[Resolved]  Supersonic Packers Movers, Chennai — PATHETIC SERVICE

Address: Chennai, Tamil Nadu

Super Sonic India Packers & Movers - THE WORST EVER

I had booked in fact called on Supersonic Packers thinking this would be the best since this has come 1st in the list of Just Dial in the Packers and Movers list. I wonder under what basis the seal of JUST DIAL is stamped on the side this particular firm in the website. God knows.

The booking was for 12 boxes of household items including books for my nephew who has gone to Kota (Rajasthan) for studies and the boxes had to reach him there on or before 27th of this month.

I called Supersonic Packers to one Mr. Sanjay who assured me that these would reach there within 5 days or a maximum of 7 days time. Though I had received 6 other numbers through SMS from Just Dial and all of them called and quoted me their best rates and the duration of delivery to Kota (Rajasthan).

I short-listed Supersonic Packers and they came to my house on 21st April (Wednesday) and I paid Rs.5200- + 538 + 200 = Rs.5938.00 (Delivery chgs+tax+packing charges).

They said the boxes will be dropped at their Jaipur office and from there a small pick up vehicle will deliver these boxes to the consignee.

The consignee (My sister) called from Kota to ask me the number of their Jaipur office and in turn I called the Packers on Thursday. He was fumbling. He then said that he would give the mobile number of the truck driver of the vehicle that carries the boxes, which will be loaded that night (22.04.10 Thursday)

On 23.04.10 Friday I sent an SMS asking for the mobile of the driver, but did not get any reply from them either.

Then on 24.04.10 Saturday @ 11.00 am I enquired again for the mobile number, then I got a shock of my life when he said that the boxes will be loaded that day. And he was saying it would take 7 days from the day it gets loaded and leaves Chennai

So from 21.04.10 Wednesday to 24.04.10 Saturday, it was laying in the godown of the Packer without being sent to Kota.

I then decided to get back the consignment and send them through courier Blue dart by Air who charged me a sizable amount to deliver it to Kota on Monday ie with in 2 days.

Yes, if there is urgency we have to compromise on any factor, here I had to compromise on the price. So if are engaging this Packer do it your own risk. They may at the time of marketing talk sweetly and offer very less price. So I feel it is better to go for the big banner firms.

And apart from this OUT OF Rs.5938- HE RETURNED ONLY Rs.3500-. WHEN I ASKED, HE SAYS IT IS FOR THE PICKUP VEHICLE COST, SINCE THE DISTANCE FROM THE HOUSE TO HIS GODDAMNED GODOWN WAS 25 KMS.

A VERY GOOD LESSON LEARNT – GO ONLY FOR THE BIG BANNER, THEY MAY CHARGE YOU HIGH, BUT AT LEAST YOU HAVE SOME QUALITY AND PEACE OF MIND!!!

Regards…….Sunil