[Resolved] Tikona — Bad Customer Service from Tikona Internet Service Provider | |||
Dear Sir, I had purchase a new Tikona connection on 4 August, 2013. By 5th August the Tikona engineer visited my home and installed the device. The cash payment was updated in their system on 5th August, 2013 by 11 am. The engineer assured that I will be able to login by 5th August 7.00 pm but still my order was shown in progress. At 6 pm the tikona executive when I called didn't gave me correct information and told me to wait for 24 hours after payment gets updated. Today on 6th August I again called at 11.00 am about not able to login the executive said as previously I was customer of Tikona it takes time. But as I check the account has been closed and there is no outstanding payment. Some senior executive name Prem Sharma called and said that he has launched complaint tell me to wait for 24 hours. On August 7, 2013 I called Tikona cc she told that your document has not been verified therefore takes time. I again called Tikona cc she transferred my called to technical department and told that there is problem in Lan wire. Again some executive from technical department called me and she couldn't solve my problem. Even after I told them to scheduled a visit from their engineer they are avoiding it and trying to solve problem online. Prathamesh S. [protected]. [protected]. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
I think that my mobile net and Tikona internet speed is same.
I was an old customer of Tikona. Even after 4-5 years this creatures have not changed a bit.
After 1st installation I was given contradictory statement 7-8 times by various executive in 3-4 days.
Maa kasam Corporate Choro Mein Tikona Number 1 Hain.
If one problem get resolved other one crops up. Know my sis is not able to connect to internet through her mobile and Apple I-Pad.
If possible I will nominate Tikona name for most Hopeless, Pathetic, Fraud internet service provider in India.
Please those who are looking for internet service don't buy this . I will suggest use mobile internet for basic usage if no other option is there.
I was an old customer of Tikona. Even after 4-5 years this creatures have not changed a bit.
After 1st installation I was given contradictory statement 7-8 times by various executive in 3-4 days.
Maa kasam Corporate Choro Mein Tikona Number 1 Hain.
If one problem get resolved other one crops up. Know my sis is not able to connect to internet through her mobile and Apple I-Pad.
If possible I will nominate Tikona name for most Hopeless, Pathetic, Fraud internet service provider in India.
Please those who are looking for internet service don't buy this . I will suggest use mobile internet for basic usage if no other option is there.
I have never encountered so many problem regarding usage of internet by 2-3 providers in last 4-5 years.
Know I think my mobile internet is faster and more reliable than this Useless, Fraud, Hopeless Tikona.
I can access one website at 1 time only.
I will file a complaint against you in Consumer Court if I am not satisfied with your service.
I am not able to access internet through Wi-Fi on my Apple I-Pad & sis mobile. You have really cross the limit.
I had to pay 2950/- for 3 months internet service. I will seek Rs 2, 95, 000/- as compensation for mental harassment and false promises.
I will also gather all dissatisfied Tikona customers and publish in leading newspapers like Times of India, HT, The Hindu etc regarding service provided by you.
WAKE UP.
Prathamesh S.
[protected].
[protected].
Know I think my mobile internet is faster and more reliable than this Useless, Fraud, Hopeless Tikona.
I can access one website at 1 time only.
I will file a complaint against you in Consumer Court if I am not satisfied with your service.
I am not able to access internet through Wi-Fi on my Apple I-Pad & sis mobile. You have really cross the limit.
I had to pay 2950/- for 3 months internet service. I will seek Rs 2, 95, 000/- as compensation for mental harassment and false promises.
I will also gather all dissatisfied Tikona customers and publish in leading newspapers like Times of India, HT, The Hindu etc regarding service provided by you.
WAKE UP.
Prathamesh S.
[protected].
[protected].
Still problem persist when I login internet for more than 1 hour. I thought Tikona is offering good services but still the same. The executives call when you launched consumer complaints. The services are good for few days but after 3-5 days its again pathetic. I am very disappointed with such service. In future, I will never purchase and suggest anyone to buy Tikona.
I have never encountered such problem with any internet service providers since last 4 years. Tikona should change name to Pathetic, Disgusting, Bogus etc. When the complaint was launched Tikona technical executives resolved the problem. It was working for 3-5 days but then again it was pathetic. When the internet is login for more than 1 hour the same creates problem
Dear Mr. Sukale,
Greetings from Tikona.
As per your conversation with our team member on August 9, 2013, we have shared the expected time of resolution.
We appreciate your patience and kind support.
For any further issues/queries, you can reach us on our toll free number[protected]
Regards,
Tikona Care.
Greetings from Tikona.
As per your conversation with our team member on August 9, 2013, we have shared the expected time of resolution.
We appreciate your patience and kind support.
For any further issues/queries, you can reach us on our toll free number[protected]
Regards,
Tikona Care.
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'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
Internet — bad service
spectra net service is good but service provider are not good in ramanthapur area . . and he provide very bad services in (church colony) hydrabad. they directly says spectra netservice are close in 2 or 4 day. so i ask you sir your company really provided that type of bad facilities.
plz take on action for my complaint.
vijay
con; [protected]