Samsung India Complaints & Reviews

HANDSET:

SAMSUNG PRIMO GT - S5610

Samsung TV — Useless TV

I bought quite a number of Samsung Products from Vijay Sales, Mumbai. One of them a TV, model No.WS3230HE after paying Rs. 65, 000 on 15Dec05, started giving problems and got it repaired on 12April07, call no [protected], now again started giving problems, registered a complaint (call No.[protected]/[protected]) so called "Samsung Engineer" who attended it says EHT or Picture Tube gone off cannot repair because part not available with Samsung hence complaint being cancelled
now I am stuck with a useless Samsung TV which Samsung sold to me and cannot service it.
Therefore I request Samsung to change their Slogan from "NEXT IS WHAT" to "NEXT IS ". Henceforth Samsung products are out of bounds from my house/soceity and will ensure that the message will also go out loud and clear to all.

I have bought Samsung LCD 22" Tv on[protected], after 6 month tv started giving problem. i complained to customer care their executive came after one month and repalced the part saying that some part is having problem. Again after 1 month same problem occured again executive came and told that the panel is having problem and he replaced it. Last month the warranty got over and on same month again tv is not working now they are asking for INR-400, for service and INR 1400 for part replacement. i have been given faulty TV. And they also said that the parts of this TV is not available. i need my money back or replacement. please do the needfull.

sir i[censored] have any comlent of lcd and plasma tv call mi on [protected] / [protected] ....

The polarize film on the top of LCD came out as if burned and Samsung ask 12500 to repair.
What a joke, I rather keep it on my terrace to show people how Samsung TV look like after a period of time and those using other product too should aware of it.

I contacted samsung service center in jaipur for a part of my LCD TV but no response from past three days as yet

Dear Mr. Peer,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
Singh.[protected]@partner.samsung.com

Samsung galaxy phone — cash on delivery

dear sir/madam


i have a deal on 100bestbuy.com for win a Samsung galaxy phone . the price of phone of 599. then i won. now they are said that i paid money by credit and debit cards or by net banking. but sir i have no cards and no net banking facility. i want payment by cash on delivery.so tell me what i do.

Samsung/AC — not cooling

our ac is not cooling since last 4 days please help me and sort out the problem send the technician.
thanx

Samsung Flatron TV — Waiting for Repair service since 6 months

Samsung TV has a damaged picture tube and we have also called your representative but no action has been taken so far. Its been six months and we are still waiting.


Regards,
Pradeep
[protected]

Dear Mr. Swaminathan,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
Singh.[protected]@partner.samsung.com

Thanks for your quick response. I have sent you my address and contact details in a message. Kindly check your inbox and let me know the further procedures.

Thanks and Regards,
Swami

The issue has been resolved. The service center guys have fixed the issue and kept the TV back at my house. Thanks for hearing to the complaint and taking the appropriate action.

Regards,
Swami

i give my mobile sgh i200 on 22/10/210 in vashi samsung gallery they do not give any response

i m from phalodi dist. jodhpur rajasthan. i m not satisfied with samsung service in jodhpur dist. which held by mr. R S Rathore.

Hello Sir,
This is complain against the Samsung service center, Kota (Rajasthan).
My one side of the ear plug was not working so for that service center guy told me that there is some water at the place of Jack .So I left it over there.
When I got it back my Screen also stop working after questioning them that when I gave this to you, there was just the problem with one ear plug now the screen is not getting displayed.
They try to convince me by saying that water is at the screen also, then I questioned them that if the water was in whole mobile why everything was working .He was unanswered at that time so I took my mobile back and showed it to another local shops according to them there is no water problem.
Sir , Service center people made the condition of my mobile more worsen rather than repairing it .In fact this is not the first time, once service center guy refused me to repair my one mobile by saying that it’s not repairable and it was repaired very easily by the some other local repair shop.
How can you allow those kind o[censored]ntrained people at the service center, it loose the believe in the brand like Samsung

My mobile no is [protected]

This is the mobile details
MODEL-SAMASUNG S-5620MONTE
IMEI-[protected]
PURCHASING DATE-7.11.2010

Dear Customer,

Thank you for becoming a patron of Samsung product and writing to us

We sincerely regret the inconvenience caused to you. With reference to your query, kindly provide us your address details along with contact numbers so that we may forward your complaint to our department concerned.

Thanking and assuring you for best services always.

customer Satisfaction
Singh.[protected]@partner.samsung.com

Dear Consumer

I purchased SAMSUNG S8530 WAVE 2 (MODEL: GT-S8530) (S/N: RV7B886533L) (IMEI: 358888/04/003283/7) from Ganpati Mobile, G-17-18, Ground Floor, Sri Ram Tower, 13 Ashok Marg Lucknow, UP. on 18-Sep-2011.
I am well aware about the technology and its usage. I am also a very brand conscious and brand loyal person. I am using SAMSUNG Split AC, Washing machine, LCD and 2 more Samsung mobile. I am facing problem in my AC as well but, that ok its technology and it may fail but my latest mobile have driven me crazy and I have asked myself not to go for Samsung in my whole life again.

