Tikona Digital Networks Complaints & Reviews

Last Few Dates services Broadband service was Deactivated without my wish when i contacted your customer care i was met with harrassing treatment by transfering my callls to seniors whichnever picked my calll and later on blocking my number but still i kept quite and today again when i checked......

Dear sir/ma'am
I Nilay jyoti Talukdar of South Delhi (Malviya Nagar) got a Internet connection from Tikona Digital Network in the month of 13th january 2011, along with the connection they promised me to install a antivirus software at the time of installation. But It has been Three month Tikona Digita has not installed it till date. When I called them they assure me to install within a week and says that after installing the...

Plz find the trailing mail....


Wed, 27 April, 2011 10:13:21 PMFw: Nodal Officer Escalation Docket Number is 1-[protected]
From: Aarti Chhatbar <[protected]@yahoo.com> Add to Contacts
To: Nodal Westbengal <nodal.[protected]@tikona.in>


[protected][protected][protected][protected]

Mr. Kamalendu Paul,

It would...

Harassment from your staff

Terrible Network.
This is to inform you that your staff has harassed me since last four months. Please take appropriate action and inform me at the earliest.

December 2010- internet hardly worked and our usage dropped substantially. Even after repeated reminders there was no improvement. We have changed the tower so the network is a problem.

Jan 2011 - customer...

I am Krishna and I have been using this stupid connection from some month. My ID is [protected] and I was using CB499 Plan. You can check my plan at this link http://www.tikona.in/city_plan.php?cityid=27&amp;mid=13. As per plan I can use 5GB free and for the rest I have to pay 0.10 paisa per MB in 2 mbps speed. But after 5 GB tikona applied circuit breaker to my plan. When I contacted them they used to say me different types of clarification....

I have taken tikona Braodband , taken 1399 1MBPS Unlimited Downloading plan, after 10 days or more
it started giving far less than 1mbps about 200-300 kbps. On asking them they told us that you cant download more than 12GB in a month . Then why they had said its unlimited plan and their customer care service is very pathetic . I dont understand they are here for making customers or losing them....

Dear Sir,

I had subscribed for a Tikona connection at my residence (Plot no 5 B Chand Nagar Near Tilak Nagar New Delhi-110018) on 25Feb 2011,even before installation there was no good network at my place but the sales guy (Mr.Avinash his no [protected] ) blufed me saying that there is network at my place and the connection will be installed in a day or two and took a cheque of Rs.1267 drawn on indian oversis bank cheque no,but...

TO,
TIKONA WI-FI BROAD BAND SERVICES

I ANIL PANDEY HAD TAKEN DEMO IN MONTH OF MARCH 2010 AT VASAI(e) AREA, THAT TIME YOUR DEMO PERSON HAD COME AND SHOWN ME YOUR INTERNET DEMO BUT THE INTERNET SIGNAL HAD NOT RECEIVED THE CAUSE OF IT HE SAID THAT THE AREA IS NOT ELIGIBLE FOR OUR SERVICES IF IN FUTURE IT IS POSSIBLE WE HELP YOU.
THAT TIME I SAID TO HIM PLS. REFUND MY 500/- WHICH HAS GIVEN TO TIKONA PERSON, REGARDING...

To
Vikas Bhosale-- Nodal Officer Mumbai
Mr. Nagesh Prasad (Head Compliances)

Subject :- This is regarding a wrong information provided by your sales representative and the people who came for Demonstration

I Harshad Shrikant Shinde a Customer having a connection of tikona user number [protected] has taken the connection at the point of demonstration i upfrontly asked about the term...

Guys pls check the below history and get to know about tikona,s real face
i have started the legal proceedings against tikona....pls pass to everyone & don't advice anyone to take tikona bloody services............

[protected] Forwarded message[protected]
From: Naseer Associates <[protected]@gmail.com>
Date: Thu, Apr 21, 2011 at 2:04 AM
Subject: Re: Issue Escalated REMINDER -...

