Sony India Complaints & Reviews

Dear Sir,
I had brought CDX-CA590X Car Audio system from Sony India 2 year back. Recently the front panel of the system was stolen from my car. I wanted to buy the Front Panel only so i contacted Sony India for help.

The Sony representative called me and informed me that they do not give Only the Front Panel separately. Sir, please note that Front Panel is a detachable part and thus constitute as a spare part. As per Govt. of India ruling no company can manufacture if thespare parts are not available.

Request you to kindly help me fight this issue and bring me justice. I have all the other parts of the audio system but the front panel is only missing and agian reinvesting Rs.6000 is a very huge investment.

Need you help and assistance and there are several others who are going through the same problem but they are yet to raise their voices.

Regards
Gopal Malu
[protected]

I do have a same problem. Gopal, Tx for raising voice.

you are an , u live in india and you probably parked your tata in a poor area without hiding your stereo system...you might as well leave your mobile in your car with 10, 000 rupees sitting in the front passengers seat. and why do you think the front is detachable? obviously to prevent theft of the entire unit...if you think about it, if the front panel was not detachable, the entire stereo would be gone so it doesn't matter anyways.

I also have same issue.

Please let me know if you find any solution to this issue.

Thanks & Regards
Navneet Kapoor

Hmm.. same problem here a sony cdx 470us.. hope Mandeep Singh would be able to help us find our stolen stuff. I am sure smart Mandeep Singh has never lost anything in his life or had it stolen from him...IS that right Mr. Singh??
Or he is a Car Stereo dealer who is happy when things like this happen to lesser mortals so we go running to people like him to buy another stereo

Sir, i want buy sony cdx-gt270 back system urgent

[protected]

Sony ericsson / W595 Mobile — Faulty Product

I bought Mobile from Hypercity on 14th feb 2009.
Within 7 days camera had some problem.
Uptill July it hasnot been solved by both Hypercity and sony erricsson.

Sony Ericsson W595 — Product Not Replaced By Shopping.indiatimes

I purchase a mobile (SONY Erection W595) with Order no[protected] dated 16/07/09 with one year warranty from shopping.indiaties online shopping , payment mod credit card.

now this mobile is faulty and i send it for replacement by TNT courier on dated 19/2/10 DOC No.[protected] but unfortunately this is back to me without replacement, i make a request again i send this again on dated 6/3/10 by TNT Doc No[protected] and till date i have not received my mobile. i am suffering from 2 month.
and when i contact to costumer care they are not give me any satisfied answer or not transfer the line to the senior and give me time for next 7 days or 5 days and 10 days , what is my fault, why i am suffering.

Complaid ID is-136613, 158477,267151,151652

Kindly requested to you please help me.

Regard
Ravinder

Sony Ericsson — pathetic after sales service

I had bought Sony u100i yari mobile phone in November 2009 and within 5 months it stopped working, when i gave it to sony ericsson service center for servicing, i was informed by them that it will take 3 days to get it replaced as its keys are not working. It has been more than 1 month and i havent got my cell back. Can somebody help in this regard? whenever i call the service center they always say it will take 2 more days. Can somebody pls help me in this matter?

Facing exactly the same issue. My phone is with the service center for 25 days and they say it will take one more week. The only difference here is that they tell you it will be ready in 2days whereas I am told next week.
Had higher expectations from Sony.

Sony Ericsson W595 — Pathetic After Sales Service

I bought a Sony Ericsson W595 on the 25th Aug, 2009 with a 1 year warranty. After about 11 months, suddenly its screen started flickering. I took it to Neeru Enterprises, Sony Ericsson service center in Atta Market, Noida. They just opened the front panel and without checking the Liquid damage indicator, proclaimed that the indicator was red and that the warranty was void. They said that the screen needed to be replaced even though the screen was fine. Only a strip connecting the two parts of the slider phone was malfunctioning. I became suspicious and asked them to return my phone so that I could take it to another service center. But they made an entry of my phone on their server and put warranty status void (because of liquid damage) even though the indicator was not red at all. The only thing wrong was that the screw used to tighten the screen had become rusty due to sweat which is pretty normal for any phone. I went to another center where they checked the repair history and said that even though the indicator was not read the warranty was now void since the other center people had made an entry onto the centralized server whcih could not be reverted. I would like to request Sony Ericsson not to place such cheats at their service centers. By doing this you are losing a lot of customers. I want this matter to be resolved ASAP. As it is I'm going to the consumer court against these thugs.

Sony Ericsson W595 — unsatisfied service. 3 months passed but not handed over the phone to me.

Dear Sir

This to inform you that undersigned purchased a new handset (Handset Description is mentioned below) on 12.12.2009.
But just after 12 days of purchase undersigned faced sliding problem. It took almost 15 days to resolve. After that again the handset faced display problem. This time also it took almost 20 days to resolve.
Surprisingly again the handset faced a problem of spot on the display screen. There are two spot (Black coloured) visible on the screen which got sprayed causing non visibility of anything. Accordingly undersinged submitted the handset in SONY Eriction Authorized Service center (Located at A.K.Azad Road, Near Nepali Mandir ,Paltan Bazar, Guwahati 781008 Ph. No. [protected]) on 28.07.2010. Now it is about 50 days to pass but still i have not got my handset. Whenever i contact the Service centre always I am being told that non availibility of some spares. and they also can not confirm how much time it will take to complete the repairing process..

It is very surprising that after purchase of the handset almost 3 months i had to keep the hadnset in your Service centre. Does it viable?? is it the way to handle a customer?? Please help me in early repairing of the handset so that i can get it at the earliest or else i have to take legal action through court.
Waiting for your early response and communication.

Handset Details....
[protected]
Sony Ericsion W595
IMEI No. [protected]

Sony Ericsson — unsubscription

hi.my moblie number is [protected]. i have never used m.igfun on my fone. but it is reducing 10/ rupees daily from my phone. kindly unsubscribe this m.igfun from my mobile urgently

my soniericsson mobilew580i is damage
i want to repair
where is the service center in jodhpur
plese sent ' jodhpur service center address ;
i need some help please...

sir,
my mob. no is [protected], Pls deactivate FHM video subscription service immediately.

my mob. no is [protected], Pls deactivate FHM video subscription service immediately.

Sony Ericsson — how to deactivate the subscription services

Two months ago , I remember that i had accidently subscribed for wallpapers. I think its from airtellive or airtelworld. from then I am being charged for that subscription.. I just entered my mobile no for that subscription. Since I am not aware that these subscriptions will be charged. Now I want to deactivate the above subscription. I called for airtel customer service many times but no proper response, Hence I need help

SonyEricsson W580i — deactivation of FHM video subscription

Dear Sir,
my mobile number [protected],Please deactivate FHM video subscription service immediately.

please deactivate soon

Sony Ericsson W580i — Deavtivation of subscription

sir,
My mob. no is [protected],i had alreay complainted against unwanted subscription service of FHM video from wap.mauj.com.so far i didn,t get any positive reply from mauj.com . So iam not in a position to cancel connection.Now iam receiving service message and subscrption message regularly even my account balance is deducting Rs.5/- daily from 24/09/2009.Please deactivate it i am student i dont have balance also.
thanking you,
Ravikant Tendulkar

I have been subscribed unecessarily for FHMmodel of the day, which charged 1re daily . So i want to unsubscribe this service immediately.

hello good morning who ever receive this complain.
i have complain about sony ericsson service center which is situated in lajpat nagar.
i gave them my sony ericsson mobile w200i in sep 12, 2009 for a minor prob of connector but till now i didn't get my cell phone, what it this yaar? they tell always tell that after 2 or 3 i can get it and now it approx two month and i didn't get it. is it ur service mgt? if it is then who will buy ur product yaar.they also tell me that deliver boys make delay, tell me one thing ur repair center is in OKHALA GAON and to reach deliver boy he will take two or three month. take some action yaar about this complain.

my phone repring

Dear Sir, my mobile no is [protected]. wap galaxy, wap.bsnl.mauj.com and FHM video subscription service activated. Please disactivated these services.


Regared

Arun Kumar.V
Mobile no [protected].

i have my mobile no [protected] mauj service unnacessary sms alert service activate so pls this service 3 month before activate so pls de activate service
shafik shaikh

bikini of the day — deactivate this service on my cell number

please deactivate this bikini of the day on my cell
my cell number is [protected]
please deactivate the service which is activate on this number soonly

Dear Sir,
My Mobile no is [protected]. one service wap.mauj.com (Bikini of the day) has been unnecessarily activated charging r. 5 every day. please deactivate it.
thanking you

Dear Sir,
My Mobile no is [protected]. one service wap.mauj.com (Bikini of the day) has been unnecessarily activated charging r. 5 every day. please deactivate it.
thanking you

Dear Sony Ericsson Service customer dealer, Actually i am lossed my mobile on 23rd tuesday evening hours from-Secunderabad Railway station, so i will submitted complaint also. please check it out my reqyest & process my complaint immediatly please send me message this email address only. thank you.(my sony ericsson model no.W395, IMEI[protected]. My innovoice no.2219.

Dear Sir, my mobile no i[protected]. wap galaxy, wap.bsnl.mauj.com and FHM video subscription service activated. Please disactivated these services.


Regared

Yashsvi
Mobile no [protected]

my name shahid my mobile no [protected] plz deactivate the cellone gallaxy video of the day

my mob. no is [protected], Pls deactivate FHM video subscription service immediately

Mobile theft

Mobile Theft
Dear Sir,

I was lost my mobile sony xpreia m Request you to help us out to find my mobile

Please find below details.

IMEI No:[protected]
SIM: [protected]


Please contact to this number [protected], [protected]
Mail Id: [protected]@gmail.com

Please do the needful. Thanks!

plzz provide the update for sony xperia c to kitkat

plzzz provide the update for sony xperia c or take back the phone to ur company, and repair it, than return it back to the users of sony xperia c.

Not Able to install Sony PC Suit

Sir/mam, I am not able to install PC suit in my computer. Even i've formatted my phone (Sony Xperia C). Please help... waiting for your reply.

tv installation

have bought sony led 32 inch tv at vizag( ap )one week before but technition didnt send plz send him as early contact mobile [protected] vasu

Sony Ericsson W810i — Network problem

I am residing at Sadanandapuram, Srinivasanagar Post, Chennai-600063. I am unable to get the network in our area. but I can access network in other areas.

w810i — phone lock

Dear Sir/Madam

I lost my mobile at 17/08/08 thats why i wan to lock that mobile so that no bady can use that mobile please lock that mobile

Thanking you

JAGDEESH

My mobile is stolen and I called up customer care but they replied sony mobile can not be blocked via IMEI number. My comment is then why anybody should purchase sony mobile as in the scenario of stolen mobile or lost mobile it can not be blocked.

sonyericson w810i — lost my cell

mobile modle no. w810i
emi. [protected]
ea. 247960

i lost my cel on 17th of september 08, i request u to please track my mobile and help me find my cel phone.
my contact details are as below:
Address: room no. 729, near sachi buvan, shivaji nagar, ambernath east.
cntact no.[protected]

I kindly request you to help me find my mobile.

Subodh Khale

sonyericsson w8 10i — mobile missing

my mobile is missing today[protected].30 am, AT THANJAVUR, TAMILNADU, INDIA- 613009 WITH MY AIRCELL SIM [protected]
my imei num is[protected]
s/n : BD30599DHY

DPY 101 2947/23 R10A

KINDLY TRACK MY MOBILE GIVE INFORMATION TO EMAIL ID AND MY ALTERNATIVE NUMBER [protected]

Sony Ericsson W810i — block the handset

I was coming from begumpet station through an mmts train and when i crossed nature cure hospital stop i realised i lost my cell.
I want to block the handset but not understanding how to.my IMEI number is[protected]
i called the sony ericsson customer service but they say they do not have any technology to retrieve the phone n they hung up.

Sony Ericsson W810i — I lost my mobile

Respected Sir,
I lost my mobile this morning(14/10/2008) Tuesday.
IMEI No.:[protected].
S/N:BD3053KFR0.

Sony w810i — Lost my mobile

Hi

This is Mohamed Hussain Siddique from Bangalore, I lost my mobile in chennai while travelling on september 2008.I tried searching but in vain.I was using airtel Banglaore number .I got duplicate card from Airtel due to business issues.

