[Resolved]  Oxicash — debit for failed transaction

This is [name removed] , having an oxicash wallet which i use for mobile recharges. on 18th of march, i did an e-top up of bsnl from my wallet for an amount of Rs 112/- but it showed that the transaction failed. after that i when i checked my balance, it was debited with Rs 112/-. i immediately registered a complain with oxicash over the phone and they gave me a complain id and said that the matter will be solved within 24-48 hrs and the balance will be refunded back in my wallet.but i have not received the refund amt. and neither am i gettin any replies from them.i have mailed them almost 5-6 times but to no avail. i would request u to kindly look into the matter and take some strict action against this company.
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Jan 1, 2018
Complaint marked as Resolved 
Verified Support
Dec 01, 2017
Oxigen Services India Customer Care's response
this issue has been resolved
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Oxicash — Amount Is Debit From My Account & Recharge is Not successfully

My Recharge is not successfully and my account is debit from the amount Two Times , ref.no. is CN[protected].And OTC -1191441 , 2. Ref.No.Is CN[protected] , OTC-1194690. Please Check and reply me urgent..
Subject: Mobile Recharge is failed and unsuccessful but Amount is deducted from SBI Account

Dear Sir / Madam,
I, Tanmoy Chatterjee, have recharge Rs. 222.00 of my MTS mobile number [protected] through www.oxicash.in on 24.04.2012 at 8:06 PM. But recharge was unsuccessful and failed OxiTransID –[protected]. But amount of Rs. 222.00 is deducted from my SBI account through MSBI[protected]IGA3502391 TRANSFER TO [protected] BILLDESK TRANSACTION with customer SBI transaction ref. no. IGA3502391.
But Till now my same money is not credited on my account.
So, please would you tell me am I get this amount from www.oxicash.in
Thanking you.
Tanmoy Chatterjee

sir, idone a mobile recharge of 50.00rupees.through OXICASH, online payment on 28/5/2012 but recharge failed.oxi TransID;[protected]
PLEASE REFUND MY MONEY
Account deducted from Bank But Top Up Not Done

I have recharged my Airtel mobile no. [protected] by oxicash topup through Vijaya Bank internet Banking for Rs. 50 on dated 30.05.2012 Amount deducted from my account but recharge not successful, so you are requested please check and refund my amount.
Thanks
Rahul K. Singh
Vijaya Bank A/c No. [protected]
As per our investigation, there are no transactions on the number [protected] on mentioned dates.
Customer care
Oxigen
I have recharged my mobile ([protected])through oxycash rs 351 but the recharge was un successfull and cash was deducted from my account.Kindly do the needful.
thank you
Even i've faced the similar problem today... money has been debited from my ICICI Bank a/c n d recharge is not successful on my BSNL network
i also recharged my uninor number [protected] with Rs. 36 from oxycash through my bank's account.Though the amount was debited from my account I did not get any balance.
my id is [protected] my e wallet is locked how can i un lock all other option like check balance etc is working
sir, idone a mobile recharge of 50.00rupees.through OXICASH, online payment on 19/08/2012 but recharge failed.oxi TransID;[protected]
PLEASE REFUND MY MONEY
Another victim . I lost 660 rs with oxicash.That are not even responding to me now
hi sir i am raviraj from m.p. i rechared airtel mo. no.[protected] of 197 on 27/05/2013 in 13:24 .In my dabit card balance is low but not gte (recharge ) my mo.no. tr.ID is 3460246
today i have made two recharges on my no.[protected](bsnl) and [protected](videocon) with rs.500.each for which my account is also debited rs.500 each time but not get any balance in my no.pls take action into this matter date 05.07.2013 timing 4.00pm to 5.00pm thanks
Dear Sir,
I have recharge Rs.151/- to my docomo no.-[protected](T24 Sim patna) from your oxycash recharge on 24/07/2013, but till today it is not recharge and my savings account no.-[protected] was debited same time on 24/07. details is given below;-
Mob. no.-[protected],
date of recharge-24/07/2013, debited from SB Account-[protected], Journal no.-2181541, MSBI[protected]IGK3922010 and tr.to[protected].
So, I request you to kindly back my Rs.151/- in my above said savings account no.-[protected], maintain at SBI SPB Branch Patna, IFSC Code-SBIN0004070 and oblige me.
Yours faithfully
Abhay Prakash Singh,
Flat no.-104, Agam Atma Vihar Apartment,
New Patliputra colony, Patna[protected]Bihar)

Oxicash — Recharge Through OXICASH

Recharge NOT Done for Rs "1000", Money debited from my account on 27/11/2013, Support not responding OXI CASH and mailed serval times .The payment was deducted from my bank account, Transaction ref Number is [protected] - MHDF[protected]-BilldkOXICASH. Please do the needfull...
Meher Sarid's reply, Dec 1, 2017
Dear ALL,
please note that Oxicash is not a live product.
there is only Oxigen Wallet app available on the playstore.
kindly do not use inactive sites to make your payments

never disclose your ID or password etc on open forums like this or there may be misuse of your id .

please write to [email protected]
today i have add RS. 1000 in my oxigen wallet but it shows the transaction have been failed and the amount gets debited from the punjab national bank. Refund My Money.
Sir Maine Ek Transfer Kiya Tha Abhi Tak Paise Nhi Mile Kya Kroo Ab Ye Mera Transition Id Hain--[protected] Sir Jaldi Kijiye Plz... Date.. 6/10/15 Ko Kiya Tha
Sir Maine Ek Transfer Kiya Tha Abhi Tak Paise Nhi Mile Kya Kroo Ab Ye Mera Transition Id Hain--[protected] Sir Jaldi Kijiye Plz... Date.. 6/10/15 Ko Kiya Tha
Ro -- [protected]
Meher Sarid's reply, Dec 1, 2017
Reference no. OXISBI10812520IGOBBHNJYA dt. 27.11.2015 for special recharge of BSNL mobile no. [protected]. Rs 561 debited from my SBI account but not credited to my mobile account. WHAT IS THE STATUS. How can I contact to know the status of my recharge. Pl do needful and let me know status of my recharge.
Meher Sarid's reply, Dec 1, 2017
Dear ALL,
please note that Oxicash is not a live product.
there is only Oxigen Wallet app available on the playstore.
kindly do not use inactive sites to make your payments

never disclose your ID or password etc on open forums like this or there may be misuse of your id .

please write to [email protected]
Dear ALL,
please note that Oxicash is not a live product.
there is only Oxigen Wallet app available on the playstore.
kindly do not use inactive sites to make your payments

never disclose your ID or password etc on open forums like this or there may be misuse of your id .

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