[Resolved] Samsung dvd writer

[Resolved] Samsung dvd writer — complaint

I indu from Delhi, Delhi

i have bought a dvd writer of samsumg. it was not working properly and was unable to read the cd/dvd. before of its warenty i gave that to the south delhi service centre at vishal bhawan nehru place. they took around a month to repair that. but, the same was also faulty. i went their again they said we have checked it there must be a problem in your system. i took that and checked that again and also showed it to computer engg. and cheked that with other pc also and again went to the service station with my compaint with in a weak on dated 24/09/09 . but, they said that we have repaired it and now your warenty is over. we are repairing it for the last time. but, even now today on 24/09/09 its not working. my question is when i went for the first time it was under warenty, and if they have given me a faulty dvd writer again and again what i can do. my compaint no. was 270. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Ajin joseph

Samsung dvd writer — Dvd

Hi, i am ajin from kerala.i am studing engg.i brought a samsung octo dvdwriter from cochin on dec 08. After 1 month, i can't read/write my dvd/cd and message shows that drive not responding.when i put dvd /cd on the drive, i can heard a bep sound from drive.

Naveen Singh

from Delhi, Delhi

Today 30th September 2009, I have purchased a New SAMSUNG DVD writer for my PC from a dealer named Top-N-Town, 10, Akash Deep Complex, P.L.Sharma Road, Meerut. He didn't check the product and assured me this is Samsung product which is not required to check. I installed the writer but it was not working, even not reading DVD's & CDs

I went back to dealer & asked him to replace the product but he didn't listen to me and directed me discourteously for a Samsung Service Canter. At Service Canter there was no any service engineer available. However they helped me to sort out the problem, they checked the card. They can call me tomorrow or after 15 days. But this is bad for SAMSUNG. I will not purchase Samsung product in future. The Samsung dealer is not listening, the service centre is working as collection centre. The Samsung customers care is also helpless.

Joseph Joshy

from Bengaluru, Karnataka

I have bought a dvd writer ( Samsung) cum computer from Classic computers, Cochin. it was not working properly and was unable to read the cd/dvd. I had called above office a lot of times but no reply from them, I cant' belive Samsung company will cheat the customers, how can complant to Sumsun office directly, i don't want any 3rdpartyu forthis repair.

My computer AND dvd WRiter Bill No. 062 Price INR 24000.00

Regards
Joshy Joseph- Contact [protected]
AB Mauri India
Plot No. 24, CSEZ, Kakkanad, Cochin 682037
INDIA