Tikona Digital Networks Complaints & Reviews

Tikona Digital Networks Pvt. Ltd. Very Bad & Pathetic Response...ID [protected] not activated even after Payment done, SMS Done ...Did several calls & reminders.. Disgusting .

[protected]

[protected]@gmail.com



So many Calls at Call centers - only promises within 4 hours u ll get Password


SO many Mails send to customer care ID - Sleeping ppl only giving times and so on


So many sms... locally - Again Promises...




TIKONA SUCKS - I made mistake as I took Tikona !! Two times payment Done of 3300 Rs. but still Order to be released by Billing department...

I just want give summary of my experience of closing connection..still I am getting bills 1. I wanted to disconnect my services on or before 15th Aug 2013 so I called customer care in mid july and they said it just take 2-3 days to disconnect connection and as your billing date is 15th Aug you can call us on 12th Aug to disconnect your services. 2. I called on 12th Aug and they said it will be disconnected before 15th Aug.I also told that I am available for next 15 days on the mentioned address so please collect your equipment any time. I did call there representative who collects equipment and asked to collect it. He said yes but never turned up. 3.I again called before 15th Aug (request number 1-[protected]) and Tikona care confirmed it has been disconnected and no more charges will be applied hereafter. You will receive final bill in couple of days. I again made request over the same call that despite several calls your executive is not coming to collect equipment. They said they will inform them meanwhile I should also try again. I tried again no response from that executive 4. I received full and final payment e-mail on 21st Aug 347.00 RS. I tried paying this bill online on 5th Sept (payment ref number 1-[protected], 1-[protected] & 1-1A38SJ0)but due to system issues from tikona online system it did not go through. In mean time Tikona delhi recovery agent harassed on my india number like anything. I managed to pay final bill on 14th Sept (1-[protected]). They did not even waited for 15 days and amount is only 347 rs whilst I paid more than 12, 000 for using tikona services so far. 5. After paying full amount on 14th Sept I did mail tikona care (online request number 1-[protected]) that I paid full amount and please close my account now.I also told them I have made several calls to your executive but no one turn up picking equipment and I can't help now. 6. In the mean time Tikona generated two bills 1. 16th Aug to 15th Nov - 3313.25 (no usage, all rental (for the period 16th Aug to 15th Nov )and tax) 2. 16th Aug to 15th Nov - 4566.25 (this comes with arrears of 3315.25 +1500 penalty of termination +100 late payment) 7. I again sent another online request clarifying my case with online request (1-[protected]) but did not get any response. 8. I tried calling customer care explaining the case but they told bill has been generated and you have to pay. They take no responsibility of closing the connection and collecting equipment and keep on charging the amount (bill, penalty etc) and harassing customer. I did search on internet and I got loads of example for the same. Can someone help me on this?

Tikona User Id- [protected] We registered for Tikona unlimited internet plan in January 2013 at Bangalore. We always faced network connectivity issues from day 1. The signal was always weak and the internet would disconnect in 2- 5 minutes. Constant complaints over 3-4 months to Tikona customer care were fruitless. When we asked Tikona to unsubscribe our connection, they insisted us to wait as they were rectifying the signal problems. The engineer themselves admitted orally that the signal in this area was weak and the connection should not have been given in the first place. We have records of the complaints made and the monthly usage. The complaints status was closed even though the issue still persists. We had done timely payments for all months although we barely used the internet. We stopped paying once we asked for disconnecting the same. We got calls from legal department of Tikona threatening legal case for non payment for one month. We were told that if we do not make payment within one hour, a legal notice would be sent, and we would be made to travel to Delhi for the court case. We have made the payment after the call to avoid any such legal issue. However we demand an apology from the company for such a call. We also demand a refund from the company for installation charges of Rs.1650 and monthly payments made inspite of non-usage of internet due to failure of Tikona network.

I paid some extra amount to tikona care of around 2900 rs.

These people are not returning me back.
i am chasinf these people since last 3 month but i am getting any responce from these people.
Every time they tell the same thing we are looking in it

Q.: You get frustrated by some service and then what you do? You desparately, helplessly keep checking your calendar for the annual date to arrive so you again go for a new product just like a small kid who smell every new book and every new product and get cheered. But what if you can not get rid off the previous one due to their pathetic service? A: You Put a new Review. So here it is. I subscribed for Tikona on 11th July for 3 months. So the last date for my subscription was 11th Oct. They told me to call before 26th to discontinue my service. I did the same. Then I had to go to Bangalore. Then I started getting calls for payment. What the hell? They asked me 4700 something for next three months whereas I clearly said, I have asked for discontinue. You know what they said? They say, their bill generation is counted from 26th to 26th. So why didn’t anyone inform me that before? And I used their connection until 5th Oct. I already bought a spare connection and started using that. You know what tikona people says? When you complain for discontinuing the service...You need to stop using their service instantly. Now, When I already paid you 5700 Rs for 3 months, and you want me not to use the service? Kahaa ka kanoon hai bhai? I was in bangalore, in roaming and I emailed them not to call me for a week. And I don’t want to hear their cuckoo voice because I am not used to. I will reply you via email. On 9th oct, finally a guy comes and takes the modem from my office when I wasn’t available. I have attached the screenshot about modem return receipt. So, I took a sigh of relief in Bangalore. But this story doesn’t is not going to end without twists. They still called me for payment. They just screwed up my entire Bangalore business trip. (I am lucky, I wasn’t in Dubai for this thing, else they’d have got a leverage that I don’t pickup even their calls). Now, I had to return. After I returned, I called them and the guys in Tikona Service center are no better than Reliance Customer care. This guy, Sunil Khokhar literally threatens me on call just like a fatty guy with a gold chain, "Payment to aap ko karni hi padegi!" Hey Tikona, Looks like you have hired bouncers. And everytime, I tell them I need to talk to your supervisor. They have given me churan that their Supervisor is not available. Looks like, their entire setup runs on "Do It Yourself!" basis. My Advice If you want to buy Tikona: You can buy Tikona if you want to pay amount for 4MBPS connection but you love your ancestores and want to live their lives by getting around 10-15 kbps speed for the most part of the day. You don’t care what the people on support speaks. After all, you are sons of Gandhi, right? If they slap you on right cheek, show them your left. You live in Free India But if you want to taste the slavery. You pay them amount up-front for 3 months and they will tell you, if you don’t want our connection, don’t even dare to use for the remaining 15 days. To use pure hindi language. Bhai, Makaan Ka bhaada to bharna padega, par tum reh nahi sakte!! You have your dad’s money which you can’t even get rid off even you keep on buying Louis Vuitton Products, Tikona is a better product then them and you can donate the money there. If you want to invest in Tikona shares, because they just keep on looting their customers. You don’t have any problem in life and you want to create one. Also read my old review, which is as young as this one. ================================================================= = Due to our office shifting from central surat to a litle far, we had to shift our airtel broadband connection to some other provider. No broadband connection availability left me with 2 choices, SoftNet and Tikona. I gave my thumbs up to Tikona because few of my friends recommended(And surprisingly!, they are getting proper connection!) out of their generosity. So I called this guy up for the speed plans they offered. As I had to shift quickly, I decided to pay him in cash instead of cheque to speed up the process(After the installation process completed, I regret to pay them in cash, cheque would have been better!). The connection usually takes 24 hours but the guy came within 6 hours only but due to a cable unavailability at our office, he told me to come later after it gets fixed. I called him within 30 minutes to come back because we had fixed the issue. But then after making numerous calls(most of them getting rejected) he came to our office to install the connection on third day. He did his job and showed us 4 MBPS Speed. Happy ending, isn’t it!! No, not yet! Now the story starts, the speed starts getting worst and worst and it hovers around 250kbps (whereas I subscribed for 4 MBPS Unlimited plan) from past 3-4 days And It has become a routine to make one call a day to tikona customer care and being promissed to send an engineer to my place and whoa! That imaginary guy doesn’t show up! After repeated complains, I got calls from them today morning and I told them to come asap to my office to resolve my connection speed. (So far, already frustrated!) and he promissed to come within an hour or so because it has been raining and hello! No sign of raining this noon anywhere in whole surat, where are you from Cherapunji? But I said, its okay! You can come down after an hour and I call him back again after another hour and now he won’t receive my calls. So I decided to call tikona again and I plainly have told them to cancel my connection at the earliest and refund me my amount(Somehow while registering, I became generous and paid them 5700 bucks) And I have made up my mind to cancel the connection in less than a week after subscription because evenif this engineer shows up in a day or a week and resolves my issue, I am sure to have this issue again because from past 4 days I am getting speed no more than 250 KBPS. A screenshot for the latest speed test is attached! Lucky enough to have as much speed to write this review from their Wild Internet connection. I would highly NOT recommend Tikona’s internet connection and will recommend to go for 50 bucks Mobile GPRS plan instead and it will have the same speed. As far as my reason for reviewing this within 4 days of the issue of speed is that my whole business is dependent upon internet, a working internet. I have all my clients online and I need to keep them giving support round the clock and instead now I am busy clicking on refresh button again and again to check my own official website. People Stay Away!!

