Samsung India Complaints & Reviews

samsung/21" TV — no response

After 5days of contacting the Samsung Customer service, for repairing my 21 " slim TV nobody from Samsung has contacted me and there was no response from them. Every time I call the customer service, I am assured that the service engineer will come up today. But it has not happened. I don't expect such service from Samsung India.


my complaint no id [protected],

SAmsung Mobile D840 — Camera Problem

Dear Sir,

Sub:- Complaint regarding Camera problem in Samsung D840 Model

I broght New Samsung D840 Mobile On 06/07/08 from Following Address

SHREEJI ENTERPRISES ( INDIA)
SHOP No.26, 2nd Floor, R.Mall, LBS Marg,
MULUND ( W), MUMBAI,
MAHARASHTRA,
INDIA
PHONE[protected]/62

INVOICE NO. D 1193, DATE:- 6/07/08

MVAT TIN NO. [protected]V DT.01/04/06

VAT C.S.T. NO. [protected]C DT. 01/04/06

PRICE

SAMSUNG D840 QTY. 1 AMT. 10, 600.00 INR.
DISCOUNT 2610.00

NET TOTAL 7990.00

sr. no.[protected].

PROBLEM:- Camera not working properly. scratch
was observed during taking of photos only. sometines Reverse Imaged was seen on screen.

I registered complaint on 13/09/08 and my receipt no. is 1633

There is no question that the phone is within warranty period.
But I received reply on 26/09/08 from Delar mentioned above ( SHREEJI ENTERPRISES) that the above model production in india was closed and
AUTHORISED SAMSUNG SERVICE STATION NEAR MUMBAI, AT THANE HAS NO SPARE PART. He even did not having equivalant spare model for replacement till the complaint is solved


AS SAMSUNG IS WORLD LEADER IN ELECTRONICS such a service was not expected.

I am requesting you to solve my complaint or give me another equivalnt model.

Thanks

Kedar kularni

contact [protected]

Samsung SGH D840 — Poor quality

I have bought a samsung SGH D 840 mobile one and a half year back. The same is a slider phone and the quality of the phone is really poor. My phone has already been repaired thrice since I had bought and everytime the reason told to me is that the slider strip is destroyed if you use the slider too much.

I dont know what to d with a Rs.11000 phone which is no good.

Please help

[protected]@gmail.com

Dear Sir

I bought one Samsung Mobile handset # SGHB 5722 on 15/03/2010 from QRS RETAIL OUTLET, Trivandrum.

During the past five months, I have faced lot of service issues to my mobile handset like display problems, black mark on screen, clarity etc.. .I don’t know whether you have experienced this problem with other customers.

I had given my handset to your service centre in Trivandrum (couple of months back) due to the touch screen issues, and they returned it after some days saying that they have replaced the touch screen and the problem has been solved. From the very next day the same problem happened and I tried my level best to use the phone with the same issues. It was my urgent requirement to keep the phone with me even with the problems. I knew that your service department will not solve the problem on priority basis and my experience with them stop me to approach them again .One black mark appeared on the screen and then it grown gradually and there was no other option.

Then I returned my handset to your trivandrum service station and they asked me to sign on some documents. It is unfortunate that they mentioned the complaint as “water logged”. Actually there was no issues to be waterlogged. I did several follow-ups to solve the problem and to get my product back with good condition. They asked me to pay money even it was under warranty period

They returned the product without proper service and I was totally upset on their behavior and service to customers.

I'm sure that this isn't the level of service you intend to provide and will remedy the situation immediately. I would like to get a new product from your side. As this product is still under warranty, I would appreciate you notifying me as to how we may resolve this matter. I look forward to hearing from you.


Thanks&Regards

Siji Nair
Mob [protected]

Samsung Mobile Model D840 — poor service

Dear Sir,
I have a samsung mobile phone model D 840. In this for the past one week there is a problem in the screen. I approached the samsung mobile authorized service center at Tambaram sanitorium. They said that there is problem in the connecting strip which is not available there. They said there is no stock in india and it will take more than a week to get it.In 12 months I have encountered the same problem more than twice. They are replacing poor quality spare parts. The service is very very worst and irresponsible. Ultimately I wanted to change my brand and say Good bye to Samsung .

- Thalabathy Nagaraj,
Mobile: [protected]

Samsung — myself Mobile tapped

Dear sir,

I feel my mobile no. [protected] is being tapped and may be some one desposed informetions.
I unneable to for this so, kindly can you help me in this matter.
last 3 yrs. i am using same number with your servise so, i do'nt want to go for change of number or servise.

Samsung — beep sound

when i making my tv on its making beep sound

I, had bought a Samsung fully automatic washing machine during November 2007, within one month from the date of purchase I found water leakage, and I had complained to the Customer care, who visited and informed that a spare is defective, and assured to replace within two days from them, it is also 50 days no one has turned up despite making many number of calls except the telephonic assurance nothing is forthcoming. I likely to file a consumer complaint before the forum.

with regards


S. HUSSAIN AFROZE
ADVOCATE.

Dear Sir/Madam,
I am working in Bangalore and I have been using Samsung washing machine for the last six years. I have not had any problem with the machine and I am quite satisfied with the performance of the machine.
The problem I have is that, the pipe of my washing machine is leaking and it is not available with any of your dealer. They asked me to contact Samsung Company directly. Fist thing is that, is it such a big spare part that for which I need to contact your company people? Secondly I did not find any contact details for Samsung India on Internet.
Kindly send me contact details where I can buy or order for Samsung machine spare parts.

Kind Regards

i had bought an AC split one 15 days back, called the service center guys and on my repeted request someone came and told that the unit needs to be replaced as it has manufacturing defect.
but till date 10 days have gone and none showed up.
when i try to call K electronics in Aundh Pune the dealer of Samsung they talk so roughly and refuce to replce the unit.
Even they threaten that i can even go to consumer forum etc...
i did a very big mistake in buying a Samsung product...
i will advice everyone not to buy any SAMSUNG product as their after sales service is real

I purchased Samsung fully automatic top loading washing machine from Adishwar's, Rajajinagar, Bangalore. The Show room service person completed the deomstration in 3 minutes!! and fled the scene without even showing us how to drain the water out. The brand new washing machine is now full of dirty water and we have not used it even once. Show room person says' It is not our responsibility'. There is no response from the customer care since 6 days!

After sales service is really worst!!!

Model # AS19WAXDTL
Serial# A128TZBP404029x


I am utterly frustrated and in desperate need of your service. I have been calling the toll free number several times since the last one year to report a problem with the Split AC I bought from Samsung. But no response at all. Now the warranty of my Split AC has also ended leaving me helpless.

I took the help of a service personal from Alpha Service center, an authorised Samsung service center and the technician identified that there is a gas leakage in the unit. So I made more than 10 calls from yesterday and today and I spoke to different people including Amit, Siddarth, Anitha and Santhosh and every time they kept saying that there will be a call from a Engineer and that call never came.

You people are driving me mad and my last resort will be the Consumer Grievances Readdressal forum if you fail to help me out atleat now. Even the promised quarterly visits from Samsung engineers has not happened and here I am totally frustrated and awaiting help from Samsung.

I have samsung 2t split a/c on my shop. I am lunch the complain against cooling on 19/04/2008 but at the time my problem can note solve, i am talk with customer care always your executive tell me our executive come today any how but no one cane come at the time, so please tell me what can i do my complain no is [protected]

Regard
Javed r mansuri - [protected]
Subhiksha trading services ltd.
Surat.

i bought one samsung 1.5T split AC, two years ago Prabhat Electronics, malancha road, kharagpur, Dist.- paschim medinipu, pin.-721304, West Bengal. from the very first day i am facing disturbance during sleeping time, as a boiling noise comes out from the indoor unit. after my several complaint, to the retailer the company's service person came and told that the noise is occuring dueto installation fault. but today it is more than a week my AC is fully stopped working and i lodged the complaint right after next day it stopped working. no body from customer service has attended the problem but showing excuses that he is the only person to attend the whole district.

i think it is buyers fault, that, they go for SAMSUNG

Samsung — Split AC

Hi,

Had purchased a Samsung Split 2 Ton AC in 2005. Every year since then we have been spending around 2 k on getting the AC to work. Every year it develops a leak a new cylinder with Gas has to be filled in. Then at times the compressor does not work.

Last year had escalated the call and a team of engineers had visited to check the problem. At that time they had promised that the issue would not recur but this year the same has happened.

Please help in getting my issue resolved. I want to get this AC replaced in totality. I dont have any hope that the problem once rectified will not get happen again. This entire unit is faulty and should be replaced.

Thanks and Regards
Trisha

hi, i am very much interested in samsung brand, what product
i buy i will go for samsung only. but i am loosing the interest in this brand the way you customer care staff not respond towards
complaint. only your people find way to other brand. know i change my mind towards other brand where i get better service &
good product.



hope you people understand todays world how customer important.


thanks

niranjan
manager merchandise
flat no- 117, niraml nest apt
ramshankernagar old ramathapur
hyderabad, AP, - 500001.
mobile no # [protected].

My Washing macine is not working properly. Please send your executive at my home address ASAP.
My Address is -

Amit Kumar Gupta
D-14/28 First Floor,
Platinum Delux Floor,
Ardee City, Sector - 52,
Gurgaon - 122003 - Haryana
Mobile - [protected]

My samsung Window type AC was not working. So i lodged a verbal complaint on 14th April. But after making so many calls again and again, service engineer from Alpha engineering service, chennai came on 26th April and said there is a gas leakage and it has to be taken to their place. Again another person came on 28th and took my unit for filling the gas. After that i am making calls almost everyday to know my status. But the responce is very very poor. I would have get repaired at some other place much earlier than this samsung service. All my household items are almost samsung products. But now i lost faith on samsung just because of very poor service.

Dear Sir,

I have purchased a Samsung Hard Drive, as per details given below, in 2005:

Serial No. 1024J1FY503587
Model: SV041 IN
Date of Manufacturing: May, 2005
Expiry Date: May, 2010
Distributor: SIEL

As the Computer displayed diskboot error, in the midst of boot up, I have checked my system with Computer experts and they said that the disc is damaged and is to be replaced. As the disc was in the guarantee period, I forwarded the same through your dealer, Iris Systems, Palakottu Complex, Pulamon. P.O., Kottarakkara, Kollam-691531, Tel. No.[protected], 3298454, as per complaint No.10402 dated 16.04.2008. They have forwarded the same to your service Center AMRUTH SOLUTION, 39/1607, Maria Complex, Kannanthodath Lane, Tel.[protected]/[protected]. Today, (the 3rd May, 2008), I was informed that the disc was not replaced but returned with a casual remark affixed on the disc “Socket Broken Sending without service.” On careful scrutiny one can notice that the edge of the plastic at the corner of the socket is tampered, which damage was never there and was never noticed or remarked by me nor by the Computer technician who dismounted it nor the Iris Systems, Kottarakkara, through which it has been sent. It can happen either in transit or with the service people at Cochin, of which I am not sure.

This damage is so minute that it cannot at all be the reason for the defect, of which the service people at Cochin also agreed with me when I talked to them over phone today. I do not understand the rationale, morale and ethics behind the offer of warranty by Samsung for a products like this if they are not taking into consideration the reason for the failure or malfunctioning of their product, but are rejecting their warranty without a genuine reason or logic. Here the dictum, “CUSTOMER IS KING” as said and practiced in many parts of the developed world, is violated. No establishment should provoke, compell and inspire the customers to take the extra burden, including financial, for going after the justice courts and customer grievances cells for getting justice done on commodities they purchase. They should not unnecessarily punish their customers for having purchased a Company’s goods. That is not at all good nor ideal for any individuals or establishments.

I, therefore, hereby, once again request you to kindly consider my case as it is a genuine one and absolve me of further pain and hardships. Please find out the reason for the defect and replace the disc as early as possible as it is on the warranty period. I find no ground in rejecting this replacement.

Awaiting to receive your reply.

Yours sincerely,
KUNJACHAN KOSHY

Hi!
I am Akhil Gupta, and am running a hotel in GOA. We have day to day dealing with Samsung as we have all the products of Samsung only. I am quite unsatisfied with the behaviour the service team has shown. We have purchased a Capacitor from your showroom and brought it on our own only. But the bill you have given and the amount mentioned is inclusive of Labour & installation charges which is Rs. 250. When there was no installation, neither your guys came to our premises than for what are they charging the labour fee.. I am very unhappy with this approach and would suggest if someone from your sales team can contavt me at the earliest...

Hi,
I, had bought a Samsung fully automatic washing machine(product code no - 82TAL) on March 8, 2008 from "Next", Taware Electronics, 47/31c, Ramchandra apts, Aranyeshwar, Taware colony, pune 411009. PH[protected].On the first day of trial found water leakage from the tub due to the hole in the tub. I had complained to the Customer care, service engineer who visited and confirmed deffect.He assured to replace the machine as it is the manufacturing deffect within a week but till date no one has turned up despite making many number of calls except the telephonic assurance nothing is forthcoming.
From one and half month machine is laid ideal in our home. On priority kindly replace the machine.

Regards,
Nutan Baliram Sarkale.
12, kimaya residency, bhau patil road,
Pune - 411020.
Ph - [protected].

Samsung — Samsung 1.5 Split AC , Complaint No. 8403101767

On 01.05.08 complaint was registered and the complaint no.[protected], regarding non cooling of Samsung 1.5 Split AC, till date i.e. 06.05.08 the problem is unresolved.

Daily in the morning we keep on remaining them the respond we received from Customer Care was the service engineering will be visiting the office before their visit they will make a phone call.

From the day we block the complaint till date (total 6 days) we are receiving the same reply from customer people. Neither we received any phone call nor any service engineers visit.

Sad to say, we didn't except these kind of services.

My name is V.Pramesh, with a wrong impression on the company that it is customer oriented, i have taken a AC (split) in july 2007 i would like to have a service as the cooling is come down but to my surprise i came to know that they are so busy that they are not in a position to attend to my complaint even after two weeks of my request to your customer care i will wait for another 24hrs for your people in case they do not turn up i will try to take this matter to news paper and try to get this people

Kindly Attention Chairman, Manger, & In charge Customer care .

Dear Sir,

I am Raman Aggarwal, S/o Sh Parveen Chander Aggarwal, H.no- 3819, st no-8, Shiva ji nagar, Samarla Road, Ludhiana. I have purchased a window Samsung A.C. 1.5 tone at 30, April 2007. There is problem in my A.C., which is occurred on dated 23, April 2008. And same is Under Warranty. I already lodged complaint to your Customer care at several times but there is no action till date. My complaint no is [protected]. I shall be highly thankful to you for an earlier action above said problem.

With Regaurds
Raman Aggarwal
Dainik Bhaskar
Ludhiana
[protected]

MODEL NO.===AST18WJDJ
SERIAL NO.===A101PZBZ601416L


HI

I bought the samsung Spilit A/c on 24/08/2006 from Neha Electronic (P) Ltd. Sho No. B-&, DDA Shopping Complex Mayur Vihar Phase-1. Due to contruction at my house i got it installed after 2 months of purchase i.e 22/10/2006. Due to winter season it was not being used till March 2007. In april-2007 when i first time switch on the AC it was not able to cool the room.
i raised compalint to customer care after many reminder technician turned up & took the front part to company for repairing. After few days same problems occurs & technician reported the problem is of Indoor Gas Lekage. In all whole summer 5 types technician visited & not able to rectify the problem. This proof how unefficiant technician are there in the Samsung Company, there was just been recruited to make a fool of customers.