IMEI number is [protected]

Please have this investigated.

Regards
Mohamed.

Sony Ericsson W810i — Lost of Mobile phone Sony Ericsson W810i

Hello Sir,

This is Amol Gawas from Mapusa i lost my mobile the Sony Ericsson W 810i having IMEI NO[protected]. on way returning home at night at around 20.30 hrs on 01.07.08 its too late i am complaining over here but i had already filed complain in Police Station registered no 1813/2008 on third day after it lost 03.07.2008. after i came to know that i had lost my cell i immeditely tryied calling on that no but no one was receiving and after some time it was switched off i think some one is using it.
that set was really lucky for me and i was really heart badly so i[censored] kindly help me in tracing my mobile than it will be great favour on me. i[censored] cant trace the cell than kindly block the mobile so no one els can use it. you can contact me on ph. no [protected]. or send mail [protected]@rediffmail.com or [protected]@yahoo.co.in

thanking you

yours faithfully

AMOL GAWAS

respected sir/madamm,
I am krishna studying engineering in vidyaniketan college in tirupathi.I came from hyd to tirupathi on monday morning.That was the first day i bought the phone sony ericsson 810i to my room in tirupathi. There were only 2 of my roomates available as the other 2 were not available.The first people to whom i showed my mobile phone was the 2 roomates. when i returned to my room in the evening from college i saw that my cell was missing. I bought the piece on monday morning and i didn't find it in the evening. I have already launched a police complaint against my roomates without any good evidence. but they were finally found as innocent. now i'm highly depressed about my cell and i want my cell to be tracked. please explain me the process of doing tracking as my mind is totally negative at this point of time. please respond me soon.

contact no::[protected]
[protected].

mob no: [protected].

Address :-- royal comfort apartments, 403, 4th floor
masab tank, opposite to police mess,
hyderabad-500028.

Sony Ericsson/W810i — thefting

i had loss my new w 810i a product of sony ericsson on 29 th in bajarahills at hyderabad.can you do any help, i[censored] can help please tell me what i have to do, , , , , , , , ,

im an indian soldier posted in secunderabad area. today around 0700 am i was returning from secunderabad railway station my mobile is missing. when i called from other mobile it was switched off.

my mobile is missing from yesterday[protected] am, at Bolorum (cantt area), Secundeabad, Andhra pradesh. Pin 500010 INDIA- with my Idea sim No [protected] Postpaid.my imei num is[protected]
s/n : BD305A1QGQ

DPY 101 2947/22 R6C EN

Kindly track my mobile, give infromation to E Mail ID and my alternate No [protected] and residence No [protected].

im getting "no network access" problem in my sony ericsson w810i...what to do

Respected Sir,
I lost my sony ericsson k220i mobile.
IMEI No.:[protected]
S/N:WUJ00CGPH2
plz track the phone sir

Sony Ericsson — I lost my new w810i mobile

Respected sir,

I lost my mobile sony ericssion w810i in bus. Please suggest me is their any way to track.That was my first earning in my life. I kindly request all of you those whose read this. Please help me if their is any solution.

My Mobile Details:

W 810i
S/N : BD305A4B1A
IMEI NO :[protected]
Bar Code no :[protected]
COLOR : SATIN BLACK


Pls contact me

[protected]

or

[protected]@gmail.com, [protected]@yahoo.co.in

Sony Ericsson W810i — hearing volume very low problem

I have purchase sony 810i mobile all of function is good.but hearing sound is very low..i ask service center.but tell is nothing...

w810i — lost of phone

i hav lost my mobile phone yesterday on 22.06.09 @ around 6.30 p.m. the location is in haddows road nungambakkam just opp to harrison hotel. i have searched the place.. asked the people there and no one have any idea. i have been trying to call my number till now and there has been no response... it keeps ringing full time and noone attends the call. he could have switched it off or thrown away the cell phone.. but he have not done so... so i am still having the hope to find it thru some means.. please help me get my mobile phone as soon as possible. i will be grateful. thanking you.

Me too have the same problem.

Sony Ericsson — To block the services of theft mobile

Please block my mobile phone which is stolen some days ago. IMEI no. is [protected]

i hav lost my mobile phone yesterday on 22.06.09 @ around 6.30 p.m. the location is in haddows road nungambakkam just opp to harrison hotel. i have searched the place.. asked the people there and no one have any idea. i have been trying to call my number till now and there has been no response... it keeps ringing full time and noone attends the call. he could have switched it off or thrown away the cell phone.. but he have not done so... so i am still having the hope to find it thru some means.. please help me get my mobile phone as soon as possible. i will be grateful. thanking you.

Sony Ericsson W810i — loss of mobile

imei no.[protected]

my mobile is lost and my model is sony ericson 750i

IMEI no is [protected]

what to do sir PLEASE BLOCK IT

Respected sir
I lost my mobile sony ericsson w- 810i
IMEI No :[protected]
Please trace the mobile sir

Respected sir
I lost my mobile sony ericsson w- 810i
IMEI No :[protected]
Please trace the mobile sir

Sony ericsson / w810i — Theft phone

Sir / Madam,

Somebody had stolen my mobile phone, till date is unidentified

Model : Sony erricson / W810i
IMEI NO : [protected]

Pls Block the IMEI no so that no body uses my mobile phone.

Thanks and regards
Dharani P

Sony Ericsson W810i — Theft-Block my handset

Hi,

I lost my Sony Ericsson W810i handset.Please block the handset.

IMEI - [protected]

w810i — mobile lost

I HAVE lost my mobile sony erisson MODILE NO ;W810I
CYBER SHOT ON AUGUST2009 I HAVE SOME DATA IN SIDE THE MOBILE
PLEACE HELP ME TO FIND THAT MOBILEOR BLAND THAT
IMEI;[protected]

Sony Ericsson — lost my mobile no 9828383891

Dear sir,

My mobile yesterday (12.8.10) lost and its IMEI number is folliwng
[protected]
Plz provide me help to find out my phone.

sonyericsson W810i — My Lucky Draw

Ref; [protected]
Time; 1:43pm Pakistan Standard time


Sir,

With due respect, I have received a message from this number [protected] that
"Your mobile number has won you $3,000,000USD, in the orange int'l 2010 Mobile Draws in UK. To Claim, Emiail your PIN (OTDCUK-2010) to: [protected]@live.com",

My Mobile IMEI NO. [protected]

Please send me complete detail on this e-mail "[protected]@hotmail.com" as soon as possible.

Regards,



Irfan Rajput

Sony Ericsson W810i — My Lucky Draw

Ref; [protected]
Time; 1:43pm Pakistan Standard time

Sir,

With due respect, I have received a message from this number [protected] that
"Your mobile number has won you $3,000,000USD, in the orange int'l 2010 Mobile Draws in UK. To Claim, Emiail your PIN (OTDCUK-2010) to: [protected]@live.com",

My Mobile IMEI NO. [protected]
Claim, (OTDCUK-2010)

Please send me complete detail on this e-mail "[protected]@hotmail.com" as soon as possible about this message.
Regards,

Irfan Rajput


Full name... Muhammad Irfan Khan
Address...Kmc #. 185, Sector 4/F, Mujahid Colony, Orangi Town, Karachi-Pakistan
Age...35 Years
Sex...Male
Nationality...Pakistani
Home Telephone #...+[protected]
Mobile Telephone #...+[protected]
E-mail address...[protected]@hotmail.com
Marital Status...Married
Occupation...Private Service

Ref; [protected]
Time; 1:43pm Pakistan Standard time

Sir,

With due respect, I have received a message from this number [protected] that
"Your mobile number has won you $3, 000, 000USD, in the orange int'l 2010 Mobile Draws in UK. To Claim, Emiail your PIN (OTDCUK-2010) to: [protected]@live.com",

My Mobile IMEI NO. [protected]
Claim, (OTDCUK-2010)

Please send me complete detail on this e-mail "[protected]@hotmail.com" as soon as possible about this message.
Regards,

Irfan Rajput


Full name... Muhammad Irfan Khan
Address...Kmc #. 185, Sector 4/F, Mujahid Colony, Orangi Town, Karachi-Pakistan
Age...35 Years
Sex...Male
Nationality...Pakistani
Home Telephone #...+[protected]
Mobile Telephone #...+[protected]
E-mail address...[protected]@hotmail.com
Marital Status...Married
Occupation...Private Service

Plz Reply Me.


Regards,

Irfan Rajput

i have lost my mobile phone 25.08.2009 @ around 11.30 a.m the location is in secunderabad jubile bus stand road i have searched the place asked the people there and no one have any idea i have been trying to call my number till now but his switched of my phone.
so iam still having the hope to find it my phone.pleace help me get my mobile phone as soon as possible
i will be greatful.thanking you.

Extension Warranty and Servicing Laptop

Hi, I have been calling Sony since Jan and they have not fixed my Laptop and not extended my warranty which I should be entitled to. Request# 23650295 and my email address is rani.[protected]@gmail.com

SONY LED SMART TV 42 INCHES :VIDEO NOT PLAYING

LED TV NAME :LED SMART TV 42 INCHES . LED TV CANNOT PLAYING THE VIDEO FORMAT.PLEASE CLEAR THE COMPLAINT. ADDRESS 22/1 PUDUKKOTTAI ROAD ARANTHANGI PUDUKKOTTAI DISTRICT LANDLINE NUMBER[protected] CELL[protected]

t.v not working

The adapter of t.v is not working.The t.v center is not responding.We have 1 year warranty.so please contact us.my mobile no.[protected]

need Spares of tv Trinitron KV-AR29M64

need Spares of tv Trinitron KV-AR29M64

loan statement

Loan statement

sonyericsson k790i — very poor video claritty

I buyed a sonyericsson k790i on nov 12.The company is telling the prodect is "Cyber Shot".But i cant think so, because its its video claritty is very very poor.And when we use a memory card, switch on the mobile...It will take above 2 mins to start.When we take any application, the phone is very slow... I am not happy with my mobile...I give 10100Rs for that mobile but i didn't get the real value or responce of my money which i give...

Hi,
This is srikanth from guntur [a.p] i have given my phone at your service point on 25th morning 10.30am
regarding phone charging problem, and the complaint was closed by evng 6.30pm and called me to collect the phone..
When i'm taking my h.set back asper my observation mobile pannel was interchanged with another
phone..
So, i have given my phone back at your same serviece point to get back my phone with my same parts

Serviece point details are:New tele mobile serviece point
3/1 arundalpet, Guntur-522002, ph:[protected], +91-[protected] Andhra pradesh. India.
My phone details:[protected]
Problem : Charging problem
Hence i'm requiesting you to please solve the problem with imdt effect..
Regards
Srikanth
[protected]

Hi Sir,

I have Sony Ericsson K810i model.
Mobile dropped in water from then it not working. Battery is gone.
I want to purchase a new battery. i want your office phone number for contact.


Thans & Regards
Madeva Reddy
[protected]

I bought new sony mobile c510 one month before, But it makes many problema the screen showing mirror text and image and the screen split int two parts and showing mirror text and image .While making call its very slow and sometimes it gets hang after remove the battery and fix only its work.
The camera is good in stable but in motion and night time its totaly waste.

Dear Sir,
I bought new sony mobile c510 two day before, network problem i faced tower singnal is not showing in the mobile and we press the contact icon mobile get hang.please short out my problem as soon as possible

Reg
Dhamu

I bought new sony mobile c510 7-8 days before its problem the camera working is very slow.
and some options operate is hang after remove battery and then again load it to mobile its work
please solve this problem
I am totaly disturbe ...

Sony Ericsson C510 — gprs settings

my cellone gprs settings are coming in message form so how i can install them and use them....??

Sony-C 510 — Not received Gift

Dear Sir,

Please find below given mail conversation regarding the subject.

Regards,
Gaurnag

+++++++++++++++++++++++++++++++++++++++++++++++++++


Gmail gaurang gajjar <[protected]@gmail.com>

C510 Promo
4 messages
Sony C510 Promo <[protected]@gmail.com> Tue, Jul 28, 2009 at 2:10 PM
To: [protected]@gmail.com

Dear jitendra s gajjar,

Thanks for participating in the C510 promotion. You have opted for Mug and have submitted your picture with us. In case of any issues we shall get back to you. Looking forward to dispatch your gift within 21 days.