My user ID: [protected] Somebody fake agent from Tikona called me and told me to pay bill of 3628 rupees. When i asked them why? He told me because the Tikona Digital Networks is going to file a case against you in Tis Hazari Court Delhi. They told me not to pay through selfcare portal but to pay through Tikona website. To avoid any such i payed immediately. I checked latter and found that my account has been debited twice to the tune of 3628 rupees when my bill was only 2128 rupees. I have applied for the disconnection. When i complained to the customer care they are telling it is impossible to return amount. Total refund amount is 5128 rupees which is a large amount and worrying me a lot but i want it back. Please help me as early as possible. Regards Nalin Rawat

I took Tikona connnection on august 2013 for 2 mbps unlimited. From the day i took connection, the speed is too low, that is below 167 kbps and sometimes even low.(Imagine google page itself is taking time to load). Daily raising complaints to the customer care and they never get back to me and never solve the issue, but close the tickets. Some times even the connection is always disrupted.Fed up of raising complaints to customer care.Its never been resolved. Before i was using Airtel connection and it was far far better.(Reason for choosing tikona, no airtel connection in our area). If Any authorised tikona member is there kindly improve your service.What the customer is asking is just the service for what we are paying (You are not even providing 5 percent of what we are paying). On request i can provide more details, if any one is ready to resolve the issue. I am just wondering why i took this connection!!!

I have a Tikona connection, user ID [protected]. The internet services are either not available or at a VERY POOR speed since 05 oct. I have been complaining at the Tikona customer care since 05 October, Almost everyday. In past 4 days, I have called up on a daily basis to complain about the same. I have requested, scolded, screamed, done every possible effort for the resolution of this issue. The moment I talk to an executive, they first say, give us 24 hours to resolve the issue. within 10 minutes, i start getting a good speed and after ard 30 mins again it becomes poor. This is the situation since 5 october and i am TIRED and FRUSTRATED of calling them again n again. Sometimes the hold time and the overall call duration even lasts for 45 minutes. I am not being provided a resolution for the issue after repeated reminders. They say you will receive a call back within 2 hrs or 10 mins. Which i dont. Since last 3 days, they have been telling me that something is wrong with the roof-top device, but they havent cared to send a technical engineer onsite to check whats really wrong with it. I am unable to stay connected with my husband who is in MID-SEA. I am unable to do any office work at home. I am unable to study online. I HAVE TO call up at the customer care for a follow-up (without any resolution) I have to bear the call expenses also which are incurred while i am calling tikona care everyday. I am LITERALLY BEING HARRESSED EMOTIONALLY, PROFESSIONALLY, FINANCIALLY and MENTALLY. Please HELP!!

Mr. Nair,

My name is Abhishek Sood and my customer id. is [protected], I am facing connectivity issues from atleast 3 to 4 months, keeping in mind the monsoon season I never complained untill 9th of September 2013, but as the monsoon got over the problem still persisted and therefore I was forced to complain about the same. Since then I have been constantly tortured by Tikona. I even sent you an email on September 4, 2013, but it was all in vain.
During the past 1 month atleast two people have visited my place to resolve the connectivity issue, every person had there own reason for the connectivity issue. One Mr. Muzabil Shjeikh told me that my building is located right in between the two network towers and therefore the signal keeps on jumping and therefore he moved the device by mere 30 degrees and claimed that the issue is resolved. Another Mr. Bhoir (I dont remember his first name) told me that my device is faulty and is located at wrong place and if I can manage to get the new model device that has just been introduced by tikona my issue will be resolved, but as there is extra cost involved tikona will not do it for me. There was one Mr. Avinash Pol also involved to whom my problem was assigned atleast ten times but every time he called and asked for his convenient timing to come to my house and eventually he never turned up at my place.
Now, as the connectivity issue persisted I called your customer service again (who by the way is very unskilled and rude, I have call recordings to prove this!!). This time I had a chat with number of supervisors, (I don't remember there names) who again gave me various reasons ranging from low single, poor connectivity, device dropping packets, device jumping single, problem with the tower from where I am getting single, etc, etc. To prove my point I am attaching all the calls I made to your customer service in past one month.
One of your supervisors Mr. Sandeep R. Yadav even agreed to the point that there is some issue with my device and it needs to be checked, after this my connectivity was placed under observation. After a day I got a call from another "Sandeep" who told me that my device was "dropping packets" and the issue is fixed and there will be no problem from now on. I had no issues for the next two days. But after two days the problem again came back. This time I had a chat with various people, but two of your supervisions are wroth mentioning for all the wrong reasons, there names are Ms. Quram and Mr. Abimanyu Sharma. Ms. Quram clearly told me that disconnection happens sometimes and I should not take it that seriously. Listening to this I asked her to transfer my call to her supervisor who happens to be Mr. Abimanyu Sharma, he after some discussion promised me two things,
1) I will be getting a new device of new model within next 24 to 48 hrs. and
2) My complain will not be given to Mr. Avinash Pol because he never turns up at my house
But again my problem was assigned to Mr. Avinash Pol and when I called him he informed me that he can only give me an old repaired device of old model. Listening to this I again called Mr. Abhimanyu Sharma who was very rude this time and told me that he cannot give me new device and very rudely told me that there is no problem with my device and I am complaining for nothing from past one month. This behavior is completely unacceptable, I mean do you think I have time to call you guys again again and write you such big emails. I have to be the biggest looser on the planet if Mr. Sharma's claim is right.
I would like to again mention that I have emailed you earlier also, but nothing was done at that time also, this proves that ever you don't care about your customer's problems. Let me remind you that we fund your salary and that Air Conditioned office you guys sit in. And if your don't care about us soon you guys will be left with no customers and no jobs. And going by your company's reviews online that day seems not too far. If you really care about your customers then I request you to please send some qualified person to my house to check about the real issue and if required replace the device with a new model for better connectivity. If that is not possible that refund my money with effect from 9th September 2013, the day from which I started complaining. And please do listen to the calls I am attaching to understand the insult I have gone through specially from Ms. Quram and Mr. Abhimanyu Sharma.
But let me remind you that, if you think that by loosing me as a customer you will lose only one customer, you are wrong. I am putting this email on all customer websites and your facebook page and being a professor by profession I meet atleast 100 new people every day, I will tell each one of them about my experience with tikona. I will keep doing this untill I have place last nail in tikona's coffin.