Last week when i again turned on the AC same problem occurs now the warranty of my Split AC has also ended

Nutshell i haven't used the AC more than 20 hours. It means the piece i purchased was the defeated one. which i want to be replaced at any cost else my last resort will be the Consumer Grievances Readdressal forum if you fail to help me out atleat now. `

MODEL NO.===AST18WJDJ
SERIAL NO.===A101PZBZ601416L


HI

I bought the samsung Spilit A/c on 24/08/2006 from Neha Electronic (P) Ltd. Sho No. B-&, DDA Shopping Complex Mayur Vihar Phase-1. Due to contruction at my house i got it installed after 2 months of purchase i.e 22/10/2006. Due to winter season it was not being used till March 2007. In april-2007 when i first time switch on the AC it was not able to cool the room.
i raised compalint to customer care after many reminder technician turned up & took the front part to company for repairing. After few days same problems occurs & technician reported the problem is of Indoor Gas Lekage. In all whole summer 5 types technician visited & not able to rectify the problem. This proof how unefficiant technician are there in the Samsung Company, there was just been recruited to make a fool of customers.

Last week when i again turned on the AC same problem occurs now the warranty of my Split AC has also ended

Nutshell i haven't used the AC more than 20 hours. It means the piece i purchased was the defeated one. which i want to be replaced at any cost else my last resort will be the Consumer Grievances Readdressal forum if you fail to help me out atleat now. `

MODEL NO.===AST18WJDJ
SERIAL NO.===A101PZBZ601416L


HI

I bought the samsung Spilit A/c on 24/08/2006 from Neha Electronic (P) Ltd. Sho No. B-&, DDA Shopping Complex Mayur Vihar Phase-1. Due to contruction at my house i got it installed after 2 months of purchase i.e 22/10/2006. Due to winter season it was not being used till March 2007. In april-2007 when i first time switch on the AC it was not able to cool the room.
i raised compalint to customer care after many reminder technician turned up & took the front part to company for repairing. After few days same problems occurs & technician reported the problem is of Indoor Gas Lekage. In all whole summer 5 types technician visited & not able to rectify the problem. This proof how unefficiant technician are there in the Samsung Company, there was just been recruited to make a fool of customers.

Last week when i again turned on the AC same problem occurs now the warranty of my Split AC has also ended

Nutshell i haven't used the AC more than 20 hours. It means the piece i purchased was the defeated one. which i want to be replaced at any cost else my last resort will be the Consumer Grievances Readdressal forum if you fail to help me out atleat now. `

Hitesh Mamtani
[protected]

I have purchased a samsung 1.5 ton Window type AC Model No, AWT 18 ZKA from M/s, Bharat Electronics, Tourist complex, Ranchi-834002 on 25th April 2008. In that particular AC machine swing is not working since installation. After several Request over phone and even after personal visit to that particular delear no body has turn up to rectify that problem.If this is the post sale service then I will request every body not to procure samaung product. More over, will I place the matter with local press ?

I purchased one refrigerator model no.RT31ZVPS for Rs.17.6K from Adishwar, outer ring road in Bangalore. The very first day the referigerator started making some noice whenever it was opened. I aked the dealer to look into the same but the concerned person Mr.Harish didn't pay any attention then I called up Samsung service center number[protected] and registered the compliant. Twice their engineer has come and has not been able to rectify the problem and the people in their service team are not at all responding to the calls made. Very pathetic service from such a big conglomerate.

I had purchased a Samsung 1.5 ton window AC on 21st Dec 2006. The AC was working fine for 8 months and the there was a power problem. I had called up the customer care and they immediately sent a service engineer and the A/C was up and running with in 10 days. I was very happy and felt that Samsung really cares for their customers. But I was wrong. I now have another power problem with the A/C where the Display screen flickers and my A/C does not come-up. This problem happened on Apr 22nd. I called up Samsung customer care and they sent a person without booking an appointment with me. Unfortunatley I was not at home. Since then I had called them more that 10 times and they have never sent me a service engineer. When I get frustrated over the phone the guys over there just cut the call. I now feel that the 18, 000 odd bucks that I spent on the A/C has gone waste and I have a thought creeping in my mind that my A/C will never ever be fixed. The Samung Customer care guys are totally irresponsible and they don't care about the customers feelings. I just want to escalate this to the senior management of Samsung India. But I'm unable to find any number. Can sombody help me?

Better Samsung India Shutdown thrie oprtaions in India and gpo else where...i have never encountered such a pthetic service...My Laundry fellow is beter organized.

i purchase the 16inch lcd moniter, Dated: 24/04/2008, serial no: pe16h9nq302695r,
its not working at the time of first checking, i give this moniter for service(padma customer care), but still 26/05/2008 i havent get the moniter, its toooo poor service, what they are thinking, samsung customers are ?

Dear Sir,

Being a member of Samsung family i have faced such a problem that is not digestable...
I have applied for a CTV with approval number[protected] on date 16.04.2008 I have given the draft for the same as per price list...
But the product has still not reached to the address that i have provided while applying for the product.
Once i enquried the things i find that the ware house has send it to some other address which is very far away from the address that i have provided.
Once i asked the about how much time it will take to reach the correct addess i got the reply in another one month.. today is 30th May 2008, that mean i will get the product in 2.5 months from the date of approval.
Is this the kind of service that is given by the samsung to its employee, i donot know what will be the condition of the normal people...

Hope my problem will be resolved at the earliest...

Surendre Kumar
+91-[protected], [protected]

Samsung — Poor and Problematic performance of Mobile Model Number – M600.

The Problem is One Way speech at my end i.e. I cannot hear and the caller at the other end is able to hear my speech. Once my mobile is restarted it is good for the next 2 or 3 calls and again this problem comes back.

APPRECIATE GENUINE ATTITUDE FROM ESTEEM CORPORATE
DEAR SIR, I BOUGHT 1: SAMSUNG A/C SPLIT 2 TON MODEL 24FAXXTL 2: SAMSUNG 29 T.V MODEL CS29T10MAEXXTL PLANO - GIGABASS.. FROM ALPHA ENTERPRISE BILL NO. 1918 CHALAN NO. 1876 DT 29/05/08 I HAD ENJOYED T.V. WELL FOR 2 DAYS... THEN SUDDENLY.. SCREEN WAS BECOMING DARK BLUE, FOLLOWED BY PINK AND SOME TIMES GREEN... WITH SHARP WHITE PARALLEL HORIZONTAL LINES.. CUST. CARE WAS CONTECTED. NO. BP. [protected]SENIAR ENG. CAME AND DONE SHOULDERING AT END OF PICTURE TUBE.. ...IT STARTED FUNCTIONING WELL.. FOR 3 DAYS.. AGAIN AFTER 3 DAYS.. SAME PROBLEM REAPPEARED, ENGINEER ADVISE TO SHIFT TO SAMSUNG WORKSHOP.. IT WAS THERE FOR 4 DAYS.. THEY SAID WE HAVE CHANGE MEMORY CARD?? WHICH COST 1500 RS.( FREE FOR ME ) . AGAIN IT WORK FOR 4 DAYS.. I WAS GETTING GOOD RECEPTION. AGAIN (3 RD TIME )ON 18/06/08 CUST. CARE CONSULTED.. SEN ENG. CAME AND REPLACE SOME PART STARTING FROM " B"...; IT STARTED FUNCTIONING WELL... AGAIN TO DAY ( 4 TH TIME ) AT 1 PM... THE SAME PROBLEM... OF BLUE COLUR, HORIZONTAL LINES..PINK AND GREEN COLOUR.. I WAS ADVISE TO TRANSFER THE SAID T.V TO WORKSHOP... YOU CAN SEE IN THIS 20 DAYS OF PURCHASE I HAVE LOST TOTAL LOVE AND AFFECTION FOR T.V... EVERYTIME PARTS HAS BEEN CHANGED.. IN A NEW T.V...MENUFACTURED AT YOUR LEVEL.. SEE THE PARADOX. I HAVE BPL FHR MODEL 12 YRS. OLD BUT NEVER EVER OPEN A SINGLE BOLT... I AM LEFT WITH AN EXPERIENCE OF BEING CHEATED BY DELIVERING SUBSTANDERED PRODUCT .I AM AT CROSS ROAD WHAT SHOULD I DO? 1: GO TO CONSUMER COURT2: FIGHT WITH THE DEALER.., SEN ENG.. OR CUSTOMER CARE...3: MAKING MY SELF WRONG FOR WRONG CHOICE.. 4: WHY I HAD BOUGHT TV??? JUST TO FIGHT WITH COMMUNITY AND INCREASE STRESS IN MY LIFE??? KINDLY BE HONEST WITH YOURSELF BEFORE TAKING ANY ACTION IF THIS IS THE STORY AT YOUR OWN HOME WHAT WILL BE THE STRETEGY YOU WILL FOLLOW.. MAKE SURE YOU WILL ANSWER THIS QUESTION BEING TRUE TO YOURSELF..
WITH PERSONAL REGARDS. DR. SHIRISH I. PARIKH MO.[protected]

I am using Samsung Microwave Oven for last 6 years and purchased it from Electroage Sector-35 Chandigarh, India. the door of the microwave C100F broke last month and i registered the complaint to customer care on 26/5/2008 and the complaint was registered. we recieved a call from the local service center and were asked to bring the door to the sevrvice center in panchkula and after calling them so many times they told that the door is out of stock and will be delivered within a week. but later on they told that the door will not be replaced. on asking the solution to the problem they have no answer but just asked to wait for their call and so far no reply has been recieved. i have complainted the same to the customer care center. Iam really Frustrated with the Customer Care and the service center. the person namely Ramananuj the local service center head is always busy and not looking to our problem. now i think if no action is taken then i have to move to the consumer court.

I have purchased a samsung fridge 41 EMB from S.C. SHAH & Co, on
14.03.2002.

Model No. SR Code = 41 EMA BOM SR 40WG2/EXTL
SL.No. 727442BT200219Y.

For the above fridge two shelf trays have been broken. I have approached all your Samsung Service Centres in Tamil Nadu, Yours service Centres has told there is no stock in India. What is the use of buying Samsung Products without getting the spares. Spare No. DA67 - 00126A. (Shelf Trays)

Even I have faced the same problem. I had purchased a new Samsung 1.5 ton split AC. I bought it Last Month Its almost more than a month ran away but still the AC is not working. I have also booked a call BP NO:[protected] still nothing seems to be turning up. I really suggest ppl nt to buy samsung A/Cs. When service is nt happening it also tells that the product is also a worthless. I think its better to book a case in the consumer court as a next step.

I purchased a samsung AC on 01-05-05.From the first day a/c is not working properly.I called so many times to SAMSUNG CARE POINT, HISSAR.But dealer is not paying any attention towards my complaint.He has no manner how to speak with a customer.Altough he is not receiving my call.I registered my complaint on 13-07-08.They are saying they will send mechanic to provide service but any person havnt reached till today.so plz provide service as soon as possible.

DEALER'S ADDRESS
SAMSUNG CARE POINT
21, OLD P.L.A shopping complex
HISAR (HARYANA)125005
PH:[protected]




CONTACT ME:
SUMIT BANSAL
[protected]

COMPLAIN NO IS [protected]

My self Sanjay Sharma
I have been using Samsung washing machine for the last years. I have not had any problem with the machine and I am quite unsatisfied with samsung customer care .

i am making calls almost everyday from 8 july 2008 to know my status. But the responce is very very poor. I would have get repaired at some other place much earlier than this samsung service. All my household items are almost samsung products. But now i lost faith on samsung just because of very poor service
i did a very big mistake in buying a Samsung product...
i will advice everyone not to buy any SAMSUNG product as their after sales service is real

Samsung — Replacement of TV

Dear All.
I purchased a Samsung TV on 14/04/2008 from Fairdeal Electronice, Rajapuri Chowk, Dwarka, New Delhi. After 2 days one short circuit happened in cabinet. Service person attended the problem but he is not able to solve the problem. He assured that he forwards my case to another service person. After week days another person attened the case but he also not able to do some thing. After a month another person name- Vinay Mobile No-[protected] came to our home & asked that the mother board should be change so again he asked I will get back to you once I get this kit from our ware house. After few days he came with mother board for replacement but he replied that his board was broken due to handling. He again assured that my case will forward to HO for replacement. After a month One vehicle came to my home & taken my TV on 02/07/2008. Till date I have not been received any msg. nor any feedback. What to do

SAMSUNG INDIA IS NOT PROVIDING GOOD SERVICE TO THE CUSTOMER.I HAVE BOUGHT 3 SAMSUNG A/C AND WITH IN 6 MONTHS, CONDENSOR HAS STOPPED WORKING.THIS UNDER THE WARRANTY PERIOD HAS CHARGED 2000 RS FOR EACH A/C.STILL MY A/C IS NOT WORKING.KINDLY CHANGE OR MAINTAIN MY A/C. Sector -40, Noida

SAMSUNG INDIA IS NOT PROVIDING GOOD SERVICE TO THE CUSTOMER.I HAVE BOUGHT 3 SAMSUNG A/C AND WITH IN 6 MONTHS, CONDENSOR HAS STOPPED WORKING.THIS UNDER THE WARRANTY PERIOD HAS CHARGED 2000 RS FOR EACH A/C.STILL MY A/C IS NOT WORKING.KINDLY CHANGE OR MAINTAIN MY A/C
Noida

F9 Technologies — name correction

Dear Sir,
My name is G. Leeleshwari
My complaint is that name has written wrong on the pan card.
please verify it

Dear sir,

I am one of the dissatisfied customer of Samsung 1.5 ton window A/c. I bought the said product 3 years back. For the last 2 years I have been facing frequent problems with the product in terms of no cooling effect. In the last 3 months I have complained twice to your customer care, who inturn inspected the product and said it's gas leakage problem, subsequently the same was attended but now again within a month's time I am facing the same "no cooling" problem. It seems that the product is well below the basic standard of quality. With little hope I am writing to you that somebody from samsung will rectify the problem once for all. My mobile no is [protected], Res#[protected].

Regards
Shanmuga sundar

Dear sir, This is inform you that my samsung plano tv is not working since june 2008. A complaint had been lodged and the service personal attended but they could not rectify the problem.they tried for two times but were not successful.The set is down and the service engineer told that there is no sound as one IC is not available.My family members has to suffer because of this.the same thing was communicated to one of your staff mr. SUSOMEN but till date there has been no response. I request you to kindly look into the matter and do the needful as early as possible. I am expecting a good response from your end.IF the matter is not solved within stipulated time then i may have to go to consumer court for further help. your's truly N.SINGH 111/L4 OLD BARADWARI SAKCHI JAMSHEDPUR [protected]

Sub: Irresponsible Customer Care

I had purchased a Samsung Micro Wave Oven on[protected] from your distributor
M/s Radionics Home Appliances, Kalpetta, Kerala, India. The model No. is Samsung Micro Wave Oven QW 71x.

From the date of purchase we had used this oven only for heating food and water. It was not at all used for its other capabilities like grilling, making of cakes etc. Some days back the inside coating had started to come off. I had complained this to your distributor and your representative had come to my house. He had taken photographs of the same and conveyed to us that he shall send this peculiar fault to his higher ups.

After some days I got an SMS from [protected] saying that my Complaint had been registered with BP No. [protected].

On[protected] at 9.55 PM IST your representative had called me. He conveyed to that since the guarantee period is over to fix the problem I had to pay nearly INR 2, 000/-. I had conveyed to him that cost of fixing the fault is not my concern. I don’t mind spending to fix the problem but whether the same fault will appear in future. I specifically had asked him to fix the problem but I want in writing from Samsung as to how and why this problem had occurred ?

Today ie.[protected] at 11.550 AM IST I got an SMS from [protected] stating that my call had been cancelled as Repair cost had not been approved by me. How ridiculous and irresponsible !!!