Regards,

Sony Ericsson

[protected][protected][protected][protected][protected][protected]
gaurang gajjar <[protected]@gmail.com> Sun, Aug 23, 2009 at 11:00 AM
To: Sony C510 Promo <[protected]@gmail.com>
Dear Sir,

This has reference to the below given your mail regarding the gift of C510 sony mobile.

As per your given delivery comittment time of within 21 days, I have not received your gift on[protected]till date).

Please do the needfull.

I am waiting for your prompt reply.

Thanks & Regards,

Jitendra S. Gajjar
[protected]
================================================================================...⇄
[Quoted text hidden]
gaurang gajjar <[protected]@gmail.com> Sat, Aug 29, 2009 at 10:27 PM
To: Sony C510 Promo <[protected]@gmail.com>
Reminder !!!!

======================================================
[Quoted text hidden]
gaurang gajjar <[protected]@gmail.com> Tue, Sep 22, 2009 at 11:55 PM
To: Sony C510 Promo <[protected]@gmail.com>

Reminder-1
[Quoted text hidden]

I too got the same problem with my new C510 phone. When my network providersent me the GPRS settngs it came as a text message which is unablt to install. MMS settings came normally and could be installed. how to fix the problem?

Hi
I also brought C510 a month back...its not as gud as i thought, phone performance is slow, specially camera takes time to capture the pick, its not too gud phone sony has lost failth of mine...maja nai aya...i m planing to resail it, , , , , ,

I did purchase Sony Eric C510 4 months before. It was nice in the initial period but later on it started freezing in between. Whenever I dial any number from my cell it will hang and if i want to disconnect the call i cant. It jus keeps on dialling the number but wont disconnect if i want it to get disconnected. That is really a stupid thing and am annoyed.. any possible solution?

I bought my C510 before six months. I am satisfied on its working. But after 6months, just now i faced Network problem.

sony ericsson Cyber Shot C-510 — showing no network

Hi,

My sony ericsson phone model number C-510 is showing no network connection i have checked with other sims also but still the problem presist, and it is also having charging problem.
please provide me service centre in Chandigarh and NCR

The Sony Ericsson C510 is a good hacker
It is a good plat form
i dis agree with your comment

Sony Ericsson C510 — Dealer Complaint

in warranty Mobile handset not replese
sir,
I purchased c510 from Raxaul in[protected].my first problem occured in march 2010.the set was not charging properly.
i went to dealer BHUSHAN ELECRONICS, MAIN ROAD RAXAUL .they keep my hand set with complain on[protected] and retured the next week telling that problem was solved.but they said to meet next week. this happens 3-4 times.
due to all these i m suffering a lots of mental tension and financial also as each time there's a lots of wastage of time.
so i want a permanent solution to this or please get my set replacad by another one.
set details:
Make- SONY ERICSSON
iemi no.-[protected]-2
model no.-c510
purchase date[protected].

Sony Ericsson C510 — about service center

sir i buy a sony handset c510 from asansol,westbengal.After 6 months it includes some problems like camera,set dead.the nearby service centre did not help me.I have given the set to the service center of asansol.when they return the handset,after some days again it includes same problem.I think they are not repairing it.plz sir help me.Thank you

sony c510 — bug in model

hi,
I have sony ericsson c510 mobile...when i am trying to send a message to more that 10 persons at a time then it sends it as a mms that has a greater charge than sms.....is it a bug in the models ...
Previously i have sony k530i which i have used for more than 18 months and at that time i was using the same sim card i have changed this mobile 10 days before.In k530i it never happened if i send the sms to more than 10 peoples at one time...and i had used only text not any picture.....i have tested it for 4-5 times....till 10th record it takes as a sms and when i adds 11th or more contacts then it takes all the sms as a mms..

Its not a problem with my phone or the service provider......but its only with this whole range of this model ......i have also confirmed with the other persons having same models and different service providers but its a bug with this model.....

Sony Ericsson C510 — slowly operated,hanging problem

hi
this is sangamesh and i used sony ericsson c510 handset but now day this is vert proble very slowly operting ,hanging problem, i allready servicing the mobile at 2 time in service center but not use please i need helf

I bought Sony Ericsson C510 model and after 1 year i am facing so many problem like battery are not charging, Bluetooth is not working and also the sim is not accepted by the set.What can I do plzzzzz suggest

my c150 is working slowly gone to service center replased software nd probley is repeating again
plz tell wt to do?

Sony Ericsson- C510 cybershot — lost my mobile

Dear Sir/Madam

I lost my Mobile phone on 9.05.2011, in train in udyan express , at around 8.00 AM
My Name is Anand and email ID is [protected]@yahoo.com

Sony Ericsson C510 — Phone is not repaired for 45 days....

SIr , i gave my mobile for service, fault happened in main board , so they sent my mobile to company in chennai ,,,, they told just it take less than 20 days to get back ,, but until now i didn't get my mobile back... i gave mobile on 19th april and i gave warrenty upto end of august, daily i am asking them but they not responding and they telling that this week it will come ... like that they told for 2 weeks.... but now 45 days over...... my order no is 111619..

SIr, i gave my mobile for service, fault happened in main board, so they sent my mobile to company in chennai, , , , they told just it take less than 20 days to get back, , but until now i didn't get my mobile back... i gave mobile on 19th april and i gave warrenty upto end of august, daily i am asking them but they not responding and they telling that this week it will come ... like that they told for 2 weeks... but now 45 days over... my order no is 111619..

Sony Ericsson C510 — change of cell phone

A cell phone imei [protected] was submitted to repait at accel care center secundera bad vide work order number SE[protected] but the care center has changed my set with imei no.[protected] with defective components.The center manager is not in a position to co operate in this matter.and is pretending.

hear phone

want an replacement I already complained twice and also called customer care they told it will be done within this week but still I dint get any response from your part i just want a replacement ...

XPERIA Z1 SELF DAMAGING SCREEN

The phone was lying on desk unattended for half an hour just to notice that display is self cracked. There wasn't anyone in the room even touch it. No question of physical damage.

sony home theater system is totally dead

my sony home theater system is totaly dead.

sony xperia e3 screen(dual) goes blank

the screen of my sony xperia e3 goes blank time and again and gets right when i remove and re-enter the sim card. this problem began after 3-4 days of purchasing

Sony Ericsson C-702 — Hanging

I've bought Sony Ericsson C-702 two months ago, Now I'm facing hanging problem, it hangs during the talks and after 10-15 seconds it again started working and sometimes call goes missed or cut. Can somebody tell me about the Sony Ericsson Customer Care CEntre near south Delhi.<br />
<br />
Praveen Kumar

I have T700 hand set.
I m not able to charge.
Msg displayed serious error stop charging contac soney ericsson c.care
Plz contact me what should i do?
[protected]

SONY/VAIO/VGN-CR35G/L — WARRANTY EXTENSION OFFER OF SONY

WELL ACCORDING TO THE OFFER PROVIDED BY THE SONY VIAO OF WARRANTY EXTENSION...PAY RS. 5OOO/- EXTRA AND GET AN EXTENSION OF 2 YRS...SO I APPLIED FOR THIS ON 4TH DEC2008, I WAS TOLD BY MY DEALER THAT I'LL RECEIVE ALL THE REALATED DOCUMENTS THAT IS WARRANTY CARD AFTER 1 WEEK...BUT AFTER 1 WEEK I WAS TOLD 20 DAYS..THEN IT WAS TOLD THAT THEY WILL BE ABLE TO PROVIDE US BY 2ND OF FEB...FINALLY WHEN I WENT ON 2ND OF FEB2009 THEY SAID THEY THEMSELVES R NOT AWARE OF WHEN WILL SONY VIAO WILL BE SENDING THE WARRANTY CARD...NOE SONY IS CLAMING TO BE SENDING THE WARRANTY CARD BY THE END OF MARCH...I CAN'T UNDERSTAND WHICH OFFER TAKES SO MUCH OF TIME..IT'S NOT THE FIRST TIME.I HAD MANY BAD EXPERIENCES WITH SONY ...I DOUBT WHETHER I'LL AGAIN BE GOING FOR ANY SONY PRODUCT IN FUTURE...PLZ HELP ME AND PROVIDE ME SOME PLACE WHERE I CAN COMMUNICATE WITH SONY MAIN OFFICE DIRECTLY...BECAUSE COMMUNICATING WITH THEIR AREA MANAGER OF COCHIN IS NOT HELPING...PLZ HELP ME OUT...

I HAVE FACED THE SAM PROBLEM TODAY AND MY MODEL IS ALSO SONY VAIO CR35G, COLOUR INDIGO BLUE AND I PURCHASED IT ON 24.03.08. IT REFLECTS THAT THERE IS DEFENITELY SOME MANUFACTURING PROBLEM IN THIS PARTICULAR MODEL. PL. HELP ME ALSO OUT. I SHALL SHORTLY SUBMIT ALL RELEVANT DETAILS ON POSITIVE CONFIRMATION FROM YOUR SIDE ON THE ISSUE. WE ARE ALSO USING SONY 40" LCD, 32" LCDS ANS MOBILE SETS APART FROM LCD CAMERAS. I ALSO FEEL THIS WILL DEFINITELY REFLECT ON THE REPUTATION OF SUCH A COMPAN LKE 'SONY VAIO'. LOOKING FOR A POSITIVE, EARLY REPLY.

Hi, I also have exactly the same problem with a newly bought Sony Vioa laptp. It's so frustrating that Sony service center in Bangalore is trying to get away with this by aking it as physical damage as if I hammered it. I feel helpless.

Me and one of my friend had got the G502 on the same week and is just 2.5 months old now. The silver coating on both of our keypad has come out. :-( :-(

I too have a G502 and the quality of keyboards is very bad, almost 3 keys are missing, where can I buy Keyboard in India

Sony Ericsson — Display Problem

The display light of the mobile F305 has gone totally off..
Company is not able to repair.
Provide solution...

my mobile no. is k810i mobile serial no [protected], damaged physically, for reparing purpose contacted your sony service center at Eternity mall 1st floor thane west 400602 telephone no. [protected]. total quation given for Rs. 5200/- cracking display, body broken and other reparig . due to nonavailabilty of body service center not started reparing work as per quation . work order no. se310cs117370 dated 9/10/2010 . today date is 4/11/2010, already they had taken about 24 days and while enquiry about my mobile they are telliny that it will take another 10 day to get work done. and they are telling due to non-avaibaility of body it may take more time due this all process my daily rouinte has changed i have to reach there office within 5 to 6 days in all this all 24 days of process.As iam in my 60 year it hurt me when such a senior person reach the office of such reputated company. So you are requested to investiget in the matter and do the need ful for the sorting out the problem.

sony ericsson s302 — I lost my Mobile S302

Sir,
I lost my sony ericsson mobile model:S302 on 1st june 2009 with Airtel prepaid sim at Pala, kottayam [dist], Kerala. I want to block my set.
Phone number:[protected](Mysore Sim)
IMEI no:[protected].

Could you please block my mobile.

sony ericsson s302 — Mobile got stealth last night

I'm living in B-12, "Manora", Ist Flr, new MLA Hostel, Nariman Point, Mumbai 400 021.
I was sleeping in Galary of Ist Flr of bldg 'B' keeping my mob with me; between 2 am to 6 am on 20th Aug 2009, it has been stealth by some one, may be any one, cant say; may be the worker / visitor / etc.
By the way I want to know the procedure to find it & if possible to get it back; so would you please help me ? in any way, Please !

sony s302 — memory

i could store only 50 msgs though i've 13 mb phone memory. its vry difficult for me to delete most of the msgs i receive. help me out

sony ericsson s302 — Gprs,camera,themes.....

I actually bought this set as i saw the name SONY ERRICSSON written on it in big letters.My 3 frinds have sets of nokia,still i prefered s302 of yours!This got my eye and went for it turning over a good w800i..
Thir thing couldn't even support themes,the gprs hangs on regular intervals and downloads stop at midways, why?????
I had to give up 2 years of my savings for this set and this is what i get! i am in a not so rich family so i can't cope a new set,so please give me advices for resolving my phones problem...