Regards,
Prof. Abhishek Sood,
[protected]

i am using tikona broadband since 2mnths. since 5days i am not able to access internet.' multiple times i have called them but there is no responce fom them. they just say that it will cme today, it will come tommorow. i am fed up of there answer... they have very poor service. my service id is... [protected]

I had taken Tikona Internet connection just a week back and till today I have been just calling the Customer care number every alternate days for the Poor connectivity and slow internet. Whenever I call the Customer care they promise to get it resolved in another 24 hours. I have Hardly used the internet as it was harldy working since the day I have got a connection. I am demanding a refund of all the money that I have paid to Tikona Broadband for the connection as they have taken 3 months advance plus the connection charges.

Hi, I was using tikona service with 6 month advance payment plan including static IP. Due to disconnection of service issues i called your technical person. He visited my site and told me "You tower is not coming in range due to new constructions between my dp and you tower" So he advised me to Raise cancellation request and assured me they will process remaining refund. Thought it is only 1 month i used service after renewing it. There is 5 month payment which needs to be refund by tikona. I already submitted CPE receipt and completed my process. User Id: [protected] request id for your reference is "1-[protected]". Still did not receive any response from your team. What a poor service and good way to collect money from customers without providing service... Revert back on my registered email or phone details in tikona account...

I was a customer of Tikona Broadband services(UserID- [protected]), but due to Suspended My Connection before the due date (i.e., on Bill generated date

6/6/2013). They Sent me a Bill of Rs.2198.55 for 6 months connection. Actually i reactivated Connection on 17/03/2013 after clearance of my bill payment.

After that i didn't used the Internet due to Low Bandwidth Signal in our area. I have raised no.of Complaints to the customer care, they sent their

executives to our house and checked. they also told that due to large building constructions and Weather, signal has dropped randomly. when they came to my

house and change the device location from one place to another place at my house. we didnt get the full bandwidth and speed. i have attatched the complaint

list to this. the customer care simply closes the complaint when the executives came to my house. we didn't get the issue to solved. atlast an executive

came and take the permission from another building to place the device on the building on 4/6/2013. on that week(7/6/2013). they sent me a bill of 2198.55

and Suspended my connection without notice of Suspension. Actually on every bill cycle they gave us due date to pay on 25th of month. Before the due date

how can they Suspend my Connection on Bill Generated date.

Iam asking the Tikona Department, How you send me the Bill for 6 months.

(Recurring Charge: HYDQ512 (From 17-Mar-2013 to 06-Jun[protected].98 (Acccepted)
(Recurring Charge: HYDQ512 (From 07-Jun-2013 to 06-Sep[protected].00 (How Can i accept ? )

You Suspended my connection on 7/6/2013. How did you send me the Bill for 7/6/2013 - 6/9/2013.

for that reason i dont want to use your connection. i just simply close the Tikona due to suspension without notice and took a New Connection from other

BroadBand Service.

Now the Problem is -----

I Got a Harrasment calls from your side and said that Tikona Filed a Complaint against you from +91-[protected] and said that told me that he is calling from

delhi Tis hajari court and I have to appear in the court by the next day(i.e 4/10/2013)as tikona lodged a case against me in the tis hajari court or I have

to pay RS 2198.55 on tikona site and send him the transaction payment id to avoid the court case But when I asked the caller for proper billing document he

told that he will send it only after I make the payment.

I asked him the due is for 3 months ( But not Used ),

Date of suspension: 7/6/2013

From 17-Mar-2013 to 06-Jun[protected].98 (Acccepted)
From 07-Jun-2013 to 06-Sep[protected].00 (How Can i accept ? )

How can i pay for 6 months without Connection. I asked him to Check the Usage and Date of Disconnection of account. How can i pay the Bill Amount for Bill

Cycle after the Disconnection of Tikonal Service.

This is shame that you guys disclose all your customer's personal information(home address phone no etc) to this recovery agents to threatening and

harassing your old customer everyday but don't get time to reply or send the corrected bill.

If Tikona do like this another time. i will file a Complaint regarding the harrasment towards the Tikona.

Mahesh Kumar Alanki
+91-[protected]
Tikona User id: [protected]

Hello, I was a previous customer of Tikona broadband [protected]. I have sent an email to Tikona requesting to deactivate my account in the month of January 2012 after numerous requests on phone to discontinue my services. Today, i have received a call from [protected] (who claims to be a sub inspector Devraj Singh, later tracked as “Airtel Adv” from Rajasthan) who said that i have to pay a bill of Rs.7743 immediately as an FIR has been filed against me under Delhi Court . Request you to kindly look in to the issue and also I have subsequently filed a case to consumer forum and am keen to report it to media forum as you all have started using immoral and illegal ways to garner money from people. I want a strong an immediate apology from the company or I will be left with no other option but to file a criminal case against the highest authorities. Please take this seriously and act promptly to avoid further action. piyush [protected]

TIKONA IS A NET SERVICE PROVIDER AND I AM ONE OF ITS CUSTOMER. I HAVE BEEN FACING PROBLEM TO SURF INTERNET FOR PAST 3 - 4 MONTHS, INSPITE OF REGULAR COMPLAINT LOGGING TO THERI CUSTOMER SUPPORT DESK AND EVEN TO THEIR HED Mr, J NAIR. EVERY TIME THEY PROVIDE A COMPLAINT NO. AND ASSURE ME TO PERMANENTLY RESOLVE THE ISSUE, BUT TILL DATE SOLUTION DID NOT TURN OUT. TODAY (29.SE.2013) I AGAIN REGISTERED A COMPLAINT (C.N. = 1-[protected], CCE = Mr. DINESH) AND AGAIN THE SAME ANSWER WAS RECEIVED THAT TOWER PRESENT IN MY LOCALITY IS HAVING PROBLEM AND PROBLEM WILL GET RESOLVED SOON. TILL DATE, SINCE 3-4 MONTHS FROM WHICH I'M REGISTERING COMPLAINTS NOL SERVICE ENGINEER HAS VISITED MY SITE TO EVEN ONCE CHECK THE SIGNAL STRENGTH FROM THE AFORESAID TOWER TO MY RF RECEPTOR. REQUEST YOU TO INTERFERE IN THE MATTER AND GET THE AUTHORITIES OF TIKONA WORKING AND SOLVE MY ISSUE.