Pls. bear in mind that I am writing this letter NOT TO GET COMPENSATION or TO GET ANY FAVOURS FROM SAMSUNG. But I want to know how & why this had happened that too from an Internationally renowned Company like Samsung.

Hope you will look into the matter as this is a question of your QUALITY CONTROL and CUSTOMER SATISFATION.

Pls. feel free to call me at my mobile no.[protected]

Very Truly Yours
August 25, 2008
SANJAY RAJAN

i have purchased a samsung mobile last year " Samsung Slik SGH - J600 " IMEI No. [protected] on 30/10/07 from Panipat Haryana - India, the problem is after using it for 2-3 months the keypad stopped working and software was also not working properly, i submitted the mobile to samsung service center in panipat " ACE Services Model Town panipat " they comitted the date that i will get the mobile within 10 days but i recieved after almost 2 months . and now after using is for another 2-3 months i am facing another probem - 1) Mobile switches off automatically 2) though the mobile is on but if somebody calls, it shows that mobile has been switched off though it is on 3) if we put the slider up then again it switches off . in just a span of 10 months i am facing a problem again and submit the mobile today dated 26-08-08, they comitted that it will take 10 days but i am not sure of it . please help me out on this as i dont think set is ok and please replace it with a new set ..

i want samsung customer care number in pune

I have purchase a fully automatic front loading washing machine on 13.11.2007 and the machine stopped working suddenly.I have made a customer compaint number [protected] dated 23.08.2008.The engineer named Ravo visited my place and informed that a parts needs to be changed and he will get back to us the next day.We asked for his number which he didnt give.
Now its almost 5 days neither he turned up nor he bothered to inform .I dont know what to do.I have again contacted the helpline number but the answer is the same that the engineer will get back.

May I know when will my machine be attended and repaired ?

Please contact us at the earliest.

We bought a samsung RA23YV from Dawar International - Gurgaon on July 15, 2008. From the very initial period we are constantly facing a problem - once the door is closed it gets stuck and would not open for atleast 10 mins. It seems vacuum gets created and all our strength becomes useless to open it. We have complained twice (Complaint No[protected]. We are told this this is due to moisture and were given some temporary ways to get rid of the problem. However, none of them worked and we still continue to face the problem. If moisture content in the environment is the major reason, I wonder why this is applicable only to our refrigerator. None other in our locality is facing this problem. Request please look into this matter very seriously and if possible please find a way to replace this unit. Being a new refrigerator, we are very much concerned about this problem. As you would understand this is a recurring problem and we are facing tremendous dif! ficulty in day-to-day usage.Looking forward to your support in resoving this issue.

Samsung — loss of my mobile hand set

while on travelling in state transport bus somebody has stolen my samsung[protected] hand set.the number i used was [protected].the next day i got the duplicate sim still i am using the number. the set number is [protected].when i contact the samsung people they told me contact the serviceprovider.can you track my mobile. already made a complaint near policestation.please do the need trhe needfull.

when i will get a reply abt my loss of mobile handset.

I have bought SAMSUNG 21inches colour TV on[protected] @ trichy. After few months, i had a problem like colour changes in the screen. So, i gave a complaint on service center on[protected]. Then the service team came and do some work and went. After three months, i had same problem. Again i called sevice center and registered the complaint.. number is ([protected]). Then service team came and took the TV to their service center on[protected], they taken three days for service... they said like the picture tube has gone, we replaced it now, so here after no problem will occour on[protected]... But after that i had same problem.. then i called to the service center( 3rd time).. i registered my complaint... but still i didnt get any response fron your service center.. I dont know, how step forward this... Really i fedup.. Please make a quick arrangement to solve my problem..

We have send the below mail to the mail id krishna.[protected]@partner.samsung.com twice but there is no action taken from there end and faxed the same bill to the number given by the service executive. You are requested to look into the matter and solve it as early as possible.


We have already mailed you the copy of the bill of the samsung fax machine installed in safderjung hospital but till date there is no action taken from your end. We are again sending you the copy of the bill and you are requested to do the needful on urgent basis as the customer is now very irretated after looking the service provided by the samsung.



For any further quiry you can contact the undersigned.



Regards

FOR BG SYSTEMS

PAWANDEEP SINGH

Mobile- [protected]/[protected]
wrote:


From: Gurinder Singh <[protected]@yahoo.co.in>
Subject: Samusng Toner for 565P Machine
To: krishna.[protected]@partner.samsung.com
Date: Tuesday, 26 August, 2008, 11:02 AM




Reference to the telecon had with you and subsequent visit by your engineer Mr Purshotom, he had taken one toner for samsung fax machine model 565P. We have purchased this machine from M/s UV Communication Patel nagar, and supplied to sagderjung HOspital. The scanned copy of the bill is also attached for your reference.

The customer is regular user of samung fax machines. You are requested to kindly change the toner on urgent basis.

Regards
PAWANDEEP SINGH
Mobile- [protected]

Dear Sir,

My name is Varun Bhardwaj. I am writing this mail from Bangalore about my T.V set which is in Mathura, U.P. I am bound to do so because no one at that place is giving proper service to my family. Moreover service executive of Samsung creates a lot of problems for us.

I have a T.V set which is not in warranty now. We were facing some problem I that so we made request to service centre. An executive came to our place and told us that there are a little bit problems so he will do it hr only later on as he doesn’t have the required part right now. After some time on 11th august he again came and told my family hat he have to bring some part from my television to service centre and he will repair it and give back us soon. But for 10 days we didn’t have any call from him. After that when we traced him he told us sir it’s not repairable and give us back that part on 29th of august.

My father went to service centre and complaint about it but nobody giving proper response then he made a call on customer care and registered the complaint as complaint no is [protected]. Service centre executive assure my father that very soon they will resolve this issue. But nobody contacted us till now. And my T.V. set is still not repaired.

As your service executive changed his statements a lot of time. First he told us it’s repairable and have a minor problem then after 18 days he told us hat it’s not repairable now. And for those 18 days he kept my T.V. parts. So I am very sure his act is not trustful and he must theft something and now just because of his own profit he give us back wrong or faulty part which is not repairable as per his second 4th statement. We are bearing such type of service from Samsung. Is it the service strategy of Samsung?

In 18days he changed his statement a lot of time. And I am sure that he tempered my TV. Parts. Customer care executive assured my father that an executive will visit my place and he will see what that executive did to our TV set. Soon nobody came to my place and from last 30 days we are just waiting

So it’s a request to resolve this issue or I will be bound to go to consumer court and write to senior authorities of Samsung. I am very much frustrated no one is giving proper response. Because I didn’t receive any satisfactory reply and resolution till now.

I hope you will resolve this issue soon.

Thanking You
Varun Bhardwaj

Complaint no [protected]

i had problem with my Samsung TV 29 Inch
it is just 4 years old
after filing compalint with samsung service centre
i hardly recievd any feedback
it is very hard to believe that comapny like Samsung provides such a disastrous service,
i am not able to get anyone to check my televisin yet, it isalost 7 days
i dont know if this the way of working of Samsung,
I am plaaning to exchange it for some other brand as i dont beleive its serive if anything goes bad in future

i have purchased Samsung J150 one month back and i am very unhappy on my decision to switch over from Nokia as the said model of Samsung is performing like a non branded chinese set.
The battery back up is very poor and one unique major problem is -it automatically power off/restarts while making calls or messaging, which creates a big problem along with confusions.i have complained this to the person from whom i have purchased the set but he said it is the common feature which i found correct after enquiring with other Samsung mobile users.I really wish to change my set but unable to do so as i am not economically sound and also got the same set as a gift from my mother.kindly do the best possible solution for which i ll be ever grateful..

It is leaking

Samsung — for a PUK code

I unched in wrong PIN number and it got blocked. Then it is asking for a PUK code. My mobile number is [protected]. I am from bangalore.

Sir,

We had bought a samsung cdma phone SCH-F679. on .17.06.2008. After one month is started giving problem..the screen turned white.

The local Samsung service centre in moti nagar after repeated visits said we are unable to repair it and you go to nehru place service centre.

We then went all the way to nehru place which is 35kms away and deposited the phone on 3/9/2008 with assurance that it will be repaired in a week. Our work order number is [protected] dated 3/9/08 token 101.

And even after repeated effort to contact regarding the status we are told that it will take more time and parts are not available.

Please explain that way even after one month of you are unable to repair the phone. And of course the warranty period is also going away.

I have suffered a lot of pain, loss and agony due to this deficient service on your part. I feel being cheated by a big company of your repute.

I would like to demand a refund of my money or a brand new replacement immediately. I have lost faith in your products, it’s ability to provide me good service and unfit for use.

Please let me know once and for all finally, if you are taking any immediate and urgent action to resolve this matter or would like us to take legal action and approach the designated authority for justice on the matter.

Regards


Siddharth Gupta
+91-[protected]
Unidus Associates
1/101-B, WHS, Timber Market,
Kirti Nagar, New Delhi - 110015.
Tel:25414014, 45625444
Email:sid.[protected]@gmail.com

Samsung — PUK disabled,card blocked

i kept on giving diff PUK but ididnt know the PUK code nor the pincode
i have a samsung mobile -[protected]
& after tryinga lot of times, it said the PUK is diabled & the card blocked
wat am i supposed to do now?

dear all,
I had purchased a samsung ctv 2 inches 40% slimmer with whoopher in feb 2008. since las one month it was creating a problem. so i had given a complaing. the complaing was attended and one of my part was taken a 20 days back. since then neither they are replacing the part nor any standby has been given yet. when contacted to the service provider at kalyan, they are always telling to give 3 more days. now even after 20 days and even talking to the tall free number nothing has been done. i don't know what type of service they are providing. i can rate it as "GHATIYA". every body had insisted to me buy LG but i went for this, now i am feeling bad. i will tell all i know that not to buy any samsung product. also i am going to consumer court. i will see that the samsung sale in kalyan is no more or less. i don't know if the part is not available then why they are not replacing the tv.

samsung d -840 — worst customer care

products parts r not avaialable at customer servicecentres they dont make it sure tht cel wud b fine and they d have ay service centres even.worst experience to buy samsng product

i had submitted a 40 gb samsung harddisk which is in warrenty at vijayawada service center on[protected]. I didn't get the repaired or replaced one from samsung. I know It could take 4 to 5 days for replacement. segate technologies and other companies are providing the replacements winh in 3 to 4 days. I dont know the reason for this delay. its poor service from samsung.

Samsung — hard disk

i had got samsung hard disk 0f 80 gb
when it first got bad sector, they were removed within period of 7 days. but when it happpened again i was told ill be getting in 15 to 20 days.
its already 15 days and i havent heard anything from them.

fgdfg

Samsung — Defective Machine received

Sir,
we bought samsang Sf371 3in1 on 12 June 2008 & it was defective, there was no dial tone in machine. Engineer came from company for installation, he repaired it. Again same problem created
registered complaint No.[protected] dt. 10 Sept. 2008 saying that
the part Have to change that will get it done within 4-5 days.
But till today no much efforts made by them to get problem solved.

After every day foolow up to service centre they only give assurance that our Engineer will contact you But till today never
saying that Part is not received yet.

Now we request samsang to solve our problem as we are depend on same machine & we dont have another to fullfill our business work. if not You are request change machine with new one.

We expect samsung should keep track of buyer to trust samsung.

Thanks.
for pratik Chemical Industries
Harish cahuahn-[protected]

I have bought a Samsung refrigerator on 05/06/08 from E-Zone, Pantaloon, Saheed Nagr, Bhubaneswar, India .I have called up the Samsung Customer Care for repairing the refrigerator and nobody has turned up so far .It's amost more than a month.
Iam really Frustrated with the Customer Care.If I have to wait for 30 days for a repair than Iam really afraid how many days I have wait for a Service Call !!!.

Please help Us !!!

Thanks

Kumar Amarjeet.
[protected]

Samsung WVAL80 Washing Machine — Complaint for not Installing the New Washing Machine

I have bought a Samsung Microwave Oven on 06/10/2008 from DASS Elecric Trading Co (P.) Ltd., Paud Road, Pune, Maharshtra, India .I have called up the Dealer as well as Samsung Customer Care for demonstration and installation the Washing Machine and nobody has turned up so far .It's amost more than a 4 days.
I am really Frustrated with the Customer Care.If I have to wait for 10 days for a new installation Iam really afraid how many days I have wait for a Service Call !!!.

Please help Us !!!

Thanks

Avinash Chaudhari
[protected]

Samsung — NOT ATTENDING CALL

I HAVE PURCHASED A REFRIGERATOR FROM SAMSUNG
IT'S LEG IS BENT AND COMPANY IS NTO ATTENDING THE CALL
CALL NO : [protected]

my mobile no [protected]

please help me in the matter

Regards

Sapna A. sanil

After trusting on theSamsung in line of other companies of japan or korea I had buy foru appliances namely d/d refrigerator, washing machine, tv & microwave. few time washing machine got faults which repaired. But one funni thing I noticed when my microwave which i have used very rarely got fault,

the fault is when open its door it starts running & after shutting the door it stopped. we rarely use the microwave as we r not fod of cooking on it .after lodging a conplaint a sevice man came & asked the problem we explained. he opened it & checked with his meter one or two point & straight away told us that it will cost around 2800/-hundred rs.i asked him what is the problem he replied the PCB will be changed. being in engineering profession i asked which part of PCB is faulty he said the IC is to be changed he replied no it cannot possible you have to change whole PCB. I told him that it was sparingly used how it got fault he didnot replied satisfactorily my answer. then I asked him if I got repair it through you then for how many time the gaurantee would be there he replied that only for one month.

Being a company of repute like LG, hitachee, sony, mitsubishi, & other how your company is scorching the costumers hard earned money by after sale monopoly. you just tell me that just for a small componant why the whole PCB should be changed in a country like INDIA where lot of street technicians are available.It is not usa . or other country where the technicians are highly paid & are very less. your company or the technician is robbing the costumer who has get in your net .where for small part the costumer will knock shop to shop. I know that it is some how trouble some but not impossible to get it repair. But think YOU Peoples are doing business in the perifery of MR&RTP ACT which is not fare you should think over this monopoly trade practice & help the costumers so they may attract towards you Not irretate with the after sale snatching their money.

My address in: NANDLALKAIN
FLAT NO.6, Apppt J-4/52, KHIRKI EXTENSION,
MALVIYA NAGAR. NEW DELHI-110017

Washing Machine P10 Front Loded is not working, so plz tae quick action on my complaint, my no to contact me is -[protected], udhampur J&K

Samsung Window AC 1 ton ZKA — AC stopped working within 05 months of purchase

The numerous calls ended up in a technician landing at our house and telling that the PCB with relay is faulty and will be replaced in two days. The two days has gone past by another six days and no calls / visits.

dear sir
i have bought samsung washing machine model no WD 7652C8W/XFL about 10 days back from a dealer in gurgaon. FROM the day one it is not working we have loged the complaint vide complaint no BPNO [protected] AND WE were promised that the machine will be replaced within one week.the persons from samsung service station have visited the next day of our complaint. but till date we have not heared any thing from them even after regular follow up pl advise me what i am required to do

thanks and kind regards

suneeta

I had given my moblile phone to get repair but its been more than 25 days i haven't recived it yet...

i bought a samsung microwave 1 week back.after 2 days things were not heating.we complained customer care.they sent a demo person who doesn't know anything.inspite of repeated calls no one attended till now.

