Samsung India Complaints & Reviews

I purchased an samsung cdma handset Model SCH-B519 from ATTITUDE, Nashik road. on 02.09.10 bearing IMEI no. A[protected]CAF. But it has got some software problem in it. Everytime there is a call, the call register shows 16 calls. I took it to the authorised service centre at CBS, they reloaded the software and it started working properly. Again after 20 days it had the same problem. I once again took it to the service station, they did the...

Dear Sir,

I have purchased 1.5 ton split ac, 4 star rating on 12th Mar 2010. The outdoor unit seems to be defective. it draws 9Amp current in normal usage and after running for one hr or two suddenly it stops with heavy noise and draw current up-to 18 Amps. I have registered complain so many time but it has never been sorted out. Previous complain I have lodged on 14th Apr ( BP No- [protected]). after that I have reminded twice...

I have a Samsung W299 Dual Sim Phone. Barely within 7 months of its purchase it started to malfunction. It stopped charging. I gave it to Samsung's Borivali Service Centre - Master Care Services on 11/03/2010. Its been more than a month, I haven't yet received my phone. On Saturday 10/04/2010, I received a call stating that my mobile is ready and I should come and pick it up. My mother went there on Tuesday (13/04/2010) and was...

I have purchased a new AC from reputed co. like SAMSUNG INDIA ELECTRONICES PVT.LTD. Because my friends referred have lodge my request for installation on helpline number [protected] in the Second week of March 2010.After three reminder one person came and installed the AC but he said the stabilizer will be installed by service engg.who will automatically visit after two days. He has installed the AC only. My complaint number is [protected].br...

I regret to state that samsung has the worst after sales service. i had lodged a complaint in regds to my AC not working in the month of feb. on the 24th complaint no.[protected] with the toll free no.[protected] and the executive promptly informs me that the matter would be looked into and it was attended only to be informed by the technician that the compresor was faulty and it would be rectified within 10 dys. The AC was purchased from...

Hi All,

Subject: Disappointed Service from Samsung India.


I bought Samsung Mobile Model SCHW-339 on 26/05/2009 for Rs 5999.00 and later on there was a charging problem and I went to Samsung Service center which is in Sec 31, Huda market, Gurgaon on 27/03/2010 they submit my mobile and told Charge jack need to be replaced and they have ordered the part and will get it fix in 5 to 7 days. I keep tracking...

I HAVEpurchased a samsung 1.5split ac model no as182uga from m/s mayur electrovision ,sector 10 dlf ,faridabad dated 8.4.2010.this is to bring in your kind notice that my ac is not working n after many repeated complaints there is no response till now. so hereby i request u to take the neccessary action at the earliest n do the favours.the invoice no of the above mentioned ac is 0361
dated8.4.2010...

The samsung refrigerator bearing model no. RT 23 M was purchased about 5 years back. The side tray for keeping water bottle and door handle was broken within two years of purchase. I could not get these spare parts after lot of searching at service centre and dealer . A great difficulty is being felt .It was not expected that the company like samsung does not have proper after sale service . The spare parts should be readily available with...

I have applied loan for purchase of Samsung Refridgerator 210 Ltrs on 30/12/2009 and after enquiry your company was inspected my data and sanctioned on 1/1/2010 and then I went to bajaj electronics at Punjagutta and paid down payment some amount and given crossed cheque to your agent and told that emi amount will be directly deducted into your account by ECS and as on today i.e. 19/4/2010 the EMI amount was not deducted from my account. ...

Dear Sir,
i want to complaint against the service center of samsung mobile in allahabad. a samsung sgh e-250 mobile has been puschased by my frnd Mr. Amit bajpae on 24 march 2009. After six months in october 2009 i (Mr. ratnesh verma) bought this handset from Amit. but in the starting of march 2010 this mobile got some software problem so i forward this mobile to samsung mobile service centre named "Gyan Shree enterprizes"...