Hi, I took the tikona connection on 07/22/2012 and paid 2300/- The guy who got the form told me that there will be a refund on 1000/- on disconnection. I disconnected my connection on 03/19/2013 and asked for a final bill. They said I should pay 1200/- I asked for details why they were charging so much, so they sent me another bill with Rs. 897.12/- amount. I told them that they should refund me 1000/- and hence they should pay me 103/- . I kept getting calls to restore my connection, despite of saying no, 10-15 times. Next I get a bill saying final amount due is 1096/- I mailed them repeatedly (I have the mails as proof) that the amount isn't justified. Today morning I got a call from Vinay Rathore who said he is an advocate in Delhi high court (ph no 91-[protected]) saying that I should pay an amount of 3096/- and a case in high court has been registered. When I called this guy from another number and asked if he is a tikona representative, he simple cut my call. Next I get a call from a guy named Vinod, who said he will send police at my home if I do not pay immediately in half an hour. I have both the numbers. I just paid 1096/- to tikona broadband online, so that they stop calling and threatening me and my parents and to be on the safer side. But being an honest consumer, I know that they are simply harassing me and I should speak uo against it. I have seen similar complains on the consumer forum : http://www.consumercomplaints.in/complaints/tikona-broadband-forgery-and-fake-ca...⇄ http://www.consumerlaw.in/complaint-against-tikona/#comments I think this is high time some action is taken against this kind of harassment. I am not complaining against the Tikona network service. This is a complaint against the fraudulent calls from advocates saying I should pay money immediately, on the behalf of Tikona. My Tikona user id : [protected]

I used Tikona with User ID [protected]. The guy who provided the connection took an advance amount of 1600 ( Reciept with me) and i was told about a refund of it at the time of disconnection. I used the service and was good initially. It turned out to be a nightmare soon and it was like almost daily i had to call them for Service Restoration. But was of no use. No one turned up to My place to resolve connectivity Issue. So i discontinued using the connection. It was for 2 Months that i did not even log in to that Broadband connection thinking of it is disconnected, i got a call saying Amount of 3100 is pending on your name. Tikona, Please tell me for what i should have paid ? For the poor response that i got from you ? Or for the Betrayal i got from Your representative ? Now i am getting calls from an un identified number [protected] saying a case has been registered for non payment of bills. Please help as this is the height of any stupidity.

This is in reference to the user id: [protected]. The connection was terminated on 14/3/12, i have received the confirmation docket Number is : 1-[protected] and the representative had come and collected the device which was provided to me with the connection. Yet earlier also a case was filed and it was settled because the fault is of the company, but today again i have received a call from the advocate informing me that the company has filed another case for non payment. If this matter is not dealt seriously and settled once and for all, i will be compelled to file a criminal case for mental harassment by the company. Please check all records regarding the above mentioned user id and give me a proper feedback not calls from your advocate which are nothing but ransom calls. Keshav Jain [protected] [protected]@gmail.com

Hi Team, We have taken the 2MB/s speed plan but since last 3 weeks we are facing low speed issue and the speed is so slow that even google page takes long time to open. We have lodged many complaint regarding this connectivity and speed but none of the complaint were resolved properly. Most of the time customer care executive are not responding properly and customer care service is worst as they are not at all supportive. Can you please help me in this regard to get proper connectivity and speed. Thanks Please find below the details of conenction. Name- Nishant Kumar Ph No- [protected] / [protected]