Sony Ericsson — battery back-up

hi i bought sony ericsson s312 in December 2009 in sangeetha in Bangalore.. the phone specifications says that s 312 has battery back-up of Stand-by Up to 400 h
Talk time Up to 8 h. but if i charge this cell full it is become empty by 4 to 5 hours..

please help me regarding this.. what should i do now..

Sir,
I had brought a Sony Ericsson mobile Model No K810i, two years ago. My set is not working properly. I went ti the Service Centre many times but they did't solve my problem, my bill was missed and they always said to come with my bill. I want to repair my mobile with the service centre and to spend the money without guarantee claim. so, kindly solve the problem.

Thanks

Sony Ericsson — no outgoing

I have took airtel prepaid connection on 24 november 2008 in the name of H.R . RAGHAVAN and still i have not recieved my outgoing connection. kindly see that i recieve my outgoing connection as fast as possible.

My mobile model is k 800. I repaired it in sakinaka service center two times .They did not repair it properly . Now the mobile is not working properly. They are removing the original parts.
The speaker is not working properly. When we repaired for the first time they removed the
shutter of the camera. Then when we shouted them they put the same.

Sony Ericsson — no outgoing call done

Hi,

I am Subrata Das From Kolkata. I was Purchase a sony ericsson moblie (02.12.11) from sony Ericsson Authorized dealer shop name Nu York[protected], from the 1st day no outgoing call done from my mobile. When I contact the dealer they told me please come again we will solve it but when i was go they told me the problem can solve only soney ericsson service centre. You put your mobile we solve it. It’s happened next day 03.12.11. Again when I go to dealer i was face same problem that time they assured me they are exchange my mobile. As per suggest by them i was submitted everything which i was got from dealer when i purchase new mobile. But till now they are not solve it and also they are no response. My mobile value R.S. 6,250. I was also complain sony ericsson customer care complain no. 91884762. Kindly do the needful

Warm regards,
Subrata Das.
[protected]

Hi,
I have purchased a sony Ericsson handset recently.But after one week his camera creating problem
so i go to sony ericsson repair shop. He told me to change the set and give a letter saying that the shop, from where u purchased the phone, gave u the new handset.

But the shopkeeper refused to give the phone .They told that first of all give them handset, then they ll do something.

Plz tell me who give me the set.

Dear Sir/Madam
I with lot of inconveneince and being made to waste my time and money is writing to you.I had purchased a SonyEricsson w710i handset in Feb,2007.For the past 5 months my handset has been with ACCEL FRONTLINE LTD,A2 JITENDRA ESTATE,ANDHERI-KURLA ROAD,ANDHERI-EAST MUMBAI,(sony ericsson auth service centre)listed below are the difficulties face with the handset:
1.The rubber on flap came out.
2.The hinge was giving problem.
3.The side key lock was broken by service centre.
4.Wrong colour side lock replaced.
5.The ear piece stopped working.
6.The misalignment of flap even after handset being at centre for 5 months
For your persual i have pasted below my interaction with Sony ericsson customer care department as well as the interaction with service centre.
Awaiting your response regarding this matter to help me resolve this matter to my satisfaction.You may contact me on the following numbers:
Regards
Gautam Bhatia



Case : 71783146
From: Gautam Bhatia ([protected]@hotmail.com)
Sent:Tuesday, February 12, 2008 5:54:47 AM
To: questions.[protected]@support.sonyericsson.com

Dear Sir/Madam
Once again i have received a call from Sony ericsson Delhi and ACCEL FRONTLINE LTD,A2 JITENDRA ESTATE,ANDHERI-KURLA ROAD,ANDHERI-EAST MUMBAI stating my handset is ready.I visited the auth centre once again yesterday and was shocked to see that handset which was termed "READY FOR DELIVERY" still had a misaligned flap.The level of quality service has depleted of the service centre to extent that the manage Mr Sainath informed me rudely that it was the best it could be done from their end.I have already kept my handset for over 5 Months for 5 different problems with the handset.I have all documents at my end to prove that.
1.The rubber on flap came out.
2.The hinge was giving problem.
3.The side key lock was broken by service centre.
4.Wrong colour side lock replaced.
5.The ear piece stopped working.
6.The misalignment of flap even after handset being at centre for 5 months.
I have had this experience which is like a nightmare with sony ericsson.I have wasted my time,fuel and have been inconvenience terribly every time i have been called and a company like sony ericsson cannot rectify a product malfunction at their end.I will be taking it legally from here.I will be contacting the consumer redressal forum and put my details forward to them.In my earlier mails i had requested for a handset replacement as i can confirm its a fauly handset sold to me.
But no worries now....i will not have these details addressed by consumer forum.
At last once again it brings me immense displeasure being associated with sony ericsson.I had purchased 5 handsets of SE but i will never taken another SE handset and will not recommend it also.
Thank you for your time and will be forwarding this email with all other i have to your head office too.
Thank you.
Regards
Gautam Bhatia

I am pasting few of interaction with SE so you can figure out that i am not bluffing about my experience with SE and the W710i handset:
Dear Mr. Bhatia,


Thank you for contacting Sony Ericsson on World Wide Web.

As per your mail we understand that you have submitted your handset to the service center and you are not getting reply from the service center people. We apologize for the inconvenience caused to you. We have forwarded your complaint to the concern service center. We will surely get back to you with the best possible solution. We would like to assure you that our endeavor is to provide you quality service and your feedback will help us in improving our service further.

Please feel free to contact us in case of further queries.


To know more about Sony Ericsson products you may visit our website http://www.sonyericsson.com. You may also call us at 39011111 prefixed by STD code of your city (From Mobile or non-BSNL/non-MTNL No.) or[protected]From BSNL/MTNL No.) from Monday to Saturday at 9:00 a.m. to 09:00 p.m.

Assuring you best of our services.
With best regards,
Lalit.K
Sony Ericsson Customer Care centre
Question:
Email:
To: questions.[protected]@support.sonyericsson.com
From: [protected]@hotmail.com
Subject: Phones
Product: W710i
Opinion: Dear Sir/Madam

once again i had to visit the Sony Ericsson auth service centre ACCEL FRONTLINE LTD,A2 JITENDRA ESTATE,ANDHERI-KURLA ROAD,ANDHERI-EAST MUMBAI not only to get the side lock key of my handset changed but the ear phone on the W710 i also stop working.



I have already kept my cell phone for over 2 months at the service centre.Please check you records as i believe the handset that has been sold to me is a faulty one otherwise in less than 9 months i didn't need to visit the SERVICE CENTRE at 4 different occassions.

I am finally tired of writing and visiting the auth centre.Not only i have wasted fuel but everytime i visit the centre my time as i need to spend atleast an hour everytime.

I DEMAND FOR A HANDSET REPLACEMENT AND THE MODEL REPLACEMENT AS YOU CAN REALIZE VISITING A SERVICE CENTRE 4 TIME IN LESS THAN 9 MONTHS IS NOT ELSE BUT INCONVENIENCE DUE TO A FAULTY PRODUCT.

I HAVE HAD PATIENCE SO FAR BUT I WOULD APPRECIATE IF YOU REPLACE THE HANDSET NOW AS ITS HIGH TIME.

Regards

Gautam Bhatia


Date: Fri, 30 Nov 2007 05:51:13 -0500
From: questions.[protected]@support.sonyericsson.com
To: [protected]@hotmail.com
Subject: Case : 71667046
Dear Mr. Bhatia,
Thank you for contacting Sony Ericsson on World Wide Web.

We do understand your concern. We would like to inform you that might be possible that the service center people not having the same lock key with them, so that is why they changed with another handset model lock key. We would request you to visit service center if you are facing any problem with that.
Please feel free to contact us in case of further queries and we will be more than happy to assist you.



To know more about Sony Ericsson products you may visit our website http://www.sonyericsson.com. You may also call us at 39011111 prefixed by STD code of your city (From Mobile or non-BSNL/non-MTNL No.) or[protected]From BSNL/MTNL No.) from Monday to Saturday at 9:00 a.m. to 09:00 p.m.
Assuring you best of our services.
Take care and have a blessed day!
With best regards,
Lalit
Sony Ericsson Customer Care centre

Question:
Email:
To: questions.[protected]@support.sonyericsson.com
From: [protected]@hotmail.com
Subject: Phones
Opinion: CASE ID:71632403
Dear Sir/Madam

It saddens me to bring to your notice the quality of service provided to me by the below mwntioned service centre.I although got my handset after i sent a mail to this address.

I would like to inform you that My W710i side lock key had been replaced with another model of same series.The side lock key is black and belongs to another model but the service centre due to non availability of part has put the lock key back in color which does not go at all with the handset.

I have been very disappointed,that even after 2 months of waiting this was provided to me by Sony Ericsson.I have earlier purchased 5 handsets of SE,if you would want i can provide you all the IMEI numbers.

THIS WAS MY LAST SONY ERICSSOIN HANDSET PURCHASE....I WILL NEVER BUY A SE HANDSET AFTER THIS EXPERIENCE.

I know it'll not make a differnce to a big organisation like your and my matter will never be looked into.

Thank You.

Regards
Gautam Bhatia


[protected]@hotmail.com
To: [protected]@support.sonyericsson.com
Subject: RE: AutoReply from Sony Ericsson Customer Care Center, Case : 71632403
Date: Mon, 19 Nov 2007 08:21:44 +0000

Dear sir /madam
This is to inform you that i have given my W710i for repairs since 20th sep'2007 and still waiting for a side key part to arrive from your end.I have given my cell for repair at ACCEL FRONTLINE LTD,A2 JITENDRA ESTATE,ANDHERI-KURLA ROAD,ANDHERI-EAST MUMBAI.The call id number given first was for a flap issue.That was rectified and the front display was not working so another id was provided to me FOR Display not working but the side lock key also was spoilt at the service centre.Its been 2 months without a handset.Please advise what needs to be done as i have really had a terrible experience with your product after sales service.I had purchased the cell in Feb'2007 and its for the 3rd time i had to visit your authorized service centre,request you to please replace the handset.
Regards
Gautam Bhatia



Country: India
First Name:
Last Name: Bhatia
Phone Number:
City/Region: Mumbai/Maharashta

Country: India
First Name: Gautam
Last Name: Bhatia
Phone Number:
City / Region: Mumbai/Maharashtra
Agree Legal Terms: Yes.
Sign up for enews: No.
The details of this case are as follows:
Case: 71715904
Engineer: Achit Mathur
CaseOpened: 21/Dec/2007 02:11:13
No message is selected
Click any message to view it in the reading pane. Attachments, pictures, and links from unknown senders are blocked to help protect your privacy and safety.

To show messages automatically when you select a folder, change your reading pane settings

1 message is selected

Mark as safe | Mark as unsafe

Top of Form
Show Cc & Bcc
Dear Sir/Madam
Once again i have received a call from Sony ericsson Delhi and ACCEL FRONTLINE LTD,A2 JITENDRA ESTATE,ANDHERI-KURLA ROAD,ANDHERI-EAST MUMBAI stating my handset is ready.I visited the auth centre once again yesterday and was shocked to see that handset which was termed "READY FOR DELIVERY" still had a misaligned flap.The level of quality service has depleted of the service centre to extent that the manage Mr Sainath informed me rudely that it was the best it could be done from their end.I have already kept my handset for over 5 Months for 5 different problems with the handset.I have all documents at my end to prove that.

1.The rubber on flap came out.

2.The hinge was giving problem.

3.The side key lock was broken by service centre.

4.Wrong colour side lock replaced.

5.The ear piece stopped working.

6.The misalignment of flap even after handset being at centre for 5 months.

I have had this experience which is like a nightmare with sony ericsson.I have wasted my time,fuel and have been inconvenience terribly every time i have been called and a company like sony ericsson cannot rectify a product malfunction at their end.I will be taking it legally from here.I will be contacting the consumer redressal forum and put my details forward to them.In my earlier mails i had requested for a handset replacement as i can confirm its a fauly handset sold to me.

But no worries now....i will not have these details addressed by consumer forum.

At last once again it brings me immense displeasure being associated with sony ericsson.I had purchased 5 handsets of SE but i will never taken another SE handset and will not recommend it also.