I bought a Samsung 21 inches TV, 2 and a half months back. Though I had not used any Samsung products, I thought Samsung products are good. One fine sunny afternoon all of a sudden the TV display went off. My complaint at Samsung service center on Oct 9, 2008 was attended by a person and told me that motherboard is gone due to lightning( :) easy for them to include in warranty and tell a reason to avoid the poor quality of their product). There was no rain or even clouds. Hot Sunny Chennai noon.
They asked for 10 days to get a replacement part. 9 th day I called them and they told me that it will be done next day. Next day again I called called them as there was no call from then and was told that the part has not arrived and will take another five days. It is Diwali festival season you know how desperate people in the family expect to watch TV program. We have another Sony TV that is 15 years old that has seen all the lightings( :) ) and all and is working good. I had lost all the trust with Samsung, and the way the service agents responded was like.. with we dont care attitude. Dont buy Samsung, the product and Service - both sucks.

Product: SPLIT A.C. (AS 18FCA)

Invoice No.: 938

Invoice Date: 14 September, 2008

Product Cost: Rs. 22, 800

Problem Faced: 1. Gas pipe burst by your engineer
2. Gas leakage on 2nd day of installation
3. Locks broken by your engineer
4. Body damaged by your engineer
5. Now, Water leakage from main window
6. I’m too much frustrated because your Company is not listening me and not taking any necessary action.


Complaint No.: [protected]

Vistited Engineers: 1. Mr Rajiv ([protected])
2. Mr Rahul ([protected])
3. Mr Dhananjay ([protected])

Action taken: Each time, I’m provided a new phone number and asked to call that number as they are
unable to solve my problem anymore.

Seller: Sparsh Retail Pvt Ltd,
Samsung Plaza,
1st Floor, 2/216,
Swadesi Bima Nagar,
Opp. Sursadan,
M.G. Road, Agra.
U.P. 282001
Ph:[protected],[protected]

Buyer: Surendra Singh Verma,
C/o Munna Lal Verma,
Dharamshala wali market,
Shop no.- 11, Namak Ki Mandi,
Kinari Bazar, Agra.
U.P. 282001
Ph:[protected], [protected]

my samsung microwave is not working for 3 months..several calls followed by the visit to lodge comlaint has not been acknowledged..i am afraid if i can ever go for a samsung product again

well it is almost 1month i have given my mobile for repair but till date no reply from ur service centre ppl . hope to get my mobile soon . waiting 4 ur reply .


thx


vikram jain
[protected]

Microwave Oven — Regarding the installation of new Product

Sir,
I hav bought a new Micowave Owen on[protected] from Spencer Lucknow in Fun Mall. I note down my complete adress there on thier register.They inform me that Service Engineer will visit to my home after 30 October for installation and various other tips.
It's 2 November, 2008 now no one hav reach to my home to install the product.
Plz inform me when will Service Engineer visit to our home.

My Addres is
Pankaj Joshi
C-467/D Indira Nagar
Lucknow-226016
Near H.A.L.
Phone[protected]
Mobile [protected]

microware &amp; washing machine — casual approach of service staff

On 28.02.2008, I paid you a sum of Rs. 842/- towards one year AMC of Microware but my maiden complaint dated 24.10.2008 (No 2338877) is yet to be attended. Further my complaint for washing machine made on 10.10.2008 (No. 2277390) is attended so far.

These are not the two isolated case of your workforce’s casual approach and deficiency in service. Your call centre record will show that I always make specific request for attending complaint after 6.00PM (on working day) but your representative never care for the same, forcing me for making repeated complaints and taking leave from my office to get my washing machine repaired.

Samsung — LOST HANDSET SAMSUNG X210 AIRTEL SUBSCRIBER

DEAR SIR

WHILE TRAVELLING ON A BMTC BUS BETWEEN CUNNINGHAM ROAD NEAR WOCKHARDT HOSPITAL AND BABUSANPALAYA ON 31ST OCTOBER 2008 BETWEEN 15.30 & 16.00 HRS I HAD LOST MY SAMSUNG MOBILE PHONE

MODEL NO. : SAMSUNG X210

IMEI NO : [protected]

BATTERY NO : YS 2P920 ES/1

CHARGER NO. : RT I PC 27AS/7

DATE OF PURCHASE : 9TH JANUARY 2008

PLACE OF PURCHASE : AIRLINKS MOSQUE ROAD, BANGALORE

TYPE OF SUBSCRIPTION : PRE-PAID LIFE TIME SUBSCRIBER
BY PAYING RS. 1000/- ON THE DATE OF ACTIVATION ITSELF

SINCE THIS WAS PURCHASED BY MY SISTERS ALL JOINED TOGETHER ON MY FIFTIETH BIRTHDAY, THIS WAS MY FIRST MOBILE HANDSET AND IT REMAINS VERY PRECIOUS AS ALSO
MOMENTUOUS GIFT FOR ME AND I WOULD LIKE TO SEE THAT I RETRIEVE THE INSTRUMENT AT THE EARLIEST

MOREOVER I HAVE IMPORTANT PHONE NUMBERS OF FRIENDS WHO ARE ABOUT TO SPONSOR ME FOR A WORLD PILGRIMAGE TO JERUSALEM EARLY 2009

THANK YOU IN ANTICIPATION PLEASE


VIJAY

LOST PHONE NO. [protected] (AIRTEL)

MY E-MAIL ID :

[protected]@GMAIL.COM

DEAR SIR

AGAIN REPEATING MY E-MAIL ID:

[protected]@GMAIL.COM

Sir/Madam
I want to bring to your notice that I have purchased 26 inches L.C.D from NEXT showroom gurgaon on 13.10.08 but still this is not installed I have given to repeated reminders to your customer support deptt. but all the time they done the wrong committment & the ultimate result is Iam writing mail to you because Iam very much frustrated with the system of SAMSUNG I can understand that this is SAMSUNG system failure no individual is responsible for this .My only request to you is kindly arrenge to install this LCD & in future I will try not to purchase SAMSUNG products .My BP no is [protected] . Regds. (G.R.RAHEJA)[protected]H.NO - A-80/LNEW COLONY PALWALDISTT.-FBD(HARYANA) -122001

Sir/Madam I want to bring to your notice that I have purchased 26 inches L.C.D from NEXT showroom gurgaon on 13.10.08 but still this is not installed I have given to repeated reminders to your customer support deptt. but all the time they done the wrong committment & the ultimate result is Iam writing mail to you because Iam very much frustrated with the system of SAMSUNG I can understand that this is SAMSUNG system failure no individual is responsible for this .My only request to you is kindly arrenge to install this LCD & in future I will try not to purchase SAMSUNG products .My BP no is [protected] . Regds. (G.R.RAHEJA)[protected]H.NO - A-80/LNEW COLONY PALWALDISTT.-FBD(HARYANA) -122001

hi sir

please deactivate my bid sir

regards
s.a.imtiaz basha

Samsung — deactivate the bid

without permission renewal
sir,

bid4p plan has been automatically without permission.and my money has been deducted bfrom my account, please deactivate my account

As a loyal customer of Samsung products, I bought an AC (model no: 24 NA split, invoice no. 29/2844) from Bela Enterprises (opp. Aradhana talkies) in Vadodara (Gujarat) on October 17, 2008. The AC model (24 NA, price Rs 28, 500) supplied by the dealer (Mr Dhananjay) was damaged (with failed compressor) even before it was installed. After four days of repeated requests, the AC was finally replaced only on October 22, 2008, that too with an older version (24 FJ) which cost Rs 27, 700 (Rs 800 less than the earlier model). The dealer said that they don't have the same model and therefore we decided to get the earlier model.
We accepted the model taking in to account the prompt services offered by Samsung service centre. The dealer of Bela Electronics, Mr Dhananjay said that he would pay back the difference as soon as we give him the old (24 NA) invoice. However, even after three days of providing him with the invoice, Mr Dhananjay unnecessarily delaying the payment of the difference.
On October 26, 2008 when I approached him for the same he told me to talk to the company directly. When I insisted that he should give it in written, Mr Dhananjay misbehaved and told me to get out of his shop. He further dared me to do whatever I can to get Rs 800. This is the worst experience I have ever had in Samsung company-owned showroom. It is an insult to a loyal customer. The dealer is behaving like a goon.
The objective this complaint is to bring to your notice as to how people like Mr Dhananjay take customers for granted. After several failed attempts to take my money back from the dealer I called up the service centre head in Vadodara. Head of the service centre in Vadodara Mr Vijay was polite and told me that it is the dealer who is responsible for the payment of the difference. I am both, upset and hurt with the way the dealer (Mr Dhananjay) have spoken to me over the period of eight days. I deserve a written apology from the dealer.

Samsung — brand new DVD player not repaired by Samsung

I bought a DVD player P480 of Samsung on Sep 19, 2008.

On Oct 29, it stopped reading the DVDs. On Oct 30, 2008, I complained at the Samsung Call centre (Phone[protected] regrding the fault with the BP no. [protected].

I was told that complaint will be resolved within 24 HRs.

One engineer visited after 48 Hrs. and told us that one moter which revolves the disc needs replacement and will be done the next day.

Neither anyone came to fix it nor any one called after that.

After that day, I started following up for the rectification almost every day and no one turned up.

On Nov 8, 2008, I requested the call centre that they should relace the DVD player of refund the money since they are not able to service it.

On Nov 11, 2008 I got a cll from one Mr. Vikesh Choudhary from Samsung (Mobile no. [protected]) who told me that an engineer will visit us and he will either replace/refund the DVd player.

Nothing happened.

I followed up with Mr. Choudhary on Nov 14, reminding of his obligation. He promised me a phone call. No one called, forget any replacement/refund.

On Nov 15, I once again requested the call centre to look in to it. They promised me an action from higher authorities.

Nothing has happened so far. No one has visited. No phone call has come to us. No refund/replacement has been done so far.

This is the state of affairs in your Samsung.

Please tell me why should I not go to consumer court for redressel?

Samsung — PUK disabled & card block

since i cant access my mobile phone (Model no-Samsung-SGH-X160) recently i press the button of settings pin check 2 and from then when i restart my mobile it shown that PUK disabled & card block...please tell me the way ...i cant make any incoming or outgoing calls...Thank You...

Samsung — Service Issue, Mobile lost by the company

Dear Sir/Mam

I have given my samsung handset on 03 september 2008, which was under warranty period for servicing to Janakpuri New Delhi Samsung service center as it was not functioning just after period of 10 months from purchasing.

I was commited from the service center that i would recieve the handset in 10 days only, now almost 3 months have passed away & service center is refusing to provided me with my handset.

Please ask the company or the service center to give me my mobile back else pay me the compensation,
Mobile Details: SGH-J600 : bill date 03/12/2007 : serial no. RUGPB68485L
Thanks/Regards
Santosh Arjuna
[protected], [protected]
waiting for your response on urgent basis.

Samsung — Samsung's LCD TV

Dear distinguished Sir,
I have bought an LCD TV of Samsung (modeled LA40N71BX) on May 7, 2007 in the local electronics chain store, Su Ning electronics store, in Chengdu, Sichuan, China. It was installed in my house on Juen 22, 2007. After not more than half an year, the screen of this TV turned black with only sounds of the programme. So we asked the after-selling service department of Samsung in China to repair it . After three times' repairement it did not work at all. Then the headquater of the after-selling service department of Samsung in Beijing, China, offered a new screen for me for free on 26 December, 2007. But still after a short time just before the earthquake of this year the same problem occured again! At that time my husband informed the after-selling service department of Samsung in China, and they advised us to continue to observe it. That's exactly before this year's earthquake happed in my province, Sichuan, in the May of 2008. After the earthquake, when we calmed down we still noticed the problem once in a while . On the evnng of November 25, 2008, it totally turned into a blank with a little dark light on my TVsreen. I informed the after-selling service department of Samsung in China of this bad news, they send a repairman the next day and the repairmen examinde my TV carefully with a conllusion that it was the problem of the screen again!
But this time the after-selling service department of Samsung in Beijing, China, refused to exchange a new and qualified LCD screen for me for free, because, as they insisted, the time of guarantee of my TV was expired . I doubted weather they referred to authorized three gurantees for the TV products. According to it, all the TV products should be guranteed a free repairment, or exchange afted three usesless repairment wihtin one year, and if some parts of the TV products have been exchanged, the time for the three gurantees should be renewed. That means my TV screen should be exchanged with a new one for free. But they insisted on charging me for a new one.
I have three questions:
1. since there is no specific law to regulate the three gurantees for LCD TV products in China, to which law or rule does Samsung refer ?What's more, according to it, all the TV produces should be guranteed a free repairment, or exchange afted three usesless repairment wihtin one year, and if some parts of the TV products have been exchanged, the time for the three gurantees should be renewed.
2. if Samsung referrs to the normal TVproduces ' three gurantees law in China, Samsung should be well aware of the regulations in this law that a color TV should be guranteed for one year, with its main parts such as display tube within at least 3 years. Since an LCD TV has no display tube, its LCD screen should be its main part as display tube to a color TV.
3. As the same problem has happend to the sme part of my LCD TV which was exchanged not more than one year ago, how could the after-selling service department of Samsung in China calculated its gurantee time from the very beginning of the buying.
I stongly object to the policy and attitude of Samsung towards its consumer! I strongly throw doubt on the quality of any Samsung's products! I confirmly require Samsung to exchange a new TV screen for me for free and also provede me an authorized written gurantee for the quality of it with a renewal of the gurantee time.
yours sincerely,
lisa
610064
colledge of foreign languages
Sichuan University
Sichuan Province
P.R, C,

We purchased PS50Q7HX Model plasma TV for Board room in 20006 August
but failures on the product is very high, every time engineer come and repairs some of the parts. Wanted to know whether the product is having problem or technology issue confirm

Dear Sir/Madam, I write to you with a really heavy heart. All my electronic products are from SAMSUNG 3 TVs, 1 Washing Machine, And I borrowed money and bought an LCD 42 Inches, for my father who was suffering from Cancer, for a sum of Rs.100, 000/-.(He is no more).
This TV after a year packed up today, and I am very very upset, not for the cost but for the fact that my father was always in praise of SAMSUNG TV. Today is his 5th month of our loss, and this TV packed up. I am very upset, and i called your call center who wants rs.3500/- for a visit, spares extra.
Money not the issue, but my confidence in YOUR PRODUCT has failed me. I will NEVER EVER BUY YOUR PRODUCT AGAIN, as i am teribally upset with todays happning.
Thank you for at least reading this mail and keeping my dads confidence up before he departed.

kind Regards,
Ravi.Pandit

sir.
please help me this is my comlain i want bying samsungs mobile SGH-C300 i here living no avaible this product so pls call me my personal no. sir pls [protected] how this product bying me tell me

we had comlained for the washing machine which is not working properly since the day of purchase on 27.11.2008 and the complaint no. is [protected].But no one from your company is careing.
we have bought this product on 23.11.2009 and the following details related to this are:-
bill no; 9575
product no; 8505
dealers name: SUNVIEW ELECTRONICS
236, state bank nagar, paschim vihar, new delhi

kindly get the machine in working order immediately.

complain about poor service.
Samsung hard disk
model no HD161HJ
S/n no S14KJ9DP808257
i am very much upset by the poor service of samsung . i was facing problem regarding booting of windows. service center kept my hard disk for 20 days and returned that back to me without solving the problem and saying that you have to take it to another service center. this is bad as they are not taking responsibility for replacing or correcting the hard disk. As i belong from small town Amritsar, punjab. i am facing much problem. samsung should provide. more facility in our town.

