[Resolved]  Samsung Window Ac 1. 5 Ton — Water Drain Pipe Arrangement

Samsung — Water drain not working

my washing machine not in warking. water drain not working model no WT 9201 sl no 02910


my address
c/o raju master jee
R 89, gali no 3 , vikash nager, uttam nager, new delhi -110059

mob no.[protected]


please repair my washing machine
machine in warranty period

Samsung WIndow AC 1.5 Ton — Complaint No. 8405307018 dated 28/03/2010 not resolved inspite of Daily calls to customer care cell.

Complaint# [protected] dated 28th March, 2010 - Not attended yet
My Window AC 1.5 Ton bought from samsung is not working. For this I have made a complaint in customer care department vide the reference# [protected] dated 28th March, 2010 but no one has taken any action on this yet inspite of my regular reminder calls to their customer cell.
But they did not care for me They have only 1 answer "Sir, this complaint will be resolved by end of day".Irresponsible behaviour from such pioneer company is not acceptable.The representatives of this company has made samsung a lala company.Now, it is Samsung's liability to solve my problem immediately.
This is hieght of harassment form samsung customer cell representatives.

Thanks,
Saurbh Sharma
[protected]

Samsung WIndow AC 1.5 Ton — Not getting service

I purchased a Samsung AC 1.5 ton in March 2010. I requested for its regular service in october and again in december. I got a call from the technicians that they would visit my house, but no one came. Since the summer season is about to begin in another two months. I beleive the response and service are pathetic. If you provide such a service, I would change my mind going forward to take another company’s products. My mobile # is [protected]. I am not goin to call customer care again, since my last request is pending. I hope this time I may get a response from you.

An irate, dissatisifed cutomer.

Samsung — window AC complaint not resolved

I had registered a complaint with Samsung on 25th May 2011, regarding my window AC. I had registered the complaint with the phone number [protected]. A technician visited my place after repeated phone calls, he said the AC fan blade need to be changed. He noted down the fan blade model number, and since its a 7 year old AC, it seems the model number of AC was not properly visible. He told me, in 3 days time the spare part will come. After 3 days I contacted the Samsung customer care Secunderabad, they say the AC fan blade number is wrong, and since the AC model number is not visible, they cannot help me.

I dont have the old bill also to give them the AC model number. So this is how Samsung helps its customers? We spent 22,000 on that AC, and now when it needs a new spare part, you guys are not providing it. If you guys wont helps us, who will help us? There should be a way to know which fan blade will fit my AC, Samsung technicians must have worked with so many AC's. Why is it a problem?

Hi, my complaint was resolved by Samsung... I have no issues against them now. They came and replaced the AC fan blade.