[Resolved]  PVR Cinemas - Money Not Refunded — PVR Cinemas- Money not refunded

Hi,

I was trying to book 3 tickets for 3 on 24th december, 2009 but the site said transaction failed. Hence i did not get the tickets but my money for 3 tickets (rs 585/-) has been debited from my citibank account. Also the tickets don't show in the booking history.

My account registration details are

Name: Anubhav Goel
Username / Email : udani.[protected]@gmail.com
Amount debited: Rs 585/-

PURCHASE SUBJECT: CCAVENUE S|CCA[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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I cannot agree enough with the above mentioned experience. I booked tickets for Sherlock Holmes for 14th January 2010 at PVR Hyderabad Central. The screening of the same was cancelled without any 'apt' notice (I do however, appreciate the fact that they called me 1.5 hrs in advance and informed me of the cancellation).

Having said that, I regret having booked the tickets with PVR online completely since I am yet to get my ticket refund. Further, they do not have any call center's and no one ever picks up a call at their theatre numbers. I had to personally go to the cinema complex last Sunday to express my concern. Regrettably, I am yet to be reimbursed for the movie tickets.

My ticket booking ID is: HYDB[protected]
My bank account is with ICICI bank, Chamrajpet, Bangalore Branch
Going by the number of complaints registered against the policies of PVR Cinemas, in this forum, I would assume this matter is clearly subjudice and needs immediate intervention of the central government authorities.
Over which there is no way to contact them, nobody replies to the email nor does anyone pick up the phone. This is just not the way to treat the consumers.

Hope some action is taken
Does anyone have any contact number for PVR cinemas

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