Mobile handset bought on 30th January 2010 at 3G Mobile world, Calicut City. Within three weeks the handset showed a black straight line at the centre of the display. Also the handset fails to read the memory card. We reported this complaint to the authourised samsung service centre on 9th february 2010, but there was no satisfactory action form the part of the service provider. We used to visit there 6 times in two months, but we didn't...

I TOOK DOUBLE DOOR SAMSUNG FRIDGE RT26GVSS FROM TMC HYDERABAD ON 06/09/2005 AND NOT ENOUGH COOLING IN DEFRIDGERATOR (UPPER BLOCK)
AND KINDLY SEND YOU TECHNICIAN AT THE EARLIEST. Ph. No. [protected]...

I visited Sangeetha Mobiles at Forum Mall on 12/4/2010. I picked randomly a Samsung Guru 1085.

My bill number - SI/FOR/1082

The Sales Man was hospitable enough but insufficient knowledge. When I asked him to show me the cheapest phone for my driver.

He showed me Samsung Guru 1085 and I noticed the speaker quality is poor or bad. When I pointed it out he manipulated me saying that since the showroom...

compressor is not working, complained in customer care complain no [protected] in the afternoon at 16:00 Hr. No body called back or visited. I requested as its very hot now but they did not bother. They state in their advertisement that they took care of their Customers but I did not found it to be TRUE. I spoke to one of their Service engineer at his mobile phone but he did not showed the courtesy to give some suggestion on phone even....

I have purchased compact model 2 split Samsung AC of 1.5 T capacity. Both were having cooling problem from the first day. I have complaint about this to the shop from where I have purchased.

They sent the service people and told that there is voltage problem and you need a voltage stabilizer. I purchased two stabilizers and still the cooling problem persists.

I have paid the amount to the above said company...

Split A.C. was installed on 12 th April, 2010,though it was told to do so on 10th April, 2010.As I was available fully on 10.04.2010(Saturday). I waited the whole day on 10.04.2010.
On last Monday(Dt.12.04.10) the said A.C. was installed by the team, but the hole made for installation tube looks bigger after installation. It may affect cooling and also rain water may enter from it. I have informed them as well the dealer-IMPACT RETAIL...

I submit that I have purchased Samsung, split Ac AS183TRANSTL from Tirumala Music Centre Pvt Ltd., (TMC), #[protected]/C/1/13/1 to 8, SSR Vijetha Royal Empire, Dilsukhnagar, Hyderabad, A.P., Ph:24052041/42/43.

That I above purchsed Samsung, split Ac AS183TRANSTL, on[protected], Invoice No.DS/0910/PI-2644, with Installation and on[protected] day the AC was installed but very next day it was not working for which I made a complant...

I bought a Samsung Mobile having Model no W229 from Bhubaneswar on 11th April-10. But on 13th April it is out of Order. The Authorised Service Centre says the problem is software and it is not rectify and they send to Bhubaneswar for another set. But till now i have not receipt my set.
Samsung is a big reputed brand but their member are not so......

Kindly do something for us.

Regards,

Pankaj...

MY SGH E630 CELL PHONE BATTERY HAS BLOTTED (PUFFED UP) AND I HV BEEN TRYING TO GET A NEW BATTERY FOR THIS CELL PHONE FM MONTHS BUT HAVE FAILED. EVEN VISITED A SAMSUNG SHOP AT VASHI BUT NOO LUCK.... PLS ASSIST AS TO WHERE CAN I GET A NEW BATTERY SOONEST

NATASHA
[protected]...

I have bought an ac from Bajaj Electronics Punjagutta branch from 14.04.2010. The employees of Bajaj electronics like Balakrishna and Vamshi told sir ac installation will be done within 48 hours.On 16th april i got a call from samsung ac service center that one technical person from samsung ac will call me on 16th morning...Nobody came so I made som 15 calls to Bajaj electronics.....but no result.on 17th evening I got a call from Samsung...