Thank you for your time and will be forwarding this email with all other i have to your head office too.

Thank you.

Regards

Gautam Bhatia







[protected][protected][protected][protected]

Date: Mon, 14 Jan 2008 01:09:47 -0500
From: questions.[protected]@support.sonyericsson.com
To: [protected]@hotmail.com
Subject: Case : 71783146

Dear Mr. Bhatia,



Thank you for contacting Sony Ericsson on World Wide Web.



As per your mail we understand that you have submitted your handset to the service center and you are not getting reply from the service center people. We apologize for the inconvenience caused to you. We have forwarded your complaint to the concern service center. We will surely get back to you with the best possible solution.



Please feel free to contact us in case of further queries.



To know more about Sony Ericsson products you may visit our website http://www.sonyericsson.com. You may also call us at 39011111 prefixed by STD code of your city (From Mobile or non-BSNL/non-MTNL No.) or[protected]From BSNL/MTNL No.) from Monday to Saturday at 9:00 a.m. to 09:00 p.m.



Assuring you best of our services.



With best regards,



Lalit



Sony Ericsson Customer Care centre

Question:
Email:
To: questions.[protected]@support.sonyericsson.com
From: [protected]@hotmail.com
Subject: Phones
Product: W710i
Opinion: Dear sir /madam
Case : 71632403
This is to inform you that i have given my W710i for repairs since 20th sep'2007 and still waiting for a side key part to arrive from your end.I have given my cell for repair at ACCEL FRONTLINE LTD,A2 JITENDRA ESTATE,ANDHERI-KURLA ROAD,ANDHERI-EAST MUMBAI.The call id number given first was for a flap issue.That was rectified and the front display was not working so another id was provided to me FOR Display not working but the side lock key also was spoilt at the service centre.Its been 2 months without a handset.Please advise what needs to be done as i have really had a terrible experience with your product after sales service.I had purchased the cell in Feb'2007 and its for the 3rd time i had to visit your authorized service centre,request you to please replace the handset.
Regards
Gautam Bhatia

Country: India
First Name: Gautam
Last Name: Bhatia
Phone Number:
City / Region: Mumbai/Maharashtra


Case : 71667046

From: questions.[protected]@support.sonyericsson.com

Add contact

Sent:

Friday, November 30, 2007 10:51:16 AM

To:

[protected]@hotmail.com





Dear Mr. Bhatia,



Thank you for contacting Sony Ericsson on World Wide Web.


We do understand your concern. We would like to inform you that might be possible that the service center people not having the same lock key with them, so that is why they changed with another handset model lock key. We would request you to visit service center if you are facing any problem with that.

Please feel free to contact us in case of further queries and we will be more than happy to assist you.



To know more about Sony Ericsson products you may visit our website http://www.sonyericsson.com. You may also call us at 39011111 prefixed by STD code of your city (From Mobile or non-BSNL/non-MTNL No.) or[protected]From BSNL/MTNL No.) from Monday to Saturday at 9:00 a.m. to 09:00 p.m.



Assuring you best of our services.



Take care and have a blessed day!



With best regards,



Lalit



Sony Ericsson Customer Care centre




Question:
Email:
To: questions.[protected]@support.sonyericsson.com
From: [protected]@hotmail.com
Subject: Phones
Opinion: CASE ID:71632403
Dear Sir/Madam

It saddens me to bring to your notice the quality of service provided to me by the below mwntioned service centre.I although got my handset after i sent a mail to this address.

I would like to inform you that My W710i side lock key had been replaced with another model of same series.The side lock key is black and belongs to another model but the service centre due to non availability of part has put the lock key back in color which does not go at all with the handset.

I have been very disappointed,that even after 2 months of waiting this was provided to me by Sony Ericsson.I have earlier purchased 5 handsets of SE,if you would want i can provide you all the IMEI numbers.

THIS WAS MY LAST SONY ERICSSOIN HANDSET PURCHASE....I WILL NEVER BUY A SE HANDSET AFTER THIS EXPERIENCE.

I know it'll not make a differnce to a big organisation like your and my matter will never be looked into.

Thank You.

Regards

Gautam Bhatia























[protected]@hotmail.com
To: [protected]@support.sonyericsson.com
Subject: RE: AutoReply from Sony Ericsson Customer Care Center, Case : 71632403
Date: Mon, 19 Nov 2007 08:21:44 +0000

Dear sir /madam
This is to inform you that i have given my W710i for repairs since 20th sep'2007 and still waiting for a side key part to arrive from your end.I have given my cell for repair at ACCEL FRONTLINE LTD,A2 JITENDRA ESTATE,ANDHERI-KURLA ROAD,ANDHERI-EAST MUMBAI.The call id number given first was for a flap issue.That was rectified and the front display was not working so another id was provided to me FOR Display not working but the side lock key also was spoilt at the service centre.Its been 2 months without a handset.Please advise what needs to be done as i have really had a terrible experience with your product after sales service.I had purchased the cell in Feb'2007 and its for the 3rd time i had to visit your authorized service centre,request you to please replace the handset.
Regards
Gautam Bhatia



Country: India
First Name:
Last Name: Bhatia
Phone Number:
City/Region: Mumbai/Maharashtra
Sign up for enews:


The details of this case are as follows:

Case: 71667046
Engineer: Achit Mathur
CaseOpened: 30/Nov/2007 06:52:



Case : 71632405

From: questions.[protected]@support.sonyericsson.com

You may not know this sender. Mark as safe | Mark as unsafe

Sent:

Monday, November 19, 2007 8:47:25 AM

To:

[protected]@hotmail.com





Dear Mr. Bhatia,



Thank you for contacting Sony Ericsson on World Wide Web.



As per your mail we understand that you have submitted your handset to the service center and you are not getting reply from the service center people. We are really sorry for the inconvenience caused to you. We have forwarded your complaint to the concern department. We will surely get back to you as soon as we receive the feedback of your case.

Please feel free to contact us in case of further queries and we will be more than happy to assist you.



To know more about Sony Ericsson products you may visit our website http://www.sonyericsson.com. You may also call us at 39011111 prefixed by STD code of your city (From Mobile or non-BSNL/non-MTNL No.) or[protected]From BSNL/MTNL No.) from Monday to Saturday at 9:00 a.m. to 09:00 p.m.



Assuring you best of our services.



Take care and have a blessed day!



With best regards,



Lalit



Sony Ericsson Customer Care centre


Question:
Email:
To: questions.[protected]@support.sonyericsson.com
From: [protected]@hotmail.com
Subject: Phones
Opinion: Dear sir /madam
This is to inform you that i have given my W710i for repairs since 20th sep'2007 and still waiting for a side key part to arrive from your end.I have given my cell for repair at ACCEL FRONTLINE LTD,A2 JITENDRA ESTATE,ANDHERI-KURLA ROAD,ANDHERI-EAST MUMBAI.The call id number given first was for a flap issue.That was rectified and the front display was not working so another id was provided to me FOR Display not working but the side lock key also was spoilt at the service centre.Its been 2 months without a handset.Please advise what needs to be done as i have really had a terrible experience with your product after sales service.I had purchased the cell in Feb'2007 and its for the 3rd time i had to visit your authorised service centre,request you to please replace the handset.
Regards
Gautam Bhatia

Country: India
First Name: null
Last Name: Bhatia
Phone Number: [protected]
City/Region: Mumbai/Maharashtra
Agree Legal Terms: null
Sign up for enews: null


The details of this case are as follows:

Case: 71632405
Engineer: Achit Mathur
CaseOpened: 19/Nov/2007 08:15:00



Dear Mr. Bhatia,

Thank you for contacting Sony Ericsson on World Wide Web.


We apologize for all the inconveniences caused on behalf of Sony Ericsson and assure to restore your faith on our services. Sony Ericsson being a customer oriented organization always has been committed, more focused and making their conscious efforts towards meeting the expectations of the customer.As per your email we understand that you have not received the handset from our service center till date.We would like to inform you that we have forwarded your complaint to our concerned department. We will surely get back to you with best possible solution as soon as possible.

Please feel free to contact us in case of further queries and we will be more than happy to assist you.



To know more about Sony Ericsson products you may also visit our website which is www.sonyericsson.com. You may also call us at 39011111 prefixed by STD code of your city (From Mobile or non-BSNL/non-MTNL No.) or[protected]From BSNL/MTNL No.) from Monday to Saturday at 9:00 a.m. to 09:00 p.m.



Assuring you best of our services.



Have a great day!



With best regards,

Prachi



Sony Ericsson Customer Care centre


Question:
Email:
To: questions.[protected]@support.sonyericsson.com
From: [protected]@hotmail.com
Subject: Phones
Product: W710i

Opinion: Dear sir/Madam
I wanted to inform you that i have a SE W710i(this is my 5th SE handset).I had given this handset covered under warrant on 20 sep 2007 for some hindge work at Accel Frontline Ltd,A2 Jitendra estate andheri-kurla Road,andheri east.the work got done but in the process the front display stopped working.the call id number is .Its been more than 1 month since i am without handset.CXan something be done with this regards as i have been repeatedly calling and no response.
Regards
Gautam Bhatia

Country: India
First Name: Gautam
Last Name: Bhatia
Phone Number:
City / Region: Mumbai/Maharashtra

Agree Legal Terms: No.
Sign up for enews: No.



The details of this case are as follows:

Case: 71554097
Engineer: Prachi Gupta
CaseOpened: 24/Oct/2007 08:18:49












[protected][protected][protected][protected]
Date: Mon, 14 Jan 2008 01:09:47 -0500
From: questions.[protected]@support.sonyericsson.com
To: [protected]@hotmail.com
Subject: Case : 71783146


Dear Mr. Bhatia,



Thank you for contacting Sony Ericsson on World Wide Web.




As per your mail we understand that you have submitted your handset to the service center and you are not getting reply from the service center people. We apologize for the inconvenience caused to you. We have forwarded your complaint to the concern service center. We will surely get back to you with the best possible solution.



Please feel free to contact us in case of further queries.



To know more about Sony Ericsson products you may visit our website http://www.sonyericsson.com. You may also call us at 39011111 prefixed by STD code of your city (From Mobile or non-BSNL/non-MTNL No.) or[protected]From BSNL/MTNL No.) from Monday to Saturday at 9:00 a.m. to 09:00 p.m.



Assuring you best of our services.



With best regards,



Lalit



Sony Ericsson Customer Care centre

Question:
Email:
To: questions.[protected]@support.sonyericsson.com
From: [protected]@hotmail.com
Subject: Phones
Product: W710i
Opinion: Dear sir /madam
Case : 71632403
This is to inform you that i have given my W710i for repairs since 20th sep'2007 and still waiting for a side key part to arrive from your end.I have given my cell for repair at ACCEL FRONTLINE LTD,A2 JITENDRA ESTATE,ANDHERI-KURLA ROAD,ANDHERI-EAST MUMBAI.The call id number given first was for a flap issue.That was rectified and the front display was not working so another id was provided to me FOR Display not working but the side lock key also was spoilt at the service centre.Its been 2 months without a handset.Please advise what needs to be done as i have really had a terrible experience with your product after sales service.I had purchased the cell in Feb'2007 and its for the 3rd time i had to visit your authorized service centre,request you to please replace the handset.
Regards
Gautam Bhatia

Country: India
First Name: Gautam
Last Name: Bhatia
Phone Number:
City / Region: Mumbai/Maharashtra
Agree Legal Terms: Yes.
Sign up for enews: No.