Customer care manager,
Samsung mobiles
India.
Sub – inappropriate service from an authorized service centre.
Location of service center-(MG Road, near sbi, Agra(U.P.))
Sir,
I assume ur products d no. 1 in d field f electronics. I m using many f d Samsung products like d840, i780 mobiles, fridge, colour tv’s.I m using a Samsung D840 mobile since 10months. 45 days ago its screen was damaged. I took it to service center and ask for my repair in warranty. I paid Rs1500 for a new display. D fact it was externally damaged nd cudnt b considered in warranty.
Only 45 days hv passed nd now dat display s troubling me.(sum times it displays everything nd sumtym evrythng gets blank on d screen .). I visited at ur service centre again . dis tym he told dat there s no external damage in it, but still I ll b charged same if I want to get it repaired, Though my cel s in warranty.
I wanna ask u dat if d customers do not get honest warranty, then y u provide dis facility?? Ur authorized service centre’s are meant for original equipments, but then also v r not able to get a satisfactory service nd genuine spare parts from them.
The first case above was f9, nd I paid 4 it widout ny argument coz there was an external damage. But now, there s no such case like dat nd they are not providing me wid d warranty replacement.if d life [censored]r spare parts s not just 2months, then y its worth s of 1500??This was not expected from one of d best electronics co. in d world.
I would like u to provide me wid d best possible result, as per company’s policy. I luk further for a quick response n action.
Yours Truly
Pulkit Khetarpal
A.14, New Agra,
Agra.
[protected], [protected].

Customer care manager,
Samsung mobiles
India.
Sub – inappropriate service from an authorized service centre.
Loc. of service center-(MG Road, near sbi, Agra(U.P.))
Sir,
I assume ur products d no. 1 in d field f electronics. I m using many f d Samsung products like d840, i780 mobiles, fridge, colour tv’s.I m using a Samsung D840 mobile since 10months. 45 days ago its screen was damaged. I took it to service center and ask for my repair in warranty. I paid Rs1500 for a new display. D fact it was externally damaged nd cudnt b considered in warranty.
Only 45 days hv passed nd now dat display s troubling me.(sum times it displays everything nd sumtym evrythng gets blank on d screen .). I visited at ur service centre again . dis tym he told dat there s no external damage in it, but still I ll b charged same if I want to get it repaired, Though my cel s in warranty.
I wanna ask u dat if d customers do not get honest warranty, then y u provide dis facility?? Ur authorized service centre’s are meant for original equipments, but then also v r not able to get a satisfactory service nd genuine spare parts from them.
The first case above was f9, nd I paid 4 it widout ny argument coz there was an external damage. But now, there s no such case like dat nd they are not providing me wid d warranty replacement.if d life [censored]r spare parts s not just 2months, then y its worth s of 1500??This was not expected from one of d best electronics co. in d world.
I would like u to provide me wid d best possible result, as per company’s policy. I luk further for a quick response n action.
Yours Truly
Pulkit Khetarpal
A.14, New Agra,
Agra.
[protected], [protected].
[protected]@gmail.com

I'm having worst experience with samsung, i bouht a fully automatic washing machine from the so called company samsung. Within six months the trouble started. On giving complaint to there customer care, service person came and left saying he will come with replacement part and till now he has turned up. daily i'm calling to cutomer care but for no use every time a get respone that they dont have the replacement part in store. I really wonder a company like samsung dont have small part in the store. Now i'm afraid to suggest some one buying the products of this company. Hope samsungs contacs me soon and resole the same.

I have bought a Samsung Washing Machine, The machine is not working i have made a complaint with Samsung Customer Care on 07/12/2008, Still the machine is not replaced or serviced.

My Complaint Number - SR - [protected].

Regards,

V.Murugarajan.

I bought SAMSUNG refrigerator "model RT25" it is not working properly and have launched a compliant but they are just ignoring us. Their Customer service sucks!!!

Respected sir,
I had Samsung mobile SGH - E840, Ihave lost it there is a tracker in this cell phone but i havn't feed the number for traking. Is it then to traker is on and i can get the details of my phone where it is or can i lock my handset. Please do reply i really need the help.

i am working in police i have purchase a micro wave before 3 years during 3 years i am
25 time complaint but no action and problem not solved bye service center agra currently 3 time payment for repair 7000 but macro wave not working properly after 5 days. i am very angry with samsung and i am go to the customer court for case of this company I AM TOTALLY UNSATISFIED WITH SAMSUNG AND WILL NEVER BUY OR RECOMMEND A SAMSUNG PRODUCT- because my refrigerator having colling problems and samsung nashik service satation never gives me service and behave rudly. so keep away samsung.plz solve my problem samsung company give me new micro wave .

Thanks & Regards
Mukesh kumar PCS
[protected]@indiatimes.com

hi sir
did your problem got solved,
i approached in different way, they ready to replace the fridge, but i rejected after seeing here all problems against samsung.
what product you will get in replacement is it samsung only na. If tomorrow any problems arises then again you have to depend on this service only.
DO YOU?
so i decided to protest against this company in different fashion if possible read my protest agenda.
you please spread this word do all aggreived customers
My name is murali mohan
my problems is also about fridge.
Murali

Samsung — Never Buy Samsung Product

Hi,
Never nug any Samsung Poduct.Below is my bad expr with them.
Samsung cust care response is very frsuterating. I logged a complaint on 2nd august regarding Window AC, Complaint No is [protected] since then im callling daily for my AC but till date no response. Even they are not ready to listen my complaint when I asked for repalcement for my Compressor which is under warranty they say a callback will be arranged.

I reguraly calling them but nobody is interested to solve my issue.

Please provide me Samsung' s senior email id or contact no so that I can complaint this and also tell me the process how can i file a case againts them.

Beware of Samsung Customer Service

I have never had a more horrible experience with after sales service as I have had with Samsung.

5 months back I bought 2 Split Samsung A/c’s from Sony Mony Andheri West, Mumbai. First of all, the A/c’s came in damaged and torn packaging & boxes. The A/c was also damaged might have been a result of some sharp pointed object falling on it during transportation. When we notice the same, we called the Samsung Customer Service helpline, who referred me to Sai Enterprise (official service centre), who in turn referred me to the Retailer (Sony Mony), who refused to do anything about it and referred me back to Sai Enterprise. Then after numerous follow-ups, I was refered to Mr. Basutkar (who claimed to be the head customer service guy). He talked me out of asking for a replacement A/c, and promised me that only the outer cover replacement would be done in a weeks time. Now it has been 5 months of constants follow ups with Basutkar, Sai Ent, and Samsung Helpline and still nothing has been resolved. Basutkar, being the head of customer service is the Person who should have looked into the same promptly and resolved since the customer was directly in touch with him. Instead all these guys have fooled me, asked me to Fax them my invoice copy atleast 5 times, and still haven’t resolved the issue saying that “Samsung is very slow and sending the part to us”. Imagine.

The 2nd A/c I bought also has a whistling sound coming from the blower, which also has not been resolved/rectified yet.

I had sworn never to buy any Samsung product after similar experience with the Samsung customer Service with my Window A/c. I feel into their trap due to the new nano A/c they had introduced 5 month back. I urge everyone NEVER, NEVER to buy any Samsung product, else they are bound to suffer like I am since the past 5 months.

On the other Hand, companies like LG, Sony, Hitachi are No. 1 in customer service. For any after sales service issue, they have responded within 24 Hours and resolved the matter. Hats off to them for managing the customer service so well. Samsung should learn from them else shut down shop so that foolish customers like me (who buy Samsung products) stop suffering in their hands.

I have now lost my patience and will take the matter ahead with the consumer grievance cell and the media on how I have suffered with Samsung customer service & products.

Kunal Bharti
[protected]@gmail.com
[protected]
Complaint # [protected]

Hi

My name is Venkata Vinod Kumar.G, I purchased SAMSUNG BIOSLEEP (Model no: AS12FJXTL) split 1.0 ton A.C on March 2nd 2008 thru a dealer named “THANGAM ENTERPRISES”, Medavakkam. The dealer has sent a technician to fix the A.C for me, I do not know whether he came from SAMSUNG or not .The machine worked fine for 20 days.I.e still 22nd march and it stopped giving cooling effect. After 22nd March, I did not used it for few days and I recognized that this machine has some problems, Hence I called SAMSUNG customer care on may be 5th or 6th APRIL 2008, I raised a complaint and they did provided a B.P no..Which I do not have rite now. They had sent on-site technicians to check the problem...A technician came same day (6th April) and said it might be a GAS LEAKAGE (I wonder how this could be possible on brand-new machine), He said the unit has to be taken to workshop and an on-site tech came next day and took it to work-shop. He said he will deliver the A.C within 3 days but he delivered after 5 days, here one more thing is that they just kept the A.C on the floor and said it should be fixed by the same person who installed it on day-1(He said it was installed by a local technician and SAMSUNG tech will not install it back), he said there is no problem in my A.C and they checked with high pressure too. so I waited for 2 days to get hold of the same local tech and installed the machine back. The same issue again, No cooling effect (For which I raised the complaint all about).I again called SAMSUNG customer care and raised a complaint. This time I spoke with a manager called Shivkumar (Mobile no: [protected]), who has sent another on-site tech. He said the machine is leaking gas for some reasons which made me highly disappointed, Hence I asked for replacement of the unit, I spoke to him for about 30 minutes and he finally accepted to raise a replacement request for this unit and he said it could take up to 15 business days. This was on 17-Apr-2008. All this mess I had in getting my A.C fixed, I came to know how good the Samsung customer care is all about. Fine, Here I called shivkumar (manager: Mobile no: [protected]) on 30-apr-2008 and asked him what is the status, He said he submitted the request and gave his reporting person’s number who is another manager, Name : Manikandan (Mobile no:[protected]).He said it will take another 7-days and told me the Expected delivery date is Monday(5-May-08).I called MANIKANDAN on Monday(5th may) and he said everything is done and I will get a replacement unit on 6th MAY(Tuesday).I waited the whole day for the call from SAMSUNG. Nobody called me. I called Shivkumar and he said he has no –idea when I will get a call. I called Manikandan, He did not attended the call, I sent a message, no response .Hence I called Samsung care again. They said they did not have any records for replacement. He said he will send a mail and I will receive another call, I have no words to say. NOW U GUYS TELL ME WHAT I SHOULD DO.

I certainly will not leave it here.

Regards,
Venkata Vinod Kumar.G
Sr.RESOLUTION EXPERT—DELL.
ph no[protected]

To Marketing manager,

I had purchased a refrigerator on 05/12/08 from Sales Corner BARODA, after installation one of your technician from Samsung service on 7/12/08 visited our place to check whether there is any problem or not, we brought him to notice a abnormal noise of Compressure, for which he conformed that someone from Samsung service would come and rectify, I have noted the complain on job sheet also, but no action was taken till 09/12/08 evening, so I called Samsung C.C and registered a complain, the no. is [protected] and was told that someone from Baroda service would contact us on 10/12/08 by afternoon but no one contacted, so I called up to know the status of my complain and same time I enquired with Mr. Bhattacharya Ahemdabad office, and he told me that Baroda people had contact us and solved the problem, why i am calling him again since our issue is solved

I feel sorry to inform that same thing happened in month of September 08, when I had sent my TV for repairing, Mr. Bhattacharya was told by your staff that they already had given us the quotation, where we were not informed at all, Mr. Bhattacharya looked personally into the matter and had short out it, and conformed no one called from Samsung side

I got fed up from the way your Samsung service team deals with people; mine is a new refrigerator and has treble noise of compressure, which is not acceptable, due to negligence and delay from your personal, I have to throw foodstuff in garbage of rs 1000, will u reimburse me this amount .
Hope for a positive reply for your earliest, with a prompt action against your staff

Thanking you
M K Jain
C.C
General Manager
G.M service and repairs

I had purchased a180 lt capacity samsung refrigerator - RA18/20. The ice making compartment does not work properly. The materials are not deep frozen. The ice tray does not make ice at all. The water is not frozen to ice. The temperature control was first tried at 5 and then 10. Still no response. Where is the service centre for CALICUT region in KERALA?

I have purchases Samsung refrigerator, after 3-4 month Ice Bucket, Butter Bucket, Milk Tray and Subji bucket were broken. The acrelic is of third class quality. I made a complaint 3-4 time then also they never call up for same or ready to replace the same.

I advice never buy any product of samsung .We pay more but the serivece provided by samsung is very very poor.They are interested in sale the product only, but they not interested in after sale service !
I have never had a more horrible experience with after sales service as I have had with Samsung.

Premal
[protected]

Hi,

This is to inform you that I have purchased a mobile phone from SPICE RETAIL from Sector 17 Rohini on 20 June 2009 which bears the Invoice No.[protected] Model - E-1100 ).After some time it has developed the Display problem. I have reported this problem to the SAMSUNG Authorized service centre in Noida at CEE EMM SERVICES (Authorized service centre) Shop No.-8, 9, 10, G.Floor, Raj Place, Hukum Singh Market, Atta, Sector-27 NOIDA- 201301, ( Ph No.[protected]. I have handed Over the Product to them on 21st day of September 2009 and was assured of replacement/Repair with in one week. Till now nothing has been done from their end and I have visited them many times from my tight schedule to get back the mobile but they are not even bother to attend it seriousely. Now I have been forced by them to write this complaint to you in the anticipation of earliest remedy to this problem.

You are requested to kindly help me in this regard.I shall be very thankful to you for this kind help.

Best Regards,

GS Juneja
(Facility Manager)
Nimbus Harbor facility Mgmt.Pvt Ltd.

Same thing is happened with us, We bought RT41 370 ltr Rfregerator did nor work even for one hour. Dealer Meharsons Sec 22 Chandigarh refused to hear us. We bought on 7th till now no action is taken by them. I was suppose to get call from Amarjit nor happened at all.

Poor Srvices of samsung and poor support of Dealer, bad product.

I have bought Samsung refrigerator on 6thApril, 2010. The next week we found that the Bottle holder on the refrigerator door is broken. I logged a call on Samsung call center but now this is more than one month I have not received any response. I have at least called them for more than 14 times. Every time I receive the assurance that some one will come to replace the part, but no one have taken any action yet.
It is just two months old .I is afraid that if this is happening for this small part what will happen if I face any bigger issue.
I have called the Service Center, Samsung Call Center, have mailed them to their online feed back section but I have not received any solution other than their assurance.
I am 100% sure going forward I will not bye any Samsung product and will not refer any other as well. But at this moment is there any way that I can take some action.

Please suggest.
My Complain number is:-[protected]

Samsung — Refrigerator is out of Action, but Samsung says their job is done

Re: my Service Request# [protected]
I had complained to Samsung on July 14 2010, that I had problem with my Refrigerator. It was not working. Since then, I had to make several phone calls. After long delays Engineer come and they say their job iob done. I have been calling daily their Call Center, their Service Center, sending emails. After few days Engineer comes and says his job is done. I get SMS daily saying " Trust your query is resolved". I am without a Refrigerator, and Samsung's job is done.
I have never seen such a callousness by any company. I have all my appliances from Samsung. I never had any problem with Samsung before.
But now Samsung must be BANKRUPT. They dont pay their Service Reps, call center, their computer attendants, because they all say their job is done, and customer's query must have be resolved. They dont want to do anything about Customer's complaint. When customer calls, they say why am I bothering them.
What should I do in this situation? because Samsung is BANKRUPT. I am sitting without my Refrigerator, and Samsung says their job is done.

I live in Indirapuram, NCR. I have purchased a Samsung Refrigerator in 2009, which is again not working now. I made a complaint to the service centre on 24-Aug-2010. (Complaint No. [protected]). One person from the Indirapuram Service Center came. He did not appear to be a technician, and was not technically competent and suggested that someone else will come to diagnose what the issue is. Thereafter no one has turned up.

I have made several follow-up calls to Smasung customer care desk and service centre in Indirapuram. (Till date 8 calls made to Customer Center and 29 calls made to Service Center). I have also send 2 emails to the supprod desk email address. The service center people are either not interested or do not have any technically competent staff to attend service calls. They seems to have closed the case just by sending an office boy to the site!

