[Resolved]  PVR Cinemas — Unsuccesful online transaction- Money not refunded

I have tried to book tickets on PVR site on the date[protected] for 3 . I tried twice and both the times the transaction was unsuccesful. But the money is not yet refunded. I hav contacted the payment gateway CCAVENUE. they replied that the money already transferred to PVR so i should contact them only. I also mailed PVR site([protected]@pvrcinemas.com) on Jan9,2010. I havent got the reply even till today.
Following are the details of the transactions:

14152754 [protected] [protected] [protected] CCA[protected] 620.00 12/24/2009 S

14151963 [protected] [protected] [protected] CCA[protected] 620.00 12/24/2009 S

there are lot of problems like these on this site. So why dont they either find out a system to rectify these problems as early as possible or atleast bring a change so that there wont be such problems now on.

Please kindly go throught this and i request you to take a fast action on this.
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Aug 14, 2020
Complaint marked as Resolved 
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Even i had same experience with PVR mumbai. I tried to book tickets on 24.12.09 which shows availability in website but failed trice and i got charged my icici credit card 3 times for the failed transacitions.

and written same complaint to thier website but no response from such number 1 cinema owner !

and even i visited to the cinema hall twice but they told me within 6 working days it will credit to my account .Till today no credit and no response

24/12/2009 74477489358023510933272 PVR LTD. Rs. 945.00(DR)
24/12/2009 74477489358023510911484 PVR LTD. Rs. 975.00(DR)
24/12/2009 74477489358023510932746 PVR LTD. Rs. 945.00(DR)
I have booked 3 tickets for PVR Mahagun, Vaishali, Ghaziabad on 11th October 2010.

Here are the reference details:

CCA[protected]Avenues India Ltd/Reference # [protected]/dated 11 Oct 2010.

I had booked the tickets through HDFC Net Banking gateway. An amount of Rs. 345/- was deducted from my bank. It was confirmed that the tickets were not booked and the amount would be refunded to my bank, even on 3rd day I don’t see any credit in my bank.
fraud company...good for their old business of transport...Amrilal transport

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