MTNL is in New Delhi and the network changes to BSNL whenever we are in roaming.Now the problem is that the MTNL coupons are not available for easy recharge outside Delhi.All coupons are of BSNL.We have to recharge our cell from Delhi only.This creates a lot of problem.Please do something to avoid this problem so that we can recharge our MTNL network cell phones even outside Delhi....

SIR,
My name is Raman Kant Kapil, i got mtnl broadband plan trib combo 749 nu installed last year it clearly stated that that i can download 1.25gb in a day&night was unlimited, it would cost me some what around rs 800.But to my disbelief they charged me around 12000 for 2 months. I immediately filed a complaint with nearest MTNL branch, but even after an year i have not recieved any response



I want...

One of the worst services.
I am using MTNL's broadband service since last 4.5 years. But since last 6 months my internet connection works slower than a dialup connection, doesnt works at all, have got the complaint registerede atleast 10 times on 1504, every time a new complaint number is given, but no actions are taken. Got the phone number of the persona responsible for my area, the person visited my place, wasnt aware much...

Dear Sir/Madam,

I have a problem with my landline phone. This is like a dead machine for me. Display and dial tone vanished. How do i use this phone? Please tell me any solution.

Your Customer care department service is Ridiculous. No one care about customer after connection have been established. I have already tried to complaint so many times, but the call center employees cut the line in between the discussion...

I Have A MTNL Mobile Connection. Previous 2 Month I have Given at least 20 Complain For Deactivate My Hello Tune But Regarding My Complain There Is No Response. What I Do...

Some Complain No Is as Following:-
17400091 Dated 18/03/2009
5800104 Dated 24/06/2009
56523300 Dated 16/03/2009

Latest Complain No. Is 58400029 Dated 04/07/2009

I have already done his process according...

SUB: Regarding bill No [protected], [protected] & [protected] (Phone no.[protected]

Dear Sir / Madam,
This complaint is in continuation with the complaints I have already lodged with the MTNL earlier about wrong billing on Triband subscriber usage (Dated 17/02/09). After the complaint lodgment intermittently I have been able to contact Ms. Sharanjit Kaur about the bill (on phone & in person) I have been falsely...

Sir,

I have applied for new MTNL connection through DISTANCE TELECOM( which is a direct sale provider of MTNL), address: 108-A, GF, DDA BUILDING, MATA SUNDARI ROAD, NEW DELHI- 110002 on 19/6/2009. w
The executive Mr. Mukesh Kumar took all the documents & Rs 500 cash and told me that connction will be set up in 7 working days. But till now I have not got any connection, I have tried callingf his no. [protected]- He...