I don’t understand why they have a service centre that is not capable of attending customer issues? They are very nice to always say that a representative will come to your house within 1 hour. In this way, they make sure, that we cannot go out anywhere. However, the service personnel never turn up.

Pathetic service I must say. Samsung should immediately close down the service centre in Indirapuram. They are good for nothing.

It is my back luck that I opted for a Samsung product. Horrible Service.

Samsung Refrigerator Complaints -

To
Service manager
Samsung India
This is to inform you that I have purchased a double door refrigerator. within one week it has leakage in working time, so i complaint regarding this for several tilmes now one year is over the problem is not solved till now. so i have a request please change my fridge as early as possible.




yours faithtfully
Noufal.M.B.
near Manzoor Hospital
North Kottachery
P.O.Manikkoth
Kanhangad
Kasaragod

mobile:[protected]

MY COMPLAINT NO. IS [protected], PENDING SINCE 18TH MAY 2011 BUT NO REMEDY FOR MY REFRIGERATOR WHOSE COOLING IS NOT WORKING, CALLED AROUND 100 TIMES BUT NO SIGH OF RELIEF...

Samsung — no- replacement of damaged accessory

microwave Model No.CE1031 DFB/XTL) from dealer M/S H.P. Butala & Services, purchased on 29.08.2010. Found coating of crust plate damaged and informed daler as well as Samsung customer support. dealer denied to replace by telling it as a complimentary but askd to contact Samsung. Samasung has replied to my mail and informed that the complaint No. B.P NUM: [protected] on 18th Dec.2010. Replied by Ms. Jaya Pawar, Customer Satisfaction Team
Samsung India Electronics Pvt. Ltd. But so far not yet replaced the item. dealer says he has not yet received the same from Samsung. various correspondece done on the following dates / subject
Sender : devassy anil<[protected]@yahoo.com>
Date : Dec 18, 2010 00:02 (GMT+09:00)
Title : Damaged accessory
Sender : devassy anil<[protected]@yahoo.com>
Date : Dec 18, 2010 00:02 (GMT+09:00)
Title : Damaged accessory
On Sun, 26/9/10, devassy anil <[protected]@yahoo.com> wrote:
From: devassy anil <[protected]@yahoo.com>
Subject: Fw: site demo request
To: support.[protected]@samsung.com
Date: Sunday, 26 September, 2010, 3:29 PM

Samsung Home appliances (Refrigerator) — Horrible customers ervice

I have bought a samsung side by side refrigerator from Croma on Feb 20th 2011

I am having some trouble with the LEds displaying temperature not working and the cooling is affected. As I result I registered a complaint with Samsung on 4th of July. They promised me that and Engineer will be at my doorstep within 24 hrs. I subsequently took the next day off. I did not receive any call . I called up their customer 3-4 times and then they re-registered my complaint and promised for the next day. my BP number is [protected]

I again took the day off .The engineer called me up and promised that he will be at my place before 5 PM. I called him at 6 PM and he said he forgot and could not come that day . His manager called me up and said that they will try to send some body by tomorrow but cannot guarantee any time and just hung up.

Today I am calling up Samsung service center since morning and every time they promise that somebody will call me up within half an hour but nobody has called me up.

This is the last time I am buying a samsung product. I am already talking to my lawyers to take this into the Consumer grievance cell

DEFECTIVE BRAND NEW FRIDGE :metro radio, sv road, bandra west, 26443508, 26420147, 22910614

COMPLAINT : BRAND NEW SAMSUNG REFRIGERATER MODEL RT26FCTS255 LITRE, MATT GREY COLOUR
SERIAL NO : ROO74PAB401209V

SALESMAN ONE MR.RISHI ON 14TH JUNE 2011 EVENING 17.45 HOUR (INDIAN TIME)
ADVANCE CASH Rs.1000/- TAX INVOICE NO: 000701
+ ITEM DELIVERED AT 12.00AM 15TH JUNE 2011 & PAID IMMEDIATELY Rs.13700/-
[ we our old working Samsung too, was OK 9 Years fine; *exchanged total price Rs.2000/- THUS total Cost Rs.16700/- ]

1) on next day night we saw ice water on freezer was dripping into the back low tray~puddling into our Kitchen floor,

2) we informed Metro Radio BUT just only call-centre's making rubbish, excuse's,
till eventually on the reason WE had to again go to Metro Radio to the same salesman Mr.Rishi

3) on Saturday 25th June 2011 then senior technician came one Mr.Mohbin Syed Complain number [protected],
He said this is a defective fridge AN HE SPOKE TO METRO RADIO and TO CHANGE THE REFRIGERATION IN 4-6 DAYS ~is a standerd lie to samsung, call-boys
already 5 days silent ~their procedure, what to do !! even now 23 days no action

Regards / Capt. S. Chagla [ MASTER-MARINER FOREIGN GOING ]

Flat 14, 1st Floor, TOPAZ Apartment, 55 Hill Rd x Varoda Rd
Mumbai, Bandra West, 400050 INDIA
Residence:[protected]/[protected]/Mob:[protected]

samsung c160 mobile — lost mobile phone

respected sir
i have lost my mobile samsung c160 and my number was [protected] sir there was mobile tracker in this mobile by which we can find the person with whom ur molbile is sir that person changed the sim of mobile and one of my friend got sms from his number sir plzz let me know the address of the person so that i can contact the person personally i'll be thankful to you plzz sir do me this favor.
jasvir singh

Dear sir,
I'm Bhikaji Sudhakar Joshi At post Motala, Tq Motala, Dist Buldhana, State Maharashtra, 443103. i am computer teacher & i have my own computer class.From My office my mobile was stolen by some body. Here i have given my IEMI no, I request you to please track the mobile.Please take the necessary actions to prevent the misuse.
Please help me sir.

Here are my details:
Your name:Bhikaji Sudhakar Joshi
Address:Lokhande Complax, At post Motala, Tq Motala, DIst Buldhana Ph No[protected]
Phone model:Nokia 1208 Black
Make:Nokia
Last used No.:[protected] E-mail for communication:[protected]@rediffmail.com
Missed date:30/04/2008
IMEI No.:[protected]
ITEM : 0029938

Dear sir,
I'm Bhikaji Sudhakar Joshi At post Motala, Tq Motala, Dist Buldhana, State Maharashtra, 443103. i am computer teacher & i have my own computer class.From My office my mobile was stolen by some body. Here i have given my IEMI no, I request you to please track the mobile.Please take the necessary actions to prevent the misuse.
Please help me sir.

Here are my details:
Your name:Bhikaji Sudhakar Joshi
Address:Lokhande Complax, At post Motala, Tq Motala, DIst Buldhana Ph No[protected]
Phone model:Nokia 1208 Black
Make:Nokia
Last used No.:[protected] E-mail for communication:[protected]@rediffmail.com
Missed date:30/04/2008
IMEI No.:[protected]
ITEM : 0029938

samsung slim mobile. — stolen by someone

Hello sir, my mobile [protected] samsung slim black and white phone has stolen by some one. it has reliance prepaid connection but without sim card. I request to you please lock it's outgoing and incoming. thank you

Samsung — bill lost

sir

i had purchased a samsung lcd screen 740N from nehru place new delhi

this year i faced the problem that my monitor started flickering .
i had register a complaint at the customer care on 23 sept. Today (19th Nov) a person came from samsung to repair the part, he told that the part is no more avilable so they will have to replace my monitor and for that they asked me for the bill .

i dont have the bill as i lost it so could you help me out that from where could i get a new bill.

Hi Joshi saheb,

Actually, the information what you provided is for Nokia phone.Tracking facility is provided with Samsung mobile phone.So its very difficult to find out where is your mobile.

anyways i am also from motala...now in USA...nice to see someone from my place.
if you have any query revert back on [protected]@gmail.com

Regards
Narendra

IBM — emergency call

Dear Sir,
I am facing a problem since 6:00 Pm last night. It's a emergency call, when I have changed the Gas Cylinder supplied by the dealer, It's leaking, it seems to be manufacturing defect with cylinder. Since then I am trying to contact on Phone numbers provided by the dealer (Rainbow Gas Service) on the receipt received with cylinder delivery. I have tried all the numbers provided on cash memo # 5800. Emergency #[protected],[protected], KAO #[protected]. Emergency numbers provided are of HP Gas and is not supporting and the KAO number is out of service. I don't know where to contact in case of emergency. I am trying to contact the Rainbow Gas service since today morning on Ph numbers -2272656, 2272555 but the numbers are no Reply or busy. Lucklly I have got the numbers at 11 Am today and raise a complaint. Anything may happen between 6PM yesterday till 11 AM Today. Cylinder may blast. It's is threat to life & valuables. In all it was in an emergency call and not been supported by Indane Gas Service and worried of miss happening, which may harm not only me but my neighbors too.

Therefore I request you to please look into this and to provide the consumer a 24 X 7 single number valid across India for online support and complaints on such emergency cases. Being an IT professional, I know it's possible in todays growing communication world. If it's available it is to be written on all the cylinders to provide a facility to consumers and to avoid untimely miss happenings.

I shall be obliged if replied on this.

Sincere Regards,
Neeraj Kumar Sharma
Consumer # R-17112
Indane Gas Service
Distributor - Rainbow Gas Service.

my phone e250 sumsung lost this is emi no:[protected]

Dear sir,
I'm dhananjay khairnar by tempo, my mobile was stolen by some body. Here i have given my IEMI no, I request you to please track the mobile.Please take the necessary actions to prevent the misuse.
Please help me sir.

Here are my details:
Your name:Dhananjay khairnar
Phone model:Samsung sgh j210 Make:Samsung
Last used No.:[protected]
E-mail for communication:dhananjay.[protected]@gmail.com
Missed date:15/04/2009 IMEI No.:358221/01/095602/7

Samsung SGH C-160 — Complaint Regarding Mobile Phone Lost

Respected Sir,
It is to inform you that I have lost my mobile phone on 24th April 2009 evening at about 7pm in 127k bus on my way to Jubliee Checkpost to Koti. My Cellphone Model SGH C-160 bearing IMEI No: [protected]/800 of samsung.

So, I request you to kindly help me in tracing my mobile phone.

Thanking You, sir.
Yours Faithfully,
S.Gayathri

Respected Sir/Madam,
I lost my mobile.Please help me please.
Name:R.Azhagamma
Address:63, S&P Garden,
Nolumbur site,
West mogappair,
Chennai-95
Phone model:Samsung F480,
Colour:Black,
Last used no:[protected],
Email for communication:[protected]@yahoo.co.in, [protected]@yahoo.co.in
Missed date:04/06/2009,
IMEI no.:[protected]
I thank u in advance
azhagamma.

Dear sir,
I'm NISHANT BHADORIA working in Dist Hospital Neemuch M.P., my mobile was stolen by some body from my office . Here i have given my IEMI no, I request you to please track the mobile.Please take the necessary actions to prevent the misuse.
Please help me sir.

Here are my details:
Your name:NISHANT BHADORIA
Address:92 SINDHI COLONY NEEMUCH M.P.
Phone model:Samsung E250
Make:Samsung
Service Provider : BSNL .
Last used No.:[protected]
E-mail for communication:nishant.[protected]@gmail.com
Missed date:[protected]
IMEI No.:359688/01/29441415

lost my mobile samsung j700 imei no:[protected]

dear sir
i have samsung x480 now i'm not able to use due iemi problem. networking agencies saying that its iemi is not valued. kindly do necessary action on my case
by
yours sincearly
rijo jose ur consumer

i am jafer.my moblie samsung l700 lost.please help me...finding the mobile.

samsung c-160 — mobile lost complaint

i lost my mobile phone and iam giving you deatail about cell p hone and now you plz block sim and mobile services

name :prem jeet
address: 1938 jahangir puri dekhi 110033
monile no: [protected]
mobile set : sgh160
imei no: [protected]

Dear sir,
I have lost my mobile...Please find my mobile...
to trace my lost samsung mobile deatails are...

My name: Pooja Sachin Gavhane
Address: Shivneri, Sector 15, vashi.
Phone model: Samsung E250
Make: Samsung
Last used No.: [protected]
E-mail for communication: pooja.[protected]@ril.com, [protected]@rediffmail.com
Missed date: 22-Sept-2009
IMEI No.: [protected]/6

I have lost my mobile...Please find my mobile...
to trace my lost samsung mobile deatails are...

My name: Rohit Garg
Address: 14/4878, Nalla Bazzar Near Rahat Guest House, ajmer
Phone model: Samsung s5603
Make: Samsung
Last used No.: [protected]
E-mail for communication: engg.[protected]@rediffmail.com
Missed date: 14-Sept-2009
IMEI No.:[protected]

Samsung, SGH-C160 — How can i track my mobile

I have lost my samsung SGH-C160 ([protected] ), with mobile tracker functionality. plz tell me How can i track my mobile, i have lost this mobile in mumbai on 22 oct 09.
my email id -------- [protected]@rediffmail.com

my mobile was stolen by some body. Here i have given my IEMI no, I request you to please track the mobile.Please take the necessary actions to prevent the misuse.
Please help me sir.

i am harsh iwant to tell about my lost phne of - IMEI NO - a000001d1bd8f1

Sir i've lost my mobile on 22/01/2010. I have blocked my sim. I need your help to recover my lost mobile. Please help me to trace my mobile.

My name: Sivaprasad
Phone model: Samsung SGH-J210
Make: Samsung
Last used No.: [protected]
E-mail for communication: [protected]@yahoo.co.in
Missed date: 22-Jan-2010
IMEI NO-[protected]

Dear sir,
I have lost my mobile...Please find my mobile...
to trace my lost samsung mobile deatails are...

Phone model: Samsung S8003
Make: Samsung
Last used No.: [protected]
Missed date: 29-Jan-2010

sir my mobile was stolen by someone. please help me track it down

Missed date: 04-Mar-2010
Phone model: guru 1085
Make: Samsung
IMEI NO[protected]

Samsung e250i — I have lost my mobile, please give me suggestion about the tracker

Sir, I have loss my mobile E250i before two days with mobile number [protected]. And the mobile tracker is on in that mobile. Please give me details or help about the mobile tracker.

hi,

I have lost my mobile E250i samsung mobile today(29/3/2010) in the morning.

Plz help me for tracing my mobile i dont have emi number now but i have the bill that have EMI detail of mobile.

plz help me for tracing my mobile.

Regards,
Sayyed Zakir

Samsung Mobile lost
Dear sir,
I'm Manish Gupta working in vikas puri NEW DELHI.While travelling to my office in VIKAS PURI by motorcycle, my mobile was lost. Here i have given my IEMI no, I request you to please track the mobile.Please take the necessary actions to prevent the misuse.
Please help me sir.

Here are my details:
Your name:Manish Gupta
Address:1178, vikas kunj, vikas puri, new delhi 18
Phone model:Samsung i8910hd
Make:Samsung
Last used No.:[protected]
E-mail for communication:[protected]@yahoo.com
Missed date:30/03/2010
IMEI No.:[protected]

Respected Sir,

I Yalla. Chandra Sekhar working as Senior Assistant in Irrigation Department saying few lines for favour kind considaration please.

