Tikona — Worst proper service

Address:Bangalore, Karnataka

Hello friends tikona is one [censored]d company, dont even think of installing i Paid advance of 1653 and the next day i got a problem with the net. It doesnt work at all, its been two weeks and i have been facing problem every alternate day. i have given complaint to their nodal office but yet the problem is not solved and every time you call the customer care they are down with system..What kind of [censored]ing service they provide..
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Tikona Broadband — Tikona worst service

hello,
My name is Madhavi Kulkarni from Pune and my user I d is [protected]. I have taken Tikona CB 299 plan on 14/6/2010 by paying 500/- installation charges. It any how worked for 2 days at very slow speed. Thereafter it has not been working and lon-in page is not displayed and shows "internet explore cannot display web-page". Since 19 th June 2010 I have been making complaints to the customer care of Tikona over their Toll free number and I talked to customer care officers viz pooja, Dilip, Archin, Rahul etc and every time they assured that my complaint was forwarded under Complaint No.[protected] and their engineer would arrive at residence and problem would be resolved shortly. However neither their Engineer has arrived nor the problem is solved. If my problem is not solved immediately I will be constrained to approach consumer forum against Tikona for refund of money and also for damages for the mental agony
hi this is muthu can u rectify my problem... My network is working very slowly and most of the time its shown limited or no connectivity..please do the needful.. My mobile no is [protected]
Hi All,
I am tikona broad band user and i would like to share my experience.
TIKONA BROAD BAND SERVICE IS PATHETIC, AWFUL.
People first send the bill and then disconnect the service (broad band connection)
Had been to Tikona Office spoke to N number of people, assured all false promises but nothing works

If wind blows or even if it drizzles I lose the connection. I managed for a while, paid their bills even though the bill was never sent or received.
Walked up to their door steps explained, the service was active for a week. One of the Tikona officials asked me to ignore the bill (which was sent by SMS) and now they have disconnected the connection.

However, I still liked their practice of first disconnecting the connection and then sending the bill.

Please share with your friends
Thanks
Hemant
When do you think, shall be able to provide improved service as per your commitment. Since instalation on 16-july-2010, very bad service, why ? Pl give your confirmation to avoid further confusion AND do not mail any bill till you provide proper service.Sorry but Thanks.
Mandeep Singh Sigu/ Pune / 04-JUL-2010

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tikona Digital Networks
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    68%
    Complaints
    5781
    Pending
    994
    Resolved
    3611
    Tikona Digital Networks Phone
    +91 22 6119 1700 [Non Technical Queries]
    +91 22 4062 9629 [Tech Support]
    Tikona Digital Networks Address
    'Corpora', Office 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Tikona Digital Networks contact information