I was using a Tikona Broadband service while I was in Mumbai till 30th Aug'13 and given a request for disconnection since i was moving out of Mumbai. When I moved out from Mumbai, i still used to get the monthly bills and then i had to call Tikona CC to explain that I am not using this service anymore and why am i still getting bills and they assured me that I'll not getting bills from next months. However, the trend continues to get the monthly bills. I got so frustrated that I stopped complaining to Customer care. But, they crossed the limits when i started getting threat calls to make the bill payment. I called up CC again to report the same and they assured me that will not repeat again (Please see the attached mail communication). But i still tend to get the threat calls (mobile numbers specified in the attached mail. I am very tensed with the same. Please help RE: Tikona uid : [protected] ________________________________________ J Nair <j.[protected]@tikona.in> 22 August 2013 18:50 To: "[protected]@gmail.com" <[protected]@gmail.com> Dear Mr. Pathak, At the outset we want to thank you for giving us an opportunity to serve you. We in Tikona are committed to provide you best service and attention at all times. This is with reference to your email regarding service issue with your Tikona Wi-Bro account. We would like to inform you that we are co-coordinating with our team, post confirmation from our team we will get back to you with update. We sincerely regret the inconvenience caused to you. Your reference docket no. is 1-[protected], kindly retain this for a future reference. In order to provide prompt and immediate attention & resolution to any technical or commercial problem, we have now set-up a single window "Customer care toll free no[protected]". This cell is well trained to resolve all issues promptly. For faster access to Technical Support desk, call on[protected]* from anywhere in India." You can also write to us at [protected]@tikona.in. We appreciate your patience and kind support. Regards, Appellate Authority. Tikona Digital Networks Pvt. Ltd. W: www.tikona.in From: [protected]@gmail.com [mailto:[protected]@gmail.com] Sent: Wednesday, August 21, 2013 6:04 PM To: J Nair; Prakash Bajpai Cc: anish gopinathan Subject: Re: Tikona uid : [protected] We just spoke around 2 min ago and as confirmed by you, there is no registered address of Tikona where I can send a legal notice for mental harassment. If that so where do Tikona gets all his corporate communications. Give me that address. You guys have crossed the limit now and I am not left with any other option. Praveen Sent from my BlackBerry® smartphone from !DEA ________________________________________ From: [protected]@gmail.com Date: Tue, 20 Aug 2013 13:13:25 +0000 To: J Nair<j.[protected]@tikona.in> ReplyTo: [protected]@gmail.com Subject: Re: Tikona uid : [protected] I have also asked for the address to send the legal notice. I have already suffered a lot. Share it ASAP. Praveen Sent from my BlackBerry® smartphone from !DEA ________________________________________ From: J Nair <j.[protected]@tikona.in> Date: Tue, 20 Aug 2013 18:31:45 +0530 To: [protected]@gmail.com<[protected]@gmail.com> Subject: RE: Tikona uid : [protected] Dear Mr. Pathak, At the outset we want to thank you for giving us an opportunity to serve you. We in Tikona are committed to provide you best service and attention at all times. This is with reference to your email regarding service issue with your Tikona Wi-Bro account. • we have escalated the details regarding the legal calls for further action to stop the same on priority. • We are also escalated this issue to recovery team as per request and post confirmation from our team we will get back to you with update. We sincerely regret the inconvenience caused to you. Your reference docket no. is 1-[protected], kindly retain this for a future reference. In order to provide prompt and immediate attention & resolution to any technical or commercial problem, we have now set-up a single window "Customer care toll free no[protected]". This cell is well trained to resolve all issues promptly. For faster access to Technical Support desk, call on[protected]* from anywhere in India." You can also write to us at [protected]@tikona.in. We appreciate your patience and kind support. Regards, Appellate Authority. Tikona Digital Networks Pvt. Ltd. W: www.tikona.in From: [protected]@gmail.com [mailto:[protected]@gmail.com] Sent: Friday, August 16, 2013 12:20 PM To: J Nair Subject: Re: Tikona uid : [protected] Even after so many discussions I just received a threat cal from [protected]. I don't know what you guys want to achieve from this. You have crossed the limit.Now, I am going to put a case against you for threatening and mental disturbance. Tell me the address so that I can send the legal notice. Praveen Sent from my BlackBerry® smartphone from !DEA ________________________________________ From: J Nair <j.[protected]@tikona.in> Date: Thu, 15 Aug 2013 19:44:20 +0530 To: praveen pathak<[protected]@gmail.com> Subject: RE: Tikona uid : [protected] Dear Mr. Pathak, At the outset we want to thank you for giving us an opportunity to serve you. We in Tikona are committed to provide you best service and attention at all times. This is with reference to your email regarding service issue with your Tikona Wi-Bro account. According to our conversation with you on 15th August, 2013 please note the following: We are escalated this issue to recovery team as per request and post confirmation from our team we will get back to you with update. We sincerely regret the inconvenience caused to you. Your reference docket no. is 1-[protected], kindly retain this for a future reference. In order to provide prompt and immediate attention & resolution to any technical or commercial problem, we have now set-up a single window "Customer care toll free no[protected]". This cell is well trained to resolve all issues promptly. For faster access to Technical Support desk, call on[protected]* from anywhere in India." You can also write to us at [protected]@tikona.in. We appreciate your patience and kind support. Regards, Appellate Authority. Tikona Digital Networks Pvt. Ltd. W: www.tikona.in From: praveen pathak [mailto:[protected]@gmail.com] Sent: Wednesday, August 14, 2013 4:45 PM To: J Nair Cc: anish. gopinathan Subject: Re: Tikona uid : [protected] 1-[protected] Pls answer my below questions: 1. Your executive called me before visiting my last residence in May'13 to collect the equipment. He called me after reaching my place and told me that my residence is closed and I told him since the CPE was installed on terrace he can go and collect it. Also, I told him to call me if security guard don't allow him to go on terrace. IF HE HAS NOT RECEIVED THE CPE, WHY DIDN'T HE CALLED ME THAT TIME. 2. WHY ARE YOU GUYS COMING ON THIS TOPIC AFTER 3 MONTHS. 3. I AM NOT FREE THAT EVERYTIME WHEN YOU GUYS CALL I SHOULD RECEIVE IT. EVEN I TRIED TO CALL ON[protected] AND THE IVR REPLIED TO CALL BACK ON [protected]. I CALLED UP ON THAT NUMBER AND IT WAS PICKED UP BY YOUR EXECUTIVE (HARISH) AND HE TOLD ME THAT IT IS WRITTEN IN THE LOGS THAT YOUR ENGINEER TRIED TO CALL ME 7-10 TIMES BUT I DIDN'T PICKED THE CALL. HOW-COME, YOU HAVE WRITTEN IN YOUR LOGS THAT YOU HAVE CALLED ME 7-10 TIMES WHEN YOU JUST CALLED ME ONCE TODAY, THIS SHOWS THAT YOU GUYS ARE FAKE ARE PUTTING A WRONG INFORMATION JUST TO BLAME CUSTOMERS AND EARN AN EXTRA MONEY FROM THEIR POCKET. NOW I AM SURE THAT YOU HAVE ALREADY COLLECTED CPE AND JUST WANTED TO HAVE EXTRA MONEY FROM ME BECAUSE YOU GUYS COULDN'T HAVE KEPT QUITE IF THE DEVICE WAS NOT COLLECTED BY YOU IN MAY. 4. DO NOT SEND ANY FURTHER COMMUNICATION REGARDING CPE. I'LL MAKE THE PAYMENT OF Rs.530 UPON RECEIVING CONFIRMATION FROM YOU THAT MY ACCOUNT WILL BE CLOSED POST THAT AND NO COMMUNICATION WILL BE DONE FURTHER FOR THE SAME. Praveen On 14 August 2013 15:51, J Nair <j.