I lost my Sumsung C5212 mobile EMI No.*353350/03/314816/6* phone on 07.07.2010 which was parchaged on30.04.2010 in the Bill No.70 Dt:-30.04.2010 in CITY PLAZA, SRIKAKULAM - 532 001in Andhra Pradesh. In this connection loss of my phone a report was given in the PS of Srikakulam receipt No.65 Dt. 07.07.2010


Hence, I honblely requested that the said EMI No. of the said phone may please be blocked and the same may please be intimated in my mail ID :- [protected]@yahoo.com
Plese help me sir,
Thanking your Sir

From Chandhu - [protected]

Samsung Corby — IEMI

SIR, i buy second hand samsung corby phone. can i change my IMEI number to my phone.. Pleae reply to [protected]@yahoo.com

Samsung Mobile — google search page not working

dear sir
since last 2 month google home page not working
before that is working proper,since i downlod new APN by network its not work
the search bar not work

Dear sir,
I'm Prashant Mahajan working in RICO AUTO Gurgaon.While travelling to my office in, Gurgaon by tempo, my mobile was stolen by some body. Here i have given my IEMI no, I request you to please track the mobile.Please take the necessary actions to prevent the misuse.
Please help me sir.

My name: Prashant Mahajan
Address: House no. 169, Sector no. 10 A, Near Hero Honda Chowk, Delhi-Jaipur highway, Gurgaon (Hr), PIN-122001
Phone model: S3500 (Metro)
Make: SAMSUNG
Last used No.: [protected] (Idea)
E-mail for communication: [protected]@rediffmail.com;
[protected]@ricoauto.com;
[protected]@ricoauto.com; [protected]@gmail.com
Missed date: 30 July 2010
IMEI No.: [protected]

Regards,
Prashant Mahajan
[protected]
[protected]
[protected]
[protected]
[protected]

Dear sir,
I have lost my mobile...Please find my mobile...
to trace my lost samsung mobile deatails are...

name:Anand Tewari
Address: E-8/124 Trilanga Bhopal
Phone model:GT - B 3313
Make: SAMSUNG
Last used No.:[protected]
E-mail for communication:[protected]@gmail.com
Missed date:19.08.2010
IMEI No.:[protected]

Samsung Corby Pro — Stolen Mobile

Dear sir,
I'm Abhishek Bhukker working in Mahindra Satyam, hyderabad.While travelling to my office in Madhapur area by tempo, my mobile was stolen by some body. Here i have given my IEMI no,I request you to please track the mobile.Please take the necessary actions to prevent the misuse.
Please help me sir.

Here are my details:
Your name:Abhishek Bhukker
Address:H.NO 1107, Sec 14 Sonepat,Haryana
Phone model:Samsung Corby Pro
Make:Samsung
Last used No.:[protected]
E-mail for communication:[protected]@gmail.com
Missed date:02/09/2010
IMEI No.:[protected]

Samsung — MISSED MY CELL IN OFFICE

MY CUSTOMER ID IS[protected]
MY MOBILE NUMBER IS C3053 MIDNIGHT BLACK
AND MY SIM MOBILE NUMBER IS [protected]
BUT AFTER 10 DAYS THISE NUMBER IS WORKING AND SHEES SAID I GET TO THISE NUMBER AT BPL SHOP BEFORE 15 DAYS
CAN IT IS POSSIBLE
CANDLY CONFERM[protected]

Dear Sir,
I'm C.Srinivasan from Chennai. I am doing Business. My office my mobile was stolen by some body. Here I have given my IEMI no – [protected] Model no – GT-B3210, I give a police compliant but there is no responds. I request you to please track the mobile. Please take the necessary actions to prevent the misuse.
Please help me sir.


My Mobile no[protected]

I have lost my samsung corby mobile this morning please help me out on this to trace or block. i have purchase bill and insurance copy with me.

Regards,
Javeed -[protected].

hello sir., i am a mba student and i lost my samsung mobile bill.and now my samsung mobile is not working because of some network ic problem.i want to give my mobile in samsung care for repair.but without bill they refused to take.so plz help me to get a duplicate copy of bill .

my phne IMEI NO. IS [protected]

S/N:- RW3S882231L

MY PHONE NO.[protected]

PLZ SOLVE MY PROBLEM AS EARLY AS POSSIBLE...

Samsung — poor performance of samsung corby GT s3653

Samsung Corby GT-S3653
i baught this mobile and i came to know about 1 big problem for us that the messaging capacity of the corby it shows its has the 500 sms capacity but its showing memory full error after receving 200 sms


kindly send the solution on ma email
[protected]@gmail.com
[protected]

Dear Sir,
I am Dear sir,
I'm Manish Rawate studying in std 11th in BMCC college, when i was in college my mobile was stolen by someone.. Here i have given my IEMI no, I request you to please track the mobile.Please take the necessary actions to prevent the misuse.
Please help me sir.

Here I give my details;
My Name:Manish Rawate
Address:Laxmi Nagar, Sayali Apt, Flat No20, Old Sangvi, Pune 27
Phone Model:Samsung Corby Pop
Misused Date:10-10-10
IMEI No:[protected]
Contact No:[protected], [protected]

Hi sir, I'm Nimish Nadgere from Navi Mumbai.
I lost my corby pro last week while getting down from a rickshaw.. the phone seemed to have been switched off soon after the incident.
Is it possible to track it even if it is switched off?

Here are my details:
Your name:Nimish Nadgere
Address: B-703, Laxminarayan complex, sector 12A, koper khairane, Navi Mumbai, 400709.
Phone model:Samsung GT-B5310
Make:Samsung
Last used No.: [protected]
E-mail for communication:[protected]@yahoo.co.in
Missed date:12/10/2010
IMEI No.:[protected]

Mobile Phone - Samsung Model GT-B5310 — Loss of Mobile Phone

Dear Sir/s

I have lost my mobile phone - Samsung GT-B5310 bearing IMEI No. [protected] at the place opposite to Taluk Office - office of Ms. Uma - Stamp Vendor last night (21/10/2010 around 8 pm)

Please arrange to trace the same as soon as possible.

My other contact mobile no. is [protected]/[protected]

My residence address is A22, Sipcot Housing Colony, Dharga, Hosur - 635126
Office: Bostik India Private Ltd., 124/1 & 124/2A, Kachanayakanahalli, Behind Bommasandra Indl. Area, Bangalore - 562106

Thanks in advance

Regards
B Sekar

name;srinivas addres:#30, jogi colony madiwala checkpost bangalore-95 IMEI no.:[protected] samsung corby S3653 YLw phone modal:Gv300 missed on:28/10/2010
last used no:[protected]

Samsung Corby Pro (GT-B5310) — Please trace my mobile

Dear sir,
I'm Narendra working in CheckSum InfoSoft Private Limited Bangalore .While travelling to my office in Jevan Bemha nagar, Bangalore by bus, my mobile was stolen by some body. Here i have given my IEMI no,I request you to please track the mobile.Please take the necessary actions to prevent the misuse.
Please help me sir.

Here are my details:
Your name:Narendra Padala
Address:CheckSum InfoSoft Private Limited,No. 332/A, 8th Main HAL 3rd Stage,Bangalore - 560 075.
Phone model:Samsung Corby Pro (GT-B5310)
Make:Samsung
Last used No.:[protected]
E-mail for communication: [protected]@gmail.com
Missed date:03/11/2010
IMEI No.:[protected]

Respected Sir/Madam,
I lost my mobile.Please help me please.
Name:S.DHARAN
Address:97, M.I.G, MARUTHAM,
NEW HOUSING UNIT,
THANJAVUR - 613005
Phone model:Samsung F480,
Colour:SILVER,
Last used no:[protected],
Email for communication: [protected]@yahoo.com, [protected]@gmail.com
Missed date:11/11/2010,
IMEI no.:[protected]
I thank u in advance
dharan

Dear sir,
I'm Amit Kumar Dhiman Studying as Student in Rungta College, Bhilai. My friends Raznish mobile was stolen by some body. Here i have given my IEMI no, I request you to please track the mobile.Please take the necessary actions to prevent the misuse.

Please help me sir.
Here are my details:
My name: Amit Kumar Dhiman
Address: 173, Modal Town, Near Surya Apartment, Behind Nehru Nagar, Bhilai, District: Durg, (Chhattisgarh)
Phone model:Samsung Champ C3303
Make: Samsung
Last used No.: [protected]
E-mail for communication: [protected]@gmail.com
Missed date: 21st November 2010
IMEI No.: [protected]

Dear Sir,
I'am Yashwat R. Sangle working as an Government Auditor, Pune. My Samsung Mobile Star Nxt is stolen the details are below:
Name : Yashwant Ramchadra Sangle.
Address :- 30/237, Phulenagar, Alandi Road, Near New R.T.O., Pune 411 006. Maharashtra)
Phone Model :- Samsung Star Nxt.
Make :- Samsung.
Last used on 23/11/2010.
Email. [protected]@yahoo.com
My Cell No. [protected] / [protected]
IMEI NO. [protected]
Thank You.
Yashwant Ramchdra Sangle.
Auditor. Government of Maharashtra.

Samsung s3653 corby — Plz Track the mobile

Dear sir,
I'm sukhram working in Winfiled India in Delhi .While travelling to my Home in Kishan ganj Area , my mobile was stolen by some body. Here i have given my IEMI no,I request you to please track the mobile.Please take the necessary actions to prevent the misuse.
Please help me sir.

Here are my details:
Your name:sukhram
Address:475/A Nai Basti Kishan Ganj
Phone model:Samsung 3653 Croby
Make:Samsung
Last used No.:[protected]
E-mail for communication:mukesh.[protected]@gmail.com
Missed date:03/12/2010
IMEI No.:[protected]

ir i have samsung sgh-j210.i enter the flash no. #*7337# my mobile restarted and shows emergency calls only also imei no. changed to[protected]. please suggest me what can i do. my email id is s.[protected]@gmail.com

Hello Sir
I am a working professional staying at Noida, NCR. my Samsung Corby Pro, GT/B5310, was stolen at Pragati Maidan, New Delhi on 1/01/2011.
The details are as follows:
Name : Geetanav Ojha
Address: House G-80, Sector 41, Noida
Make: Samsung
IMEI No.[protected]
e-mail: [protected]@gmail.com
Please help me find the mobile set at the earliest as I have to do without a mobile at present. Desperately waiting for a positive response and action.

Regards
Geetanav Ojha
[protected]@gmail.com
contact no. of friend: [protected] (Gagandeep Singh)

Samsung corby GT-S3653 — Please trace my mobile

Dear sir,
I'm Antara working in Mahan Seva Sansthan, Udaipur, Rajasthan .While travelling from my office in A-1 Krishna complex, Malla Talai, circle to Rampura, Udaipur by auto, my mobile was stolen by some body. Here i have given my IEMI no,I request you to please track the mobile.Please take the necessary actions to prevent the misuse.
Please help me sir.

Here are my details:
Your name: Antara Rooj
Address:A-1 Krishna complex, trident rd., malla talai circle, udaipur, 313001
Phone model:Samsung Corby (GT-S3653)
Make:Samsung
Last used No.: [protected]
E-mail for communication: [protected]@gmail.com
Missed date:10/01/2011
IMEI No.:[protected]

HArsh Agarwal — Address Change

Address change of policy no[protected] as follows

Priya Enterprises
11A Maharshi Debendra Road
5th Floor room no 13
KOLKATA
West BEngal

I have lost my mobile...Please find my mobile...
to trace my lost samsung mobile deatails are...

My name: Nitim bansal
Address: anjali apartment, lala lajpat ray road. ashram para.silliguri.pin-734401
Phone model: Samsung B3313
Make: Samsung
Last used No.: [protected]
E-mail for communication: [protected]@gmail.com
Missed date: 23-Jan-2011
IMEI No.:[protected]

Samsung Mobile lost
Dear sir,
I am Basaba Nanda working in Department of Commerce New Delhi.While travelling to my office in Shastri Nagar to Udyog Bhawan by Bas, my mobile was stolen by some body. Here i have given my IEMI No.358597/03/553431/5. I request you to please track the mobile.Please take the necessary actions to prevent the misuse.
Please help me Sir.

Here are my details:
Your Name:Basaba Nanda
Address:B-1644/4, Shastri Nagar, New Delhi - 110052
Phone Model:Samsung Guru 2120
Make:Samsung
E-mail for communication: [protected]@yahoo.co.in
Missed Date:28/01/2011
IEMI No.358597/03/553431/5

Sir i've lost my mobile on 5/02/2011. I have blocked my sim. I need your help to recover my lost mobile. Please help me to trace my mobile.

My name: E A Rahim
Phone model: Samsung GTS-5603HAAINS
Make: Samsung
Last used No.: [protected]
E-mail for communication:rafi.rahim.[protected]@gmail.com
Missed date: 5/2/2011
IMEI NO-[protected]

Hello,

I have lost my mobile phone today while travelling from Pune to Mumbai. I think it is lost near Wakad in Pune.

Below are some details which might be needed to track..

Name: Amarnath Vibhute
Phone model: Samsung B5310 Corby Pro
Make: Samsung
Last used No.: [protected]
E-mail for communication: amarnath.[protected]@gmail.com
Missed date: 21-Feb-2011
IMEI No.: [protected]

I have disabled the SIM which was present in it when it lost.
Please help me to get my mobile back.

Dear sir,
I'm Avinash fernandes i am working in shimoga . in gajanana cyber centre. ihave some work that time one person get my mobil and switch of the phone i have miss my mobil and bill date or ime no . I request you to please track the mobile.Please take the necessary actions to prevent the misuse.
Please help me sir.

Here are my details:
Your name:Avinash Fernandes
Address:SGMT TOURS AND TRAVELS OR GAJANANA CYBER CENTRE SHIMOGA
B.H ROAD SHIMOGA PIN-577201
Phone model:Samsung C5212 light pink colour
Make:Samsung
Last used No.:[protected], [protected]/
E-mail for communication:[protected]@gmail.com
Missed date:[protected]

dear sir
i m lokesh vaishnav from kota rajasthan . i lost my cell s 3310 and emi nu. is 352336/[protected] . last working number was [protected] but i purchased new sim same number . i[censored] find pls call me on [protected] and email is [protected]@yahoo.com

HI I AM AJIT A. DESHMUKH
solapur (maharashtra )
India
I LOST MY MOBILE ON DATE 06 MARCH 2011 IN GULBARGA STATION DURRING TRAVELLING. I PURCHASED THE CELL DATED 25 JULY 2010. THE DETAILS BELOW
SAMSUNG I 9000 GALAXY S
IMEI :[protected]B23215
BAT NO:AA1Z615PS5B
CH NO : RC1Z611HS7E
SR NO : R1X628645J
AND I NOT ACTIVATE MOBIEL TRCKER
PLEASE BLOCK THE EMEI NO & MOBIEL CAN NOT OPERATE ANY ONE.
i hope u taken action in my side

Thanks
Ajit deshmukh
MY MAIL ID ajitdeshmukh0672gmail.com
my cell no +91 [protected]

i lost my mobile samsung corbey GT3653 and its iemi number is *358039/03/546300/5* somebody stolen from me so pls help me to findout my mobile soonly pls sir...

Hi,
I lost my mobile in Gurgaon last month. Please help in getting it back.

Model - Samsung Monte
EMEI - [protected]
phone - [protected]
email - [protected]@yahoo.com

Hi,

I lost my mobile phone yesterday night. It was loaded with TATA Docomo sim card. Please find details of the same herein below:

Number: [protected]
Sr No. [protected]
MSIDSN: [protected]
Handset IMEI No.: [protected]
Handset Make & Model: Samsung GT-S5830

I request you to block this SIM card and stop all the services associated with it.

I have also registered an FIR with the Powai Police station. They have issued me with a Lost (phone) Certificate dated 04/05/2011.

I would be really grateful if you could somehow help me in tracking my sim card/mobile phone.

Thank You.