The details of this case are as follows:

Case: 71783146
Engineer: Achit Mathur
CaseOpened: 12/Jan/2008 15:16:31

I have purchased mobile W580i on dec18th2007.iam having warranty.problem with iam trying to swithch on the mobile it's not on.i have given mobile to service center in chenai Accel frontline Greams road.problem with battery.they were taking 3 days that time i asked to change battery they going for observe the battery. it's working fine for 10days.Now iam came to mubai for work.again my mobile is swithed off .i tried to on the mobile but it's not on.Why don't people replace the battery.sony ericsson mobiles very cost compare with other mobiles and other mobiles working fine.there monts back only i have taken mobile where can i go bcoz ,i don't carry mobile bills to mumbai.
sure i am not satisfication with sony ericsson mobiles.I need ur reply

Regards,
T.sydeeswaraRao
[protected]@[protected]

Sony Ericsson — Faulty handset

I had bought a Sony ericsson Cybershot 550i from Kwality Shop (Sony Dealer) Chennai, while operating for the first time at the shop, it had some snag. After several attempts it was okay and packed back. I had to sent this to my niece in Kochi. It was sent and receiving it she tried to operate it would not. The matter was conveyed to the dealer who in turn asked to bring the set to them so after about twelve day it was brought back to hem. The real trouble started when all playing safe. Dealer pushed the problem to service center, sevice center do not replace the set. They have no laid dwn rules, the Sony ericson[protected] cannot give the details of the officials taking decision. one has the right to information, but sony ericsson is not operating in this land to honour the law. I am still to fight out.
If any one have some soultion please share. It shall be gladly accepted

Hi Sir/Madem,

I with lot of inconvenience and being made to waste my time is writing to you. I had purchased my Sony ericsson mobile K-550i around 10 months back. As since last 2 months i was facing a few network problems in my mobile.

So I gave my mobile to sony ericsson service center on 17th March 2008 for network problem (network was not working sometime), they Generated a call id and told me it will take around 8-10 days to change the PCB. They changed the PCB in 20 days (that too when I called them around 5-10 times in 20 days) and on 8th April when I went to their center they told me that now keypad is not working and they need to change the PCB again.

They have created a new call id again, and I am still waiting to get my cell phone back. Its almost one and half month that my cell is with them.

Every time I get the same answer - "it will take some days more". If I object, they say that the call ID says that the cell was handed over on the 8th of April only, when actually I gave my cell on 17th March.

Sony Ericsson center:
Business Algorithms(P) Ltd
39, Shankar Nagar
4400012-Nagpur
Ph[protected]
Nagpur, Maharashtra

I hope you will look into the matter and help me accordingly.

Thanks and regards,
-Anil Jain

soneyericsson W580i — FAULTY HANDSET

I have purchsed the SONEY ERRICSSON W 580i on 25.10.2007 IMEI NO. [protected] for an amount of Rs.12500/-
Hardly within 2 months of purchase, one day it became dead.
I have visited to ACCEL FRONTLINE LTD. Andheri (E) Mumbai. they told me that its main board is defective and accodingly they replaced it.
However immediately after replacement of main board, it started giving another set of problems.i.e sometimes it gets automatically swtitched off, call receiving key has to be pressed thrice to receive the call, even for 5 mins of talk the battery is getting heated, poor call reception.
Earlier I was using w700i with which i was much satisfied and i deceided to upgrade my handset with w580i. However i am very mu h disappointed with this. I requested to ACCEL FRONTLINE to replace my handset but they had not bothered to hear anything.
I will be greatful if you could help me in this as I have purchased the mobile handset by putting my hardend earned money in purchasing this mobile phone.

17 days have gone to the comlaint ason 17th april it was DO case but still not get tha handset

Sonyericsson.com/w580i Black — Faulty Handset Sold

Dear Sir/Madam
I with lot of inconveneince and being made to waste my time and money is writing to you.I had purchased a SonyEricsson w580i handset dated 26, oct, 2007from Mansa Enterprises{Sony Experience Store} Chakrata Road, Dehradun.For the past 8 months my handset has been with Allied Infotel --28-A Khurbura, Near National Agencies Dehradun{U.A.}, (sony ericsson auth service centre)listed below are the difficulties face with the handset after a few days of purchase:
1.The upper keypad i.e. Select key & Back key was not working.
2.Insert SIM problem.
3.No Memory card inserted problem.
4.Charger Blasted.
5.Left Earpiece stopped working.
I have had this experience which is like a nightmare with sony ericsson.I have wasted my time, fuel and have been inconvenience terribly every time i have been called and a company like sony ericsson cannot rectify a product malfunction at their end.At last once again it brings me immense displeasure being associated with sony ericsson.I had purchased 5 handsets of SE but i will never taken another SE handset and will not recommend it also.
Dear Sir now it's became a trend that every day I'm going to your service centre for the same problem & every time they keep it for 2 to 3 months after which they assure that now the problem has been rectified, but every time disappointed with the SE services, I'm fed up & now I'm thinking what will happen when the warranty on the handset would be over.Dear Sir/Madam, please put yourself at my side & just think regarding how much inconvenionce I'm facing. I had a word with some lady in your Delhi Office who after listening assuered me regarding replacement of handset as Now I don't want to use further such faulty H/s sold to me, I'm also mentioning some complaint no.s below--SES08AIN10370 & SES08AIN10754
Also to mention that three times software was reinstalled by your service centre &IMEI no. is also changed from[protected] to [protected].

Dear Sir/Madam plz contact at your earliest at
[protected]@live.com
Mobile---[protected]-------[protected]

Thanking You
Regards
N.K.Rajput

Sony Ericsson - W580i — HANDSET IS FAULTY

Dear Sir,

My Name is Dhaval.

I was buy a new 580i handset For my younger brother on the dated 10/05/2008. That day I found that there is a problem in SLIDER and WALKMAN SOFTWARE of my w580i handset.
after one day on the dated 12/05/2008 ( Monday ) I went your service station. Service person replied me there is no problem in the Handset.
but still there is a problem in the handset.
after one day i went your service station and service person replied me your walkman software was corrupted, and he update that software.
my complain id for that problem is SESO8AMD15351
but he is not repaired the slider of my handset. he told that the slider is not available. when slider comes i call back to you. after his commitment i personally go to your service station twice. but no one was not replied me properly.
Service Station address is,
SALORA INTERNATIONAL LIMITED.
101, Kalash Building, Near jain derasar, opp Navrangpura bus stand. Navrangpura, Ahmedabad - 380009
Phone :[protected], 51, 52, 53, 54

After First time service station not giving me proper reply,
I called to NATIONAL CONSUMER HELP LINE.
And the give me the complaint no 140823
they give me your GUDGAV-HARYANA Address also.

Now I mail to you and also sending this mail to national consumer help line.

I hope u giving me proper reply.
and CHANGED MY W580I HANDSET.

Do needful for your valuable customer.

MY PERSONAL DETAIL IS GIVEN BELOW.
NAME : DHAVAL RASANIA.
ADDRESS : 46/ 542 ASHIRVAD APPT, NEAR TELEPHONE EXCHANGE, NARANPURA, AHMEDABAD - 380013.
MOB NO. : [protected]

please contact on my cell phone first, before come at my resident address.



Regards,

Dhaval Rasrnia.
[protected]

Hello Sir/Madem,

I purchased a new Sony Ericsson K500i handset on 23rd march 2008, from M/s CELL CITY mobile showroom, Bangalore, Karnataka, India. And since last 2 months my mobile is not working properly. The battery back up is not proper, immediately after charging, the battery percentage will fall to below 50% & while charging, handset as well as the charger is getting full heated. The other problem is that the data transfer rate is so slow, tat it takes around an hour for some small amount of data to be transferred from computer to mobile or vice versa.

In this regard, i met your company authorized service center at JAYANAGAR, Bangalore, Karnataka, India whose Email address is [protected]@gmail.com. They informed that the set is having motherboard problem & software problem, which cannot be attended by the them. They informed that, a minimum 1 month is required to get it repaired by the company, for which charges has to payable even though the handset is in the warranty period which will not have any guarantee wheather it will work or not.

Hence i request your goodself to replace the handset immediately thro your authorized service center or any authorized showroom which may please be communicated to my Email address given above.
Expecting your reply in this matter.

Thanking you,

Yours faithfully,
Sriram.K.R

I am having similar experience with Saki Naka Sony Service Center. My P990i mobile had minor problem of LCD screen calibration. The mobile was working fine, purchased in Dec 07.
But Sony Service Center say it can not be repaired.
Please let me know if you can help or guide me.
Regards,
Vijay R Shrawage
[protected]

i have buy a set of sony ericcon w580i, on august model, there is a display problem, in the set. i have send in ur aurthorised centre name harjeeo corporation at model town ext, ludhiana at dated 20.10.2008, till dated they have no information about my set, pls help me and send me the prodecure and tell me when my set will bring to me

thanking u

rishi gupta

ime number [protected]

I am having similar experience with jalandhar johal market Sony ericsson Service Center. My G700mobile had major problem of LCD screen calibration. The mobile was working fine, purchased in 1sep 08
But Sony ericsson Service Center say it can not be repaired.
Please let me know if you can help or guide me.
Regards,
gaurav sehgal
130 indra park model town
jalandhar
punjab
[protected]

I am having similar experience with jalandhar johal market Sony ericsson Service Center. My G700mobile had major problem of LCD screen calibration. The mobile was working fine, purchased in 1sep 08
But Sony ericsson Service Center say it can not be repaired.
Please let me know if you can help or guide me.
Regards,
gaurav sehgal
130 indra park model town
jalandhar
punjab
[protected]

sony ericsson k320i me aisa problem aaya hai
ki ban hi nahi raha hai...

SONY ERICSSON - K500i — Lost mobile phone - k500i

Dear Sir / Madam,

I have lost my mobile phone sony ericsson - k500i on 5th Jan 2009 at 6.30 am in the Train Paschim Express near Bharatpur.
IMEI NO: [protected]
MODEL: K500I
MAKE: SONY ERICSSON
Purchased on: 26/08/2005
Dealer: Sony World, Noida
Kindly block the same so that no one can misuse the mobile.
Thanks
R. BALAKRISHNAN
+[protected]

Hello Sir/Madam,

I purchased a new Sony Ericsson W660i handset on 21st june 2008, from Sun Times showroom, Bangalore, Karnataka, India. And since last 2 months my mobile is not working properly. The mobile gets hanged frequently. Last week when the same happened, I switched off the mobile and when I tried to switch it on, it did not switch on.

In this regard, i met your company authorized service center at JAYANAGAR, Bangalore, Karnataka, India whose Email address is [protected]@gmail.com. They did not respond properly and said that they could not identify what the problem is.The mobile is under the warranty period.They even did not tell whether its a minor or major issue. They informed that, they will call me once they get to know about the status but no response till now.

Expecting your reply in this matter.

Thanking you,

Yours faithfully,
Aishwarya

Sony Ericsson — Improper Response and denial to Service the mobile in the Warranty Period

Dear Sir/Madam

I purchased a new mobile W910i last Jan 24th 2008 from Bharath electronics in Bangalore. I had several problems with the mobile right from the beginning.I asked for a replacement when i had a problem within a month with the display, but they refused doing that. Then again i faced a problem with frequent turn off problem.

In December my mobile got switched off all of a sudden. But when i was trying to switch it on, my mobile didnt switch on at all.All these happened within the warranty period only. So when i gave my mobile to the Sony Ericcson service center during my warranty period in Salem, they stated that there was a problem with my Mother Board and it required a charge of Rs.4500.I refused to pay saying that it was within the warranty period.I asked in the Sony showroomm, they told that it will be covered in the warranty period itself.
They asked me to give a wrriten complaint and i gave them. But finally when i asked for the Job sheet they have given the reason as Water logged problem. The same mobile when i gave it in Chennai Sony Service Center at Nungambakkam, they have stated the reason to be the problem with my Mother Board and not as Water logged problem. Also, they told that it should have been replaced because i gave it in the Warranty period but now my Warranty has expired so it is not possible.

I Kindly request to suggest a solution on this issue. I have decided to file a case against Sony Ericcson for their irresponsible answer. I need my claim on this. Inspite of me giving the mobile in the Warranty period it was the sole mistake of the Service men of not giving the proper replacement..

Please help me out at the earliest.I request you to help me in changing the Mother Board with no charges levied.

Looking forward for ur reply.


Thanks and Regards,
Sheela Roselet

Dear Sir/Madam

I purchased a new mobile W910i last Jan 24th 2008 from Bharath electronics in Bangalore. I had several problems with the mobile right from the beginning.I asked for a replacement when i had a problem within a month with the display, but they refused doing that. Then again i faced a problem with frequent turn off problem.