[protected]@tikona.in> wrote: Dear Mr. Pathak, At the outset we want to thank you for giving us an opportunity to serve you. We in Tikona are committed to provide you best service and attention at all times. This is with reference to your email regarding service issue with your Tikona Wi-Bro account. We tried calling on your registered mobile number but there was no response from your side. Kindly note that our team is unable to check the device recovery at your old location due to closed premises, kindly provide any contact person’s name whom can be contacted by our team for the same. We sincerely regret the inconvenience caused to you. Your reference docket no. is 1-[protected], kindly retain this for a future reference. In order to provide prompt and immediate attention & resolution to any technical or commercial problem, we have now set-up a single window "Customer care toll free no[protected]". This cell is well trained to resolve all issues promptly. For faster access to Technical Support desk, call on[protected]* from anywhere in India." You can also write to us at [protected]@tikona.in. We appreciate your patience and kind support. Regards, Appellate Authority. Tikona Digital Networks Pvt. Ltd. W: www.tikona.in From: [protected]@gmail.com [mailto:[protected]@gmail.com] Sent: Monday, August 12, 2013 8:11 PM To: J Nair Subject: Re: Tikona uid : [protected] Now you are really making me angry since you have not read my previous mail which clearly states that "THAT I HAVE LEFT THAT PLACE IN AUG'12 AND YOU GUYS CAME TO COLLECT THE CPE IN MAY'13. SINCE I AM NOT STAYING AT THAT PLACE HOW COULD I COLLECT THE SIGNED RECEIVED COPY. I AM NOT A BOND". YOUR EXECUTIVE CALLED ME IN MAY AND TOLD ME THAT HE IS GOING TO COLLECT CPE FROM MY BUILDING AND HE DIDN'T CALLED ME BACK WHICH MEANS HE HAS COLLECTED THE CPE ELSE YOU GUYS WOULD HAVE CALLED ME FOR SURE. Praveen Sent from my BlackBerry® smartphone from !DEA ________________________________________ From: J Nair <j.[protected]@tikona.in> Date: Mon, 12 Aug 2013 18:28:51 +0530 To: [protected]@gmail.com<[protected]@gmail.com> Subject: RE: Tikona uid : [protected] Dear Mr. Pathak, At the outset we want to thank you for giving us an opportunity to serve you. We in Tikona are committed to provide you best service and attention at all times. This is with reference to your email regarding service issue with your Tikona Wi-Bro account. Kindly send us the scan copy of the CPE removal receipt for further assistance. We sincerely regret the inconvenience caused to you. Your reference docket no. is 1-[protected], kindly retain this for a future reference. In order to provide prompt and immediate attention & resolution to any technical or commercial problem, we have now set-up a single window "Customer care toll free no[protected]". This cell is well trained to resolve all issues promptly. For faster access to Technical Support desk, call on[protected]* from anywhere in India." You can also write to us at [protected]@tikona.in. We appreciate your patience and kind support. Regards, Appellate Authority. Tikona Digital Networks Pvt. Ltd. W: www.tikona.in From: [protected]@gmail.com [mailto:[protected]@gmail.com] Sent: Monday, August 12, 2013 2:43 PM To: J Nair Subject: Re: Tikona uid : [protected] Hi Jai, You can call me on same number from now till 3.45PM. I think you also have not read my mail properly which clearly say " I Have Left That Place on 31st Aug'12" so no surprise that place was locked. Secondly your executive already visited that location around 2months back to collect the CPE and hope he has already collected it since I have not received any communication regarding the same afterwards. Regards, Praveen Sent from my BlackBerry® smartphone from !DEA ________________________________________ From: J Nair <j.[protected]@tikona.in> Date: Mon, 12 Aug 2013 12:53:04 +0530 To: [protected]@gmail.com<[protected]@gmail.com> Subject: RE: Tikona uid : [protected] Dear Mr. Pathak, At the outset we want to thank you for giving us an opportunity to serve you. We in Tikona are committed to provide you best service and attention at all times. This is with reference to your email regarding service issue with your Tikona Wi-Bro account. We tried calling on your registered mobile number but you were not responding, request you to provide us the alternate number & the convenient time to contact you. • Kindly note that our team tried contacting you for the device recovery confirmation as your premises was closed but could not reach you. • As per the usage, the amount payable against your account is Rs.530.95/-. • If equipment's not being returned you are liable to pay additional charges of Rs.1500/-. We sincerely regret the inconvenience caused to you. Your reference docket no. is 1-[protected], kindly retain this for a future reference. In order to provide prompt and immediate attention & resolution to any technical or commercial problem, we have now set-up a single window "Customer care toll free no[protected]". This cell is well trained to resolve all issues promptly. For faster access to Technical Support desk, call on[protected]* from anywhere in India." You can also write to us at [protected]@tikona.in. We appreciate your patience and kind support. Regards, Appellate Authority. Tikona Digital Networks Pvt. Ltd. W: www.tikona.in From: [protected]@gmail.com [mailto:[protected]@gmail.com] Sent: Sunday, August 11, 2013 1:28 PM To: J Nair Subject: Re: Tikona uid : [protected] CPE is already collected from my place. After receiving the confirmation I'll just make the payment of Rs.530. Regards, Praveen Sent from my BlackBerry® smartphone from !DEA ________________________________________ From: J Nair <j.[protected]@tikona.in> Date: Fri, 9 Aug 2013 18:09:04 +0530 To: praveen pathak<[protected]@gmail.com> Subject: RE: Tikona uid : [protected] Dear Mr. Pathak, Greetings from Tikona! This is with reference to your email regarding service issue with your Tikona Wi-Bro account. According to our conversation with you on 9th August, 2013 please note the following: • As per the usage found during the billing cycle 26th August 2012 to 25th September 2012, the amount payable against your account is Rs.530.95/- • Monthly bill charges shall be applicable only till the next bill cycle date based on your last usage date or disconnection request date whichever is later. • Please note on account of service discontinuation, you shall compulsorily return all the modems in working condition. In the event of not being able to deliver the modem to the company, for reasons attributable to your action/account, the modems would be assumed to be permanently undeliverable to any person including the company. In such an event, including a case where the modems are delivered by the subscriber in non-working conditions, the company would charge the subscriber 1500 per modem not returned or returned in non-working conditions towards penalty/damages for breach of the terms of service. This is applicable for all plans. Note : The disconnection request received in between the billing period, the complete rental for that period is payable for the account. We sincerely regret the inconvenience caused to you. Your reference docket no. is 1-[protected], kindly retain this for a future reference. In order to provide prompt and immediate attention & resolution to any technical or commercial problem, we have now set-up a single window "Customer care toll free no[protected]". This cell is well trained to resolve all issues promptly. For faster access to Technical Support desk, call on[protected]* from anywhere in India." You can also write to us at [protected]@tikona.in. We appreciate your patience and kind support. Regards, Appellate Authority. Tikona Digital Networks Pvt. Ltd. W: www.tikona.in From: praveen pathak [mailto:[protected]@gmail.com] Sent: Thursday, August 08, 2013 1:03 PM To: J Nair Subject: Re: Tikona uid : [protected] Hi Jai, Thanks for your response. If you see the session history, it confirms that i was staying at that place till 30th Aug only. When I have used it only for 3 days, why the bill is been charged as Rs.530. It should be on pro-data basis for 3 days only. Also, regarding the equipment, your executive came in to collect it after I left that place and I think the same was been collected as well since I haven't received any follow up call on that which confirms you got the equipment else I would have got lot of calls or mails pertaining to it. Please re-calculate and let me know the amount i have to pay. Also, I received a call by your executive around half an hour ago, since I was in a meeting I told her to callback after sometime. I also tried calling on same number i.e.[protected] but no one responded to it. Request to tell your threat executives not to call me again. Regards, Praveen On 8 August 2013 12:44, J Nair <j.