Tikona Digital Networks Complaints & Reviews

I am getting regular calls from your collection department, which is not acceptable to me, I have already told numerous times to your customer care department on calls and mails that I am really being harrased by your services from the very first day of your company and during this tenure till date, most of the time TIKONA CONNECTION WAS NOT WORKING!!

and I am also complaining on customer care number as well that from last...

Hi this is to inform you that i am Mamta Butani, earlier i took a connection of your company and i filled a form, from last few months your representative Atul Singh ([protected]) is doing text to me containing abusive language. i want to take a legal action against this .. You can contact me on my no. [protected]...

Hi Team .
This is Amit Kumar from Ghaziabad having a tikona wi-Bro connection with user id [protected].
I raised a ticket on 3rd dec 2011 that i am not able to connect to tikona service.

This been 6 days the issue is not resolved.
Although 3 of the engineers visited the site but not a proper solution.
I have been trying to connect to tikona care and what I am getting is only misbehaviours and assurances.br...

One of the worst service i have ever used...
it is so frustrating to use this service.

A executive came to my home and collected the cheque and the cheque got credited on to there account with in 5day and no one turnedup untill 7 days and one fine day a engineer comes with an antenna and he says that there is not connectivity at my home, but the person who collected the cheque informed that he can see the antenns from...

i have applied tikona connection . i had paid the amount before the connection and the agent sandeep dixit said that there will be installation within 3 days on 6 laptops by the engineer but he only provide connection on single laptop and there is no engineer comes. i paid the amount of 2200 Rs on 27th of november. he says all 6 laptops can be connected till 30th of november but till now i didnt get the whole connection . i call him on phone...

Sir,

This is Afzal Alam from Jeewan Nagar Ashram, New Delhi. Tikona ID: [protected] Subscribed plan ADCB499 on 18 Nov 2011,

While subscribing the plan I clearly told to sales guy that I am a share trader and I need dedicated speed to work. He said you will get the speed according to plan.

I was promissed to have 2mbps dedicated speed, when installation done I used to get only 1mbps speed and...

Hi,

I am using Tikona broadband since 3 months and now experiencing their pathetic customer service.

I have opted for Rs. 449 plan, so my billing should be Rs. 449 + 10.3% service tax, which comes to Rs. 495.25 and I was getting Rs. 25 as E-bill discount, so the bill should be Rs. 470.25.

Instead of Rs. 470 i have received bill of Rs. 501.54 where they have included taxes as Rs. 88.76 (Shown...

This company is a cheat. The representative showed me a demo with 2MBPS connection and during the demo the internet was working great with a download speed of 2 MBPS and an upload speed of 900 KBPS. Based on this I booked a new connection (4mpbs) and the installation team came to my apartment and I asked them to show the signal strength and speed before actual installation. The signal strength was 13% and download speed is only 350kbps and...

I had been lodged complaint for disconnection my broadband connection to [protected]@tikona.in but no action has been taken till time My ID User No is [protected]...

I would request you to please take out 5 min reading this. I am a TIKONA Broadband customer and got my services activated on 21st Nov '11. As per my broadband Plan (ZMR 2999) I ought to get a min downloading speed of 200-250 kbps but the fact is, I am just getting 15-20 kbps at the max which is even less than my mobile GPRS speed.

So DISGUSTINGGG...!!!!

I tried calling TIKONA cust care 'n' number...

Hey Tikona !! This is how your service is..

This following email conversation has been done with Tikona.

MY EMAIL to TIKONA:: DATE :: Wed, Nov 9, 2011

Hi !!

Ever since, I have registered under Tikona service (17/06/11). service wise I do not have any problem but I must say the

technical dept SUCKS !! big time.First of all they never call back on schedule time secondly...

Dear Sir/ Madam,

SINCE INSTALLATION AND NOT ABLE TO USE INTERNET EVEN FOR A SINGLE DAY WITH ANY PROBLEM.

Connection installed on date 22/11/11- worked good
23/11/11 - internet not connected- LAN cable was failed
24/11/11- LAn cable changed by technician-worked good
25/11/11-not aquiring network-complained on custopmer care-told to wait for next day
26/11/11 - custonmer care said fault...

Hi,
My name is vivekand i have tikona internet connection.By mistake one of tikona vendor submitted wrong plan for me.
Now i want to convert my plan from lower speed to high speed.I gave them 600 advance for that.But they says that you have to call in our cutomer care services [protected] and then press '2',I did it more tahn 200 time.But no one replies in that it simply says that 'All tikona care officers are...

User ID: [protected]

I signed up for Tikona wireless online on Nov. 18th, which included payment for installation, service, and wireless. I received email confirmation of the account, but it mentioned that my password would be sent separately via SMS. I never received the SMS, and 4 days later I had to change my mobile number (I was using a temporary wireless SIM as I had just moved to the country). I followed their procedure...

I am a customer of Tikona Wi-Bro services.
My subscriber id is [protected]
I have shifted from my old address in Pune to Mumbai recently.
When I shifted I contacted the custmer care and asked for disconnection of my connection. They suggested me that I need not disconnect my present connection and that I can use the same in Mumbai.
As per the advice of the customer care executive I sent a mail to [protected]@tikona.in...

I am a new Tikona Broadband customer and got my services activated yesterday (21st Nov 2011). As per my current PLAN-ZMR2999 I should get downloading speed of atleast 200-250kbps but I am just getting 20 Kbps. When I called the customer care, they are not at all helpful, moreover they think the customer is dumb. I myself work in the Telecom industry and understand the technicalities. I had to call the customer care yesterday 4 times consecutively...

Dear,

This is Hemant Rai, I had apply for new connection last month ( sep first week) which i have cancled on next day due to miss communication through sales person.
I had deposit 1000 Rs cash on sep first weak, which i asked for refund, no the same today to informed senior authority & next day to customer care
which i did not get till now, 2 and half month has already gone i had intimate to customer...

At night time internet is not even connecting and as per plan i should get speed 2M but speed is too slow.So i want to disconnect my service and want my money back.I am using tikona service for last 15 to 20 days and i have logged atleast 10 compalints but theses people are not able to resolve my issues.
I am totally frustrated with internet service.


My Details are :-
Sandeep Khajuria
Tikona User...

I haven’t got my refund amount back for the following request:

2. Request No. 1-[protected] raised on 07-September-2011

SRF Number - [protected]
Service ID - [protected]
Name - Pawan Singhal
Mobile Number - [protected]
Email Address - pawan.[protected]@hcl.com

It was communicated to me that refund amount of INR 1000/- will reach me in a month. But it’s been around 3 months...

Dear Sir,

This is pankaj Mehta, I Just 28 Days Back I gave request @ 13 Oct.For new Tickona wireless Connection 19 oct.. nobody Came for Setup my New connection on MY home
They Continues Told Me that With 24 hr.. our exceutive Will Come And set up You Account Please Have patience but Again i wait @ days and i gav a request for canceling my account
and and send the request for refund my money ..they Gave me...