I am working as a Quality Analyst and looks for Customer Relations also in Mahindra Holidays & Resorts India ltd. and from now onwards I am not gonna recommend SAMSUNG to any of my clients, customer or staff.

My Samsung got first error on 5-May-12 (7 month after purchase) when it showed automatically charging issue. I took it to the nearest SAMSUNG Authorized Service Station (Mobile Dot Com, 111, Sriram Tower, 13 Ashok Marg, Lucknow.) where they replaced the Charging Jack and some IC and charged 900 Rs/-. They also upgraded my software to BADA 2.0 or something which they said that its a recommendation from company I must do it. My headphone (hands free) automatically stopped working which they refused to change and i purchase it again in some 1000 bugs.

Now just after 1 month and 20 days I am again facing a problem that my LCD is not working and recognizing my touch. I touch somewhere and it touches somewhere else. I recognized multiple touch and it never ever works for hours and stood like dumb even when i restart the phone.

I have no other option then to straight go to the Consumer Court, "National Consumer Disputes Redressal Commission (NCDRC)" of India and launch a strict complain against this.

I have a client base of more than 1100 customers which I assure will never go for Samsung. I am sorry to use this hard word but I am fully, completely exhausted and dissatisfied with such a harresment by the company. We dont run to much of apps or do power computing as we are simple users and I take care of my phone by not at all taking it into water or moisture or humidity or never even let it fall then why a loyal customer like me is treated.

Please be aware before taking or buying Samsung products.

Regards
Shah A. Rahman
shahataur.[protected]@gmail.com

i agreee

i agree

i agree...

Dear Sir,
I have lost my mobile and i want to block my mobile by using the imei number.
Dear Sir, I lost my Samsung GTB7722, Color is pearl black on dated 27/07/2012 bearing IMEI Number [protected] at Tirunelveli, Tamil Nadu, India .I request to block above given IMEI number. Please update if any on k.[protected]@gmail.com

Samsung — Blocking of Samsung B 7722

Dear Sir,
I have lost my mobile and i want to block my mobile by using the imei number.
Dear Sir, I lost my Samsung GTB7722, Color is pearl black on dated 27/07/2012 bearing IMEI Number [protected] at Tirunelveli, Tamil Nadu, India .I request to block above given IMEI number. Please update if any on k.[protected]@gmail.com

Dear Sir, I lost my Samsung GTB7722, Color is pearl black on dated 20th april 2013 bearing IMEI Number [protected] at hyderabad mytri vanam, saradhi studio I request to block above given IMEI number. Please update if any on [protected]@gmail.com

Dear Sir,
I lost my Samsung GTB7722, Color is pearl black on dated 20th April 2014, and i want to block my mobile by using the IMEI number .[protected] at Tunis Tunisia, Please update if any on [protected]@gmail.com

Dear Sir,
I lost my Samsung GTB7722, Color is pearl black on dated 20th April 2014, and i want to block my mobile by using the IMEI number .[protected] at Tunis Tunisia, Please update if any on [protected]@gmail.com

same problem facing me i purchage only one month ashvani [protected]

Can you tell us if this issue is resolved? I am also thinking of buying Samsung refrigerator, but will reconsider it.

Hi! Dear samsung company! Starting on 07.04.2012 I recently just bought a samsung galaxy note which is N7000 phone is also maxis center for their promotional activity sign contracted with them for the 1 GB online data package within 2 years.The beginning but fortunately nothing serious, only to slowly feel the presence of its flaws.After 3 weeks later, Phone at the back of the battery is very hot while charging, followed by hanging, slowly open all folder to play sms slow even the text is not printed on the screen above a full more than 3 minutes, pull the phone super slow for show out the text on screen, in short, to crash.Well as the most serious matter, and the phone it own since the restart. I returned phone on 02.05.2012 to the maxis center to help me send back the original repair.After questioning the reasons, Production of mobile phones when some software mistake already, then said with the new software instead of change to me.It does your company, factory new phone, instead of checking the condition missing only launched? This makes us consumers too hard to do the phone for repair wasted times, online the data also allows us to pay back the money in vain to the communications company, waiting for the phone back on the way, not by a temporary phone to consumers the use of. This is a bit too far now! All have been waiting for nearly two weeks, not repair the phone returned to me.Gone too far. Thank you! From consumer

Dear samsung company. For my cases (2). On april i just bought the new smartphone samsung galaxy note. Then, your company at this time, this product the prices cut. Is it fair to your consumer? I was be disappointed your samsung products against. For this product will be left a bad impression in the hearts of consumers.

Hi Sir,

There is an problem in my Samsung Galaxy note with camera hanging problem which is in warranty period . So I first go to customer care at Hadapsar In Pune. So they told there is an problem in android Os so they told me your phone memory will be deleted and OS will be upgrade.

After Upgrade of OS Camera was work only 2 days and again i am facing same problem. So I again gone to that customer care and same thing he again repeat. So is there any way to find the solution..? because care center not going to entertain and always ignoring ..? Please help..?