[protected]@tikona.in> wrote: Dear Mr. Pathak, At the outset we want to thank you for giving us an opportunity to serve you. We in Tikona are committed to provide you best service and attention at all times. This is with reference to your email regarding service issue with your Tikona Wi-Bro account. We tried calling on your registered mobile number but there was no response from your side. • Kindly note that Final settlement of your account will be done only post receipt of all outstanding amounts and equipments provided to you. • As per the usage found during the billing cycle 26th August 2012 to 25th September 2012, the amount payable against your account is Rs.530.95/-, Please find the session history for the same. • Also refer the Terms & conditions: www.tikona.in > Products & services > Terms & conditions > Point No.22 • Kindly revert us whether the devices are collected from your premises. • Request you to go for online payment as it is Faster and Secured means of payment. • Online payments can be made using Quick Bill Pay or Self Care Portal. Quick Bill Pay Make Tikona Broadband Service Bill payment in three simple steps: Step1: Enter Service ID Step2: Enter Amount Step3: Online Payment Confirmation Tikona Broadband Service Bill can be paid using Debit/Credit Card or through Net-banking. We sincerely regret the inconvenience caused to you. Your reference docket no. is 1-[protected], kindly retain this for a future reference. In order to provide prompt and immediate attention & resolution to any technical or commercial problem, we have now set-up a single window "Customer care toll free no[protected]". This cell is well trained to resolve all issues promptly. For faster access to Technical Support desk, call on[protected]* from anywhere in India." You can also write to us at [protected]@tikona.in. We appreciate your patience and kind support. Regards, Appellate Authority. Tikona Digital Networks Pvt. Ltd. W: www.tikona.in From: praveen pathak [mailto:[protected]@gmail.com] Sent: Wednesday, August 07, 2013 12:29 PM To: Customercare; J Nair; nodal.[protected]@tikona.in Cc: anish. gopinathan Subject: Re: Tikona uid : [protected].. Getting Threat Calls In the trail is our last conversation where you have collected the CPE from my place. But in last one week I have received two threat calls from[protected] and [protected] respectively to make the payment from Tikona. I am making a disclaimer that if anything happen to me or my family then you are the only one responsible for it as you guys are disturbing me mentally by making a threat calls to me. Praveen On 26 May 2013 15:07, Customercare <[protected]@tikona.in> wrote: Dear Mr. Pathak, Greetings from Tikona! This is in response to your e-mail regarding equipment collection confirmation for your Tikona WI-BRO account. As per conversation we have assigned your request to the cpe recovery department if equipment is there our team will collect and we will get back to you within 72 hrs. Thank you and assuring you of our best services, In case of any further assistance, please call us at[protected] or email us at [protected]@tikona.in. Regards, Venkat A, Tikona Care W: www.tikona.in ________________________________________ From: [protected]@gmail.com [[protected]@gmail.com] Sent: Saturday, May 25, 2013 10:12 PM To: Customercare Subject: Re: Tikona uid : [protected] I think you guys have some issue to understand simple english since every time you are replying the same response by doing copy-paste without reading my mail. Sincere request to read my previous mail before responding to it. Praveen Sent from my BlackBerry® smartphone from !DEA ________________________________________ From: Customercare <[protected]@tikona.in> Date: Sat, 25 May 2013 19:12:23 +0530 To: [protected]@gmail.com<[protected]@gmail.com> Subject: RE: Tikona uid : [protected] Dear Customer, Greetings from Tikona! This is with reference to your e-mail regarding Disconnection of your Tikona wi-bro account. Currently your account is not disconnected as we are yet to collect the device from your premises, We have forwarded your request to collect the equipment at the earliest and our team will contact you in next 72hrs for an appointment. Also note if you will not receive any call for CPE collection then kindly contact on our ISP on <[protected]/[protected]> to <Promod/domnic>. You are liable to pay only for the period you have used your services and the charges for non-usage period will be waived off as a part of Full & Final Settlement. (This line to be removed when there is involuntary case) In case of any further assistance, please call us at[protected] or email us at [protected]@tikona.in. Thanking you and assuring you of our best services. Regards, Dinesh Kadam Tikona Digital Networks Pvt. Ltd. W: www.tikona.in ________________________________________ From: [protected]@gmail.com [[protected]@gmail.com] Sent: Friday, May 24, 2013 1:24 PM To: Customercare Subject: Re: Tikona uid : [protected] I am not bothered whether you receive the CPE or not. If I have told you guys to collect the same in Aug'12 since I was moving from Mumbai and you have not done then its not my problem. Regards, Praveen Sent from my BlackBerry® smartphone from !DEA ________________________________________ From: Customercare <[protected]@tikona.in> Date: Fri, 24 May 2013 12:26:55 +0530 To: praveen pathak<[protected]@gmail.com> Subject: Tikona uid : [protected] Dear Mr. Pathak, Greetings from Tikona! This is with reference to your email regarding your full and final settlement for your Tikona Wi-Bro account. We have tried to contact you on [protected] register mobile number, however you are not contactable. Kindly provide your alternate number and time to assist you better. Please note that as per our system your Tikona account linked to user id-[protected] has been terminated on 12/27/2012. We would like to inform that we have attached your last usage bill for your reference, after that usage bills you got late payment charges every month. If CPE is collected then we request you to provide scan copy of CPE removal letter for the confirmation for the same. If CPE collected then amount payable :Rs. 655/-. If CPE not collected then amount payable : Rs. 2,155/-. We request you to take a note on the same. In case of any further assistance, please call us at[protected] or email us at [protected]@tikona.in. Regards, Venkat A. Customer Care Tikona Digital Networks ________________________________________ From: praveen pathak [[protected]@gmail.com] Sent: Thursday, May 23, 2013 12:46 PM To: Customercare Subject: Re: Tikona uid : [protected] I am not going to follow up anymore with anyone since I am fed up of firstly following up with you for my internet as it was hardly working for most of the time,secondly for disconnection and now after 10 months from leaving the home to collect the equipment. It was not my fault as you guys didn't turn up to collect the equipmeent when i left that place even after my multiple reminders. And, which FNF you are talking about. I am not going to pay a single penny since I have not used any service of Tikona after 20th Aug'12 that too it was not working for most of the time. Praveen On 23 May 2013 10:32, Customercare <[protected]@tikona.in> wrote: Dear Mr. Pathak, Greetings from Tikona! This is with reference to your e-mail regarding Disconnection of your Tikona wi-bro account. As per our telephonic conversation, you are not sure if equipments are collected or not from your premises, We have forwarded your request to collect the equipment at the earliest and our team will contact you in next 72 hrs for an appointment in case if not collected. Also note if you will not receive any call for CPE collection then kindly contact on our ISP on [protected]/[protected] to Magnificent:- Mr. Promod/domnic. We request you to kindly revert us back with the scan copy of the CPE recovery/removal, receipt as an attachment in email so as to proceed with the FNF. You are liable to pay only for the period you have used your services and the charges for non-usage period will be waived off as a part of Full & Final Settlement. In case of any further assistance, please call us at[protected] or email us at [protected]@tikona.in. Thanking you and assuring you of our best services. Regards, Sunit K Tikona Digital Networks Pvt. Ltd. W: www.tikona.in ________________________________________ From: praveen pathak [[protected]@gmail.com] Sent: Tuesday, May 21, 2013 3:12 PM To: Customercare Subject: Re: Tikona uid : [protected] Amreen, What is the point of setting up a single window “Customer care toll free no[protected]” when i have left your network and not using it since 9 months. What is this CPE recovery receipt you are talking about ? I don't understand this. Praveen On 21 May 2013 11:16, Customercare <[protected]@tikona.in> wrote: Dear Mr. Pathak, Greetings from Tikona! This is with reference to your