[Resolved]  Samsung Mobile C3010 — poor product and poor service

Address:West Delhi, Delhi

We purchased a Samsung Mobile ( Model # C3010 ) on 5th July '09 and we are facing problem in the Handset since 6th Apr'10, please find the description of the problem as written below:

Problem Description: Battery of the handset is discharging in just 2 hours after
charging it completely ( as visible from the display screen )
even when phone is not used.

Action taken till now: we handed over our phone to the service centre of Samsung
located at Mahavir Enclave, Dabri Road, Near Palam Flyover,
West Delhi where in they took 15 days to get it repaired and
now even after repair i am facing the similar problem.

Since past one month I have been suffereing a lot becuase of this defect in the product. I am so busy that it will not be easy for me to go again to that service centre where the behaviour of the service centre staff is not good.

Please help ASAP!
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Aug 13, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
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Comments

samsung c3010 — complain aginst service

i bought a samsung c3010 mobile date of purchasing 28/10/2009.i give a mobile in three time in service center.but my porblem as these.
sir i have no idea what can i do beacuse service center told me you me 15day i will try to best i gave her .but my mobile as soon as.
so please give me advice what can i do.
Same to you with C5215, Go to consumer court against Samsung India Pvt. Ltd.

samsung c3010 — not working

dear,
sir i have c3010 sumsung mobile but its not working properly i show the service centre but i m not satishfied there. plzz give me salution.
my no. [protected], [protected].
id [protected]@yahoo.in

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