In December my mobile got switched off all of a sudden. But when i was trying to switch it on, my mobile didnt switch on at all.All these happened within the warranty period only. So when i gave my mobile to the Sony Ericcson service center during my warranty period in Salem, they stated that there was a problem with my Mother Board and it required a charge of Rs.4500.I refused to pay saying that it was within the warranty period.I asked in the Sony showroomm, they told that it will be covered in the warranty period itself.
They asked me to give a wrriten complaint and i gave them. But finally when i asked for the Job sheet they have given the reason as Water logged problem. The same mobile when i gave it in Chennai Sony Service Center at Nungambakkam, they have stated the reason to be the problem with my Mother Board and not as Water logged problem. Also, they told that it should have been replaced because i gave it in the Warranty period but now my Warranty has expired so it is not possible.

I Kindly request to suggest a solution on this issue. I have decided to file a case against Sony Ericcson for their irresponsible answer. I need my claim on this. Inspite of me giving the mobile in the Warranty period it was the sole mistake of the Service men of not giving the proper replacement..

Please help me out at the earliest.I request you to help me in changing the Mother Board with no charges levied.

Looking forward for ur reply.


Thanks and Regards,
Sheela Roselet

Sir/Madam

I Bought a Sony ericson phone W660i model, seven month before. My phone was dead and i am not able to make it on. So i approached the service centre. They told its a mother board problem. After a week instead of my phone they gave Model W710i telling W660i phone mother board not available. I refused to accept other model.

I am still waiting to get my phone. Can you look into this and solve my problem.

Thanks,
Pugazhenthiran
Ph.no.[protected]

dear sir ur services is very very poor and ur engineer doing only frud u know my handset w700i a case no. 73362115 plz check it and i send a mail letter to swden ur head quarter and songapore asia pacific branch office regarding my complaint and ur poor services and frud by ur last engineer.

sony ericsson w910i — Faulty Handset

I HAVE LODGED A COMPLIED AGAINST MY SONY ERICSSON MOBILE W910i on 16/04/09 THROUGH THIS SITE BUT TODAY IT HAS DISAPPIED FROM THE LIST

OK, ONCE AGAIN

COMMUNICATION BETWEEN MYSELF AND SONY ERICSSON CUSTOMER CARE



This is in continuation to our various e-mail correspondences regarding supply of faulty mobile handset on 29/08/08. As you know, the purchase of the new set was made on 29th August 08 and it is more than a month we have been corresponding.

I do not understand the need of such a Correspondence. I am not getting proper response from the dealer. Please understand that I have spent Rs. 15, 000 not to get an apology or solace from you but to get a faultless set. Please do not try to complicate the issue by using routine commercial language.

What I want is absolutely a new set repeat NEW SET not a repaired one as I did not use your set not for a day.

Please take request as serious and ask your Indore dealer to provide me a new set forthwith. If you fail to do the needful immediately (within 48 hours) I will have no other option but to initiate legal proceedings against your dealer and you besides warning the people through local vernaculars not to become a victim of Sony Ericsson.

Regards,

NISHIT CHOPRA
[protected]

I purchased a Sony Ericsson handset (P1i) last year.
But form the date of purchase the handset was having a lot of problems.
I make contact with Sony Ericsson service center (Techno Care) many times.
I also contact Sony Ericsson helpline no. many times but no one form Sony Ericsson or Service center
Was ready to help me.
Below is the detail how many time I visited to service center
Job sheet no date Problem
1) N8LPNR[protected] [protected] Hanging and network problem
2) N8LPNR[protected] [protected] Hanging and jogdial and system connector problem
3) SEO[protected] [protected] Hanging network jogdial & touch screen problem
4) SEO[protected] [protected] Camera not working, network and hanging application problem
5) SEO[protected] [protected] Jogdial, hanging and network problem
This time they swaped the handset and provide me the other handset
6) SEO[protected] [protected] Hanging, network and jogdial problem
7 Again in the month of the March 2009 I visit to Service center with the same problem and they
Again they swaped my handset.
Now after 3 months the handset is having the same problem and I try to contact service center and the
Concern person again but no one form the service center was ready to listen me.

Sony Ericsson — FAULTY HANDSET..TAKING TOO MUCH TIME TO RETURN IT

I UPURCHASED A SONY ERICSSON K530I ON 14TH JULY 2008. NOW SINCE THREE MONTHS I AM FACING SOME PROBLEMS WITH THE PHONE(AUTO SWITCH OFF, DISPLAY PROBLEM, HANG).. I HAVE SUBMITTED MY CELL PHONE TO SRI BALAJI TELE SERVICES AN AURTHORIZED SONY ERICSSON SERVICE CENTRE..I SUBMITTED MY PHONE ON 6TH OF JUNE AND THE TOLD ME THAT I WILL GET THE PHONE ON 11TH OF JUNE. I WENT TO THE SERVICE CENTRE THEY TOLD ME THAT U WILL GET THE PHONE ON 14 NOW...N SO ON...AND NOW IT IS 26TH OF JUNE...N I HAVT GOT MY PHONE YET...N WHEN THE LAST TIME I SUBMITTED THE PHONE THE ENGINEER OF SERVICE CENTRE DAMAGED THE PANEL OF MY PHONE AND IS NOT READY TO CHANGE IT NOW...SO PLEASE KINDLY TAKE MY CASE IN CONSIDERATION N PLEASE HELP ME...AS SOON AS POSSIBLE..
THANKING YOU
DEEPAK CHHABRA

Dear sir/madam,

I have purchased a s302 phone on 29 Nov 2008. Now charging unit inside phone have some problem because my phone is not charging since last 15 days. I have send this phone to sonyericsson service center Nagpur(india) for repairing under warranty but according to seller(Ashirwad Mobile world, wardha) service center has denied to repair the phone and he asking money for replacing some unit inside phone.

I would like to request u if there is no physical damage and all the function of the phone is working properly except charging unit. If my phone is under one year warranty, why he asking for money?

There fore I request u to look into the matter and help me.

My phone details
model : Sony Ericsson S302
date of purchase 29 Nov 08
serial no. [protected]

dear sir, i had just purchased c510 2 weeks ago, and within these 2 weeks i need to serviced my cell thrice.each time they return my cell confirming that its ok but after some time it again shows the same problem, this time they assures me that the problem will be solved, as they are sending the cell to customer care.the problem is that it shows lining in camera pictures and most of the times it is not saved. kindly make it as soon as possible

Dear sir/madam,


Here am in salem in tamilnadu, am using the w910i mobile, now the speaker of my mobile is not functioning properly, while am putting in loudspeaker suddenly it makes loud noise then it became so low, i want to know the price of the speaker and where the proper service station is in salem, please do the need full
..
Thanks & regards
Kvijayaraj,

Sony Ericsson W580i — faulty handset

I have already got repaired my sonyt 580 i FOR TWO TIMES IN A YEAR .....
from "" VAISHANVI SERVICES ""
SHOP NO:6& 7
PLOT NO:45-46 ,MOHAN PARK ,WEST FURU ANGAD NAGAR ,LAXMI NAGAR DELHI-92""


BUT STILL THERE IS SAME ISSUE WITH HANDSET AND NOW MY WARRENTY IS 1 MONTH MORE......


NO PROBLEM HAS BEEN RESOLVED BY SONY ERICSSON COMPANY........


PROBLEMS ARE :[protected]

1.RESTART
A.ANYTIME
B. ON FLAP DOWN
C.ON JERK

2. BATTERY
A.CHARGING ALIEN BATTERY
B .DOESNT GET CHARGED EVEN MORE THAN 12 HOURS
C.DISCHARGED IN SECONDS

3.SONGS
A.CHANGED AUTOMATICALLY ONE BY ONE ON JERK

4.DIALING
A. DOESNT DIAL
B.CALL DISCONNECT
C.HANG DURING DIALING
D.DOENT RECIEVE CALLS ON FALP UP AND PRESSING ANSWER KEY

5.MESSAGE
A.DOESNT SEND
B. DOESNT GIVE DELIVERY REPORT

6.NETWORK NOT FOUND AND SIGNAL LOST

7.HANG

8.PORTS
A. CHARGING PORT IS LOOSE
B. SONG HEADSET IS LOOSE ]
BOTH DONT WORK

9. SLOW PROCEESING OF OPENING OF FILES FOLDERS AND CONTACTS

I had purchased a handset, model no. W910i in December 2007 for Rs 17,500. After a month there was a problem in the motherboard of the handset and the company got it rectified two months after i submitted to the company, that too after a regular follow-up by you, in March 2009. Now the same problem has occured and the service centre tells that i have to spend Rs 4,000 for getting it rectified. I am aware that the handset is out of the warranty period limit, but am surprised of the inferior quality of parts used by the company and charging exhorbitant rates for the same to the consumers.

my phone is just 4 months old and the markings written on it hav come off..even the sony ericsson name has come off..and the phone keeps hanging.

i have bought w995 just 2 months ago and all the tags which are written on it hav chipped off..even the sony ericsson name!I DEMAND FOR A NEW HANDSET

Dear Sir,


I am PURCHASED A SONY ERICSSON from mobile store Borivali(w) & I SUBMITTED MY PHONE repair from 15 day
at raga SONY ERICSSON center they told me mobile is dead after the this my there was problem in head phone but i ignor this problem becoz less of time every one say this is FAULTY HANDSET

SO PLEASE KINDLY TAKE MY CASE IN CONSIDERATION N PLEASE HELP ME...AS SOON AS POSSIBLE..
Do needful pl reply me other wise I take action on your oppsite

Sharda Bhoge

Hi
I am again say pl do needful

Sharda Bhoge

This is to bring to your kind notice that i purchased Sony Ericsson W580i IMEI no. [protected] on November 23, 2008 from M/S Aarnie Telecom, BF-81, Janak Puri, New Delhi - 110058 vide its Cash Memo no. 501 dated November 23, 2008.


I had hardly used the mobile for 4-5 months that it started giving me trouble. There was a display problem for which i gave the mobile to the service center initially. The complaint ID was RJK 10835. I got the mobile back after a month. The whole display was changed as reported by the service center but even then the problem was not rectified. Then there was another problem. The Keypad was too hard and had to be pressed no. of times. So i was left with no option but to give the mobile again to the service center for repair for the display and keypad problem. I submitted the mobile on August 28, 2009. The complaint ID was RJK 11863. I got the mobile back on September 14, 2009 in the same condition as i submitted it. But the service center people said that they had replaced a no. of parts. But the keypad was still too hard to press due to which i had to submit it again without taking it. The complaint ID was RJK 12248. I also registered the complaint in your customer care center the complaint ID of which was 85112781. The whole motherboard was replaced. I got the mobile back on October 9, 2009. It was still malfunction. This time, the error was that it was showing Insert SIM message again & again when the SIM was already inside it. The display was also not adjusted properly. So, i had to submit it again with the service center on October 10, 2009. The latest complaint ID is RJK 12902. I have also registered a complaint in the customer care center the complaint ID of which is 85402246. So, my mobile has been with the service center since August 28, 2009. The mobile has been virtually with the service center right from May ' 09. You can check up your records with the service center. Besides, there is another problem in the mobile since the beginning. Whenever i make a call or receive a call, it shows a warning " CIP Herring not provided by the operator. Insecure Transmission. "


You will perhaps agree that due to some inherent defect in the mobile, i could not use it for most of the time and have been put into lots o[censored]nnecessary trouble & stress. I don't think that the mobile can be rectified as they have virtually done everything that could possibly been done to rectify the problem.


I request you to please look into the matter as this is giving me immense trouble. Its been 2 months since i have'n got the mobile back. I don't even have any other spare phone to use.

The name & address of the Service Center where i gave my mobile is
RT Outsourcing Services Limited,
UG 14, Suneja Towers - II, District Center, Janak Puri.

I request you to help me get the handset replaced.