email regarding final settlement request. We would request you to please send your attached scan copy of CPE recovery receipt to waiver your penalty charges of Rs 1500. In order to provide prompt and immediate attention & resolution to any technical or commercial problem, we have now set-up a single window “Customer care toll free no[protected]”. This cell is well trained to resolve all issues promptly. For faster access to Technical Support desk, call on[protected]* from anywhere in India." You can also write to us at [protected]@tikona.in. We appreciate your patience and kind support. Regards, Amreen A, Tikona Digital Networks Pvt. Ltd. W: www.tikona.in ________________________________________ From: praveen pathak [[protected]@gmail.com] Sent: Sunday, May 19, 2013 12:33 AM To: Customercare Subject: RE: Tikona uid : [protected] I am not going to make a payment since I have left that place in August only and given the request to disconnect my connection prior to that ad I was facing lot of issues with tikona. You may check the logs about the complaints I have made. Its not my fault if you have not disconnected it. Praveen On May 18, 2013 1:53 PM, "Customercare" <[protected]@tikona.in> wrote: Warning : This message contains business confidential information . This message does not affect or modify any binding agreement nor state official policy of Tikona Digital Networks Pvt. Ltd. (“TDN” ) unless digitally signed by TDN’s authorised signatory. TDN does not accept any liability for any errors, loss, delayed delivery, tampering, corruption or presence of viruses in this message or any attachment. ________________________________________ Please do not print this email unless it is absolutely necessary. Warning : This message contains business confidential information . This message does not affect or modify any binding agreement nor state official policy of Tikona Digital Networks Pvt. Ltd. (“TDN” ) unless digitally signed by TDN’s authorised signatory. TDN does not accept any liability for any errors, loss, delayed delivery, tampering, corruption or presence of viruses in this message or any attachment. -- Thanks & Regards, Praveen Pathak M:+91-[protected] ________________________________________ Please do not print this email unless it is absolutely necessary. Warning : This message contains business confidential information . This message does not affect or modify any binding agreement nor state official policy of Tikona Digital Networks Pvt. Ltd. (“TDN” ) unless digitally signed by TDN’s authorised signatory. TDN does not accept any liability for any errors, loss, delayed delivery, tampering, corruption or presence of viruses in this message or any attachment. -- Thanks & Regards, Praveen Pathak M:+91-[protected] ________________________________________ Please do not print this email unless it is absolutely necessary. Warning : This message contains business confidential information . This message does not affect or modify any binding agreement nor state official policy of Tikona Digital Networks Pvt. Ltd. (“TDN” ) unless digitally signed by TDN’s authorised signatory. TDN does not accept any liability for any errors, loss, delayed delivery, tampering, corruption or presence of viruses in this message or any attachment. ________________________________________ Please do not print this email unless it is absolutely necessary. Warning : This message contains business confidential information . This message does not affect or modify any binding agreement nor state official policy of Tikona Digital Networks Pvt. Ltd. (“TDN” ) unless digitally signed by TDN’s authorised signatory. TDN does not accept any liability for any errors, loss, delayed delivery, tampering, corruption or presence of viruses in this message or any attachment. ________________________________________ Please do not print this email unless it is absolutely necessary. Warning : This message contains business confidential information . This message does not affect or modify any binding agreement nor state official policy of Tikona Digital Networks Pvt. Ltd. (“TDN” ) unless digitally signed by TDN’s authorised signatory. TDN does not accept any liability for any errors, loss, delayed delivery, tampering, corruption or presence of viruses in this message or any attachment. -- ________________________________________ Please do not print this email unless it is absolutely necessary. Warning : This message contains business confidential information . This message does not affect or modify any binding agreement nor state official policy of Tikona Digital Networks Pvt. Ltd. (“TDN” ) unless digitally signed by TDN’s authorised signatory. TDN does not accept any liability for any errors, loss, delayed delivery, tampering, corruption or presence of viruses in this message or any attachment. -- Thanks & Regards, Praveen Pathak M:+91-[protected] ________________________________________ Please do not print this email unless it is absolutely necessary. Warning : This message contains business confidential information . This message does not affect or modify any binding agreement nor state official policy of Tikona Digital Networks Pvt. Ltd. (“TDN” ) unless digitally signed by TDN’s authorised signatory. TDN does not accept any liability for any errors, loss, delayed delivery, tampering, corruption or presence of viruses in this message or any attachment. ________________________________________ Please do not print this email unless it is absolutely necessary. Warning : This message contains business confidential information . This message does not affect or modify any binding agreement nor state official policy of Tikona Digital Networks Pvt. Ltd. (“TDN” ) unless digitally signed by TDN’s authorised signatory. TDN does not accept any liability for any errors, loss, delayed delivery, tampering, corruption or presence of viruses in this message or any attachment. ________________________________________ Please do not print this email unless it is absolutely necessary. Warning : This message contains business confidential information . This message does not affect or modify any binding agreement nor state official policy of Tikona Digital Networks Pvt. Ltd. (“TDN” ) unless digitally signed by TDN’s authorised signatory. TDN does not accept any liability for any errors, loss, delayed delivery, tampering, corruption or presence of viruses in this message or any attachment. ________________________________________ Please do not print this email unless it is absolutely necessary. Warning : This message contains business confidential information . This message does not affect or modify any binding agreement nor state official policy of Tikona Digital Networks Pvt. Ltd. (“TDN” ) unless digitally signed by TDN’s authorised signatory. TDN does not accept any liability for any errors, loss, delayed delivery, tampering, corruption or presence of viruses in this message or any attachment. -- Thanks & Regards, Praveen Pathak M:+91-[protected] ________________________________________ Please do not print this email unless it is absolutely necessary. Warning : This message contains business confidential information . This message does not affect or modify any binding agreement nor state official policy of Tikona Digital Networks Pvt. Ltd. (“TDN” ) unless digitally signed by TDN’s authorised signatory. TDN does not accept any liability for any errors, loss, delayed delivery, tampering, corruption or presence of viruses in this message or any attachment. ________________________________________ Please do not print this email unless it is absolutely necessary. Warning : This message contains business confidential information . This message does not affect or modify any binding agreement nor state official policy of Tikona Digital Networks Pvt. Ltd. (“TDN” ) unless digitally signed by TDN’s authorised signatory. TDN does not accept any liability for any errors, loss, delayed delivery, tampering, corruption or presence of viruses in this message or any attachment. ________________________________________ Please do not print this email unless it is absolutely necessary. Warning : This message contains business confidential information . This message does not affect or modify any binding agreement nor state official policy of Tikona Digital Networks Pvt. Ltd. (“TDN” ) unless digitally signed by TDN’s authorised signatory. TDN does not accept any liability for any errors, loss, delayed delivery, tampering, corruption or presence of viruses in this message or any attachment. Regards, Praveen Tikona UID : [protected]