Resp. Sir,

I Vishnu Dadhich working in Ramky Enviro Eng. Ltd. I lost my samsung mobile IMEI no. [protected] Model no. S5233 Color- Silver phone on 19.05.2011 which was purchased on 08.09.2010 in the bill no.14351 in Kota city Rajasthan 324005. In this regards loss my mobile was given in the Police Station of Jawahar Nagar Kota, Rajasthan receipt no. 277 dt.23.05.2011

So, I requested to you that the said IMEI no. of the said phone track the mobile. Please take the necessary actions as soon as possible to prevent the misuse.
The same may please intimated in my mail-id :- [protected]@gmail.com

Please help me Sir:

Thanking You

My detail is below-
Vishnu Dadhich
2-H-28 Talwandi Kota Rajasthan-324005
Mo. no. [protected]

Samsung — my mobile was stolen by some body

Dear sir,
I'm Mohan R.K working in HPHyderabad .While travelling to my office in alwin x road by bus, my mobile was stolen by some body. Here i have given my IEMI no, I request you to please track the mobile.Please take the necessary actions to prevent the misuse.
Please help me sir.

Here are my details:
Your name: Mohan R.K
Address: Flot no 204, door no : 1-23, Near E-seva, Miyapur, Hyderabad
Phone model:Samsung S5620
Make:Samsung
Last used No.: [protected],
Lost dailed no : [protected] recanged with Rs110
E-mail for communication: [protected]@gamil.com
Missed date:26/05/2011
IMEI No.: 979742 (as per bill)

Please trace my mobile
Dear sir,
I'm ankit working in transition logistics Private Limited Delhi .While travelling from my office(netaji shubhash place) to home(palam), by bus(761), my mobile was stolen by some body. Here i have given my IEMI no, I request you to please track the mobile.Please take the necessary actions to prevent the misuse.
Please help me sir.

Here are my details:
Your name:Ankit
Address:Transition Logistics Private Limited, No. 906, Aggrawal Cyber Plaza-1, Pritampura, Delhi-110034
Phone model:Samsung Corby Pro (GT-B5310)
Missed date:31/005/2011
last used no.[protected]
Make. Samsung

IMEI No.: 7352206/04/308338/2

Read comments Mobile Handsets

7352206/04/308338/2

may be i had started my tracker with my another no [protected]

Samsung Mobile Lost

Hi,

I have lost my Samsung mobile phone today around 8.45 a.m.. The details of mobile -

Samsung Handset (BP number) [protected]

IMEI Number :[protected]

Please find my mobile phone & inform me on [protected]@rediffmail.com

Regards,
Rajan

Respected Sir,

I Nausin Farha working as Lecturer In Govt.Poly saying few lines for favour kind considaration please.

I lost my Sumsung Wave 533 mobile EMI No.[protected] phone on the month of April which was parchaged on29.10.2010 at [vishal Communication Gandhi putda Nanded] .


Hence, I honblely requested that the said EMI No. of the said phone may please be blocked and the same may please be Help to Return to me intimated in my Brother Mail ID:- [protected]@gmail.com
Contact No:[protected]

Plese help me sir,
Thanking your Sir

Samsung Corby Pro — phone stolen on 10/06/2011

My mobile phone was stolen yesterday 10/06/2011. At present I do not have the IEMI number but its bluetooth identification number is GT-B5310. I have also filed a police report but to no avail.

Samsung — i lost my new mobile bill

sir,
i have lost my new samsung galaxy 5's bill so please help me in this what should i do and now i want to update it pls pls pls help me......

Dear sir,
I'm Balaji from chennai .in my marriage funcation, my mobile was stolen by some body. Here i have given my IEMI no, I request you to please track the mobile.Please take the necessary actions to prevent the misuse.
Please help me sir.

Here are my details:
Your name:Balaji g
Address: 534, E.B colony, N.k.road Thanjavur.
Phone model:Samsung GT-B7722
Make:Samsung
Last used No.:[protected] / [protected]
E-mail for communication:abhishek.[protected]@gmail.com
Missed date:03/06/2011
IMEI No.: [protected]

Dear sir,
I'm R.Sreedaran have lost my mobile. Kly disable the mobile phone to prevent the misuse.

Here are my details:
Name: R.Sreedaran
Address:C-406, BHEL Twonship, Ranipet, vellore Dist, Tamilnadui-632406
Phone model:Samsung BT-3410/KAINU
Make:Samsung
Last used No.:[protected]
E-mail for communication: r.[protected]@gmail.com
Missed date:29-Jul[protected] Hrs
IMEI No.:352089/04/155926/8

hi
dear sir

my name is gaurav saini i used a samsung phone that i was lost on Sunday on 3.07.2011 Around 12 pm the IEMI num is [protected] . so kindly find out my hendset u can mail me my E mail ID is [protected]@yahoo.com

Samsung — Recovery of Stolen Mobile

my samsung galaxy 5670 IMEI No [protected] mob no [protected] was stolen from my car near dilshad garden on 16 aug 2011,, [protected]@gmail.com

Respected Sr,
I lost my samsung GT-C3530 mobile EMI No.*353547/04/158963/4* on 26/3/2011 near wadala station. it was purchased on 16/12/2011 in vijay store from chembur.
i forgot to switch on my mobile tracker. My previous no was [protected]. I have already register FIR. can you please help me finding the mobile to avoid its misuse. my contact no : [protected].
Email id [protected]@rediffmail.com

sir my name is D.SHAHUL HAMEED i have lost my mobile which is a samsung champ modern black[protected] my IMEI NOS/N RDIB740721X, my battery no.S/N.AAIB706NS/4.B please do send any news regarding these to my other number [protected] or [protected].

I lost my mobile phone on 01 Oct11 at Kolkata at Alipur at about 1313h. Following are the details

My name: R Ravi Sankar
Address: Sainik School, Goalpara, Assam 783133
Phone model: SAMSUNG Star Duos Model B7722 ( Dual SIM)
Make: Samsung
Last used No.:( DUAL SIM)
(1) [protected] (BSNL)
(2) [protected] (Aircel)
E-mail for communication: [protected]@hotmail.com
Missed date: 01 Oct 2011
IMEI No.: (a) [protected]
(b) [protected]
I ve also filed an FIR with Hasting Police Station on 01 Oct 11. That was my official mobile.

Earnestly requesting your help.
With high regards
R Ravi Sankar

Respected Sir
i've lost my SAMSUNG mobile on 28/10/2011. I have blocked my sim. I need your help to recover my lost mobile. I've not activated tracker too. Please help me to trace my mobile.

My name: Narendra Vinayak Sansare
Address: E-1, Sai Shraddha, Rukmini Garden, Karad-415110, Dist. Satara, Maharashtra (India)
Phone model: Samsung CORBY 3653
Last used No.: [protected]
New contact No. [protected]
E-mail for communication: sanket.[protected]@gmail.com
Buying date : 25/03/2011
Lost date: 28/10/2011
IMEI NO-358040/03/452339/3

Dear sir,
I have lost my mobile...Please find my mobile...
to trace my lost samsung mobile deatails are...

My name: Harish Dinkar Bachhav
Address: A?P. Soygaon TAL. Malegaon DIST. nashik
Phone model: Samsung GT-S5620
Make: Samsung
Last used No.: [protected]
E-mail for communication: [protected]@yahoo.com, [protected]@gmail.com
Missed date: 28-March-2012
IMEI No.: [protected]/0

I lost my mobile on sunday at 4:00 pm when i am travelling in city bus(crowdy) from teynampet to DLF IT park,

chennai. I suspect some pick pocketers. Was busy going to all the police stations and asking for FIR but, they are

not raising it anyway.Please find my mobile and help me. Noticed in my app(through internet)- "Google Play" that some

BSNL number is using it. Please trace it out. Here are the details below

Name : Sundeep V
Address : H.No A-15, Mount view appartments, manapakkam road, nandambakam, chennai -600089
Phone Model : Samsung Galaxy S II
Make : Samsung Galaxy I 9100 S II
Last used no. [protected]
Email for communication : [email]sundeep.[protected]@gmail.com[/email]
Missed Date : 20th May 2011
IMEI No. : [protected]

Thanks and Regards
Sundeep Vurity

Dear sir.
i have lost my mobile phone plz help me to track it
below are the details of the number

SAMSUNG 3530
IME NO-[protected]
NAME- MOHD IQBAL UMARKHAN GOTE
PURCHASED ON-1/5/11
LAST CALL ATTENDED- [protected]
EMAIL ID- SAMINA.[protected]@REDIFFMAIL.COM
CONTACT NO-[protected]
ADRESS :- RUKMINI NAGAR BEHIND HARSHAL MEDICAL MANISHA NAGAR PANDHARPUR PLOT NO 27

so plzz contact me as soon as you get the details of my cell phone
thanks in advance

hi, i lost my samsung mobile on 13/06/2012
my details
name-jyoti sharma
mobile - samsung duos, black
imei-[protected]/7
mob no-[protected]
bought from-mumbai in 0ct 2011.
[protected]@gmail.com


pls send any information related to this on my no..

Dear sir,


I hav lost my Samsung B5722 DUAL SIM phone. After 1 Years of savings at last i was able to buy a phone. Now i m not in condition to purchase a new phone again so plz find out my mobile sir and trace out the location of the mobile device.
name : Sanjeet kumar'

Phone model:Samsung B5722

Make: Samsung
Contact No.: [protected]
E-mail: [protected]@gmail.com

Missed date:1.07.2012
IMEI No: [protected]
plz help me sir


Thanks & Regards
sanjeet kumar
+91-[protected]

samsung galaxy y / google play — lost phone

hello friends i have complain for google play an samsung galaxy y phone my phone was lost in 27 April in nasik and i couldn't find in after all my efforts i coudnt find it one day while surfing google play i could see that the person who is using my phone was using it through tata docomo sim i inquired in tata docomo office and in also nearby centers it did not help, so i thought of asking help from google play but even it dint work plz help me if possible

Samsung — Lost Bill

I Lost my Samsung S6102`s Bill,IMEI No is : [protected] n Now my phone have some battery issue problem n i want to check in Samsung Care and i have no bill So how I'll manage this??

Respected Sir,

I Mr Dayanand poojari Living Khamothe navimumbai, Ihave lost my Samsung mobile(Primo) on 03-08-12 Last no vodafone no[protected], Samsung

IMEI-[protected], I had Taken this moblie from shop Guru Kurpa store Tilak nagar, near Tilak nagar Police station, Chembur-89

So I need the Address of who has stolen it, So plz address his on mail ([protected]@yahoo.com)

Thank you

Dayanand poojari

Samsung Mobile lost
Dear sir,
I'm Bravo Gowtham study in sudharsan polytechnic college pudukkottai. travelling to my room in post office area,Gurgaon by tempo, my mobile was stolen by some body. Here i have given my IEMI no,I request you to please track the mobile.Please take the necessary actions to prevent the misuse.
Please help me sir.

Here are my details:
Your name:Bravo Gowtham
Address:GH Quarters,Singampunari(PO),Sivagangai(DT),Tamilnadu
Phone model:Samsung galaxy y duos
Make:Samsung
Last used No.:[protected]
E-mail for mailme.[protected]@gmail.com
Missed date:17/10/2012
IMEI No.:[protected]

did u activate ur phone tracker? unless only police will help u...best of luck

Samsung Mobile lost
Dear sir,
I'm Gowtham Study in Sudharan polytechnic College Pudukkotai.While travelling to my Room in puthukkotai Post Office Area go to Bike, my mobile was stolen by some body. Here i have given my IEMI no,I request you to please track the mobile.Please take the necessary actions to prevent the misuse.
Please help me sir.

Here are my details:
Your name:Gowtham.B
Address:16-6 kasiyapillai nager,Singampunari(PO),Sivagangai(DT)
Phone model:Samsung Galaxy GT-S 6102
Make:Samsung
Last used No.:[protected]
E-mail for communication:mailme.[protected]@gmail.com
Missed date:17/10/2012
IMEI No.:j[protected]

I have lost my samsung galaxy y mobile.
I had purchased my mobile on 25 jan 2012.
Imei no. is [protected]
Name- Manish Bhandari
my contact no -[protected]
please lock my mobile.
thanking you

Dear sir,
I am Harikrishnan, someone stolen my mobile Samsung Galaxy while watching the movie in picture hall in hyderabad for which the particular are mentioned below, in spite of me having insurance cover, the insurance rep is in need of FIR copy and untraceable report from police station, which was denied by police. Police told that the can give only the inward registration number not give the FIR or untraceable report as requested by insurance co. Also i blocked that Sim and using the same number which was reissued by service provider.
Model : samsung GT-19001
IMIE no: [protected]
Date of LOst: 22/12/2012
Email id: [protected]@yahoo.com
Last number used : Vodafone- [protected]
Add: Plot NO: 15& 16 G-01, Himalaya homes, Creative Nagar, DR. A.S. Rao Nagar, HYD: 500062.
Please help me to trace my mobile.

Thanks
Regards
HAri Krishnan
[protected]

Dear sir,
I am railway employee in DRM office S.E.Railway chakradharpur.My mobile phone has lost on 03.07.13.I request you to please track the mobile.Please take the necessary actions to prevent the misuse.
Please help me sir.

Here are my details:
Your name:MD.AFZAL ABID
Address:MILLAT COLONY CHAKRADHARPUR W.SINGHBHUM JHARKHAND 833102
Phone model:Samsung GALAXY Y MODEL -GT S-5360
Make:Samsung
Service Provider : AIRTEL
Last used No.:[protected]
E-mail for communication:[protected]@yahoo.in
Missed date:[protected]
IMEI No.:359462/04/640384/5

Dear Sir, .
Iam A. Lalduhawma, living in Serchhip ; MIzoram .I have lost my mobile phone plz help me to track the outgoing and incoming call on it and send me details on lalduhawma.[protected]@gmail.com
below are the details of the number:

Phone Model : Samsung GT-C3530
Make : Samsung
Last installed sim : [protected] (idea)
IMEI no. 354068/04/1755058

samsung mobile lost
Dear sir,
I am Jadhav M.B. working in ITI BHOR, DIST- PUNE .While working to my office in ITI BHOR, my mobile was lost. Here i have given my IEMI no, I request you to please track the mobile.Please take the necessary actions to prevent the misuse.
Please help me sir.


Here are my details:
Your name: JADHAV M. B.
Address:Road no -06 sudarshan nagar, pimpale gurav, pune 61.
Phone model:Samsung -2652
Make:Samsung
Last used No.:[protected]
E-mail for communication - [protected]@yahoo.in
Missed date:31/07/2013
IMEI No.:[protected]

Dear Sir,
I'm Al Muzahid student of NSU.While slipping in my room (H#19, R#19, 5th Floor, Nikunja-2, Khilkhet, Dhaka-1229), my mobile was stolen by thief. Here I have given my IEMI no.[protected], I request you to please track the mobile. Please take the necessary actions to prevent the misuse.
Please help me sir.

Here are my details:
Your name: Al Muzahid
Address: H#19, R#19, 5th Floor, Nikunja-2, Khilkhet, Dhaka-1229
Phone model: Samsung Galaxy Ace
Make: Samsung
Last used No.:[protected]
E-mail for communication:abhishek.[protected]@in.ibm.com
Missed date: 19/09/2013
IMEI No.:[protected]

Dear sir,
I'm Narayan tiwari studing in S.H.jondhale (poly) dombivali.While travelling in local train from dobivali to ambernath, my mobile was stolen by some body. Here i have given my IEMI no, I request you to please track the mobile.Please take the necessary actions to prevent the misuse.
Please help me sir.


details of phone is as follow:


name:Narayan Tiwari
Phone model:Samsung galaxy y
Make:Samsung
Last used No.:[protected]
E-mail for communication:[protected]@gmail.com
Missed date:14/3/2014
MMR(FIR) no.445/14
imei no: [protected]