My personal Details are,
Varun Aneet Singh,
C-3A/ 119-B, Janak Puri, New Delhi - 110058
[protected]

i[censored] have any compaint regarding sonyericsson phone write to below given ids and forward this ids to all se users 'hideki.[protected]@sonyericsson.com'; 'lennard.[protected]@sonyericsson.com';'nayif.[protected]@sonyeri...⇄ Jens.[protected]@sonyericsson.com, dominik.[protected]@sonyericsson.com, anders.[protected]@sonyericsson.com, bert.[protected]@sonyericsson.com, grahame.[protected]@sonyericsson.com

Sony Ericsson — Handset faulty

sir, i purchase my handset in Feb 2009, with in a month mobile display is off. I check the mobile in service center, they repair the mobile, but i face the problem in few days, the problem is same display is off, the problem was in display. I again submit the mobile to the service center they kept the mobile. They give my mobile after 20 days. again i face the same problem, they repair it and given it to me,after few days problem is same display is off...but service center is refuse to repair it...some times they said that the stock of mobile display is finish in india , some time they say that there is water in mobile, same problem in 9 months, what can i do this third class mobile if my mobile is not repair or change i went to the consumer court, because i left my mobile in service center about 2 months and i suffering from this mobile 9 months

Sony Ericsson - W580i — Irresponsible Behaviour from Service Center Srishti

Hello

I gave my w5801 mobile for service Shristi services bangalore for speaker problem on 31/10.2009. They said they will replace Bonzer flex and provide me the handset back on 3th November. Now when i call up they say the motherboard needs to be replaced.

I firmyl believe they are fooling me and they are taking us for granted.

Regards
Tharun

Sir,
Within one year of purchasing sony ericsson cell phone (W580 model) its HANDS FREE (Model HPM-70) did not work properly. When very much within warrantee period, I submitted that hands free for replacement at Graphline Care (Service center of Sony Ericsson) at Patna. Reference no of the Job sheet issued to me is SEO[protected].

Since then I have made several trips to the service center and made numerous phone calls but always the issue was deffered to next week. Now the service center has declined to address my issue and behaves in totally unfriendly and irresponsible manner. I solicit strong action against this service center.

Subsequently, I approached the customer care center of Sony ericsson at[protected] with complaint ID 78844270, but even this center could not resolve the problem.

I, as a highlt desatisfied customer, send this mail to you for possible readdressal.

P R Upadhyay

Sir,
i purchase w760i in 2008 i m still using the Mobile now after two yrs i m having lot off problem with mobile, its display is not working, keys not working, the camera also not working, sound key not working and after having all this problem when i go to the sony ericsson service center they told me that the production of w760i is closed and the accessories which required to riper the Mobile is also not in market so plz tell me how i riper my mobile i also need the new body of the mobile, so plz riplay me and told me where can i get all this things



dhiraj jumnake(India, nasik, maharashtra)

im using sony ericsson G900. from past few days im not able to mark individuals messages from my inbox and also not able select the option "more" after taking pictures.

MODEL G700sony ericsson
IMEI NO [protected]
DATE OF PURCHASED 24/10/2008
UNIVERCELL - MOBILE SHOP
TINDIVANAM- 604001
TAMILNADU
INDIA.
Email: [protected]@gmail.com

Hello sir/madam i m SUDHAKAR, i had purchased my G700 - sony ericsson on[protected], i enjoyed in useing that mobile for only five months only, after continous problem. on first touch not working, I gave it to service centre they checked and conformed its not working so they replaced that on 17/04/2009. after speaker is not working they replaced that, after memory card not supported they serviced that, after finnally again speaker problem and WHEN SWICTH ON THE CAMERA BUTTON ITS HANGS no other step had been done, again i remove the battery and swicth on the mobile for working. now i gave it for servicing they told, your warrenty period is over so you have to pay for your service,
RESPECTED SIR/ MADAM,
i already purchased it for Rs.14, 811, 00(fourteen thousdands eight hundred and eleven rupees )again they ask me more money for servicing means what can i do sir. PLEASE free service my mobile and give it to me in good condition sir, i very much trust sonyericsson products.





Thankingyou

your"s
A.SUDHAKAR,

hello sudhakar, i purchased c905 on a contract last year, and since this i have had nothing but things go wrong with it. I am a very unsatisfied customer and would not recommend sony ericson mobile to any 1!. Their are a few people i know that have purchased this phone and have had problems TOO!. I have sent the phone to be repaired over 5 times now in the past year and every time it comes back, something else goes wrong within 2weeks. WHAT CAN YOU DO TO HELP SOLVE THIS PROBLEM AS I AM VERY UNHAPPY WITH THIS PHONE?!!!

I have purchased sony ericsson mobile (f-305) in aug 2009, but after 1 month some problem in mobile that is sms save only in sim memory, when i go custumercare they installed the software then my sms save in phone memory.
But again after 2 month my sms save in sim memory and again i installed software but this problem arrieved every two month because of this problem i lost so many important sms.
if this problem do not solve permanentally they will charge amount of installation.
so suggest me what should i do to solve this problem.

Sony Ericsson — Faulty Handset

I had purchased a Sony Ericcson handset in October 2009. Just one week after purchasing the phone it developed a bug and I had to send the handset to service center for about 10 days and the battey was replaced.

Again in March 2010 it developed the same problem and I had to give the handset to service center for 2 days and the problem was fixed.

Again on 26th March 2010 it developed the same probem and when I contacted the dealer "Hot Stop" situated at Acharya Niketan market In Mayur Vihar phase 1 they simply refused to address my problem and said they cannot do anything about it and asked me to contact service center. When I contacted the service center they said they have no role to play and have sent the phone to company and will be fixed in one week.

They are not at all willing to replace the faulty handset and do not have any customer focus, are very rude in behaviour.

I do not have a job and phone is my only mean of getting interview calls or contacting people for the same. I am completely harassed at this moment and do not know what to do.

Please help!

I bought sony ericsson VIVAZ in march 18th of 2010, but i'm facing so many problems with this mobile like automaticall turning off, the wifi is not connecting properly, camera screen blinking with black lines, it doesn't shownig picture clearly, and sometimes it is showing emergency calls only like that so many problems...due to lot of problems i gave it for repair but again same process started then i replaced it..but again i'm facing the same problems.
what i have to do?????
I recommend all of my friends to do not purchase sony ericson phonesbcz of these all problems.I'm paying 35£ every month, it is my waste of time and money.

email:[protected]@live.com

hello sir, my name is Bheemesh, i purchased c903 mobile inthe month of may 17th 2010 and i got problem with navigation key down button bocame very hard within 22 days means june 9th and i went to service center ACCEL FRONLINE LTD, near city hospital, mangalore, karanataka.they said that they want 4 to 5 days to replace it so i said ok, and now today date is[protected] till now mobile is not yet repaired.

so plz make it as soon as possible... my mail id [protected]@gmail.com...plz reply to my mail...

sir plz make it fast...

Dear Sir,
I purchased sony ericsson G900 on 27th august 2009. My mobile got some problem with the touch screen and I submitted my phone at Bhajan Pura service center on 11th June 2010.Till today I am still waiting for my handset and the complaint no. is 87656758.I lodged my complaint on 18th june and I called back to confirm the status on 28th june and I was told that confirmatory answer would be provided to me within 3-4 days and when I called back again today the same thing I heard from your representative.There must be a deadline at which you people need to give the repaired handset back to the customer.From last 15 days I am getting the same answer that the parts are not available.
Kindly look into the matter seriously because I am really distur with commitments your people are making.Today also I have been asked to call back after 5 days to get the confirmation and not my handset.This is really ridiculous.Shall I move towards the consumer court or will I get my handset from your side.I am leaving this solely on you people.

Regards,
kamal sharma
[protected]

Hi.
This is Ashish here. I purchased your cellphone W205 in 2009. Since I purchased the cell phone, I purchased a tension and problems from you. Since I purchased, I submitted 5 times to your service center.
I was troubled whole year but could not submitted due to some me needs of phone for whole year.
I knew that your service centers and customer care services are worst in the world. Really torturing and frustating service and response.
Last time I submitted, my phone screen was broken by your service center. My phone body was also completely changed and it was in worst condition. But due to my needs and recovered it from you but not satisfied. So rude behavior from you also troubles us. I sent a number of mails also to you but did not get response. I tried to contact to your customer care but no response.
I asked for replacement but your department to department game started and no response again.
Please help me if you can otherwise I am so hopeful for your response..
My mail id is ashish.[protected]@gmail.com

hi. i'm ajeet singh from pune.i bought a w580i cell phone and have been harassed by the sony ericsson service centre people thrice in the last one year.
the is a serious request to mr.sethi to look into the matter and help me out
my cell phone number is [protected]...please get in touch with me as soons as posssible
thank you.

i have sony reicsson model w995..last 6 month ago it was to liquvid damageing so i was give in to service center in ahmedabad, CCOM SERVICES, 206, 2ND FLOOR, AKSAR COMPLEX, NEAR APOLLO CLINIC, SHIVRANJANI CHOWK, SATELITE, AHM..O[protected]

then they are apporocimentally charge are given[protected] for motherboard charges..so i agery with them and its timing duration are 12-15 days..now they are told me urs phone charge are groveup[protected]. so what can i do? my cell are them have last 1month 6 days..and they are not slove my problem for cell..here attched my work order and etc.

THEN I WANT TO COMPLAIN TO DIRECT HEAD OFFICE AND GOING TO LEGAL PROCESS

PLS GIVE ANSWER IN MY CELL NUMBER


WORK ORDER NO = SE310CC011502
MODEL = W995
CUSTOMER NAME = PARMAR PRAKASH N.
CUSTOMER CELL NO. = [protected]

I have given my Mobile( Sony U10i) for Service in Chennai Accel Service Center. My Work Order No: SE310AGR29402. It has been given on 30th Oct. Till dates they are replying that We are not getting Parts. Please do the needful as soon as possible.

Hi. I am Kanika Mehta. I am using model No. U100i, Yari phone. The problem is the key, where we switched off and on the mobile, that key is not working. I have deposited my mobile since 19Jan, 2011 to the SOny service centre. Whenever i speak to ur customer care executives, they always ask me to call after particular days. No proper status getting from your Senior technical department. Its better, your company should stop selling the mobiles in the market, if the company cannot provide the service to the customers.

Sony Ericsson — amount taken but not repaired handsets

i have given my handset for repairing but they do not repaired.
they have taken rs.1400 for repairing but not refunded the amount.
suggest what i have to do?
case id-SE310RTJ11209
MODEL NO.-W700I

Dear Sir/Madam.,

In the month of 9 April 2011, i purchase sony ericsson xperia x10 mini mobile phone and after purchasing the mobile handset I am feeling that I have been cheated. I went four times to their service centre and they always update the software but the problem is still there & my mobile was last 32 days in service station & provider says ur mobile has pending for a PCB part (same problume four times) . I saw many people there having the same handset with same problem. I have wasted many money by purchasing this handset which i earned by doing lots of hardwork. They are not even ready to compensate/exchange the handset.
Request you to pls help me in getting a New sony ericsson Xperia x10 mini set with 1 year warrenty which is being given by sony ericsson for all new sets purchased from them .

Please help me out

Pankaj Mali .([protected])

Dwarka,Nasik Pune Rd.
Nasik – 422 011.

Dear sir

I have experia X-8 model. From last few days, i have not get any message but when i sent the message to other it delievered .
To sort out this issue, i have contact with idea customer care, they advised me to reset the message centre number, but i could not found the centre no. in my mobile . I have also visit on your website ( trouble shooting expria X8), as per your guide line

home page > setting > wireless control > mobile network > message centre no.

but i could not get message centre no. in mobile network.

I have delete many message to free the message memory but problem is still same.

Please support me to sort out this issue.
My e-mail id is [protected]@pgel.in

Hope for best support

i

I bough sony neo L in the month of August and had to give it for repairs in next month itself at ac market Tardeo, on 20th septeber we have submitted our phone even after getting touch with Maharashtra head Mr.Ashis Parekh he has promised us several timings and dates on which he said he will make available the phone but he failed to do so and we are force use such languages which we never use for anybody that much we were torutured by this people if we call service centre head to know the status he says call Mr.Ashish (Maharashtra head) when we call him he says he will get the details from Service centre head we really had very very bad time with these guys service is pathatic and till date we have not received our handset it's been more than 40 days now. We have lost our hope and will never reccoment anybody to take up sony phones.

Very Bad service from sony

Not working

I've ordered and recived 2 sony playstation wireless joysticks. One of it was not working from the received date. I wanted to replace it.

no escalation desk

It was sad to know that being a loyal customer of sony, I could not voice my opinion or raise a complaint for a tiny problem in handset. Call me asap on [protected].