I have taken tikona internet connection (Plan FMC 799 which promises to provide speed of 512 kbps).

My Current Speed is 50 to 250 kbps Between.

I complained regarding it in 1st April, 15 Days ago no action has been taken to Pls solve the problem.


ID- [protected]
Name- Sonu Kumar
Place- Delhi
Service Request No.- 1-[protected]

Thanks & Regards
Sonu...

HI, I had sen the ad of tikona and decided to get installed after seeing the ad that 799/- unlimited broadband, and i called the tikona executives for the Demo.

The guys came down the same day and they showed me the demo, The Speed was good actually and they showed me that i have feasibility up to 2mbps in my area at JP nagar. later i told them that i will decide and inform them abt installation but those executive pleaded...

Dear Sir/Madam

I have a complain regarding Tikona WI –BRO Services, having its registered office “Corpora Office No 3A, 3rd Floor, LBS Marg, Bhandup (West), Mumbai-400 078.
I have Taken Tikona Broad Band Service in Nagpur whose owner is Mr Motwani. Sir my service id is [protected] and plan name is XQUNLTD2549, I Would like to congratulate them for the lies they say to collect connection and give wrong commitment...

I HAVE APPLIED FOR TIKONA MULTI USER INTERNET CONNECTION BUT THE HEAD OF HOWRAH MR.RAJIV SINGH IS UNABLE TO PROVIDE THE CONNECTION ON TIME.WE ARE SUFFERING FROM FOUR DAYS.INFACT WE HAVE MAILED TO MR.NAGESH BUT HE ALSO DIDNT REPLIED.PLEASE TELL ME THAT WHAT TO DO AS I AM NOT GETTING ANY SUPPORT FROM YOUR COMPANY.PLEASE TAKE IMEEDIATE ACTION ON THIS...

See the below conversation! and still i am facing same problem. fake bills, SMS and unwanted calls means TIKONA!!

Hi!
i have already disconnected broadband connection on 8th of June also handed over the modem and cleared my last month bill. I am not using the service from 8 th June 2010 as customer care people advised me to not to use the service from 8th of June to avoid bill. please explain me why i got this bill again...

As per my 160 complaints still my net is not working properly and your engineer cant solve the problems so i request to send a
advance technical department team at my home for solving the problem with his id proof so my problem is solved easily.
As i am frustrated with tikona technical department. I request u to sent advance technical department team.These company also do fraud with customers like me

So, sir...

To,
Tikona Digital Networks Pvt. Ltd.,


Sub: Grievance

Dear Sir / Madam,

I Uday Wakkar living in ……………… Malad (West), wish to inform and write to you, hoping to get the fair justice and resolve the problem. I am disturb and very restless due to this problem.

I had subscribed to Tikona Wi-Bro Services, whereas the marketing executive Mr. Shashikant proposed...

i bought Tikona Digital Network internet connection approx 10 days back...at that time it was told me that my speed will be 600kbps and specifically downloading speed will be 50-60 kbps.But i am getting my connection speed just 4-5kbps...even though i complained to customer care 2-3 times...but no action has been taken by till now....i am feeling very sorry for such incident and very very poor response from Tikona digital network....kindly...

Dear Sir,

I had subscribed for a Tikona connection at my residence (16/2 Venakatachalam street, Royapuram,Chennai -13) on 1st april 2011,even before installation there was no good network at my place but the sales guy (Mr.Srinivasan & Pandian his no respectively [protected] , [protected]) blufed me saying that there is network at my place and the connection will be installed in a day or two and took a cheque of Rs.1157 drawn...

My Tikona ID:-[protected]

Tikona Digital Network are a fraud, they installed a new connection at my place and assured good speeds and good customer assistance. The technicians did not get a good signal at my place but they still installed the connection and told me the speed would increase to normal speed within 24 hours. It has been 3 days since the installation and nor have I received proper speeds neither have i received...